I'm having problems renting movies as Apple TV doesn't recognise my ID and/or password (even though iTunes and the App Store do - and this site of course). Anyone experiencing similar, or know how to resolve? Thanks
All suggestions welcome. It has worked in the past BTW - not since the recent update.
I had exactly the same problem a few days ago. I had to go into the settings and choose to reset all settings. Worked fine for me after that.
Settings
General
Reset
Reset All Settings
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Trying to solove the problem myself, I updated the iOS to the latest this morning. Instead of finding the icon back, after the update was finished, I found that a number of original apps on ipad were gone. Do I have to reset the ipad back to original factory setting?
Thanks a lot. I did check the Restrictions. I was asked to put in Restrictions Passcode. I could not remember that I've ever set a such a passcode. Is there anywhere that I can retrieve this passcode? Thanks.
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Jim -
Problem renting movies with Apple TV
Having a problem renting movies using Apple TV with Comcast cable and Netgear gigabit wireless router. After selecting a movie to rent and clicking "rent" a message appears: "Accessing iTunes Store", after some delay a second message appears stating an inability to connect to iTunes store, try again later. This issue is intermittent. At any given time a movie can be rented and streamed, but more than 50% of the time, the rental fails.
We're not really sure as yet - there certainly seem to be no comments on subtitling as a feature.
AC -
After the IOS 7.1 update I have issue with Game Center, I'm not been able to load the games. The apps don't seems to be able to connect to game centre. How to resolve the issue?
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
I have some updates due on some Apps I have downloaded but when I try to update I get a message saying that my account is not in the UK store so must switch to Ireland before purchasing. Does anybody know how you change stores? I did not do this deliberately!
Yup! Here:
http://support.apple.com/kb/HT1311 -
how to repair my macbook pro when i had delete the app store file and know it telling that appstore file has been damage or incomplete and i had the version 10.6.8
so is their is any way that i can solve this matter
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As I've already mentioned, I can't connect to iTunes or the App Store, the same message appears every time: "Cannot connect to the iTunes Store". I downloaded a few apps before I connected my iPad Mini to my Computer. I started doing an update that was about 9 or 10 hours long, somewhere around that time, and I unplugged it about halfway through the update and since then I've not been able to get onto iTunes or the App Store. I checked to see if I could continue the update but when I looked on iTunes again, no updates appeared. On my iPod Touch 4th Generation, everything works absolutely fine and it is logged into the same Apple ID. I've tried resetting my Network Settings, logging into someone else's Apple ID, connecting to a different Wifi, changing the DNS settings to 8.8.8.8, rebooting my Computer and iPad and changing the HTTP Proxy to Auto. Is there anything else I could try or am I just overlooking something? I would really appreciate it if someone could help me out here, thanks!
Can you connect to a wifi source on the device? Enable wifi in settings on the device itself. If you don't have wifi at home, there may be a local hotspot you can use for this.
The reason this happens is carriers don't want people downloading huge files that would slow their network as well as eat up your data plan. -
When I try to download anything from iTunes or the App Store on my iPod Touch, my sister's Apple ID pops up instead of mine. How can I get my iPod Touch to display my Apple ID and ask for my password rather than display my sister's Apple ID?
You can try to tell the iPod to use yours:
1. Tap Settings
2. Navigate to "iTunes & App Store"
3. Tap Apple ID:
4. Tap "Sign Out"
5. Sign in to your account. -
I deleted all Apps on iPad as they were associated with an out of date Apple ID (which I have forgotten the password) and I could not update them, but the "App Store" logo still shows that there are 2 to be updated and when I go there I cannot delete. Please assist. Thanks.
Why don't you explain what happens when you try to delete these two apps that are showing that they need updates. You can only delete them if they are actually installEd on the iPad. Are they on the device?
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I having problem with the answer question for the App Store. And I forgot the answer
I having problem with the answer question for the App Store. And I forgot the answer
Pleae call 1800MYAPPLE ask to speak to account security
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I changed my Apple ID today, and now I can't log into the App store because my devices just prompt for my password, and I am not offered the opportunity to enter the new ID. HELP !
Setting>Store>Apple ID. Tap you old ID and sign out. Sign in with the new one.
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I changed the email on my Apple ID and now my password won't work and I can't get anything from iTunes or the App store.
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Hello, how are you? On September 13 I bought an iPad and in October bought a game on the app store problem is that when informed the card number dropped normally, but then went on to ask for a new form of payment because one had given any errors, and so not lowered any other game and not upgraded the already downloaded. I do not know what exactly I have to do, because if informed a new payment method continues with the same problem, checked the card bill and really had given an error, because there was no billed the game. I ask you to verify what happened and explain to me what I need to do, because my single card is Visa's and do not intend to return others to use the services of the App Store.
Thank you for understanding.I think you need the app store support. http://www.apple.com/support/mac/app-store/contact/ Go there and use one of the methods to contact them about your issue and they should be able to help you out.
This forum isn't checked by Apple employees but is for users to help each other out.
Phil -
hello everyone! i have a new macbook pro and i want to download aperture. my app store says it is already installed (on my old macbook pro). how do i install aperture from the app store in this instance please?
Are yoy sure that Apeture is not in the Applications folder of the new system? If it is move it to the trash and the App Store will let you download Aperture from it.
You will need to make sure you use the same Apple ID you used to purchase it in the past.
regards
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