I just upgraded to Mavericks on my Macbook Pro and now i can't print anything from Outlook version 14.4.3. any suggestions?
I just upgraded to Mavericks on my Macbook Pro (2.7 GHz Intel Core i7) and now I can't print anything from Microsoft Outlook version 14.4.3. any suggestions? I can print from Word and Excel w/o any issues.
Try a reset > OS X Mavericks: Reset the printing system
Similar Messages
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I have just upgraded to 10.8 on my macbook pro and now I can't access itunes, videos and there is no sound - anyone help?
It is an old macbook pro probably 6yo with the back lit keys - not under applecare anymore obviously. I downloaded the upgrade last night which took quite a while longer than it should have.
Anyone else experienced this and can suggest something? many thanks JoRun Software Update, wait till all the updates have finished downloading then restart the mac.
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I just ran my updates for my MacBook Pro and now my iphoto won't open. I get a pop up that say's You can't use this version of the applicaton IPhoto with this version of os x. You have iphoto 9.2.3.
This screenshot shows which previous versions of iPhoto are compatible with Mavericks. It also indicates which versions qualify for a free upgrade to iPhoto 9.5.1 and which require a purchase:
Note 1: every day more users are reporting problems with iPhoto 8.1.2 so I've included it in the non compatible category.
Note 2: If your previous version of iPhoto was iPhoto 7 (08) or earlier you'll need to download and run the iPhoto Library Upgrader 1.1 application on the library before opening it with iPhoto 9.5.1.
OT -
I have just downloaded Mountain Lion for my MacBook Pro and now when my applications open they close and the error "This has just quit unexpectedly" message pops up. Does anybody know what is happening/how to fix it?
Welcome to Apple Communities
Press Command and R keys in boot and reinstall -
I recently upgraded to IOS 10.9.5 and now I can't export anything from final cut Pro X. Could somebody please help me with this?
SSign in to the App Store using the Apple ID that was used to purchase the software.
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Hi
I have been given a MacBook Pro and have downloaded all the recent updates.
Safari will not open.
Any suggestions on how to fix this problem would be appreciated
Regards
lb6301OK, the only thing that I can suggest at this point is to take the machine to your local Apple Store and have them download and install the latest version of Safari. It's likely something that they'll do for free if you get a nice Genius...
I don't know what I was thinking about - finely figured out that you MUST have an iOS or other device!
Sorry we couldn't solve the problem... hopefully, you've a nearby Apple Store? Or an AASP?
Clinton -
Updated my iTunes to the recent one and now it will not open on my MacBook Pro, got a new iPhone so tried to connect it and said i needed the new iTunes (which i did) and now i can't start my phone as i can't open iTunes which means i can't access anything on my phone!!?? HELP???????
You supply little pertinent about the MBP and the iPhone.
First... on the MBP... Click on the Apple icon.. Top left in Finder...
> About this Mac > Version...what does it say?
Which iPhone and what is its' iOS Version. -
I upgraded to 10.0.1 on my macbook pro and now I can only open a single window -- what happened?
Since upgrading to 10.0.1 I have not been able to open more than one window in firefox. If i have a window already open going to "open" does nothing. This is extremely frustrating. I'm using a macbook pro.
I remember this happening some time ago and the fix involved setting an option somewhere ...It's been so long since I bought my macbook pro in August of 2010, but I do remember the iwork disk that had pages, numbers, and keynote on it, but I can't find the disk in my closet. I did not realize that when I took my computer in to the genius bar to upgrade to Snow Leopard, and then to download Yosemite, that I would lose these applications. I had no reason to open pages when I emptied my hard drive to upgrade to Snow Leopard, so I don't know if I kept iwork when I upgraded to Snow Leopard at the Genius Bar. I had file vault on with my external drive on, and since removed it before the upgrade, but now all my documents are unable to open on my external drive. ****. So now the new problem is how do I undo file vault in a new OS 10.10 when encoded in 6.8? Can I take my external drive in to Genius Bar?
I bought my macbook pro at Best Buy, but can't remember if iwork came with this computer, or with an older mac I bought. Can anyone check to see if I have a valid key code, and will insertion of an iwork disc allow me to use pages with Yosmite? -
Help please, my MacBook pro is asking for a password but we didn't set one
You need to set a password. So, do this:
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu. Enter resetpassword at the prompt and press RETURN. Follow instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password and OS X Lion- Apple ID can be used to reset your user account password. -
I had to restore my Macbook Pro from Time Capsule yesterday and now when I go to log in as my usual Admin, it says there is a FileVault error and my access is denied. I created another temporary Admin acct, but everything I had on my desktop, etc is "gone" I can look up the "drive' or wahtever it's called, but I can't access any of it. All I want to do is log back in as my usual self (the regular Admin) - plz help! Thanks. p.s. I"m (obviously) not that computer savvy!
Triple-click the line below to select it:
/System/Library/CoreServices/Directory Utility.app
Rght-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu.* The application Directory Utility will open.
In the Directory Utility window, click the lock icon and authenticate. Select the Directory Editor tool in the toolbar. Select Users from the Viewing menu in the toolbar, if not already selected. Select the affected user account in the list. On the right is a list of properties and values. Select the property "HomeDirectory" and delete it by clicking the minus-sign icon directly below the property list. There are two such icons in the window. You want the one on the right, not the one on the left.
CAUTION: Do not click the minus-sign icon on the left, below the user list.
Then click the Save button in the lower right corner of the window. Quit Directory Utility.
CAUTION: There is no "undo" in Directory Utility. If you make a mistake and delete something in the Directory Editor that should not have been deleted, restore your whole system from a backup and start over. I have no other help to offer in that case.
Try again to log in as the affected user. If you can log in, you should find a file in the home folder with the name of the user and the filename extension "sparseimage" or "sparsebundle". Double-click that file. A disk image should open. Copy your files from that disk image to restore them.
I strongly suggest that you deactivate legacy FileVault in the Security & Privacy preference pane, then log out and log back in. Consider activating FileVault 2 if you want that kind of security.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). Open a TextEdit window and paste into it (command-V). Select the line you just pasted and continue as above. -
I installed Libre Office on my Macbook Pro and now I can't remove it!!!
I installed Libre Office on my Macbook Pro. It displays on my desktop the same as a USB would, offering me to eject "Libre Office". I am having trouble trying to get rid of it, as im not even sure I know how to uninstall stuff on here!
Please help meYou haven't installed it. You've just downloaded it to your computer. Double-click on the .dmg file to mount it like an external drive. Double-click on the disk icon, then drag the Libre Office file into your Applications folder.
You can then eject the disk icon after which you can delete the .dmg file.
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
1. AppZapper
2. AppDelete
3. Automaton
4. Hazel
5. AppCleaner
6. CleanApp
7. iTrash
8. Amnesia
9. Uninstaller
10. Spring Cleaning
For more information visit The XLab FAQs and read the FAQ on removing software. -
please help!
what would you like us to do for you? You need to restore. No way around this.
Since no one in their right mind wouldn't have backed up their device before doing something major like updating their iOS version, once you get your phone working again, simply restore it from the backup you made before upgrading. -
I installed Mavericks on my macbook pro and now I want to go back to Lion, is this possible and how?
I'm not satisfied with OS X Mavericks and I'd like to go back to OS X Lion! How do I do this as easy as possible?
Erase your hard drive and install your Lion system backup. If you don't have a Lion backup, the you can do an Internet Recovery:
Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.
This should restore the version of OS X originally pre-installed on the computer. -
Maverick on new macbook pro and mail is absurdly slow
I upgraded to maverick on new macbook pro and mail is unusable. Does anyone know how to fix this. Very slow and not responsive at all. Wheel of death always spinning.
Hi brooklynbridge,
Thanks for using Apple Support Communities. This article has steps in it that may help if the Mail app is running slowly in Mavericks:
OS X Mavericks: If your Mac runs slowly
http://support.apple.com/kb/PH13895
Your computer’s startup disk may not have enough free disk space. To make disk space available, move files to another disk, then delete files you no longer need on the startup disk. Increase disk space
Quit any apps you’re not using.
Use Disk Utility to verify and fix any issues with your hard disk. If you have problems with your disk
Use Activity Monitor to see if a particular app or activity is making a large demand on your Mac.
Cheers,
- Ari -
I recently upgraded to iTunes 11. Big Mistake. Now I can't play anything from iTunes. When I click on it, it appears to be playing, but no sound at all.
Also, I keep getting asked to "authorize" this computer (which I've been using for more than 2 years). When the dialog box comes up, it includes an e-mail address what I used over 6 years ago. When I attempt to change the e-mail address, it tells me I'm already authorized.
PLEASE HELP! Or, just tell me how to get iTunes 10 back - that works well!A computer requires authorisation to play content. If you have bought content using 2 Apple IDs over the years you need to authorise the machine for both Apple ID accounts.
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