I just changed my number on line but my previous number is still showing on my phone and is active. What do I need to do?
I just changed my number on line but my previous number is still showing on my phone and is active. What do I need to do?
Thanks.
Alanf356,
You've reached the right place for help! Once the mobile number is changed, you must activate the new number on your phone. Depending on the model phone you have, you may have to simply reboot your device. If a 3G phone, you may dial *228 (send) and select option number one to activate.
Once completed dial #832 (send) to place a test call and ensure that new number is activated. Let us know if this helps.
EfrainM_VZW
Follow us on Twitter @VZWSupport
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