I keep receiving random old emails that I read months ago ???
see above
It may be that the 'popstate.dat' file has gone awol.
Popstate.dat keeps a record of what has been downloaded, so that it does not download them again, but if has got confused then errors could occur.
You can delete this popstate.dat file and Thunderbird will create a new one.
The downside is that it will redownload everything that is one the server, but it should only do it the once.
Move all mail out the Inbox to other suitable folders.
Delete what you do not want.
When Inbox is empty, right click on Inbox and select 'Compact'.
Make hidden folders visible;
* http://kb.mozillazine.org/Show_hidden_files_and_folders
In Thunderbird
* Help > Troubleshooting Information
* Click on 'Show folder' button - A window will open showing your Profile folder.
* '''Close Thunderbird now - this is important'''
* Click on 'Mail' folder
* click on 'mail account name'
* look for and delete 'popstate.dat' file
note:
There is one 'popstate.dat' file per mail account. You should only need to this on the effected account(s).
* Close window - top right X
* Restart Thunderbird.
All the messages currently on the server will get downloaded to Inbox.
Delete any copies and then compact the Inbox folder.
Empty and compact the Junk and the Deleted folder.
Similar Messages
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IS there a on/off that stops old emails from coming through on my Iphone? Everytime I click on my email it uploads another 50 old emails from my computer. Maybe the PUSH?
1) ensure iTunes is authorized for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.
above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer. -
I am trying to pull up an old email that I received and placed in the trash. When I press "load more messages," no additional trash eMails pop up. What am I doing wrong?
You're not looking in your trash can. And if you've emptied your trash can, the message is gone.
To open your trash, you have inboxes on the top, and accounts below. Tap the mail from the accounts. That's where your trash can is. Tap it. If the mail is not permanently deleted it will be in the trash. -
Why can't I block certain people face timing and imessageing me? I keep receiving random facetime calls every 5 minutes got to the point where I have has to turn facetime off.
I'm having the same problem, but it's also coming through on my computer, through my Apple email address. I have a very short Apple email, and little kids are trying to facetime their little friends, and then when I tell them I'm not their friend, they FaceTime or iMessage me even more, thinking that I'm still their friend, and I'm just kidding around.
I can't block the kids before they call...I don't know who they are. I want to restrict my FaceTime to only my phone number, and block all FaceTime and iMessage requests that are coming in through my email address. Can I do that?
I have another thread: https://discussions.apple.com/thread/5840011 -
Hello! I have a macbook air and my apple ID is using my old email that I don't remember the password to. I want to switch it to my most recent email. How can I do this?
Change your old Apple ID using this link:
https://appleid.apple.com/
Click the blue Manage your Apple ID button.
Its password is unrelated to the password you use for the email associated with it.
If you don't remember the Apple ID password, click the Reset your password link.
I already have a new apply id that is set on my phone and ipad. I just want to switch it to that one...
You cannot change your Apple ID to another one that is already in use - in this case, the one you created for your iPnone and iPad. Decide which Apple ID you want to keep. If you need to change it, change it - don't create a new one. -
How do I make Mail stop keeping all my old emails?
I have just done a scan of my MacBook using Disk Inventory X to try and work out what is taking up so much space on my hard drive. Turns out I have 94GB of mail. I am wondering if anyone can tell me how to get Mail to stop keeping all my old emails?
I have had a look in the time capsule.....bad news on that front, it is empty although it had been regualry updating every hour when it was connected previous (had a bit of a move around with both the office and home). This had happened before and Apple replaced the Time Capsule with a new one along with a new hardrive in the 27" iMac, I wonder if that same problem had not been resolved now seeing the Time Capsule has nothing backed up. My word this is frustrating, the hours I have spent on the phone with Apple tech and still having issues, anyway one thing at a time.
Thanks for the help! -
I have an old email that I can't get rid of. Every time I try to install app updates it asks for my password (which I don't remember, and I don't have that email to receive anything). I have gone to settings in icloud and I only have my updated info. Help! I can't even play some of the games without doing an update.
Hi THIVELY,
Since applications from the app store are linked to the Apple ID - in this case your old email - used to purchase or obtain them, you will need to have the password to that Apple ID in order to update those apps. This article will tell you how to reset that password so you can continue to use that Apple ID -
If you forgot your Apple ID password
Thanks for using Apple Support Communities.
Best,
Brett L -
App Store keep using an old email and so I can't update
App Store keep using an old email and so I can't update how can I update my Apps?
Hi I have tried your suggestion thank you but I had no luck . So I logged a case with Apple and they said the following:
I have gone through your issue and I would like to inform you that you cannot update or transfer you purchased items from one account to another account. I have good news for you can access your purchases from your old email address by contacting our Account Security Team.
for a faster resolution you need to contact our Account Security Team (AST) via Phone to schedule a call at your preferred time and they will verify the identity of your account and help you right away. To contact an Account Security Advisor, follow the on screen steps provide in the below articles:
Contact Apple ID Account Security
http://support.apple.com/kb/HT204169
you also have an option to call them directly by calling the below phone number:1-800-275-2273
Note: Please ask you need to speak to an account security advisor and provide the case number -
I've already tried deleting the popstate.dat files. When I restart Thunderbird, I receive one duplicate of recent emails and then keep receiving one particular email over and over again. Any idea how to stop this?
That did the trick. Thanks
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Keep receiving a suspicious Email
Hi, I keep receiving a suspicious email from "Apple" telling me to verify my Apple ID. The body of the email is as follows:
Please Verify Your Account Information
Dear Apple User,
We just need to verify that this Account belongs to you. Simply click the link below and sign in using your Apple ID and password.
Verify Now
This verification is only valid for 30 days. If you attempt to verify your Account after this time, you will be asked to resubmit it for confirmation the next time you log in to the Apple website.
If you need further assistance, please contact us.
Best regards,
Apple Support
TM and copyright © 2012 Apple Inc. 1 Infinite Loop, MS 303-3DM, Cupertino, CA 95014.
All Rights Reserved / Keep Informed / Privacy Policy / My Info
When I hover my mouse over 'Verify Now,' the link that my browser shows it going to is: lojalita.com.br/apple. The 'Contact Us' link leads to developer.apple.com/support and in Gmail, it says the email is from [email protected] via mario.whspn.net . So I've received this about 5 times and have deleted it. I even went on to the Apple site here and changed my PW and Secret ?'s to make sure and it says my ID is verified in there, so I just wanted to make sure that this is indeed a Phishing email, trying to get my info. Sorry if this is in the wrong section, thank you for your help.Me to. Do you know what is this all about?
Claim #: 20813700201
You May Be Entitled to a Cash Payment from a Class Action Settlement Fund
if Apple Denied Warranty Coverage for Your iPhone or iPod touch
Because Apple Stated Your Device Had Been Damaged by Liquid
The United States District Court, Northern District of California, authorized this notice.
The Court will have a hearing to consider whether to approve the settlement, so that benefits may be paid.
This is not a solicitation from an attorney.
This settlement affects you if Apple denied warranty coverage because Apple stated that your iPhone or iPod touch had been damaged by liquid. The settlement will create a $53 million fund that will be used to pay eligible Settlement Class Members and to pay incentive awards to the Class Representatives and attorneys' fees and costs to Class Counsel, as approved by the Court (the "Settlement Fund"). If you qualify, you may send in a claim form to ask for payment, or you can exclude yourself from the settlement, or object. To receive a payment from the Settlement Fund, you must submit a claim form to the settlement administrator on or before October 21, 2013. You may obtain a claim form by clicking HERE or by visitingwww.AppleWarrantySettlement.com/Landing.aspx. If you don't want a payment and don't want to be legally bound by the settlement, you must exclude yourself by December 4, 2013. If you stay in the class, you may object to the settlement by December 4, 2013. Please see the Detailed Notice described below for more information about excluding yourself or objecting. The remainder of this email message contains a summary of important information about the terms of the settlement and about your legal rights. Please read it carefully.
You may visit www.AppleWarrantySettlement.com or call 1-855-282-8115 to obtain additional important information, including a Detailed Notice that describes the settlement more fully and provides instructions on how to exclude yourself or object.
Summary of the Class Action Settlement and Your Legal Rights
What's This About?
The lawsuit claimed that Apple wrongfully denied warranty coverage by stating that iPhones and iPod touches had been damaged by liquid because a Liquid Contact Indicator ("LCI") (also known as a Liquid Submersion Indicator), which is visible through the headphone jack or through the dock connector port, had turned pink or red. Apple denies all allegations and is entering into this settlement to avoid burdensome and costly litigation. The settlement is not an admission of wrongdoing by Apple.
Who's Affected?
The Settlement Class is composed of people who meet the following criteria: (1) U.S. residents who are or were the owners of an iPhone or iPod touch; (2) which was submitted to Apple for warranty coverage on or before December 31, 2009, for an iPhone, or on or before June 30, 2010, for an iPod touch; (3) while that iPhone or iPod touch was covered by Apple's one-year limited warranty coverage or, if applicable, the AppleCare Protection Plan; and (4) Apple denied warranty coverage because Apple stated that the iPhone or iPod touch had been damaged by liquid.
What Can You Get from the Settlement?
Apple has agreed to create a $53 million Settlement Fund. The fund will be used to pay eligible Settlement Class Members, and also to pay incentive awards to the Class Representatives of up to $1,000 each and attorneys' fees and costs to Class Counsel, not to exceed 30% ($15.9 million) of the $53 million Settlement Fund, for their services as approved by the Court. Apple has reserved the right to object to the amount of attorneys' fees, costs and incentive awards. Any undistributed funds will be disbursed to one or more non-profit entities approved by the Court. Apple has also agreed to separately pay for the cost of notice and settlement administration. The amount you receive from the settlement will depend on a number of factors, including the type of device you owned and the number of Class Members eligible to receive payment from the Settlement Fund. Your share of the Settlement Fund will be determined by the type (i.e., iPhone, iPhone 3G, iPhone 3GS, iPod touch) and configuration (i.e., 4, 8, 16, 32, or 64 gigabytes) of the device for which you sought warranty coverage from Apple. The amounts are listed in the chart below. The amounts represent the average amounts paid to Apple for replacement of each device type and configuration. The exact amount of the share you receive may be higher or lower than the amounts listed below, depending on the total number of Settlement Class Members eligible for a payment and the type and configuration of their devices. No eligible Settlement Class Member will receive more than 200% of the amount listed below for their device type and configuration.
Device Type & Configuration
Average Replacement Amount
iPhone
4GB
$215
8GB
$260
16GB
$300
iPhone 3G
8GB
$215
16GB
$215
iPhone 3GS
16GB
$215
32GB
$215
iPod touch
8GB
$160
16GB
$215
32GB
$265
iPod touch (2nd Gen)
8GB (Sep '08)
$125
8GB (Sep '09)
$105
16GB
$160
32GB
$210
iPod touch (3rd Gen)
32GB
$160
64GB
$215
There will be only one cash payment per device (as identified by its unique serial number).
How Do You Get a Payment?
If you qualify, you must submit a claim form to the settlement administrator on or before October 21, 2013 to receive a payment from the Settlement Fund. You may obtain a claim form by clicking HERE or by visitingwww.AppleWarrantySettlement.com/Landing.aspx.
After your claim form is received, it will be reviewed by the settlement administrator. If your claim is deemed valid, a check from the Settlement Fund will be mailed to you if the Court approves the settlement and the time to appeal has passed. We do not know when that will be. Please be patient.
If your mailing address changes after you submit your claim but before you receive your check, you must notify the settlement administrator within 45 days after the change. Please update your address by clicking HERE or by visitingwww.AppleWarrantySettlement.com. A Detailed Notice contains further information about the settlement. Just call the number or visit the website below to get one.
What Are Your Options?
If you wish to receive a payment, you must submit a valid claim by October 21, 2013.
If you don't want a payment and don't want to be legally bound by the settlement, you must exclude yourself by December 4, 2013, or you won't be able to sue, or continue to sue, Apple about the legal claims in this case. If you exclude yourself, you can't get a payment from this settlement. To exclude yourself, mail a letter stating that you want to be excluded to the following address: In re Apple iPhone/iPod Warranty Litigation Exclusions at Apple Warranty Settlement Administrator, P.O. Box 43184, Providence, RI 02940-3184. You must include your name, address, telephone number, signature, the type of device for which you were denied warranty coverage (i.e., iPhone or iPod touch), and the approximate date when and the Apple store location where you were denied coverage.
If you stay in the class, you may object to the settlement by December 4, 2013. To object, mail a letter addressed to In re Apple iPhone/iPod Warranty Litigation, Case No. 10-01610, and send to both of the addresses below. You must include your name, address, telephone number, signature, the type of device for which you were denied warranty coverage (i.e., iPhone or iPod touch), the approximate date when and the Apple store location where you were denied coverage, the serial number of the device (or the Apple ID for the iTunes account you used with the device), and the reasons you object to the settlement.
Clerk of the Court
United States District Court for the
Northern District of California,
San Francisco Division
450 Golden Gate Avenue
San Francisco, CA 94102
Settlement Administrator
Apple Warranty Settlement Administrator
P.O. Box 43184
Providence, RI 02940-3184
The Court will hold a hearing in this case (In re Apple iPhone/iPod Warranty Litigation, Case No. 10-01610 (N.D. Cal.)) on January 29, 2014, 1:30 p.m. to consider whether to approve the settlement and whether to approve the incentive awards and attorneys' fees and costs sought. The fairness hearing and other dates may change by order of the Court without further notice. Any changes will be posted to the Settlement Website. You may ask to speak at the hearing, but you don't have to. For more information, including a Detailed Notice, go to www.AppleWarrantySettlement.com, call 1-855-282-8115, or write to Apple Warranty Settlement Administrator, P.O. Box 43184, Providence, RI 02940-3184. -
HT204053 I have new Apple ID but it keeps requesting my old email address & password
I have new Apple ID but it keeps requesting my old email address & password
But what are you trying to do with your new Apple ID? All purchases are forever tied to the Apple ID that the purchase was made with.
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I can't authorize some music from my Ipod nano...it was purchased using an old email that I no longer have access to. When I type in my information to recover my password, it says my information is incorrect. Can I do something to move the music from my old Apple ID to my new one?
You'll want to contact Apple Support by phone to have them walk you through the process of getting this older account cleaned up and your issue resolved.
http://www.apple.com/contact/
B-rock -
My apple id is an old email that isnt working. Do I need to change it to a working email? If so will I not lose all my songs I have paid for with the old id email?
Welcome to the Apple Community.
Yes you should supply another address, no you won't lose your purchases. -
I have an imac with IMAP email. have managed to partially sync up my ipad with it in that I can receive the same emails that appear on my imac but I can't send from my ipad. Any ideas?
That sounds like a settings issue to me. Check with your IT depatment to make sure you have it configured properly.
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I am trying to set up my new replacement phone and the iCloud account is using my old email that is no longer activated, so I am not able to reset my password in order to set up messaging, etc. What do I do??
Try to change your Apple ID back to your old email address (http://appleid.apple.com) in order to set up and activate the phone. After the set up please sign out of iCloud and turn off "Find My iPhone" (Settings > iCloud) - do that on all your devices -, then change your Apple ID to your new address again and then add your iCloud account on you devices again.
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