I'm help a friend with a new 4S iPhone. He's converting from an old 3GS. We've gone throughout the activation, update to iOS 5.0.2 and restored. Now I'm surprised to find that the Facetime app is not on his new 4S iPhone. How do we fix this?

I'm helping a friend with a new 4S iPhone. He's converting from an old 3GS. We've gone throughout the activation, update to iOS 5.0.2 and restored. Now I'm surprised to find that the Facetime app is not on his new 4S iPhone. How do we fix this?

I would suggest you read the user guide. There IS no Facetime App for the iPhone.
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
< Edited By Host >

Similar Messages

I have a sync key, and have a new computer terminal, but when I enter the account details I created, it syncs nothing with my new computer. How do I fix this?

I have a sync key, and have a new computer terminal, but when I enter the account details I created, it syncs nothing with my new computer. How do I fix this? There is nothing showing up when I sync with the sync key from my old terminal.

''NexGenCN [[#question-1038230|said]]''
<blockquote>
I recently had to do a wipe on my laptop. I saved the sync key but there was no mention of a sync account prior to doing the wipe. I saved the key and when I did the wipe it asked me to make an account, which I had not done, but now I am seeing no where to put in a sync key code. did they make them unusable now or something?
</blockquote>
You are probably trying to use old Sync with Firefox newer than version 29,
and they did make old Sync unusable on fresh installations of newer Firefox.
You can uninstall that newer Firefox, then install Firefox 29 from here:
https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/29.0.1/
Apply your sync key code, then update that installation to current Firefox,
then migrate to new Sync:
https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync

HT204266 I was trying to buy an app from the apple store, it asked for confirmation , when I re-entered my credit card details, got the message that your payment method is not valid!!!! How can I fix this problem?

I was trying to buy an app from the apple store, it asked for confirmation , when I re-entered my credit card details, got the message that your payment method is not valid!!!! How can I fix this problem?

Is this a pre-paid card thing? Or different billing address than your iTS account?

The top row of the keyboard of my iPhone 4S, in the password screen, is not responding to my fingers. How do I fix this?

iPhone 4S
IOS 7.1.2
This problem occurred after a whole days use of the iPhone without any hitches. I first discovered the problem by unlocking the phone and then swiping to the password screen to find that the top row was not responding to my fingers at all. Because of this I could not type in my password to unlock my phone. I then tried to restore my phone but could not because it needed the phone to be unlocked. I then tried holding down the home and sleep button at the same time until it turned off and on again, but this did not fix the problem. I also tried switching on the Voice Over mode on and trying to unlock the phone through that but of course it didn't work. I have also left it overnight but I was still unable to unlock the phone the next day. Any suggestions on how to fix this would be greatly appreciated.

*UPDATE*
I have been able to use the Zoom function to zoom in and the keys on the top row no longer are in the non-responsive strip of area.

On my iMac, iMessage is only displaying the text of the person responding to me and not the text I am sending them. I do not have this issue with my iPad or iPhone, how do I fix this? It did work fine last week.

I have read through some of the message boards and still can't seem to find this issue anywhere. Please help.

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

The USB ethernet adapter for the macbook air is not working. Cable unplugged. How can I fix this for the recent patch 10.7.2?

I have recently purchased an ethernet usb adapter for the MBA and after a month it is not working. Says cable unplugged.
Now I have tried it with 2 other connections on other computers that are working and still no response. Many reviews or fixes online mention something with a 10.5.5 patch that seems quite outdated and do not work. Anyone figure out how to fix this or do I have a broken adapter?

I've used Apple's adaptor on a mini MBA without a problem.

HT1386 When I connect my iPod Touch to a new laptop (Macbook Air) the "Info" tab won't appear and therefore I cannot sync it with my new iTunes. How can I sync this iPod with the iTunes on my new laptop?

When I connect my iPod Touch to a new laptop (Macbook Air) the "Info" tab won't appear and therefore I cannot sync it with my new iTunes. How can I sync this iPod with the iTunes on my new laptop?

There is no Info tab in Mavericks
if you use OS X v.10.8.5 or earlier. If you use OS X Mavericks v.10.9 or later, your contacts, calendars, and other info are updated on your computers and iOS devices via iCloud. For more information, see iCloud Help at icloud.com.
iTunes 11 for Mac: Sync contacts, calendars, and other info with iPod, iPhone, or iPad

Good morning friends, I have a problem with my iphone 4s since I get a screen that just light it says "Activation Required" restored it and not corrected, I bought my factory unlocked iphone, how I can fix this, I had installed the version 6.0 as develope

Good morning friends, I have a problem with my iphone 4s since I get a screen that just light it says "Activation Required" restored it and not corrected, I bought my factory unlocked iphone, how I can fix this, I had installed the version 6.0 as developer to

If you have a beta copy of iOS6
1. You are a developer and will know how to transition from beta
to release version and to use the Develpoer forum
2. You have a pirate copy of the beta and no-one on this Apple hosted Forum can help you
try Google

I upgraded to Mountain Lion yesterday, but since doing so I find that my 1Password app will not work. I have checked for 1Password updates but there are none. Is there a compatibility issue

I upgraded to Mountain Lion yesterday, but since doing so I find that my 1Password app will not work. I have checked for 1Password updates but there are none. Is there a compatibility issue

Hmmm...I'm using 1Password Version 3.8.20 (build 31499) with a fresh install (scrape and pave) of Mt. Lion on my iMac and it's working fine.
I use Dropbox to sync 1Password so for my fresh install I simply downloaded 1Password from Agilbits website and installed it.
Have you tried reinstalling 1Password? Depending on how you purchased it, download it from their website or from the Mac App store to reinstall/replace it. (IIRC v3.8.x comes directly from Agilbits and v3.9 from the Mac App store.) You shouldn't have to uninstall it, the new download should overwrite the existing copy.
As with anything else, be sure to run a backup first!
More here:
http://support.agilebits.com/discussions/1password-38-for-mac-from-agilebits-web site/17861-finding-existing-data-file-when-reinstalling-1password
http://support.agilebits.com/discussions/1password-in-mac-app-store/3377-how-to- reinstall
http://support.agilebits.com/discussions/1password-38-for-mac-from-agilebits-web site/13769-reinstall
http://support.agilebits.com/discussions/1password-in-mac-app-store/2394-reinsta lling-1-password
Hope that helps.
D'oh! Mende1 beat me to it!

I installed ShopAtHome toolbar, now Yahoo has hijacked my new tab. How do I fix this to the last visited tabs?

I installed ShopAtHome toolbar, now Yahoo has hijacked my new tab. How do I fix this to the last visited tabs?
Multiple forums have addressed the fact that Yahoo is hijacking new tabs. I installed the ShopAtHome toolbar - which I love - but then I get Yahoo installed (mysteriously and uninvited).
I would like the new tab to reset to its default of: either the panels of previous sites, or the blank page. The prior issues relating to netassistant do not work.
Any help would be appreciated.

Hi,
You can try to right-click and '''Reset''' the key '''browser.newtab.url''' in [http://kb.mozillazine.org/About:config about:config] or '''Modify''' and enter '''about:blank'''.
[http://kb.mozillazine.org/About:config_entries about:config Entries]
The [https://services.addons.mozilla.org/en-US/firefox/discovery/addon/config-descriptions/ Config Descriptions] add-on adds helpful source comments in about:config.
[https://support.mozilla.org/en-US/kb/new-tab-page-show-hide-and-customize-top-sites New tab page]
If the issue returns, you can try to check/change the '''Options''' for ShopAtHome in Firefox '''Tools''' ('''Alt''' + '''T''') > '''Add-ons''' > '''Extensions''', or in the toolbat itself.
[https://support.mozilla.org/en-US/kb/Using%20extensions%20with%20Firefox Using extensions]

Whenever I click on a link in google, it opens the link in a new tab. How do I fix this cuz I don't think this is normal.

I type something in on google, I then find a link and click on it. But then, the link opens in a new tab.
HOW DO I FIX THIS?????

You may have to clear the Google cookies in case there is a problem with the Google PREF cookie.
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
*http://kb.mozillazine.org/Cookies
*https://support.mozilla.org/kb/Deleting+cookies

After upgrading to mountain lion, i find that my mail app does not have a "VIP" Tab. Was wondering if anyone else has this issue and what it is about?

after upgrading to mountain lion, i find that my mail app does not have a "VIP" Tab. Was wondering if anyone else has this issue and what it is about?

First, select sender(s) as VIPs. Then the VIP category will appear.
To select a sender as a VIP, open an email from that sender, then hover over their name and a star icon will appear to the left. Click the star, and that sender will be set as a VIP (and the category will appear in the pane on the left).

Since I downloaded Maverick, I cannot find my External Hard Drive in the "Finder" area. I have to unplug all the time the hard drive to be recognized by my iMac. How can I fix this problem? Thank You.

Since I downloaded Maverick, I cannot find my External Hard Drive in the "Finder" area. I have to unplug all the time the hard drive to be recognized by my iMac. How can I fix this problem? Thank You.

Check Finderr->Preferences->General and ensure that HDs are selected for display. If so and they still don't, Reset the NVRAM/PRAM and Reset the SMC, and see if that does the trick.

I have an issue with Acrobat, after a few uses, the program will not load, the only way to fix it is to completely uninstall the CS suite wipe the drive and reinstall the software, then after a few uses it stops working, how do i fix this?

after a few uses, the program will not load, the only way to fix it is to completely uninstall the CS suite wipe the drive and reinstall the software, then after a few uses it stops working, how do i fix this?

Not sure of an answer to your basic question, but it may be that you can run a repair (on Windows --> Control Panel>Programs & Features and run the repair on Acrobat). If that fixes the issue, at least temporarily, at least you will not be reinstalling everything -- a real pain.
Next, open Acrobat and go to the Help to run the updates and be sure you are current. On some OSs, the updates are critical.

I bought Finalcut X from the App store store when it first came out but software update doesn't see it and let me download the newer versions! How do I fix this?

I bought Finalcut X from the App store store when it first came out but software update doesn't see it and let me download the newer versions! How do I fix this please?
thanks
Russell Moran

Just delete it from the Applications folder, and re-download it.
If it still says installed when you go to Purchased in App Store, click somewhere else, and option-click Purchased. That allows you to redownload already installed software.

I'm help a friend with a new 4S iPhone. He's converting from an old 3GS. We've gone throughout the activation, update to iOS 5.0.2 and restored. Now I'm surprised to find that the Facetime app is not on his new 4S iPhone. How do we fix this?

Similar Messages

Maybe you are looking for