I just got a Macbook Pro three weeks ago, and it is already freezing up on me. What is wrong with it? Also, the battery life does not extend to 7 hours when connected to the internet. Is there something wrong with my computer, or is this normal?
It's also really slow. And the mouse key on my screen sometimes doesn't switch back to normal.
Do I have a virius? How do I know if I do? How do I get rid of it? Are there any free anti virius systems that are available and good?
I doubt you will have any virus, must never say never
Free for Home use
Sophos
http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-ed ition.aspx
also free from app store Clam XAV
http://www.usatoday.com/story/tech/columnist/komando/2013/02/14/tech-myths-mac-s oftware-megapixels-camera/1910521/
Your Battery will not last long if you keep it on full brightness.
see this read
https://discussions.apple.com/thread/964075?start=0&tstart=0
http://support.apple.com/kb/PH3738
http://support.apple.com/kb/index?page=search&src=support_site.home.search&local e=en_US&q=Battery%2095%25
Open LaunchPad/Other/Activity Monitor/CPU
and check if any of your processes are high% CPU if so select it and press the Red Quit process Button
Mac101 may assist you
http://www.apple.com/support/macbasics/
Similar Messages
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i just got my macbook pro a week ago and i was told that i will get the lion for free, if this is true, then how do i get it.
Hi,
Not that's not normal and is one of the Problems I was having before Restoring as New...
Just make sure you Sync ALL your important Info... Contacts... Music... Etc... to your Computer...
and then do a Restore as New...
i was a bit reluctant at First, because I hadn't done it before... But it was So Easy and am Really Glad I did...
Cheers,
Here's Another Useful Link:
http://www.apple.com/support/iphone/ -
I just bought my macbook pro 2 weeks ago and have noticed that when I go to start it up, it takes longer to power up than when I first bought it. Does anyone know why this may be and of a fix for it?
Hi. It could be that the more you pile on the HD, the longer it will take to boot. When I first bought my MBP, it took maybe 30 seconds. But as I began putting more content on the HD, it seemed to take a bit longer to boot. You may also want to consider putting your MBP in sleep mode. That's what I do with mine and it doesn't hurt at all as far as I can tell.
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i just got my macbook pro 3 months ago, when i got it at the authorised dealer store i ask them to put on a screen protector and there's a small crack on my screen. what should i do?
When it gets bad enough, you will need to replace the screen.
Your warranty covers defects in material and workmanship.
That sounds like accidental damage -- glass does not tend to crack spontaneously.
Check your homeowners insurance to see if there might be coverage. -
I just got my MacBook Pro a month ago. However I am realizing I need more hard drive space due to aps and programs. I use am external but am concerned about the space. Is there a way to upgrade my hard drive from apple and keep my warranty valid?
That would depend on whether your model actually has a hard drive. If you have the new 2013 Retina model, then you have a fixed storage device built-in that cannot be modified after purchase.
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I just got a macbook pro as a gift and i wanted to upgrade to mountain lion for free but i don't know where the laptop was brought? can anyone help me?
No one here would have any information as to where the MacBook Pro was purchased.
Contact the person who gifted the Mac.
Apple - See if you qualify for a free OS X Mountain Lion upgrade. -
i just bought a macbook air 3 weeks ago and now they have an upgrade. is there anyway for me to trade up?
Welcome to Apple Support Communities
It's possible to return the computer during the first 14 days, but now you can't return the MacBook Air. You can sell your computer and get a new MacBook -
Just got my iPad 2 three days ago and noticed the battery life drops faster than I expected at least compared to the others ones around, please I need to know the cause and how to effect necessary changes that will prolong the battery life as I have gone through the settings which includes turning off the push notifications, reduce brightness and so on but that doesn't seem to help much.
FYI
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
http://support.apple.com/kb/TS2802
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Best Practices for iPad Battery Charging
http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
~~~~~~~~~~~~~
Since you are a new iPad user .....
Complete guide to using iOS 6
http://howto.cnet.com/ios-6-complete-guide/
Guide to Built-In Apps on iOS
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
http://www.youtube.com/watch?v=YT2bD0-OqBM
http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download an iPad User Guide to the iPad from the iTunes store.
Cheers, Tom -
I just got my MacBook a few days ago and I was tired of the galaxy picture so I changed it to a color since I didn't have photos at that time well now I have photos and whenever I change my background it changes back to the color after I start it up again.
You are still under warranty. Call Apple tech support and let them deal w/it.
You have 14 days to return the computer w/no questions asked. Plus you have 90 days of FREE phone tech support on top of your standard 1 year warranty unless you also purchased AppleCare which gives you an additional 2 years of coverage plus FREE phone support.
Strongly suggest that you take FULL advantage of the above before it runs out. Let Apple deal w/the problems. -
I just got this MacBook Pro yesterday for graduation, and I made a password for whenever I open the computer, and I can't remember the password for the life of me. Is there any way I can get on another way so I can change it to something I can remember? Please and thank you :)
See #6 reset users permissions/password
..Step by Step to fix your Mac -
I got my iphone 4 a week ago, but i realized that whenever the battery reaches 55% it automatically turns off and will not turn on unless its connected to a power supply (AC charger or USB on pc). I tried hard resetting it but it did not work. Havent restored it. Any idea why is this so? I hope it has nothing to do with the battery.
Hi,
Not that's not normal and is one of the Problems I was having before Restoring as New...
Just make sure you Sync ALL your important Info... Contacts... Music... Etc... to your Computer...
and then do a Restore as New...
i was a bit reluctant at First, because I hadn't done it before... But it was So Easy and am Really Glad I did...
Cheers,
Here's Another Useful Link:
http://www.apple.com/support/iphone/ -
does this happen a lot to people because this is my first mac and i am having power issues with it. should i return it or take it to the store?
http://support.apple.com/kb/HT1490 Apple Portables: Calibrating your computer's battery for best performance
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i have a macbook pro 10.6.8 and need to upgrade to mavericks 10.9 what do i do - i also have a paralel for windows with company software and quikbooks.
Upgrading to Mavericks
You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
Upgrading to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
Macs that can be upgraded to OS X Mavericks
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
If this is a company computer or is used with company software, I suggest you do not upgrade to Mavericks without first checking with your company. Older software may not work with Mavericks. Some of it may need upgrading, and that may be something your company is unwilling to pay for. -
I just got a MacBook Pro computer. When I turn it on, it opens up into email. How can I shut that off so I just get the blank home screen?
Before shutting off the computer, click Mail in the menubar and select Quit Mail
from the dropdown. -
I just got a MacBook Pro...when should I plug it in?
I just got a MacBook Pro, and have never had an Apple Laptop before. I have an iPod touch and iPad, but this is my first laptop. Should I let the battery run down before charging it? Should I plug it in while I work?
luckysgirl92
Should I let the battery run down before charging it?
NO, never do that on purpose. See below
Keep it plugged in when near a socket so you keep the charging cycles down on your LiPo (lithium polymer) cells / battery, but not plugged in all the time. When not being used for several hours, turn it off.
And best "tip" is if its near a socket,...plug it in as long as you can (especially at home) since cycle count on the battery are the "miles that wear out the tires (battery)", however again, not plugged in all or most of the time.
http://www.apple.com/batteries/notebooks.html
"Apple does not recommend leaving your portable plugged in all the time."
While cycle count is commonly seen to be the “miles” on your Lithium Ion pack cell in your Macbook, which they are, this distinction is not a fine line at all, and it is a big misconception to “count charge cycles”
*A person who has, for example, 300 charge cycles on their battery and is recharging at say 50-60% remaining of a 100% charge has better battery usage and care than another person who has 300 charge cycles at say 15% remaining on a 100% charge.
DoD (depth of discharge) is far more important on the wear and tear on your Macbook battery than any mere charge cycle count. *There is no set “mile” or wear from a charge cycle in general OR in specific. As such, contrary to popular conception, counting cycles is not conclusive whatsoever, rather the amount of deep DoD on an averaged scale of its use and charging conditions.
(as a very rough analogy would be 20,000 hard miles put on a car vs. 80,000 good miles being something similar)
*Contrary to some myths out there, there is protection circuitry in your Macbook and therefore you cannot overcharge it when plugged in and already fully charged
*However if you don’t plan on using it for a few hours, turn it OFF (plugged in or otherwise) ..*You don’t want your Macbook both always plugged in AND in sleep mode (When portable devices are charging and in the on or sleep position, the current that is drawn through the device is called the parasitic load and will alter the dynamics of charge cycle. Battery manufacturers advise against parasitic loading because it induces mini-cycles.)
Keeping batteries connected to a charger ensures that periodic "top-ups" do very minor but continuous damage to individual cells, hence Apples recommendation above: “Apple does not recommend leaving your portable plugged in all the time”, …this is because “Li-ion degrades fastest at high state-of-charge”. This is also the same reason new Apple notebooks are packaged with 50% charges and not 100%.
LiPo (lithium polymer, same as in your Macbook) batteries do not need conditioning. However...
A lot of battery experts call the use of Lithium cells the "80% Rule" ...meaning use 80% of the charge or so, then recharge them for longer overall life.
Never let your Macbook go into shutdown and safe mode from loss of power, you can corrupt files that way, and the batteries do not like it.
The only quantified abuse seen to Lithium cells are instances when often the cells are repeatedly drained very low…. key word being "often"
The good news is that your Macbook has a safety circuit in place to insure the battery doesn’t reach too low before your Macbook will auto power-off. Bad news: if you let your Macbook protection circuitry shut down your notebook at its bottom, and you refrain from charging it for a couple days...the battery will SELF-DRAIN to zero (depending on climate and humidity)…and nothing is worse on a Lithium battery being low-discharged than self-draining down to and sitting at 0
Contrary to what some might say, Lithium batteries have an "ideal" break in period. First ten cycles or so, don't discharge down past 40% of the battery's capacity. Same way you don’t take a new car out and speed and rev the engine hard first 100 or so miles.
Proper treatment is still important. Just because LiPo batteries don’t need conditioning in general, does NOT mean they dont have an ideal use / recharge environment. Anything can be abused even if it doesn’t need conditioning.
From Apple on batteries:
http://support.apple.com/kb/HT1446
Storing your MacBook
If you are going to store your MacBook away for an extended period of time, keep it in a cool location (room temperature roughly 22° C or about 72° F). Make certain you have at least a 50% charge on the internal battery of your Macbook if you plan on storing it away for a few months; recharge your battery to 50% or so every six months roughly if being stored away. If you live in a humid environment, keep your Macbook stored in its zippered case to prevent infiltration of humidity on the internals of your Macbook which could lead to corrosion.
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