I have Windows XP and when I try to install and run 3.6.13, it says the file is corrupted. I don't have any previous versions.

I have Windows XP operating system. I have never installed any version of mozilla firefox. When I try to install and run version 3.6.13, it says the file is corrupted. I have tried just running it. It said it was corrupted. Then I saved it to my computer and tried running it and it still said the file was corrupted.

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.<br />
You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading and installing work.

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I bought a movie on itunes and when i try to play it on my apple tv it says the device is not autorized. My apple tv is the older one with an actual hard drive that is full. Tha apple tv is logged into my itunes account.

I bought a movie on itunes and when i try to play it on my apple tv it says the device is not autorized. My apple tv is the older one with an actual hard drive that is full. Tha apple tv is logged into my itunes account.

ATV2 does not have permanent storage. The rental is flushed when the device is turned off or other content accessed. You would need to use your computer to rent (and home-share to ATV) if you wish to store for a later time.

When i try to open itunes i get a message that says the file "itunes library .itl" cannot be read because it was created by a newer version of itunes

When i try to open itunes i get a message that says the file "itunes library .itl" cannot be read because it was created by a newer version of itunes

Upgrade iTunes to the latest version. It should be 10.5.3.

I just downloaded the Adobe XI trial version and when I try to start it I get a message that says the trial is over.

I downloaded the Trial Version of Adobe Acrobat XI last week, February 20, 2015, using the Adobe Download Assistant. When I try to start the program I get a message that "your trial period has expired" How do I get the trial to work? Should I uninstall it and try to download it again?

Unfortunately a trial sometimes fails. Reasons include having had a trial before, or changing the computer clock, and other things we don't know about. Sadly, there is no second chance. If there is anything we can help you with to help you with your purchasing decision, please post here.

Tried updating my iPad mini to iOS 8, it went into recovery mode and when I try to update then restore it on iTunes it says the download will last 300 HOURS and then it says something like "Connection failed"?

I tried uppdating my ipad then it went into recovery mode. I thought "oh no problem, my phone has done this before". So, I hooked it up to iTunes and started to restore/update it, but when the update began, it said it would take 24 hours to download. Already abnormal. Then, the number kept rising higher and higher until it got to 300 HOURS. Then, once it reaches a certain 300, it says "connection failed. please check to see that you have a working connection or try again later" or something like that. So, my iPad is now stuck in recovery mode and I can't exactly talk to people now. What do I do?

Hello aZaa4401
Sorry to hear about your issue. I would start your troubleshooting with the article below to check to settings of your computer to make sure your connection is good to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Regards,
-Norm G.

I recently purchased a year long lightroom license and when I try to install it I get a message that says Trial ended. How to I install the program or add a license number? Where would I find my license number?

I had a month long trial of Lightroom and I decided to purchase a prepaid 12month Lightroom/Creative Cloud license. When I uninstall Lightroom and then reinstall it, I get a message that says trial ended with the option to 'buy'. How do I install the purchased year long license to my desktop or add a license number? Also wondering where I might find this number?
Thanks

Please try to perform the steps mentioned on below links
Sign out, Sign in | Creative Cloud Desktop app
Sign in, activation, or connection errors | CS5.5 and later

My mail application is totally missing and when I try to install mailbox assistant, I get a message saying Mail update can't be installed on this disk

I am missing my 'mail' application and can find it no where on the Macbook Pro. Can't reinstall it as warning says'Mail update can't be installed on this disk'

According to the iTunes specific error codes web site.
http://support.apple.com/kb/TS3694#error9
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
See if the iPad will boot up this way.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

I just upgraded my iMac to Lion, and a few seconds ago, I upgraded the iWork package and now I'm having some problems with the new version of Pages (4.1) When I try to change something in a document, a message says "the program is not responding"

I just upgraded my iMac to Lion, and a few seconds ago, I upgraded the iWork package and now I'm having some problems with the new version of Pages (4.1) When I try to change something in a document, a message says "the program is not responding", so I have to force it to close. By the way, the SAVE botton stays the same even I change erverything in my document. Please, a have a work to finish, **** me. What I can do abou it?

I just upgraded my iMac to Lion, and a few seconds ago, I upgraded the iWork package and now I'm having some problems with the new version of Pages (4.1) When I try to change something in a document, a message says "the program is not responding", so I have to force it to close. By the way, the SAVE botton stays the same even I change erverything in my document. Please, a have a work to finish, **** me. What I can do abou it?

When trying to download Firefox 3.6, just before finishing I get a message that says the file is corrupted and won't let me knownload

I'm trying to download firefox 3.6 and get a message saying the file is corrupted, or doesn't have authentication. What's up?

Hi,
I think there are some internet problems. If you use a (wireless)-router, maybe a reset will work. You can reset the router by pressing a button on the router itself. Try again downloading firefox.
If this doesn't work, download firefox from another computer and safe it on a USB flash drive.
Kind regards,
Joren

When i try to install iTunes onto my new computer, it says ""installation pkg could not be opened. Verify that this pkg exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer pkg."

When I try to install iTunes onto my new computer, it says "This installation package could not be opened. Verify that this package exists and that you can access it or contact the application vendor to verify to verify that this is a valid Windows Installer package." I can save iTunes onto my computer, but when I click run, this is the message that appears. How do I get this thing installed?

Hello annesmith1954,
Thank you for using Apple Support Communities.
You can use the information in the following article to troubleshoot your installation issues with installing iTunes on your PC.
"Could not open key" message when installing iTunes or Apple components for Windows
Regards,
Jeff D.

HT204088 Dear sirs, Could you please help me on my problem with my apple ID I create new account with security questions, and when I try to purchase paid application,it ask me for answers the questions but it's not working, My account have 50$ and stil

Dear sirs,
Could you please help me on my problem with my apple ID
I create new account with security questions, and when I try to purchase paid application,it ask me for answers the questions but it's not working,
My account have 50$ and still didn't buy anything

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100546)

I am running OSX 10.6.8 and when I try to install the latest security update there is an unknown error and the update cannot be implemented. I still have to restart my computer each time I try. Is anyone else experiencing this problem?

I am running OSX 10.6.8 and when I try to install the latest security update there is an unknown error and the update cannot be implemented. I still have to restart my computer each time I try. Is anyone else experiencing this problem?
I tried using the downloaded update. It still didn't work but at least I did not have to restart my computer. The message was a little different too: "The installation failed. The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."

Run through this list of fixes, either something is corrupted or you have malware that's blocking the update.
..Step by Step to fix your Mac
Make sure to backup your users files to a external storage drive first (not only TimeMachine as it may fail to restore) and disconnect, because if' it's a drive corruption/failing then the entire thing will either have to be replaced or a wipe and install done.
Most commonly used backup methods
If you do need to do a wipe and install
How to erase and install Snow Leopard 10.6
For Snow Leopard Speed Freaks

I have Acrobat 9.5 and when I try to create pdf from scanner, it displays an error "Adobe acrobat has stopped working". Is there any way I can use this functionality?

I have Acrobat 9.5 and when I try to create>pdf from scanner, it displays an error "Adobe acrobat has stopped working". Is there any way I can use this functionality?

Provide you have Acrobat 9 installed in an OS for which Acrobat 9 is compatible then you can use the functionality.
As well, you need a scanner connected, powered up, and the software installed. Acrobat 9 "prefers" TWAIN drivers.
Always visit the scanner vendor's site and download - install the latest greatest software.
n.b., The Acrobat 9.x product family passed into "End of Support" mid-year 2013.
As well the Acrobat 9.x product family is not compatible with contemporary OSs.
Be well...

I have iPhoto 11 with Lion and when I try to post photos into MobileMe in Share I get the message that iPhoto is not connected to internet. Can anyone tell me how to connect iPhoto to internet?

I have iPhoto 11 with Lion and when I try to post photos into MobileMe in Share I get the message that iPhoto is not connected to internet. Can anyone tell me how to connect iPhoto to internet?

My solution, which is not much, is to restart iPhoto and it then connects to the Internet. This has been an ongoing unsolved problem.

Hello, ive a problem, i´ve bought an iphone 5s and when i try to log in Icloud i´ve a error. The error is that this iphone have created the maximum quantity of free acounts... Dont want to create a new account, just want to log in

Hello, i´ve a problem, i´ve bought an iphone 5s and when i try to log in Icloud i´ve a error. The error is that this iphone have created the maximum quantity of free acounts... Dont want to create a new account, just want to log in.

Then don't choose the option to create a new iCloud account. Choose the option to log in with your existing account.

I have Windows XP and when I try to install and run 3.6.13, it says the file is corrupted. I don't have any previous versions.

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