I'm being billed on my debit card for iTunes but,it's also taking away from my gift card
Im being double billed for iTunes on my debit card and gift card?
If that is the case, contact iTunes support here.
Apple - Support - iTunes - Contact Us
If you are not in the U.S., click on the country link in the lower right corner of the window to go to your country's support site.
Similar Messages
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My daughter lost her ITunes gift card but we still have the receipt. How can we activate the gift card?
Go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. They usually will ask for a scan of the front and back sides of the card as well as a scan of the receipt, so you should contact the person who gave her the card and ask if they can send you a copy of the receipt. Many resellers provide a gift receipt for just this sort of purpose.
Regards. -
I am being billed $6.99 by apple on iTunes but I did not make a purchase, how can I fix this?
Use the email form to contact Apple here > Apple - Support - iTunes Store - Contact Us
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I uploaded a gift card for Itunes, but it's not showing in Itunes
I uploaded a gift card for Itunes, but it's not showing in Itunes?
What do you mean by "not showing"?
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Hello buy one gift card for buy music ann looking right now option to say gift card and my account and nothing please help thanks :)
You question is not clear...
Perhaps these links will help...
iTunes Gift Options
http://support.apple.com/kb/HT2736
How to Redeem a Code
http://support.apple.com/kb/ht1574 -
I often use credit card for iTunes but also use iTunes but systems won't let me change back to my iTunes. I have redeemed and gives me a balance but I am unable to access.
If you can't find anything for exactly that amount then you can try contacting iTunes support and see if they will remove the balance for you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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THank you
You are not talking to Apple here. This is a forum for technical questions.
Contact Apple (wherever you bought it) and ask the question.
Barry -
I have a $15.00 gift card for itunes...
i have a $15.00 gift card for itunes, but the some of the letters of the code are gone, does anyone know what i can do?
or can anyone give me an email for this type of situation, so that i can ask apple myself?iTunes Store: Invalid, inactive, or illegible codes
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I Have always used the same debit card for iTunes and then the other day I tried to download an app and it said that I needed to update payment methods so I put in all of my details and it said that my card had been declined. I have no idea why and I don't know how to fix this. Please help
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
We have several apple devices in our family who use my debit card for itune charges. I need to find out which device (itune account) these charges are coming from. Can you help?
You can't tell which device a purhcase was made on, but if your family members each have their own iTunes account to which your card is linked then you can check the purchase history on each of those accounts via the Store > View Account menu option on your computer's iTunes - that should have 'purchase history' section with a 'see all' link to the right of it
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Can I use a natwest debit card for iTunes
Iv have tried creating an apple account but it will not accept my natwest debit card for payments
Can I use a natwest debit card for iTunes
No. It will not accept your Natwest debit card for payment.
You can only use what is shown in payment info. -
It doesn't have "NONE" in the process of Billing information. (It have Visa, Master and AMEX only.) How can I do. I don't have credit card for fill in. I also don't want to buy anything in App store.
Follow the directions exactly, step by step. It does work.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
If not how can I make that happen? The Paramore pre-order is $9.99 and I want itunes to take the money from the gift card and not my bank account. The charge won't happen until the 9th, when it is released.
I'm kind of running into the same problem with a TV season I bought. I have watched the first 4 episodes just fine but now a new episode is available and it wants me to pay for it. Even though I have already paid for it when I bought the complete season.
I think they are mucking around in the servers and causing this issue. I have reported the problem through iTunes and I hope they get it fixed soon.
EDIT: I just want to add that I didn't know AC/DC's new album was out, I'll have to go buy it. Thanks for the heads up on that. -
My itunes won't allow me to use the money from a gift card
I recieved a gift card, I redeemed it and purchased a few songs as usual. However, when I went back to use it a few days later itunes kept trying to bill my card instead of using money from the gift card.
There's nothing wrong. Apple does not allow gift purchases using a gift card. In order to get an item in iTunes, you have to use your credit card or debit card. I know this is not what you're looking for but I hope I answered your question.
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HT3702 I am being charge for itunes but all apps are free?
I am being charge for itunes but all apps are free? It is possible to get money back?
If you are referring to the temporary store holding charge as described on the page that you posting, which is 'charged' each time that you change the card details on your account, then it should disappear off the card within a few days or so - though it varies by bank, and with it now being the weekend it might an extra day or two. If they haven't disappeared within a week of them being made then you could contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Also some apps may be free to download but they then allow you to make in-app purchases to unlock extra features within them - you can turn off in-app purchases via Settings > General > Restrictions on your phone.
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