I just updated Itunes to the newest version and now my entire song library is saying 'can't play this song because original file can't be found'.  ***??

I have no idea what happened!?  I just updated Itunes on my macbook and now my entire song library won't play.  When I click on a song it says it can't play because it can't find the original file.  How is this possible?  The original files are on my computer.  I just upgraded!! HELP!!

The only thing I can think of is that you deleted these files off your computer without using iTunes to do it. Or maybe you backed up your computer to a previous state to where these song files didn't exist? The last one doesn't even make sense to me unless you used Time Machine to do it. But those are the only things I can think of.

Similar Messages

  • HT1222 I just updated iTunes to the latest version and now I can't play more than have of my songs.  Says it can find it and then leasds me to locate it.  I don't know where to look.  Help!!!

    I just updated iTunes to the latest version and now I can't play more than half of my songs.  When I click on a song it comes back and states that it can't find it and prompts me to try and locate it.  I don't know where to look.  Help!!!!

    Hi ldhong,
    There are a few ideas in this article on how and where to look for missing iTunes media:
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/TS1408
    Hope this helps!
    - Ari

  • Updated iTunes to the newest version and now iTunes won't open any more.

    Yesterday, iTunes was working properly.  Ran spy sweeper and PC has no viruses.  Opened iTunes today and it asked if I wanted to update to the newest version.  I did.  Newest version never installed properly.  Said a file was missing 2/3 through with installation. Tried to uninstall and reinstall completely and its telling this same file is missing.  Any ideas?  Using Windows 7.  Trying to connect with my iPhone 5.

    The error message I am receiving is:
    iTunes.exe - System error.
    The programs can't start because MSVCR80.dll is missing from your computer.
    Try reinstalling the program to fix this problem.
    (Which I have done.)
    Next error message is:
    iTunes was not installed correctly.  Please reinstall iTunes. Error 7 (windows error 126)

  • HT203175 I tried to update my Itunes to the news version and now it will not open it says it was installed incorrectly I need to know what to do so I don't lose all my music

    I tried to update my Itunes to the news version and now it will not open it says it was installed incorrectly I need to know what to do so I don't lose all my music

    try with this one
    uninstall all the apple application S/w like Quicktime, Bonjour,
    apple Device Support, Apple Auto update, Itunes etc from your pc,
    Reboot it
    Now download a fresh itunes from apple and try installing
    Reboot it
    If you are having Problem in uninstalling any of the apple application
    try 'revo uninstaller' and uninstall all the apple applications
    mentioned above

  • I just tried updating ITunes to the new version and it will not completely download and now I get an error message of MSVCR80

    I just tried updating ITunes to the new version and it will not completely download and now I get an error message of MSVCR80. Is there a problem with the new iTunes version?
    Now ITunes won't open.Help!!!

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    and paste into:
    C:\Program Files (x86)\iTunes
    The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
    tt2

  • I don t succed in updating itunes at the newest version because pc can t remove the previous version

    i don t succed in updating itunes at the newest version because my pc cannot uninstall the previous version

    Is that a:
    The older version of iTunes cannot be removed. Contact your technical support group.
    ... error message?
    If so:
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I updated iTunes to 10.4 version and now it doesn't start and sen a messages "iTunes has detected an error and must be closed". Someone have the same problem and how can we repair our installation insted of change the windows XP installation? Best regard

    I updated iTunes to 10.4 version and now it doesn't start and send a messages "iTunes has detected an error and must be closed". Someone have the same problem and how can we repair our installation insted of change the windows XP installation? Best regards

    Only way to get iMac starting again was to re-install 10.4.4 from DVD, and then update it into 10.4.6. For a while it worked perfectly, just as before.
    Then I tried to print to CD with my EPSON Stylus Photo 950 from Adobe Photoshop Elements (2.0). It didn't print anything, but printer started flashing all lights. The print job was not performed, so I did remove it from the Printer Utility. After that the iMac started "ticking" again, same noise than before, after 10.4.7 installation. I did re-boot iMac. It never started, it does stuck on gray screen (gray block running clockwise). HW test from DVD didn't find any problems (extended search looping 3 times). But Disk Utility found hard drive to have inaccurate node structure, it could not fix it.
    Apple support recommended to use DiskWarrior. However, it does not support (yet) Intel Macs. I haven't got TechTool Pro 4.5.1 anywhere. iMac does start on to FireWire mode (T at boot), but I cannot see the disk from 10.2.8 iMac.
    So, obvisously the problem is not 10.4.7. I believe it to be ESPON printer driver compatibility on Mac OSX. This does not suprise me, EPSON printers *****, I shall never purchase one again. However, disk catalog structure should not get messed by one faulty printer driver!

  • I said ok to updating my itunes to the latest version and now it will not open.  I have windows 7

    I said ok to updating my itunes to the latest version and now it will not open.

    Are you getting an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)

  • I upgraded my Itunes to the latest version and now it won't let me view my library with the column browser. Can i get that back?

    i upgraded my Itunes to the latest version and now it won't let me view my library with the column browser. Can i get that back? I tried using the shortcut for it and nothing happens. When I try to do it from the view menu, it shows up as something I can't click on. The new library format is driving me crazy and I just want to get back to the old library view.

    We need to sort out some facts here first:
    •  You cannot be running Mt. Lion on your iMac G5.  What Mac is it?  What is the Model Identifier listed in About This Mac; More Info; Hardware Overview
    •  What is the model of your Epson Scanner?
    •  Have you attempted to scan using Image Capture, located in your Applications folder?
    •  Your Palm Pilot software will only run in Snow Leopard; so depending upon which Mac you have, you will either have to:
    1)  partition your hard drive or add an external hard drive and install Snow Leopard into it to "dual-boot" when you want to access you Palm software, or
    2)  install Snow Leopard Server (now available from Apple for $20 telephone orders USA & Canda only) into Parallels 8 to run your Palm software in Mt. Lion:
                                  [click on image to enlarge]

  • My ITunes Store screen background is all black. I have uninstalled and reinstalled the newest version and it still is black. Any ideas how to fix this?

    My ITunes store background is all black. I have uninstalled and reinstalled the newest version and it's still all black. Anyone have any ideas?

    With that one, perhaps try Drgoo's suggestion from the following post:
    Re: Itunes Store - ALL Text Black/Cant See Anything

  • I haven't been on iTunes in awhile i downloaded the newest version and now when i sync i try to sync my iPhones library to iTunes Library and says i will lose all music on iPhones library

    I havent been on iTunes and synced up on my laptop for a couple months so i get hooked up on wifi and download the newest version of iTunes and sync up to it and none of my songs are in the comp library.everytime i try to sync my iphones library to the itunes library it says i will lose all songs on iphone.so i'm trying to figure out what i need to do to get the library from my iphone to my itunes library on my laptop!!

    Plug in your iPad and hit sync. It should transfer your purchases. Or go under the purchased option in iTunes store and download your purchases. Connecting the iPad is easier.

  • I just updated my Ipad to latest version and now my apps are missing and when I try to sync to itunes why does the sync cancel?

    I just updated my Ipad to the latest version. My apps disappeared. Why when I try to run a sync does it look like it is working then the sync cancels?

    Did you backup to iTune or iCloud before you update to IOS 7?

  • My father in law has all Vietnamese songs on his playlist.  After updating itunes to the newest version, itunes isn't sorting his songs alphabetically anymore.  It was sorting it perfectly in itunes 10.  How do I fix this?

    He even tried reverting to before he updated to version 11 and it won't let him open itunes when he tried that.

    We did try that, it's just that some of the vietnamese characters have accent marks on them or there's a soft/hard D so with those, they're not in their usual position like there were in version 10.  I have temporarily created him a new playlist with all this songs so he can drag and drop them into the correct position.  I guess this temporary fix will have to do until the next update?  Thanks for the reply!

  • I just updated itunes to 10.7 version, but now itunes won't open. i have Windows Vista

    Hi:
    My itunes stopped working when I installed the lates version which is 10.7. Itunes won't even come up now even when I connect my ipod. My ipod is the only device that I use with itunes. I have Windows Vista.
    Please help me fix this problem! I AM NOT computer savvy, and I would prefer not to uninstall/re-install itunes and or quicktime. I have read many "solutions" on the internet, and people often say that uninstalling ect doesn't help. I just need the simplest solution because I barely know how to download music! Ha-ha!
    Anyway, an answer would be appreciated, and sooner the better because I usually watch important podcasts that I am now missing.
    Thank you!
    Lindencole

    Hi ldhong,
    There are a few ideas in this article on how and where to look for missing iTunes media:
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/TS1408
    Hope this helps!
    - Ari

  • I updated iTunes to the latest version and it deleted itself and didn't reinstall. I get a denied access message when I click on the iTunes folder in Programs and it looks like my entire media library has been wiped off my pc.  HELP!

    Need help.  I clicked to update iTunes and it wiped itself and my library out. Now it won't reinstall even though i manuually downloaded it.  What's the deal?

    I'd fisrt go to spotlight and search for .m4a and/or .mp3 files.

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