I keep getting this message "A dublicate file name was specified Windows"

I've tried everything, this has been going on for months, and now I really need help.
I just bought an album on itunes, had to send it to myself as a gift, to make it work. It did, but now I can't download it, because I keep getting this error: "A dublicate file name was specified".
I'm using windows 7.
I really hope someone can help me. The support wasn't very helpful....

Hmm, I'm most familiar with that message in the context of syncing devices when it usual means a problem with the iPod Photo Cache. Any chance of a screenshot of the error message? What exactly do you do before it appears?
Also try this post from b noir, he seems to know most about quirkly iTunes for Windows installs. It may be we need to track down another of his posts that covers how to completely remove iTunes and all other traces of Apple software before reinstalling.
tt2

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