I just got my macbook pro 3 months ago, when i got it at the authorised dealer store i ask them to put on a screen protector and there's a small crack on my screen. what should i do?

i just got my macbook pro 3 months ago, when i got it at the authorised dealer store i ask them to put on a screen protector and there's a small crack on my screen. what should i do?

When it gets bad enough, you will need to replace the screen.
Your warranty covers defects in material and workmanship.
That sounds like accidental damage -- glass does not tend to crack spontaneously.
Check your homeowners insurance to see if there might be coverage.

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I just got a MacBook Pro computer. When I turn it on it opens up immediately to my email. How do I shut that off so I just get the blank home screen? Thanks.

I just got a MacBook Pro computer. When I turn it on, it opens up into email. How can I shut that off so I just get the blank home screen?

Before shutting off the computer, click Mail in the menubar and select Quit Mail
from the dropdown.

I just got a MacBook Pro...when should I plug it in?

I just got a MacBook Pro, and have never had an Apple Laptop before. I have an iPod touch and iPad, but this is my first laptop. Should I let the battery run down before charging it? Should I plug it in while I work?

luckysgirl92
Should I let the battery run down before charging it?
NO, never do that on purpose. See below
Keep it plugged in when near a socket so you keep the charging cycles down on your LiPo (lithium polymer) cells / battery, but not plugged in all the time. When not being used for several hours, turn it off.
And best "tip" is if its near a socket,...plug it in as long as you can (especially at home) since cycle count on the battery are the "miles that wear out the tires (battery)", however again, not plugged in all or most of the time.
http://www.apple.com/batteries/notebooks.html
"Apple does not recommend leaving your portable plugged in all the time."
While cycle count is commonly seen to be the “miles” on your Lithium Ion pack cell in your Macbook, which they are, this distinction is not a fine line at all, and it is a big misconception to “count charge cycles”
*A person who has, for example, 300 charge cycles on their battery and is recharging at say 50-60% remaining of a 100% charge has better battery usage and care than another person who has 300 charge cycles at say 15% remaining on a 100% charge.
DoD (depth of discharge) is far more important on the wear and tear on your Macbook battery than any mere charge cycle count. *There is no set “mile” or wear from a charge cycle in general OR in specific.    As such, contrary to popular conception, counting cycles is not conclusive whatsoever, rather the amount of deep DoD on an averaged scale of its use and charging conditions.
(as a very rough analogy would be 20,000 hard miles put on a car vs. 80,000 good miles being something similar)
*Contrary to some myths out there, there is protection circuitry in your Macbook and therefore you cannot overcharge it when plugged in and already fully charged
*However if you don’t plan on using it for a few hours, turn it OFF (plugged in or otherwise) ..*You don’t want your Macbook both always plugged in AND in sleep mode       (When portable devices are charging and in the on or sleep position, the current that is drawn through the device is called the parasitic load and will alter the dynamics of charge cycle. Battery manufacturers advise against parasitic loading because it induces mini-cycles.)
Keeping batteries connected to a charger ensures that periodic "top-ups" do very minor but continuous damage to individual cells, hence Apples recommendation above:   “Apple does not recommend leaving your portable plugged in all the time”, …this is because “Li-ion degrades fastest at high state-of-charge”. This is also the same reason new Apple notebooks are packaged with 50% charges and not 100%.
LiPo (lithium polymer, same as in your Macbook) batteries do not need conditioning. However...
A lot of battery experts call the use of Lithium cells the "80% Rule" ...meaning use 80% of the charge or so, then recharge them for longer overall life.
Never let your Macbook go into shutdown and safe mode from loss of power, you can corrupt files that way, and the batteries do not like it.
The only quantified abuse seen to Lithium cells are instances when often the cells are repeatedly drained very low…. key word being "often"
The good news is that your Macbook has a safety circuit in place to insure the battery doesn’t reach too low before your Macbook will auto power-off. Bad news: if you let your Macbook protection circuitry shut down your notebook at its bottom, and you refrain from charging it for a couple days...the battery will SELF-DRAIN to zero (depending on climate and humidity)…and nothing is worse on a Lithium battery being low-discharged than self-draining down to and sitting at 0
Contrary to what some might say, Lithium batteries have an "ideal" break in period. First ten cycles or so, don't discharge down past 40% of the battery's capacity. Same way you don’t take a new car out and speed and rev the engine hard first 100 or so miles.
Proper treatment is still important. Just because LiPo batteries don’t need conditioning in general, does NOT mean they dont have an ideal use / recharge environment. Anything can be abused even if it doesn’t need conditioning.
From Apple on batteries:
http://support.apple.com/kb/HT1446
Storing your MacBook
If you are going to store your MacBook away for an extended period of time, keep it in a cool location (room temperature roughly 22° C or about 72° F). Make certain you have at least a 50% charge on the internal battery of your Macbook if you plan on storing it away for a few months; recharge your battery to 50% or so every six months roughly if being stored away. If you live in a humid environment, keep your Macbook stored in its zippered case to prevent infiltration of humidity on the internals of your Macbook which could lead to corrosion.

I have this refurbished I pod touch 4G and I just got it like a month ago. I held it in the sunlight and I spot a tiny hairline crack on the screen it's from the edge to up a little. I haven't dropped it at all. I need to know ASAP what to do

I need to know ASAP how this will affect me what will happen over time and what should I do. I can't spend more money!

Make an appointment at the Genius Bar of an Apple store. Explain what happened. Frequently with normal use a crack can grow causing problem with the touch function of the screen.

I got a macbook pro before june 11, does it have all the new updates?

Does anyone know if the updates announced at WWDC are present on my new Macbook pro?
Thanks!

Yes, your machine is capable of running it once it has been released.
When 10.8 comes out there should be a link to get the update free of charge as you just bought the machine. You normally have to fill in a few things like the serial number and date of purchase and then i'm guessing they will give you a redemption code for mountain lion on the app store.

My macbook pro charger will not charge my mac. The charger is in great condition, but it will not register as charging and it will not charge my computer. is there any way to fix this?

My computer has stopped recieving charge. The charger is in great condition, but it will not register, nor charge my computer. I do not know if its my mac or the charger. Is there any way to fix this?

Do you have another charger to test with?
It is very possible that somehow the wire might have gotten bent without your knowledge and that is why it is not working.
If you have an Apple store near you, you might want to set up a genius appointment so that they can test it for you.

HT204266 I am trying to do updates thru my app store but it keeps bringing up my old email address and I have changed it on my phone. What should I do next?

I have changed my email address on my phone but my app store will not let me do my updates

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

My iPod (3rd generation nano I believe) seems to be locked? I can't use the screen anymore and there is a small lock symbols by the battery status. I can however use my Bose docking station clicker to change songs etc but my actual iPod won't work??

My iPod third generation screen seems to be frozen or locked... Not sure how to fix this? I've tried the holding of the menu button and middle button to restart but that doesn't even do anything :(

Hi everyone, I just figured it out by reading some other posts. Thanks!

I have a iphone 4s and it seems to be frozen, cant see the screen/picture and there is a small light at the back of the phone that seems to be draining the charge, please help

i have a 4s and it seems dead/frozen, when i charge the phone a get a light on the back beside the camera lense, tried resetting and no joy please help

i have a 4s and it seems dead/frozen, when i charge the phone a get a light on the back beside the camera lense, tried resetting and no joy please help

I just got my MacBook Pro a month ago. However I am realizing I need more hard drive space due to aps and programs. I use am external but am concerned about the space. Is there a way to upgrade my hard drive from apple and keep my warranty valid?

I just got my MacBook Pro a month ago. However I am realizing I need more hard drive space due to aps and programs. I use am external but am concerned about the space. Is there a way to upgrade my hard drive from apple and keep my warranty valid?

That would depend on whether your model actually has a hard drive. If you have the new 2013 Retina model, then you have a fixed storage device built-in that cannot be modified after purchase.

I just got my macbook pro a week ago and i was told that i will get the os x lion a week ago i was told that i can get it for free, is this true and if so how do i get it

i just got my macbook pro a week ago and i was told that i will get the lion for free, if this is true, then how do i get it.

Hi,
Not that's not normal and is one of the Problems I was having before Restoring as New...
Just make sure you Sync ALL your important Info... Contacts... Music... Etc... to your Computer...
and then do a Restore as New...
i was a bit reluctant at First, because I hadn't done it before... But it was So Easy and am Really Glad I did...
Cheers,
Here's Another Useful Link:
http://www.apple.com/support/iphone/

I just got a MacBook Pro for graduation yesterday and when I open it, it asks for a password, and I can't remember the password. What do I do?

I just got this MacBook Pro yesterday for graduation, and I made a password for whenever I open the computer, and I can't remember the password for the life of me. Is there any way I can get on another way so I can change it to something I can remember? Please and thank you :)

See #6 reset users permissions/password
..Step by Step to fix your Mac

Just upgraded to OSX mavericks on macbook pro mid 2011 version. Having a big issue here that whenever my mac comes back from sleep, i.e after I open the lid, the screen flickers and there is an error of Finder not opening properly. Any fix to this?

Just upgraded to OSX 10.9 mavericks on macbook pro mid 2011 version. Having a big issue here that whenever my mac comes back from sleep, i.e after I open the lid, the screen flickers and there is an error of Finder not opening properly. Any fix to this?

My daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

I recently got a MacBook Pro and want to burn my videos taken with my iPhone to DVD. What is the easiest program for me to accomplish this? Help!

I recently got a MacBook Pro and want to burn my videos, taken with my iPhone, to DVD. What is the easiest way for me to accomplish this? I've been told I need to download a DVD creator/burner. I've downloaded 3 different free versions, but none of them seem to recognize the video files from my iPhone. I don't need anything fancy or complicated. I just want a way to store these vidoes and be able to play them on our DVD player. Help!

Copy the entire /Music/iTunes/ folder on your PC to /Music/ on your Mac.
Then delete what you don't want.
You will need to authorize yrou computer for the iTunes account yoru mother has.
You should create & use your own iTunes account for any more purchases.
You don't need to export anything and definitely don't need to (and shouldn't) convert anything.

I just bought my macbook pro 2 weeks ago and have noticed that when I go to start it up, it takes longer to power up than when I first bought it. Does anyone know why this may be and of a fix for it?

I just bought my macbook pro 2 weeks ago and have noticed that when I go to start it up, it takes longer to power up than when I first bought it. Does anyone know why this may be and of a fix for it?

Hi. It could be that the more you pile on the HD, the longer it will take to boot. When I first bought my MBP, it took maybe 30 seconds. But as I began putting more content on the HD, it seemed to take a bit longer to boot. You may also want to consider putting your MBP in sleep mode. That's what I do with mine and it doesn't hurt at all as far as I can tell.

I just got my macbook pro 3 months ago, when i got it at the authorised dealer store i ask them to put on a screen protector and there's a small crack on my screen. what should i do?

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