I'm not receiving my e-mails, because i'm told that my LOGIN is invalid.

When I try accessing AT&T Global Internet Services Account Center site, I type my e-mail and password, and I get a message stating that " the user is presently inactive ( DBS0013E).
This began to happen since yesterday, and I cannot get a maintenace phone # to call in Rio de Janeiro, Brazil, and have this problem solved. My e-mail is [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]. Could you help me with this issue ?

Hi..
If you are using Mac Mail, from the Mail menu bar top of your screen click Mail > Take All Accounts Offline then click Take All Accounts Online.
You should not lose any unopened or saved mail.

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