My mail application is totally missing and when I try to install mailbox assistant, I get a message saying Mail update can't be installed on this disk

I am missing my 'mail' application and can find it no where on the Macbook Pro. Can't reinstall it as warning says'Mail update can't be installed on this disk'

According to the iTunes specific error codes web site.
http://support.apple.com/kb/TS3694#error9
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
See if the iPad will boot up this way.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

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Hi I have downloaded Acrobat XI Pro and when I try to convert pdf file to word the message says 'error can't sign in'

Hi I have downloaded Acrobat XI Pro and when I try to convert pdf file to word the message says 'error can't sign in'?
Irenedix

Hi Irenedix,
If you are using Acrobat you can try the suggestions mentioned above.
Are you using the Create PDF service from within Reader to create pdf?
If yes then please check if you are able to login to: https://cloud.acrobat.com/convertpdf with your Adobe ID and able to convert the document to pdf.
If yes then within Reader you can try the following:
Choose Edit > Preferences (Win)
Click 'Online Services' or 'Adobe Online Services' on the left-hand side
Sign out of your Adobe ID and sign back in.
Regards,
Rave

I lost my handset and now have a replacement but when I try to backup from icloud I get a message saying 'cannot Load Backups' Can anyone help?

I lost my handset (iphone 4s) and now have a replacement but when I try to restore from icloud I get a message saying 'cannot load backups'. Can anyone help?

Unless you've tried to install an older version of iTunes that message likely indicates a corrupt library file. See Empty/corrupt library after upgrade/crash...
tt2

HT201210 When I try to sync my iphone I get a message saying that it was unable to back up my iPhone as an error occurred. Help?!

When I try to sync my iphone I get a message saying that it was unable to back up my iPhone as an error occurred. My iPhone needs a software update but it won't let me do that until my phone is backed up! I have authorised my computer and tried disconnecting my phone from the computer, but nothing is working. Help please?!

I was receiving the same message. I had to uncheck the box that allowed me to sync my phone to my computer (PC) via wi-fi. After that, I have not had any problems. I am speculating that this issue is probably related to the wi-fi problems people are experiencing with iOS 6.

HT5361 The quit line in my mail application is not accessible and stops me from shutting down my computer (it displays a message saying that "mail has blocker shutdown"

? the quit option in my mail application is not accessible and stops me from shutting down. Does anyone know what is wrong? It started after my cable company installed a new router and modum.

Linda,
see the link on the right with the highlighted tick. In short click on the apple icon at top left and choose the wayward app from the 'force quit' dialogue. Another way is to put an icon in the dock for the Apple utility, "Activity Monitor". Set it to show all users processes and highlight that for the wayward app. The choose 'Quit Process'. BE CAREFUL, do not choose the low number processes which are fundamental operations for the whole OS.

When I try to open i photo I get a message saying it can't open because it is either damaged or incomplete. I worked a few days ago. What can I do?

I have a MacBook Pro that is 2 years old and is up to date with updates. All of a sudden when I attempt to open i photo I get a message that says it is either damaged or incomplete and cannot open. Any ideas on how to fix this?

To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.

My Quicktime will not open, and therefore when I try to play a video I get a message saying I need to download Quicktime, but I cannot do that as when I try, I get a message saying I already have it. How do I un-install Quicktime so I can re-install it?

I am having issues with Quicktime. It would not open, so I tried to "delete" it and re-intall. When I did that, it would not let me install it and I got a message saying it could not install because I already had it.
So, I guess what I need to know is how do I un-install Quicktime (even though the icon is gone) and then re-install it.
Thanks!

Yes I had that problem this week. Did search in finder and dragged all files to trash,including any attempted down loads of updated quicktime, emptied, restarted and then down loaded latest version and all ok.

Yesterday everything was syncing up fine with my Ipod Nano 6th gen. Today I'm getting conflicts and my songs and audio books are completely gone from my Ipod. The message says that it can not be played on this Ipod. They played before.

I've been using my Ipod for over a year now without issue.   Today I downloaded some new audio books from Itunes and when I tried to sync up, it would not work and all of the books and music that I had on my Ipod are gone from my Ipod. They still show up in my Itunes library.   The only thing I see that is different is that now there is a "cloud" symbol next to my library content.   This makes no sense to me. Please help.

Universal Serial Bus controllers
     Intel(R) ICH9 Family USB Universal Host Controller - 2934
     Intel(R) ICH9 Family USB Universal Host Controller - 2935
     Intel(R) ICH9 Family USB Universal Host Controller - 2936
     Intel(R) ICH9 Family USB Universal Host Controller - 2937
     Intel(R) ICH9 Family USB Universal Host Controller - 2938
     Intel(R) ICH9 Family USB Universal Host Controller - 2939
     Intel(R) ICH9 Family USB Universal Host Controller - 293A
     Intel(R) ICH9 Family USB Universal Host Controller - 293C
     USB Composite Device
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer.

When I try to download an app I get a message saying I need to connect to the UK store (as opposed to USA) but when I try to do this I still get the same message h e l p please...

When I try to download apps I get an error message referring metro apple UK but when I try to do this I get the same message ergo unable to load up any apps... H e l p please...

Change to UK App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you are located.
8. Tap "Done".

TS1424 downloaded an entire album and everything is fine on my iPod, but on the computer 7 tracks have an exclamation point and when I try to play those track I get a message that the original files are missing.

Exlamation point on 7 tracks from an entire album, all the others are fine. It won't play on the laptop, I get an error message that the original files are missing. But they play fine on the iPod.

Try deleting those missing tracks from your computer's iTunes, connect the iPad to your computer and do File > Transfer Purchases - that should copy them back from the iPod

When I try to open my iphoto, I get a notice saying the computer can't open it and it needs to be rebuilt, what does this mean?

When I tried to open my iphoto program yesterday and a box popped up saying ( iphoto is unable to open this library, the library has issues that require rebuilding to correct) Does this mean I have lost all my photos? And how do I rebuild it? I don't understand, It was working fine the last time I used it. Need help!!

It just needs to rebuild the database. You do have your iPhoto library backed up to an external source just in case?
And how do I rebuild it?
Hold down the Option + Command keys then launch iPhoto.
Select the first option.
iPhoto 9.0 Help (iPhoto '11): Back up your iPhoto library

Hi! I am trying to download the free trial of Illustrator CS6, I only see Illustrator CC, and when I try to download that trial I get a message that prevents me from downloading saying: "You are running an operating system that Illustrator no longer suppo

help.

Kelly Lynn,
You may download CS6 here:
Download CS6 products
or
http://prodesigntools.com/tag/ddl
or
http://technolux.blogspot.co.nz/2011/02/adobe-direct-download-links-less-akamai.html#more
Downloading (the original) CC on 10.6.8 has been proven possible.
Post #3 in this thread shows a viable way of doing it:
http://forums.adobe.com/message/6342650#6342650

I needhelp when i try to activate my iphone i get a message saying device unknown and is ******* me off ive try every single solution out there and it still wont activate

i need someone to show me how to fix this

Hey bboysmart!
Here is an article for you that can help you troubleshoot any activation issues you may be seeing:
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/TS3424
Thanks for coming to the Apple Support Communities!
Regards,
Braden

I downloaded iTunes 11.4 to my computer. I have my iTunes library on an external hard drive. When I try to open the library, I get a message saying "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes." Help?

I imporeted my library from an old desktop that lost internet connectivity about a year ago. I haven't been able to update iTunes since then. I put it on an external hard drive and iTunes 11 won't open it. Any suggestions? Thanks.

Unless you've tried to install an older version of iTunes that message likely indicates a corrupt library file. See Empty/corrupt library after upgrade/crash...
tt2

When I try to open google body I get a message saying that WebGL is not initializing properly. Can you help?

I am trying to use Google Body but I get an error message that WebGL is not initializing properly. Can you help?

It says: WebGL Renderer (WebGL unavailable)
What is the value of the WebGL prefs (webgl.disabled and others) on the about:config page?
Are any webgl.* prefs bold (user set)?
You can try to force webgl (webgl.force-enabled -> true) to see if that has any effect.
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website. 
If you see a warning then you can confirm that you want to access that page. 
*Use the Filter bar at to top of the about:config page to locate a preference more easily.
*Preferences that have been modified show as bold(user set).
*Preferences can be reset to the default or changed via the right-click context menu.

My mail application is totally missing and when I try to install mailbox assistant, I get a message saying Mail update can't be installed on this disk

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