I changed my email on my Apple ID and now I can't purchase anything from iTunes or the app store. How do I fix that?
I changed the email on my Apple ID and now my password won't work and I can't get anything from iTunes or the App store.
Try logging out of your account on the iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if it then works.
Similar Messages
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When I try to download anything from iTunes or the App Store on my iPod Touch, my sister's Apple ID pops up instead of mine. How can I get my iPod Touch to display my Apple ID and ask for my password rather than display my sister's Apple ID?
You can try to tell the iPod to use yours:
1. Tap Settings
2. Navigate to "iTunes & App Store"
3. Tap Apple ID:
4. Tap "Sign Out"
5. Sign in to your account. -
I recently changed my password for my Apple ID and now I can't receive calls on my iPad or Mac. All devices are signed on with the same iCloud account. Anyone have the same issue?
Hello!
On all of these devices, go to: Settings > iCloud and make sure they're updated with the new password. If you're talking about Macs, go to: "System Preferences > iCloud" too. -
I changed my Apple ID on my mac. now when i try to sync my iPad, the user ID still is the emaill address of the OLD apple ID and it asks me for a password. I'd like for the message to have the NEW apple ID email and not the old, so that I can access the credit on my account in the app store and use iCloud on my iPad.
Could someone offer help?Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new Apple ID. -
TS1702 changed credit card and now I can't purchase anything
I changed my debit card to another one and now everytime I try to purchase anything it says to contact support, and all I get is stupid emails that DO NOT HELP ME AT ALL, how do I fix this how do I get someone to talk to
Do you get any error messages when trying to make a purchase?
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I changed my email address for my account and now I can't re download my purchases
I recently lost access to my old email, so I changed it then changed my password (it's still the same account) and now I don't have any purchased music/apps
Hi there bowdy189,
You may find the information in the article below helpful.
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
-Griff W. -
I want to get App that are strictly new Zealand based but every time I go to get them, it says that my Apple ID is resticted to the australian store. someone please help me out with this.
How do I do that exactly?,
Because I think I've tried but might have missed something.
Would you mind explaining? -
So is there any way I can fix it? Thank you.
You can reset your security answers from 'Manage your account'
Apple - My Apple ID -
I had to change my email for my apple acct on my iPhone e 4. When I go add an app or update an app the old apple email comes up. I can't delete an apple store app. So how do I refresh the apple store app?
Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe -
I changed my Apple ID (other email address and password) and now I can not login to my account in the iPhone iCloud. When I open the tab iCloud displayed my old Apple ID (it was in the iCloud) and asks for a password, but neither the old nor the new password does not match. What to do?
If you want to change your iCloud ID or password on your phone go to Settings>iCloud and tap Delete Account, then sign back in with your updated information. Note: this only deletes the account and any synced data from your phone, not from iCloud. Provided you are signing back into the same account and not changing accounts it will be synced back to your device when you sign back in.
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My fiance logged into my iphone with his apple ID and now I can't switch it back to my username. When I go to buy an app his username is in an editable format to beable to change it back to mine. How can I change it back to mine? (when I go to setting,icloud my un/pw are there) Can someone please help? Thanks!
Had you looked in the User Guide, you would have found this: Settings>Store. Tap on AppleID to change.
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I changed the name of my apple id and now I can't use the app store on my phone correctly because it's using my apple id's old name. I signed out and in on itunes and synced my iphone. Still doesn't work. Help please?
Settings>Store...tap the ID shown...sign out...sign back in with the ID you want to use.
Note: Apps are forever tied to the Apple ID used to originally obtain them. They cannot be updated using any other Apple ID other than the one they were originally obtained with. -
I had to change my apple ID and now I can't access certain features on my phone because I dont remember the old ID password, how do I get my phone to recognize the new ID and password
What features do you need to change the ID for?
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I have accidentally deleted my alternate iCloud (email) address. Are there any possibilities to retrieve it back because my iPad is connected to that email address, and now, I can't log out from it on my iPad, because it doesn't exist.
I have alternate icloud email attached to my iPad and I accidentally delete it from appleid.apple.com. And now I can't log out that iCloud account because it doesn't exist and it can't recognize my password.If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
Why I can't purchase anything from UK Appstore? It says my ID connected to Kazakhstani store and I can't use it here in UK, I used to live in KZ. How to change stores? Create a new ID? But I still have my old e-mail address, will it valid as a new ID?
Welcome to the Apple Support Communities
You can only purchase content on the Kazakhstani store because you created your Apple ID on that country. To change the country, see "Change your iTunes Store country" > http://support.apple.com/kb/HT1311?viewlocale=en_US&locale=en_US
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