I load the Retina Macbook and the trackpad not working correctly

When I put the Macbook Retina to load the trackpad starts to fail, generate actions that we did not perform. I noticed that the MegaSafe charger is heating up too much during charging. When I remove the charger from the Macbook trackpad back to work properly.

The charger has to be replaced.

Similar Messages

  • Ive just upgraded my late 2009 macbook, and things are not working properly. First of all, when I started the computer first time after installing Mountain Lion, some message advised me that some files were impossible to install.

    Ive just upgraded my late 2009 macbook, and things are not working properly. First of all, when I started the computer first time after installing Mountain Lion, some message advised me that some files were impossible to install. Once I wrote my password, and for now on, everytime I start the session, another window advise me that "Java SE 6" is missing, due that, the computer can't run some "CS5Service Manager". If I try to install it, the download ends with an error. If finally, you skip the istallation, you arrive to the dock, but the menu bar at the top of the screen doesn't show up.
    In addition, my trackpad doesn't works either. I can move the arrow but i can't click anywhere, probably because the option of clicking by touching is disabeled and I can't performance a regular click.
    I'll be very glad if someone know what the heck is happening with my computer. Anyway, I'm going to the genius bar next Saturday. Thx!

    We're sorry.
    We can't find the article you're looking for.
    Please return to the Apple Support homepage.
    Sigh.

  • I downloaded Acrobat Pro XI on my MacBook and it's not working. There's a message: Click reopen to open the application again. This report will be sento to Apple automatically. I did it several times and even restarted my laptop. Nothing happened. Any hin

    I downloaded Acrobat Pro XI on my MacBook and it's not working. There's a message: Click reopen to open the application again. This report will be sento to Apple automatically. I did it several times and even restarted my laptop. Nothing happened. Any hints?
    Thanks,
    Cristina

    you don't have to purchase acrobat pro xi.  you can, but you can also use it via adobe's creative cloud subscription service.
    to use it via cc, uninstall your current trial.
    then go here and log in with the same adobe id used to pay for your cc subscription and start your acrobat xi download, Adobe: Creative, marketing, and document management solutions

  • My phone was left in a car overnight and now is not working correctly, screen looks funny and I cannot make calls? Will they be able to assist in  a store?

    My phone was left in a car overnight and now is not working correctly, screen looks funny and I cannot make calls? Will they be able to assist in  a store?

    Make an appointment at any Apple store, see what the genius bar says/does.
    You don't metion whether the car was hot or cold.

  • Trackpad not working correctly in Lion

    So been waiting anxiously to download and did so this morning.  I cannot get the gestures to work.  Is the software not working properly or am I not holding my tongue correctly while using the trackpad on my core 2 duo machine.

    Hi,
    After installing Lion on MacPro, I had no problems with trackpad, but than it suddenly stopped working. I realized that I have moved my trackpad to close to my MacBook pro and it got paired with it. Once I unpaired the trackpad with MacBook Pro, (in system preferences->Trackpad->Set Up Blootooth Preferences) and paired it with Mac Pro all was fine again. It might not apply to you, but it might help other people.

  • Copy and paste buffers not working correctly in iOS 8.1m

    Both iPads2's in my family arsenal are exhibiting what I believe to be a bug in the iOS8.1 (perhaps corrected by 8.1.1?), in the cut/copy & paste buffer stack.
    When invoking the operation to copy and paste data from one application to another, the paste action consistently selects the previous (e.g., stack level 2 rather than 1 or Top) data as what is to be pasted.
    In other words, if you have used the copy and paste routine twice, the second pasting will supply one with the paste data from the first operation, rather than the desired data from the second copy and paste operation.
    Copy and paste appears to work correctly from within a single application, but consistently fails when copying data from one application to another.
    Does anyone know of a work-around for this bug? Is it a bug that others have identified? Is there a new selection filter menu option for copy and paste operations, and what method is used to invoke the menu?
    I hope this is addressed soon, as I use Cut/Copy & Paste operations extensively (I've already had Carpal Tunnel Release surgery once and don't relish a repeat performance, no matter how successful the first was in correcting the damage).
    Any clues as to what's going on here?
    thanks in advance,
    labernache

    All you can do is simply see if iOS 8.1.1 helps you with this. With some people it has, and others it has not. I would also recommend doing a clean install of your system, too.
    Follow this procedure for a Troubleshooting Methodology ... basically reset to factory default condition -BUT- be sure to do the following methodically and also to follow the part with Apple Support!
    First you want to make sure you have several backups of your data and done with a couple of "different" sources. Be sure to understand what data is backed up and what is NOT on iCloud Backup and iTunes Backup. Use a variety of methods for backup ... you might check into Dropbox, in addition to your Apple options.
    Then turn off your desktop anti-virus software when using iTunes for this reset to factory default. After you do that reset, then leave your iPad in its factory default state and see how it operates then. If you encounter any problems in that factory default state, then take it to Apple Support, and let them know that you have just reset it to that state with iTunes and have not put any of your data back on and it is operating in this fashion (whatever the problem is) in that pristine state. Make sure you keep that trouble ticket number, because if it has to be escalated through Apple Support, you're going to find all communications tied in with that number. If the lower level help isn't able to help you, then escalate it to a higher level to examine the problem. Keep at it with that trouble ticket number until Apple Support arrives at a solution to that problem. Be methodical and keep at it.
    On the other hand, if everything is okay with the factory default condition, then restore your backup. Some people have discovered that the problem resides in the apps or something in the restored backup. If that's the case, then it's going to be trying and difficult to find out which developer's app is causing you the problem. And ... it's true ... that a developer not following Apple's instructions and guidelines for his app can CAUSE YOU TROUBLE. This kind of thing does happen from developers, especially when a new system upgrade comes out, because some developers ignore what Apple tells them about changes coming, and what they do BREAKS SOMETHING.
    This is a troubleshooting methodology that you are going through. See it through to the end.
    Choosing an iOS Backup Method (Should I Use iTunes or iCloud to back up ...)
    https://support.apple.com/kb/HT5262
    Back up and Restore your iOS Device with iCloud or iTunes
    http://support.apple.com/kb/ht1766
    iTunes: About iOS Backups
    http://support.apple.com/kb/ht4946
    Create and Delete iPhone, iPad and iPod Touch Backups in iTunes
    http://support.apple.com/kb/ht4946
    iOS: Troubleshooting Encrypted Backups
    http://support.apple.com/kb/TS5162
    Use iTunes to Restore your iOS Device to Factory Settings
    http://support.apple.com/kb/ht1414

  • Actions and Advanced Actions not working correctly. - Captivate 8

    In our project, we have it set so that after every section the student is asked three quiz questions (they are set on the default quiz slides.) On success, the person jumps to the next question slide. On failure, the person goes to next slide which has two buttons - one that allows them to simply move forward to the next quiz question and one that allows them to go back and review. The "Go back and Review" button takes the person back to the specific content slide that contains the answer to the question they are being asked. This button is set to advanced actions "Jump to Slide ..." and "Show Button..." - The button is a 'Return to Quiz' button to allows the person to find the answer then try the question again.  I know that the buttons on the default quiz slides cannot be programmed to do a specific action, but every time we click 'Submit' it seems fine until we click 'Next' to move ahead, it then routes us back to one of the content slides (Slide 7) instead of the next slide (if wrong), or the next question slide (if right). I have looked at the Advanced Interactions Window and there is nothing linking this slide to anything. I have not had this problem with any of our other modules or sections. I have tried creating new question slides and it did not work. I deleted Slide 7 and it worked fine the first time through the preview, but then when I viewed the preview again, it started jumping back and would not even let me get to the questions. Can anyone help?

    Normally the Next button on a question slide is not needed, because it has the functionality of Skipping the question. It is however needed if you want to allow Review.
    Another explanation is that you did change the normal work flow for a question slide, where a two-step process for submitting will take automatically the user to the next slide.
    Question Question Slides in Captivate - Captivate blog
    What did you do to need the Next button? If the user submits:
    Feedback appears with the indication to press Y or to click on the slide, happens at the pausing point of the Question slide (default is 1.5secs)
    When user presses Y or clicks, the actions Success/Last Attempt are executed if all attempts are exhausted, and you have only 1 attempt on Question level: the actions are by default Continue, but you can change it to 'Go to Next Slide' to shorten the waiting time (or drag the pausing point closer to the end of the slide).
    What did you change?

  • My keyboard does not type at all and the trackpad not working properly

    Hello everyone,
    Today I realised that my computer does not type any letters at all and everytime I try to write something the trackpad works only as if I was pressing the right button (two fingers). After a while the trackpad starts to work again as it should. I have noticed that the trackpad does this when I try to write something. Don't know what to do and this macbook air is quite new and I cannot surf on the internet, write essays and I cannot log in with my password. Sometimes the only letter that works is the "o" and the others do not show up and it makes a sound. I have realised that if I press some of the other letters it can also erase some of the text already there.
    Thank you in advance.
    Kind regards.

    It sounds like you have a stuck key or some other malfunction.
    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
    Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
    Keeping your confidential data secure during hardware repair
    Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
    *An SSD doesn't need to be zeroed.

  • Why does clicking the trackpad not work

    My MacBook has a trackpad problem, and I don't think it's unique to me. The clicking function and drag and drop only work intermittently. What's the fix, Apple?Lion doesn't seem to have improved things, in fact it appears worse. Stephen

    bump.

  • MacBook Pro trackpad not working correctly

    The last few days my MacBook Pro track pad is not working properly. For instance the trackpad doesn't click (sometimes on left but not at all on the right side). The mouse clicks on things and drags them, basically is acting very annoying. I've press down on all the corners to make it work and can hear grit sounds under the  trackpad e.g. Crumbs, also tried going round all the pad with my nails but not making any difference. I haven't got AppleCare but I bought it January/February

    Hi rbarnes1121,
    Welcome to the Apple Support Communities!
    From what I understand, your trackpad on you MacBook Pro can be erratic and perform commands that you are not meaning for it to perform. In this situation, I would recommend reading over the attached article to help troubleshoot this situation.
    Trackpad or Magic Trackpad is jumpy or erratic - Apple Support
    Have a great day,
    Joe

  • Trackpad not working correctly.

    My mac seems to have been taken over. The trackpad is not working properly and is opening up everything on the desktop. I've connected a wireless mouse via bluetooth and it does the same thing. It's almost as if it's possessed. Please help!

    Hi,
    is this a Multi-Touch Trackpad on a Late-2008 MacBook ?
    Have you tried this Update yet ?
    http://www.apple.com/downloads/macosx/apple/firmware_hardware/multitouchtrackpad updateforwindowsvista.html
    Hope it helps
    Stefan

  • Trackpad not working correctly on windows xp sp2 with bootcamp2.1

    i have installed windows xp sp2 on my macbook and have installed bootcamp 2.1 from the dvd that came along.
    now, in the boot camp control panel, secondary clicked is already enabled. however, i am not able to right click either using two fingers or using option+click in windows!
    also, using two finger scroll i am able to scroll vertically but not horizontally.

    i ran the software update and it had an update for the trackpad. i completed the update and now its working fine.

  • Trackpad not working correctly when plugged into AC power

    When i am running on battery, the trackpad is great--when plugged in, it is very flakey, not smooth, sometimes freezing up...all in all pretty frustrating!
    I have reset the power management unit, but it did not help.
    Comments?
    thanks in advance,
    Les

    Hi Lemenos,
    Welcome to Apple Discussions
    Do you have any "hacks" installed your iBook? Try going to System Preferences > Energy Saver > Power Adapter (next to Settings For:) > Processor Performance > Try faster or reduced and see if one works better. What are you doing when this happens? Do you notice any patterns? You may want to look at Knowledge Base Document #17228 on Portables: Jumpy or Erratic Trackpad Operation and Knowledge Base Document #58389 on Your PowerBook and iBook's trackpad doesn't respond. Is the wall socket grounded? How can you tell if its electrical or static? What does it feel like? Try touching something metal to ground yourself before touching (bed frame) and see if you still get a shock. You should not get an electric shock from the button, if you do stop touching it. Bring it to your local Apple Store/Reseller.
    Jon
    Mac Mini 1.42Ghz, iPod (All), Airport (Graphite & Express), G4 1.33Ghz iBook, G4 iMac 1Ghz, G3 500Mhz, iBook iMac 233Mhz, eMate, Power Mac 5400 LC, PowerBook 540c, Macintosh 128K, Apple //e, Apple //, and some more...  Mac OS X (10.4.5) Moto Razr, iLife '06, SmartDisk 160Gb, Apple BT Mouse, Sight..

  • My phone is so slow won't download any apps and data is not working correctly

    I have the moto e with straight talk

    Hi
    This is not a Firefox thing, but there are some general housekeeping activities you can do to make your telephone run much easier.
    First of all, uninstall any apps and widgets you do not need. It is amazing how they can clutter up your phone! In the app drawer, long press on an app or widget and drag it to the uninstall option at the top of the screen.
    So you have a sizeable SD card in your phone? If so, in Settings app , scroll down to Storage and tap "Move media". As it says on the menu, this will move your media files to your memory card, thus freeing up space on your phone.
    Before you leave Storage, scroll up a little and tap on "Cached Data" and selected to clear the cached data.
    In Settings>Apps, scroll across to "On SD Card" and tick a few boxes to move some of your apps to your memory card. (Note: With some apps, this may mean that any accompanying widgets will not work, this is a bug with Android).
    Once finished, turn off your phone and turn it back on again and you should find your phone has quite a bit more space and is running a bit quicker.

  • Spry Vertical Menu and sub menus not working correctly

    I am designing a website for a client and cannot get the spry vertical menu and submenus to work correctly.  The submenus will show on the index.html page, but not on any other pages, or when I preview in browser. Should I make it a library item then add it to the other pages? I am not sure what I am doing wrong.  I appreciate your help!

    URL to your site please

Maybe you are looking for