I'm having problems installing OSX update 10.9.2. Twice I have tried to install, and both times I get the message - Update could not be verified. Can anyone advise ?
I'm having problems installing OS X update 10.9.2. Twice I have tried to install, and both times I get the message - Update could not be verified. Can anyone advise ?
Are you updating from the App Store when you get that error message?
If so, thry using the 10.9.2 Combo update -> http://support.apple.com/kb/DL1726.
Good luck,
Clinton
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I have downloaded and installed the new ios7 software on my iphone 4s but im having trouble getting through the activation process i keep getting the message "iphone could not be activated because the activation server cannot be reached"? any suggestions?
The activation servers are probably overloaded with everyone trying to update to iOS 7 today. You might need to wait and try again later.
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When trying to log into face time I get the registering device does not have appropriate credentials after I sign in, I have OSX 10.8.4 on my Mac Pro. I can log into face time without a problem using my IPAD.>
Please take each of the following steps that you haven't already tried, until the issue is reolved. If there's no resolution after Step 3, post your results.
Step 1
Sign out of iMessage in the Accounts tab of the preferences dialog, then sign back in.
Step 2
Log out of your user account and log back in.
Step 3
Boot in safe mode and test, then reboot as usual and test again.
Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. -
How disappointing I can't not restore my phone from any iCloud backups. Each time it advises that there is a problem with my data. Spoke direct with apple support and said there is nothing I can do !
Any help / insightHow disappointing I can't not restore my phone from any iCloud backups. Each time it advises that there is a problem with my data. Spoke direct with apple support and said there is nothing I can do !
Any help / insight -
I recently did a system update and installed Yosemite on my Mac. Now I am unable to open CS5 at all. The error message I get is this: "To open Adobe Photoshop CS5.1, you need to install legacy Java SE 6 runtime." I have tried downloading this and it still gives me the same mess
In the details it is mentioned that it is an outdated version of Java.
Is this a security risk that i need to live with to get CS5 to run with Yosemite?
Also i need to reject messages from Java in the future about updates, or not?
thx for any input -
Im having a problem updating my itunes. Im able to download the setup but it keeps on giving this message: there is a problem with this windows installer package. a program required for this install this to complete could not be run. can anyone help?
Im able to download the setup but it keeps on giving this message: there is a problem with this windows installer package. a program required for this install this to complete could not be run
Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time? -
I am trying to install itunes for my mobile, and I keep getting the message "You do not have administrator rights, please contact the system administrator to preform an update." I have it set as adminstrator as the user. I am running Windows 7 Ultimate. Help please?
Thanks, but I've done that several times & it still says I need administraive privileges. I had itunes installed with no problems until I did the latest update. After that it just disappeared, so I tried reinstalling. Now I can't sync my phone. This is so frustrating!
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I downloaded itunes but when i try to install i get an error saying "There is a problem with the windows install. A programe needed to install could not be open"
can anyone help?Ok, Below is what worked for me somewhat.
Okay ... try downloading and saving a copy of the iTunesSetup.exe to your PC from the Apple website:
http://www.apple.com/itunes/download/
Now download a trial version of WinRAR:
http://www.rarlab.com/download.php
Open the iTunesSetup.exe with WinRAR, and try to run the standalone install of Apple Application Support from the AppleApplicationSupport.msi you find in there.
It works now BUT there are still problems. It is not allowing or recognizing my Cd/DVD player and i CANT burn. Looking still for this fix. -
I keep getting "the network connection could not be established" message when trying to update my iPad, iPad2 and iPhone4 devices using either my iMac or MacBook. The Macs and iOS devices are apparently working correctly otherwise. Problem started about a day ago when I connected one of the iPads to my iMac and iTunes notified my of an update for the device. I tried and got the above message. Tryied other iPad2 and iPhone4 and get the same message. Also, get same message when trying to update using the MacBook. My system SW is 10.7.3 on the iMac and 10.6.8 on MacBook. iTunes is version 10.6. Have gone thru the check list of things to check and have re-started. Would appreciate any ideas. Thanks.
Another user named Springbk posted a fix that worked for me as I was having the same problem today:
I Changed my DNS settings to OpenDNS
On a Mac go to SYSTEM PREFERENCES>NETWORK>ADVACED>DNS
change DNS by adding ( + )
208.67.222.222
then
208.67.220.220
click okay/apply after. then try the update. after the update, just delete the two open DNS server numbers. should revert back to your old one. -
I am using Windows 7 64-bit. After installing Photoshop Elements 13 and trying to run it I always get the message: Photoshop does not work anymore. And it doesn't.
Hi Hardy Tasso,
Are you seeing this problem since first launch of PSE13 after installation or recently?
Please try:
Keep Ctrl + Alt + Shift keys pressed while launching PSE13 Editor and click OK on the dialog that comes next.
Thanks,
Anwesha -
Since downloading iOS 7, I have been having trouble purchasing music from iTunes Store. When ever I try to make a purchase I always get the message "Your account is not valid in the US store" As I am new at this I don't know what I can do to remove this problem.
What country are you in ? If you aren't in the US and the address on your account isn't in the US then try going to the bottom of the Featured tab in the App Store app on your iPad and tap on your account id, tap on 'View Apple ID' on the popup and log into your account, and then select the Country/Region section and select your country.
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what is the problem if the message -We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later is shown
The store isn't unavailable, I can login via my iPhone and iPad but not via iTunes on my Windows PC. I've had this problem all weekend and still getting it today. I'm running the latest version of iTunes, I've uninstalled and reinstalled Safari as someone on another site suggested, no difference. I have all the latest Windows updates.
Lots of people seem to have had this problem in the past but I'm struggling to find a solution which worked for them.
Anyone have any ideas please?
Thanks. -
was updating my iPhone 4S when the internet got disconnected. By the time I get connected again it could not restore due to an unknown error code 1611, pls help
Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
Or it could be an Apple problem and you will have to wait. -
I have completed the OS X Maverick upgrade, restart etc. but when attempting to update 8 other Apps to X Maverick I get this message:
WE COULD NOT COMPLETE THIS UPDATE
Failed to verify the preflight file. It is not signed by Apple.
Help!Similar threads solve this problem by either creating a new administrator identity, which allows one to update applications, or changing the keychain prefs to Best attempt. My issue was solved by adding a new admin user, and then updating the apps from the App store using the new identity. Under my orginal user identity the keychain app would crash when I attempted to open Prefs. After creating a new identity and updating the applications (iPhoto, etc) I found I was able to open the keychain Prefs logged into my orginal identity.
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Iphone would not restore---- Error -50. I have tried to restore, and it restored it to the new point that it created after 5.0 was installed. How can I get it an older restore point from my backups and restore it on another computer? The phone has been wiped out. I can see earlier backups in my C:\Documents and Settings\user\Application Data\Apple Computer\MobileSync\Backup folder. There are four subfolders in this address. I need my contacts, photos, and messages back. I know this is a common error but I can not figure it out. I have ran the other troublshoot items in the error steps for 13 and 14 like apple says. Is there a way to call apple and get a step by step of how to restore from another restore point? Does anybody have a solution????
It tells you to go to Error 13 and 14 if you receive error (-50).
Here is what I have tried...
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting. I have moved it around to different ports.
Put a USB 2.0 hub between the device and the computer. Didn't change anything.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts. Removed all virus protection and firewall.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.Used the Microsoft fix it.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online. Doesn't matter.
Try to restore from another known-good computer and network. I do not know how to do this or how to find the correct/full/complete restore point. There should be more information for this.
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