I just purchased a new England guide off iBooks and the contents are not what the store details..... Not happy
The book description described tours that are different to those downloaded. This is now f no use to me and I can't seem re credit
How to report an issue with Your iTunes Store purchase
Similar Messages
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I just purchased a new SSD for my mac and I wanted to do a fresh/clean install on the SSD, like if my Macbook just came out of the box. How do I do that?
Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.
This will install the version of OS X that originally came with your model if you have a model that supports Internet Recovery - 2010 models and later: Computers that can be upgraded to use OS X Internet Recovery. -
Just purchased a new computer, how do I download the program on the new computer?
Just purchased a new computer, how do I download the program on the new computer?
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Hi, I just got my new iPod Nano 4th Gen. and the screen is blank... It's not on and its plugged into my Mac OS X Mountain Lion. I don't know what to do. Help!?
If it is plugged into a USB hub (or the spare keyboard port), try connecting it to a direct USB port.
Also, try doing this Reset procedure, while it is connect to power.
http://support.apple.com/kb/HT1320
NOTE: A new iPod nano is 6th gen. -
I just purchased a new iMac to replace our older one. We are giving our older one to parents and want to wipe the HD. The discs I have for my old iMac is for version 10.5 but I'm currently running 10.6.8. Is there a way to wipe the HD and keep 10.6.8?
No. Wiping the HD will erase the OS on it.
(95074) -
I have just purchased a new iphone 4 from Apple which they advised was sim free however, when I fitted my 3 sim it advises invalid sim, any ideas whats wrong, Apple not being very helpful???
Yes Iphone 4 in UK. What is the pop up message if phone blocked? Are iphones provided by Apple direct sim free?
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Sorry for the long intro question. I just bought a new iPhone 5S for me and a new 5C for my wife.
We want to give our kids my old 4S and my wife's old 4. We backed up our old phones and restored
our info to our new ones, but when we connect our old phones, they still show all our songs and iTunes
settings on them (along with the same names as our new ones).
We want to set up our old iPhones for our kids to be able to have their own names on theirs so that
when we connect to my iTunes computer, it sees each phone accordingly, and has only the songs
that they select (whereas I want to keep ALL my songs in my iTunes account on mine, not just some).
How do I do this?You are most welcome
Each post should have the text "this helped me" or "this solved my question," or something similar. Just click on whichever one applies to that particular post!
This tutorial has more info.
~Lyssa -
I have a 2008 IPod , Just bought a new IMAC. My iphone and ipad are registered but I can't figure out how to add the old ipod.
What have you tried?
What happens?
Error message?
What does it say?
Have you copied everything from your old computer, or your backup copy of your old computer, to your new one? -
I just downloaded itunes on my new computer which uses Windows 7. I need to sync my ipone 4S and ipad to it. I noticed my complete song and album files are not in the new itunes. how do i get them imported to the new itunes. Would syncing my iphone and ipad do it?
In iTunes, go to File>Add File to Library or File>Add Folder to Library.
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frustrated!!! purchased a new ipad todayand set it up with i cloud so i would have the same on my new ipad...in doing so, it did not recover my audio books only music...where did i go wrong or where do i find them?
Audiobooks are not part of icloud.
They will only be where you put them. They should be on your computer. Sync them to the new device. -
Just got a new MBP w/ Retina Display and the webcam quality is horrid, help?
As the title says, I just bought my new macbook pro 15inch with retina display. Started to skype with a friend and noticed the quality of the webcam is HORRIBLE, even on photobooth. My 2010 MBP has way better quality than this, is this just a problem with the retina display ones or do all MBP now come with crappy quality webcams?
If it is not to your liking you have 14 days from date of purchase to return it for a full refund.
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App help
Not sure I understand the question... if you're trying to download apps to your Mac that you've downloaded to your iOS device, note that the Mac and the iPhone/iPad use two completely separate operating systems, therefore you need to purchase/download separate app versions for each OS.
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Hello...I'm still kind of fresh to the Apple world. I did not know that you needed previous apps to add an old one. In my pc days, you just cleared your drive. Help! I hope I didn't blow my money on an old laptop and new program!!!!
Mattie,
When you buy an Adobe application second hand, you need a licence transfer through Adobe. The (final) application cannot have been used for any kind of upgrade, but it may be an upgrade itself and require serial numbers from the one(s) that went before it.
http://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html
Here is the Adobe page for downloading CS4:
http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html -
I had already purchased CS5 for my PC (which died). What is the procedure for getting it installed on my new IMac?
download and activate with your serial number.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I recently purchased a macbook pro with osx 10.8.3. my websites are set up using iweb. i downloaded iweb 09 and transfered my files to iweb, published to local folder, filezilla seems to be working fine, but when i visit my site there are no changes. when i view published site the changes are there. what is the problem? can someone please help
If the files are in the right location on the server and you are sure they are replaced, then the only thing left to do is to clear the browser cache and reload the page.
Standard procedure.
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