I have upgraded to Adobe reader 11.0.09

I have upgraded to Adobe reader 11.0.09 & it doesn’t come up the thumbnails in the folder, just the PDF icon.

I received a notice from Chris Campbell at Adobe that stated : "....we are aware that Macs created between 2006 and 2008 are currently running into problems using the latest release of Flash Player (version 13)."  My question is will the update of Adobe Reader 11.0.07 cause this problem with Flash Player 13 on my Mac?  Sometimes when I try to view streaming video I get sound but no video.
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  • Since I have Yosemite on my iMac I can't view PDF files in Safari anymore.  It keeps telling me to upgrade my Adobe Reader, but it is the latest version.  Please help?  I don't have this problem on my Macbook that does not have Yosemite installed.

    Since I have Yosemite on my iMac I can't view PDF files in Safari anymore.  It keeps telling me to upgrade my Adobe Reader, but it is the latest version.  Please help?  I don't have this problem on my Macbook that does not have Yosemite installed.

    Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
    Step 1
    If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.
    Step 2
    There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
    Step 3
    If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
              Safari ▹ Preferences... ▹ Security
    and check the box marked
              Allow Plug-ins
    Then click
              Manage Website Settings...
    and make any required changes to the security settings for the Adobe PDF plugin.
    Step 4
    Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
    /Library/Internet Plug-ins
    In the Finder, select
              Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.
    From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
    Step 5
    The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
    Step 6
    Do as in Step 4 with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

  • I am now unable to print pdf documents. The message on screen says I have not selected any pages to print, even though the bullet point saying 'All' pages  has been clicked. I have recently upgraded to adobe reader XI, could that be the problem? I also ca

    I am now unable to print pdf documents. The message on screen says I have not selected any pages to print, even though the bullet point saying 'All' pages  has been clicked. I have recently upgraded to adobe reader XI, could that be the problem? I also cannot sign in to Adobe Export pdf now either. It says 'error occured while signing in'!

    Open Adobe Reader | Edit | Preferences | Documents: change View Documents in PDF/A Mode to Never.
    Regarding the ExportPDF problem, please start a new topic in the ExportPDF forum.

  • After completing my upgrade to Adobe Reader 11.0.10 When I attpemt to use "Tools/File/File Save As" from IE 11 I get a "Adobe Reader is not Responding" and my browser is locked up.

    After completing my upgrade to Adobe Reader 11.0.10. when I attempt to save an online PDF to my local drive I receive a blank window where I would expect to see file directory structure to save to.
    No local directories are displayed for "Saving To", it is all blank.   When I try to Close (by clicking X)  the "File Save As" box a message pops up on top that says "Adobe Reader is not Responding"  It locks up all of my IE windows, not just the one with the PDF doc.
    I then need to go Task Manager and stop the IE task.  All my browser windows are then closed.
    That is the only way to recover from the "Adobe Reader is Not Responding" message.
    This was not happening in previous versions of Reader.
    Tolls/File/File Save As always worked properly.
    I have installed IE 11 (11.0.9600.17690)

    Please don't post the same question multiple times!

  • PDF's won't print in Internet Explorer after upgrading to Adobe Reader 11.0.03

    PDF's won't print in Internet Explorer 9 after upgrading to Adobe Reader 11.0.03.
    The print dialogue box won't open....nothing happens.
    Desktop OS is Windows 7 SP1.
    Randy Heil

    Two obvious troubleshooting techniques are to delete and re-install the printer driver (or updating printer driver) and fixing the installation of Acrobat. Have you given those a try?

  • Upgraded to adobe reader XI now cant view/open online documents pdfs etc.

    upgraded to adobe reader XI now cant view/open online documents pdfs etc. even when i save them they wont open after downloading. can save them to documents and open them from document file.

    Similar problem; but how can I resume opening pdf’s in IE while maintaining the protection benefits of Protected Mode by keeping it enabled (I have not tried disabling it)?
    Need help resolving newly discovered problem wherein all of sudden I can no longer open and display pdf files within IE and but end up with a blank screen [shows blue loading gauge 55.8kb/55.8kb for example doc] unless I down load the pdf file and then open it using Reader XI ver 11.0.2 [Plug-Ins 11.0.01.36] which opens the files just fine. Eventual Error Msg = “There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try attain (103:103)”. Reader Protected Mode: Reader cannot open in Protected Mode due to an incompatibility with you sys config. Etc. “Do not open with Protected Mode disabled” is selected.
    IE = ver 8.0.6001.18702) on Windows XP = ver 5.1 SP3.
    Reader XI ver 11.0.2 [Plug-Ins 11.0.01.36]
    Reader XI, Check for Updates shows: No Updates Available
    Example of failing doc = http://www.us-cert.gov/reading_room/emailscams_0905.pdf

  • I want to upgrade my Adobe Reader XI to Adobe XI Professional. What do I need to purchase?

    I want to upgrade my Adobe Reader XI to Adobe XI Professional so that I can combine and split documents. Do I need to purchase the upgrade version of Adobe XI Professional?

    Useful things to know.
    1. This is not considered an upgrade. It's a separate product, and runs separately. You can have both installed (though it's often better not to). This is important because some people buy Acrobat, then run Reader, and wonder why it hasn't changed.
    2. You must not purchase an upgrade. When you purchase an upgrade you have already own a version of (paid for) Acrobat. You have to say what version you already own, and this will be checked; you cannot use your purchase of an upgrade version if you don't own an older version.

  • I upgraded to Adobe Reader X 10.1.3, why cant I save .pdf now, Win XP Pro

    I upgraded to Adobe Reader X 10.1.3.
    Now I can't save pdfs to disk.
    It is always telling me disk full or protected.
    I am using XP pro with full admin rights.
    Reading boards here I see no Firefox support so I even tried IE 8 thinking maybe browser. Nope same deal.
    Ahh wait let's try saving to other folders on c:\drive no, let's try usb stick, that works. But don't always have stick.
    would like to save to my pdf specific file on c:\drive
    Any ideas?

    Thanks for trying the steps! It does not seem to be a permission issue.
    1. Were you able to save this PDF via the normal route that you follow i.e. saving the PDF after rendering the same.?
    2. For any file with which you are facing this error, can you try changing the name of the file to something else and see if you face the same issue?
    3. Does the Save As feature work in the Standalone Reader application?
    4. Please try and delete all folders (or atleast whatever is possible) from C:\Program Files\Adobe\Reader 10.0 (Assuming you installed the program in the default location). Now repair the installation from within the Control Panel > Add/Remove Programs
    It would be great if you could also let me know which Antivirus software are you using. Does disabling the same help?

  • Can't upgrade to Adobe Reader X

    I need help upgrading to Adobe Reader X.  The installation is stopped at the end because it's saying I have a program open that's using Adobe 8 and it can't move foward with installation until this is closed, but I can't seem to find any programs that are open using Adobe 8.  

    Hello,
    Welcome to Adobe Forums.
    Uninstall previous or current version of Adobe Reader, you use Adobe Reader Cleaner Tool :
    http://labs.adobe.com/downloads/acrobatcleaner.html
    Download Adobe Reader 10.1.4  : ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.1.4/en_US/AdbeRdr1014 _en_US.exe
    Thanks,
    Vikram

  • I can't find the scroll option on the latest version upgrade in Adobe Reader.

    I can't find the scroll option on the latest version upgrade in Adobe Reader.  Can someone please help me find it or activate it?  I have the latest version X1 version 11.0.2.  Thank you

    I have never seen that (scroll bar disappearing); it should always be there if a document length exceeds the current view.
    What is your operating system?  Are these local or online documents?  If online, in what browser?
    P.S. this is how my Reader 11.0.2 on Windows 7 looks when I open any PDF document

  • I am getting messages that I can't download and read .pdf files since I have the wrong Adobe reader. I know about their security disasters of course, but I downloaded the latest version of Adobe Reader from the Adobe web site and I have other ,pdf file re

    I am getting messages that I can't download and read .pdf files since I have the wrong Adobe reader. I know about their security disasters of course, but I downloaded the latest version of Adobe Reader from the Adobe web site and I have other ,pdf file readers as well, and for some reason they won't work either. I have 5 computers running top end processors and RAM. By this I mean I have one, this one which I am using that has an AMD Phenom Black 3.2 Quad-core with 8 GBs of Corsair top DDR2 RAM, my other two AMD have either an Athlon II triple core with 4 GBs of DDR2 Corsair RAM, one with the Phenom X4 965 3.4 GHz Quad-core with 8 GBs of their best DDR2 RAM, and two Intels with the i7 920 Processors using the triple channel 1366 socket processors and one with 8 GBs of low latency DDR3 RAM and the other with 4 GBs of the same RAM. I am getting the message on this one, which has a fresh install of XP Pro X64 operating system, as do the other 4 as well. I have run Avast Business Pro Anti-virus on this one, which I am getting the message on with a single result which I deleted, and also both Spybot Search and Destroy, which came back clean as well as Malwarebytes Antimalware, which got a lot of tracing cookies now removed, and SuperAntiSpware which also found a few cookies also now deleted. Can you tell me what I need to do to get these files to show as .pdf files rather than as a clean blank page. One other issue is that I wish to know how to turn off my downloads so they are saved and Mozilla will give me the option of returning them instead of me losing them all together as it does now. Thanks for your assistance. If there is another Adobe reader I should download and install, could you provide me with the link to it? I appreciate your assistance here
    == When I download and try to read a .pdf file and when I am asked to turn off all Firefox files and if I do, I lose them since I need to know how to save them without rebooting my computer.

    Brilliant! Problem solved! Thanks so much.

  • I have re-installed Adobe Reader on to my Windows 7 PC. When I open a PDF I was getting an error message containing  . . . .Acrord32.exe application error . . . . I now cannot open any PDF's. Adobe seems to be unresponsive.

    I have re-installed Adobe Reader on to my Windows 7 PC. When I open a PDF I was getting an error message containing  . . . .Acrord32.exe
    I now cannot open any PDF's and Adobe seems unresponsive. I have tried to follow a step by step guide on how to fix this but Adobe won't stay open long enough for me to complete the steps. When I open Adobe it stays open for a matter of seconds then minimises to the task bar and when I click on it again I can't do anything with it and have to close it via task manager
    Please help!?

    Disabling Protected Mode should fix the problem.  But since you cannot even open Adobe Reader by itself, you need to do it via the Windows registry.  If you tell me your installed Reader version, I can give you a registry script to do that.

  • Have recently updated Adobe Reader and now unable to open downloaded documents - Message received is could not open 'file name.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email a

    Have recently updated Adobe Reader and now unable to open downloaded documents - Message received is could not open 'file name.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded). When I check the file it shows Zero KB downloaded but the file appears - any suggestions?

    Obviously your download was not successful.
    What is your operating system?  How exactly do you download such files?

  • "An error occurred while trying to access the service" - Even after I have signed into Adobe reader

    I have signed into adobe reader and I am trying to convert a PDF to a word document. All I get every time is, "An error occurred while trying to access the service" My account is active and paid for. Please help me with this. I have tried a number of different documents. I pay to use this service!

    Thank you for your quik reply.
    Please try to login at https://exportpdf.acrobat.com/signin.html with your Adobe ID and password.  Please let me know this web UI does not work.
    Thank you again
    Hisami

  • I have an iMac and have been using Adobe reader successfully for sometime. Recently, however, whenever I go to sign a document on Adobe reader The document closes unexpectedly with an error statement. I have already uninstalled and reinstalled Adobe reade

    I have an iMac and have been using Adobe reader successfully for sometime. Recently, however, whenever I go to sign a document on Adobe reader The document closes unexpectedly with an error statement. I have already uninstalled and reinstalled Adobe reader with no improvement. What do I do next?

    Please post the full error message, plus OS and Reader versions.

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