I know my billing info is correct with the bank. It let me download some stuff but now says my billing info was wrong and it's not. It is correct. What can I do?

I was able to download stuff, like I said, but now it says that they were unable to bill my credit card and that I owe them. There is ample money in my account as this card is tied to my checking account. THe billing information with Apple is the same as with the bank. I don't know what to do next. It doesn't make any sense.

Ok, have u been to the UK and or create a Apple ID in the UK. If you say no, then have u tried writing down all the apps, then deleting the Apple ID account and make a fresh new one? The billing info issue is because the Apple ID Location is messed up.

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I want to make a deal with the iphone i am american person from tx but now i am in ukraine so i want to buy a 1000 iphone 5 and cash u can send it to me in the airport in ukraine in kive city with a man so he give me the iphone and i give him the money ca

i will be happy work for apple really andi want to make a deal with the iphone i am american person from tx but now i am in ukraine so i want to buy a 1000 iphone 5 and cash u can send it to me in the airport in ukraine in kive city with a man so he give me the iphone and i give him the money cash and i want to make my name a business man and if i can work with apple

yeah. Good luck with that.

When i want to download an app in app store give me an error number and i could not down load.how i can solve this error number?

When i want to download an app in app store give me an error number and i could not down load.how i can solve this error number?

Hi Amir.09395340646,
Welcome to the Support Communities!
What app are you trying to download? Is it iPhoto for iOS? What error message are you receiving? The first thing I would suggest is to log out of your iTunes Store account on your iPhone. Then restart the device and log in again.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
If the above did not resolve your issue, follow the troubleshooting steps in the article below.
The link includes the complete details and screenshots, but I've highlighted a few points for you:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
- Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
- Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
- Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
- Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
- Try resetting (turning off and then on again) your Wi-Fi router
- If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connections or iOS: Troubleshooting Wi-Fi networks and connections.
I hope this information helps ....
- Judy

I have an ipod touch and Itunes does not recognize device. What can I do?

I have an ipod touch and Itunes does not recognize device. What can I do?

See:
iOS: Device not recognized in iTunes for Windows

Why do I have to connect my ipad(4th gen) to my laptop to download apps? I downloaded some yesterday, but now they just say waiting. If I connect to ITunes, I can get them through that. I am not using cellular data, just through wifi.

Why do I have to connect my ipad(4th gen) to my laptop to download apps? I downloaded some yesterday, but now they just say waiting. If I connect to ITunes, I can get them through that. I am not using cellular data, just through wifi.
Any ideas greatly appreciated, it will save me a journey to the apple store

I have now solved it. I signed out of my iTunes account and then held down both the power buttons until the apple appeared. When I signed back in it started downloading.

I am using iPhone 4S lock came from Japan. From beginning, it is IOS 5.1.1 but now i have updated to IOS 7 and it is not working anymore now. Can you tell me what i have to do now?

I am using iPhone 4S lock came from Japan. From beginning, it is IOS 5.1.1 but now i have updated to IOS 7 and it is not working anymore now. Can you tell me what i have to do now?

No Japanese carrier provides unlocking services. Therefore, your phone must have been hacked to unlock it. That hack was removed when you updated the software. You need to be a legitimately unlocked phone.
Best of luck.

Was told I purchased an iMac i7, but just discovered it is an i5. Just saw in system info that it's an i5 not an i7! What can I do?

I checked the system info this morning because I wanted to see if it reported the extra 4GB RAM that I purchased and had them install and saw that it reported my computer as an i5 and not the i7 that I specifically asked to purchase and told that's what I was purchasing. What can I do about this? They were new in training but I thought they would not have gotten something as important as this wrong. I'm very upset about this unless the system is reporting it wrongly. Is there somewhere else I could check to see what I really have? I'm new to Macs. I love the product but not being misled or used as a guinea pig when sit comes to training new Apple employees.
Thank you for this great forum!

You have already verified the Sytem specs (as you stated) in System Profile. Other than taking the machine apart to physically look at the chip, that is your best information about the system. Using the serial number on the Apple Support site to trace your machine will yield only build date, warranty status, Apple Care Support (if applicable).

I get a message that says:boot manager missing..and it will not boot up..what can i do?

When I turn it on ,a screen comes up that says Boot MGR missing..What can I do to fix it?

Hi,
Can you post back with the following.
1. The full Model No. and Product No. of the notebook ( from the service tag underneath your notebook ) - see Here for a further explanation.
2. The full version of the operating system you are using ( ie Windows 7 32bit ).
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

My iPod touch is older and asking to be restored but this means wiping everyhting off of it and I want to save things. What can I do?

Someone help please!

Your iPod encountered an erro has has to be restored, which erases the iPod. That is how it works.
Restore from backup
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
ElizaLane wrote:
Someone help please!

Hello my iphone dont charge and it be not conect at itunes what can i do

hey world
i have an problem with my iphone 3g it dont loade and i dont see it at itunes soory for my bad english but im from germany but what can i do for my problem with my iphone

If it does not charge with the mains charger and does not appear in iTunes when you connect it try a different cable. Also try cleaning the connector on the bottom of the phone with a dry toothbrush and inspect it for bent pins.

I updated os on my iphone and itunes did not transfer my apps, what can i do?

I updated my iphone 4 to IOS 5, in the processs itunes asked me if i wanted to transfer my purchased apps to my iphone, I clicked on transfer, however itunes did not transfer the apps and removed them from my iphone. How can i recover the apps I purchased?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
For device connectivity issues see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, and TS4062: iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi syncing.
tt2

I can't open the attachment to a mail. I must open it i FileApp. but it says that there no App installed that open this type of file. What can I do? I've got iPad 2, version 4.3.3 (8J2) My age: 69 and not so good at computers.

I can't open the attachment to a mail. When I'm trying to open it in FileApp, I get the answer: "FileApp doesn't recognise
this file type.Would you like to try to open in.....
     another App
     as text file
     cancel
When I open it it in another App I get the answer:"there are no application installed on your device that can open
this type of file.
When I open it as a text file, it's loading and loading.....forever?
What shall I do?
PS I'm 70 and not good at computers

Hello Mats in Sweden!
I'm from Austria, not so far away! The file that you've received seems to be a Windows Media File and you may need a special software for your iPad to be able to open it. I've found something HERE.
If you open this link on your iPad it should take you to the App Store, resp. open it. The price for this app is 1,59 €.
Greets from Vienna,
Bärbel

I dropped my iphone, it cracked (it alredy had some cracks in it) and the screen is black but sometimes has a background light.. When i plug it in to charge or to the computer it vibrates every 10 seconds and itunes does not recognize it. What can I do?

I dropped my iphone 4 pretty hard, it cracked (although it already had a few cracks in it) and now the screen is black but sometimes has a background light turn on and then off. Holding the home button and off button at the same time do not work. When I plug it in to charge or to the computer it vibrates every 10 seconds and itunes does not seem to recognize it. It gets really really hot when plugged in (which I don't think is normal). icloud does not recognize it under "find my iphone" either. What could the problem be? I am wondering if dropping it dislodged something inside. if so, what did I dislodge and is it possible to fix this myself?
Thanks

Sounds like that drop was a critical one, my friend. I would make an appointment at your nearest Apple Retail Store, because you're going to need a replacement. Also as a side note: the reason that the charger is making the phone vibrate over and over is because there is a disconnect somewhere in the charge port of the phone, causing it to plug in and out over and over.

I had somebody work on my OS 10.9.2 to speed it up. He failed and now Preview, Textedit, App Store, Mail and Contacts do not work anymore. I can still use Safari, Firefox and iPhoto etc. How do I get it fix I can still use Safari, Firefox and ed again?

I had somebody work on my OS 10.9.2 to speed it up. He failed and now Preview, Textedit, App Store, Mail (crashes) and Contacts do not work anymore. I can still use Safari, Firefox, Word, Photoshop and iPhoto etc. How do I get the Apple programs fixed again?

Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
    b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
     Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
     COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
     computer and after the chime press and hold down the OPTION key until the boot manager
     screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
     Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).

Hi, my facebook app on my Ipad3 has stopped allowing me to put comments on. Does anyone have any ideas how to correct this? Don't know if it is a problem with the Ipad or just the facebook app. Thanks.

Hi, my facebook app on my Ipad3 has stopped allowing me to put comments on. Does anyone have any ideas how to correct this? Don't know if it is a problem with the Ipad or just the facebook app. Thanks.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
I saw one post where a user said dust got inside the small microphone hole. Using a vacuum cleaner removed the dust and restored the audio.
 Cheers, Tom

I know my billing info is correct with the bank. It let me download some stuff but now says my billing info was wrong and it's not. It is correct. What can I do?

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