I'm having a lot of issues with firefox and cannot figure out how to get help. It began when I updated to 13. I get all kinds of ad popups, I cannot play one

I'm having a lot of issues with firefox and cannot figure out how to get help. It began when I updated to 13. I get all kinds of ad popups, I cannot play one game on FaceBook called Farm Town at all, and I keep getting an AVG popup about cookies that I cannot get rid of. These issues are causing me to use Chrome very often even though I like Fox better. I've searched and searched how to get help and cannot find anything. How does one get personal technical help?? These issues do not happen in Chrome at all. Thanks.

Do a malware check with some malware scanning programs on the Windows computer. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan. 
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

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I closed the toolbars and cant figure out how to turn them back on, when i have atleas one of them open if i left click on the toolbars i can open or close more of them but if none are open i don''t seem to have that option...

how can I get the toolbars including the address bar open again

In Firefox 3.6 and later on Windows you can hide the "Menu Bar" via "View > Toolbars" or via the right-click context menu on a toolbar.
Press F10 or press and hold the Alt key down to bring up the "Menu Bar" temporarily.
Go to "View > Toolbars" or right-click the "Menu Bar" or press Alt+V T to select which toolbars to show or hide (click on an entry to toggle the state).
See also:
* [[Menu bar is missing]]
* http://kb.mozillazine.org/Toolbar_customization

HT1660 I lost my entire music library when my hard drive crashed 2 wks ago. It's all on my iPod, though. I just cannot figure out how to download my iPod music BACK into my iTunes library. All they seems to address is Library - iPod. I'm not an iT geek..

Hi, I lost my entire music library when my hard drive crashed 2 wks ago. It's all on my iPod, though..but the songlist appears gray. I just cannot figure out how to download my iPod music list BACK into my iTunes library. All they seems to address is Library -> iPod transfers. I'm not an iT geek.. Help meeee!

See Recover your iTunes library from your iPod or iOS device.
tt2

I am having a lot of issues with iPhoto. I recently upgraded my software to Snow Leopard from the original software on my Macbook Pro. I got the Mac in 2007. Everytime I try to open iPhoto is just shuts down! It also wont recongnize my iPhone. HELP!

My iPhoto will not stay running. It opens for a minute and then quits unexpectedly. I get an error message and it says a report will be sent to apple. My computer will not recognize my iPhone either. I cannot figure out how to fix this issue or if there is any way to fix it!

Try trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
What's the plist file?
For new users: Every application on your Mac has an accompanying plist file. It records certain User choices. For instance, in your favourite Word Processor it remembers your choice of Default Font, on your Web Browser is remembers things like your choice of Home Page. It even recalls what windows you had open last if your app allows you to pick up from where you left off last. The iPhoto plist file remembers things like the location of the Library, your choice of background colour, whether you are running a Referenced or Managed Library, what preferences you have for autosplitting events and so on. Trashing the plist file forces the app to generate a new one on the next launch, and this restores things to the Factory Defaults. Hence, if you've changed any of these things you'll need to reset them. If you haven't, then no bother. Trashing the plist file is Mac troubleshooting 101.
If that fails:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

When I forward an e-mail, I get a long string of gobblygook that goes with it and I cannot figure out how to eliminate it without having to delete it every time

When I forward an e-mail, I get a long string of gobblygook that goes with it and I cannot figure out how to eliminate it without having to delete it every time I forward an e-mail. The following is only part of the string that I am talking about. How can I eliminate this from the e-mail?
Here is part of an excerpt from one of the strings:
From: - Mon Aug 19 18:12:47 2013
X-Account-Key: account1
X-UIDL: 065B31352CC6B3C0789DEA7954395B55
X-Mozilla-Status: 0001
X-Mozilla-Status2: 00000000
X-Mozilla-Keys:
Return-Path: <[email protected]>
Received: from hrndva-mxlb.mail.rr.com ([10.128.255.126]) by hrndva-imta07.mail.rr.com with ESMTP id <20130819211326470.DBUO12525@hrndva-X-Roving-StreamId: 0

Sorry, Firefox doesn't do email, it's strictly a web browser.
If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.
If your problem is with Mozilla Thunderbird, see this forum for support.
[https://support.mozillamessaging.com/en-US/home] 
or this one 
[http://forums.mozillazine.org/viewforum.php?f=39]

I like the mail feature with one exception; I cannot figure out how to change the font size of incoming mail permanently. And, when answering an email I have to highlight the first few words and zoom it so I can see what I am writing. what am I missing?

I like the mail feature with one exception; I cannot figure out how to change the font size of incoming mail permanently. And, when answering an email I have to highlight the first few words and zoom it so I can see what I am writing. what am I missing?

You can type the email using what you set in preferences and then highlight the text and use command - minus sign (or command - + for larger) to reduce the size of the text.
You can also type command - T and a window will appear allowing you to select fonts/sizes/color/ background highlight.
The above works in Notes also. I haven't tried to do this in any other Apple application.
For incoming emails, you can use the above to reduce font size, but I don't know of a way to permanently set the incoming font size to a default.

My three year old was playing with her sisters IPOD and somehow figured out how to lock it. No one knows the unlock code can you soehow reset the device

My three year old was playing with her sisters IPOD and somehow figured out how to lock it. Now it is locked and noone knows the unlock code, Is there a way to master reset/wipe the unit?

Gretchen,
What iPod model does she own? If it's a Nano, simply connect it to iTunes and restore it.
If it's an iPod touch, you will need to connect to iTunes in Recovery Mode and restore it using the instructions in this Apple support document.
http://support.apple.com/kb/HT1808
B-rock

HT1657 I rented a movie and now I cannot figure out how to watch it on Apple TV. We did the update yesterday. I used to go under the "Movies" tab and click Play. It has the original options now and when I click "Rent" it says already rented, not downlo

I rented a movie from ITunes yesterday and now I cannot figure out how to watch it on Apple TV. I have done this before, and to watch it later on, I would go back under the "Movies" option, find the movie, and there would be a Play option available. We did the update to Apple TV yesterday. Now when I go back to the movie, I see the original options. Preview, Rent, Buy, etc. When I click on Rent again, it says the movie has already been rented but not downloaded. It instructs me to go under Settings/Downloads/Check Downloads, but there is nothing under Settings about Downloads. I found an option to Check for Rentals, but when I click on that option, it just keeps searching, with no results. Any ideas? This worked before the update, even though it took forever to download a movie....

I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh.

I cannot figure out how to set my apple id to use: itunes (two of accounts), apps store and Itunes store. How do I make one password that will be recognixed by all these devices?

I cannot figure out how to set my apple id to use: itunes (two of accounts), apps store and itunes store. How do I make one password that will be recognized by all these devices? My apple id is constantly not working.

Hi Lrwill,
If the apps that are on your son's iPad were purchased under his Dad's Apple ID, then signing your Apple ID onto the iPad will not help you with updating those apps.
Also, if the iPad was sync'd with his Dad's iTunes library, then hooking it up to your computer/iTunes library, will require you to reset the iPad, and everything that was loaded under the other Library and Apple ID will be wiped out.
Can you provide a little more info about what was set up under which Apple ID and what iTunes library the iPad was sync'd with?
Cheers,
GB

I created a photo album on my iPhone 4s - edited photos etc. but I cannot figure out how to transfer it to my pc (using Windows 8). The only folder in the iphone drive is the one which has the Camera roll photos :( Help please - I really need the photos!

I created a photo album on my iPhone 4s - edited photos etc. but I cannot figure out how to transfer it to my pc (using Windows 8). The only folder in the iphone drive is the one which has the Camera roll photos Help please - I really need the photos!

The camera roll is not part of the sync process at all.
You should be importing these photos to your computer regularly as you would with any digital camera. Youc an organize them on your computer and sync the to the iphone if you wish.
The photos sync from the computer to the iphone is one way.
The iphone mirrors the selected content of the computer to which it is synced.

HT4623 I need to know if anyone knows what is wrong with my iphone? It is "Magnified" and I cannot figure out how to fix it.

Help please! My phone has some kind of issue, besides being old, it has "magnified" I don't know what happened. I cannot figure out how to get it to go back to normal? It just happened when I touched a text message to read it. Does anyone know what I can do to fix this?

Double tap with three fingers

I got a new wireless connection for my mac and cannot figure out how to delete the last connection service I had. Everytime I shut the computer, the network goes back to the other one. I cannot find the file ANYWHERE

got a new wireless connection for my mac and cannot figure out how to delete the last connection service I had. Everytime I shut the computer, the network goes back to the other one. I cannot find the file ANYWHERE

Under Network Preferences, select the WiFi
click on "Advanced..." button
Select the network you want to delete from the list and click on "-"
Click "Ok"
Click "Apply"
Well done ;-)
You may also want to delete the wireless key from Keychain.
Open Keychain, seach for the old wifi network name, slect it and click delete

HT1386 The first time I synced my iphone with my mac, I didn't realize that all of my photos from iphoto would transfer over to the phone. Now, I need to remove some, as they are taking up too much space. I cannot figure out how to remove them from the

The first time I synced my iphone 4 with my mac, I didn't realize that all of my photos from the iphoto library would transfer over to the phone (more than 3,000). Now, I need to remove some, as they are taking up too much space. I cannot figure out how to remove them from the phone. I tried to uncheck boxes and sync again, but I get a message that there is no room on the iphone. I've read as many articles as I can find, but still cannot manage this. Thanks for any help.

Open itunes, connect iphone, select what you want, sync

I have a FCP event and project with all accompanying media saved on a harddrive. I am now attempting to open the files on another computer that also has FCP X. I cannot figure out how to get it to open.

I have a FCP event and project with all accompanying media saved on a harddrive. I am now attempting to open the files on another computer that also has FCP X. I cannot figure out how to get it to open.

The events and projects folders have to be on the top level of the drive for FCP to recognize them.

Is there a compatability issue with Firefox and Andriod operating system 2.2.3? I can't get Firefox to work. I have tried uninstalling it and it won't download. in English

Is there a compatability issue with Firefox and Andriod operating system 2.2.3? I can't get Firefox to work. I have tried uninstalling it and it won't download. in English

Hi Drbobdog, there shouldn't be a compatibility with Android OS 2.2.3. There may be a compatability with the device itself.
Here are the system requirements:
https://wiki.mozilla.org/Mobile/Platforms/Android#System_Requirements
(also seen here as well : http://www.mozilla.org/en-US/mobile/platforms/ )
I hope this helps.

I'm having a lot of issues with firefox and cannot figure out how to get help. It began when I updated to 13. I get all kinds of ad popups, I cannot play one

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