I'm running Windows7 on parallels desktop on my new MacBook Pro 13" retina display and I am getting a blue screen with error "bad pool banner". Any help in resolving this would be greatly appreciated.

Can anyone help to resolve the "bad pool banner" issue please?

Did you try the Parallels site, since it is Parallels you are having troubles with?

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  • My iMac has a Kernel Panic screen come up on start up and I can't get past it no matter what I try. Any help to fix this would be greatly appreciated.

    My mac has a "Kernel Panic" screen come up on start up. No matter what I try I can't get past this to fix it. Any hints out there? Do I have to completely wipe my drive and re-install to fix this? I can't even back up my files before doing this as like I say I can't get past the Kernel Panic message.

    There are some fairly informative articles about kernel panics...
    •OS X: About kernel panics:
    http://support.apple.com/kb/TS3742?viewlocale=en_US&locale=en_US
    Note the toggle triangles to get more info in the above article, some are
    important steps, with alternative methods of accessing or performing a
    suggested activity and may vary with the OS X version in use.
    •Resolving Kernel Panics:
    http://www.thexlab.com/faqs/kernelpanics.html
    •Technical Note: TN2063: Understanding and Debugging Kernel Panics:
    https://developer.apple.com/library/mac/technotes/tn2063/_index.html
    The above TN covers several technical aspects to identify & troubleshoot.
    Some are above the average user needs, but still can be rather helpful.
    Hopefully you can get past the kernel panic screen, there are several
    ways to attempt to do that, however if the issue is hardware, a reinstall
    of the OS X may not cure the underlying cause of the symptom.
    Good luck & happy computing!

  • I've been trying to link my apple id to my macbook. every time i try this it doesn't work and gives me a little yellow triangle with an exclamation mark in. any help on the matter would be great.

    so everytime i try and link my apple id to my macbook (mid 07) it doesnt work and i get the yellow triangle. i recently reset my mac as i forgot my password. in the process i made another user to reset my password. doing this i went through the complete start up of a macbook (from when you buy from new). i dont know if this has anything to do with this problem. but i have now deleted that user.
    any help is much appriciated.

    For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices. 
    That all works.
    It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now.  They are all synced, and all was working just fine.
    I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
    Thanks for listening,
    Melissa

  • My Macbook Pro shows the apple and spinning wheel at start up but won't continue startup. Any Help would be appreciated.

    My Macbook Pro shows the Apple and spinning wheel at startup but will not continue the startup. Does anybody know how to get past this, so the computer continues to startup?

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.   
    There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
         a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
    b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. The easiest way to deal with the problem is to boot from an external drive, or else to use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a boot failure can be resolved by resetting the NVRAM.
    Step 4
    If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
    Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
    If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
    If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
    Step 9
    Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 10
    Repeat Step 9, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
    Step 11
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 12
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • Can you install Windows 8.1 Pro using Parallels on a new MacBook Pro without retina display?

    I am starting a graduate school program and I would like to purchase a MacBook Pro. The options for the non-retina display fit my needs best, but it sounds like the resolution requirements for Windows 8.1 Pro do not match the MacBook Pro without retina. I need Windows to run a statistics program (SAS) and ArcGIS for mapping. Any thoughts or experience installing Windows 8.1 Pro on MBP without retina?

    The native res on my 13-inch non-Retina is 1280x800. You might check with Parallels support or their forums to see if this is a problem.
    If you go with the non-Retina 13-inch, I'd recommend getting 8GB RAM (standard is 4GB) because Win emulators need a fair bit of memory.

  • HT4972 I have a G3 iPhone and it has recently dropped it's wi-fi ability.... any suggestions on how to fix this would be greatly appreciated. thanks

    I have a G3 iPhone and it has recently dropped it's wi-fi ability.... any suggestions on how to fix this would be greatly appreciated. thanks

    G3 - 3G whatever!!! you get the point.....
    and no my dyslexia is not the issue therefore constitutes no need for comment from anyone.....
    this is what happens when one studies a foreign language such as Japanese.
    Re: your suggestion to resolve my issue: I've done all of this already, 3 and more times... to no avail.
    but thanks for trying to help.

  • I believe my ipads hard drive corrupted when i went from my macbook to a pc...I can get to the screen with cord and itunes but cant get past there to desktop of ipad...Any help would be appreciated....

    I believe my ipads hard drive corrupted when i went from my macbook to a pc...I can get to the screen with cord and itunes but cant get past there to desktop of ipad...Any help would be appreciated....

    Try using this article to help with your iPad not showing up in iTunes---
    http://support.apple.com/kb/TS1538     -This deals with the device not being recognized in iTunes for Windows
    The following steps work well with iPod but i would try them for help with your iPad issue:
    Try connecting your iPad to another USB port directly on the computer. Verify that you're connecting it to a high-powered USB 2.0 port on your computer to be sure iPad is getting power. If you're connecting to a Windows laptop computer through USB, connect the laptop to a power outlet before connecting your iPad. Also, see iPod not recognized when connected to Windows laptop over USB to be sure that your USB ports are supplying enough power.
    Avoid connecting to an external USB hub. If a hub must be used, make sure the hub is USB 2.0, and that it has its own power supply. Also, make sure the hub is connected to a high-power USB 2.0 port on your computer.
    If the issue persists, try disconnecting other USB devices from the computer such as printers, cameras, scanners, external hard drives, and USB hubs to determine if there is a conflict in the USB chain.

  • Any help or opinion/advice would be so appreciated...

    - Original iPhone worked flawlessly for 2 years. In June of this year, began to experience locked screen issues, so went to AT&T store hoping to get a replacement phone. Was told I could not, I had no choice but to 'upgrade', which I did not want to do, as it would recommit me to an additional 2 year contract. But having no choice, I agreed.
    - The new phone (3G), gave me issues within the first week. I went back to AT&T (as I was assured when I purchased that I had 30 days to return/replace if needed), only to be told they were so sorry I was misinformed by the sales girl (and that she had done this several times), and they could not help me unless I returned the phone, and purchased again, this time for $50 more, because the sales girl who sold it to me had charged me incorrectly the first time. After an hour of back and forth, and my refusing to pay more, they recommended I go to the Apple store, and try to exchange it there.
    - I decided to call Apple support, and explained the situation. The very nice person I spoke to, directed me to the Apple store, telling me he would take care of it, all I had to do was walk in, give my name, and would be given a new phone. So, I went.
    - The Apple store, proceeded to give me a 'new' phone, but when I noticed that it came in a white box, I asked the question of whether it was a new phone, or a refurbished. I was given, what sounded like a prepared speech, of how it was against the law for them to sell refurbished items without disclosing them as such, and that the phone I was receiving was NOT refurbished, and only in the white box, 'to save costs on the fancy Apple boxes'. Naive me, asked them if they promised. They said, they promised.
    - Within 2 weeks or so, my 'new' (found out by reading these threads it in fact, was not new, the serial number begins with 5), began to act up. Frustrated, I called the Apple support person back. As nice as he was the first time, he patiently tried to help me sort the issues, and instructed me to try restore/reset/etc. In doing so, my phone locked on me. Frustration level elevated now, I decided, enough of this, I am going to just spend the extra money required and buy a brand new phone, as to eliminate this madness and have peace of mind that my additional 2 year commitment would be with a working phone. I left that one plugged in to my Macbook, locked, and headed to the Apple store (45 minutes away, which is why I didn't buy it there in the first place, gas prices are so high).
    - Purchased new phone, installed the 3.1 update, and... here we go again. Having similar problems to all those described in the monster threads.
    I have been working with the nice Apple support guy for a few days, and he has been very helpful, but despite doing all as instructed, my phone is still acting up. I have 1 day left on my 30 day since purchase and am so torn on what to do. Do I ...
    - go back to the Apple store, get a 'new' (refurbished even though they promise they are not) phone, and risk not having peace of mind for the next 2 years?
    Or
    - Buy a new phone AGAIN, this time, never installing any update until it's well documented that it won't affect my phone.
    OR.... ?
    My phone is my main device for all I do. I need it working. Am so extremely frustrated right now. Not only have I had to spend money I simply do not have, my 2 year commitment keeps getting restarted every time I exchange/get new. Not to mention, I am charged the activation fee each time as well. *****.
    Am new to this support forum, so please bear with me if I've done anything out of order by posting here. And, just so all of you who read this know, I linked the nice Apple guy to the monster threads here, and he did read through them (skimming I assume), so, Apple, at least to my knowledge, is aware of what we are going through.
    Thanks so much for letting me off-load. Any help or opinion/advice would be so appreciated.

    Thanks so much for your help Allan. If you don't mind, I'd like to respond/clarify a few things...
    Allan Sampson wrote:
    Apple and AT&T sell the iPhone at the same price. AT&T's subsidized price for the iPhone is the same at an Apple store, an AT&T store, a Best Buy, or Walmart.
    I was charged a different price by AT&T (sales girl error), thus why they would not give me a new phone unless I paid the additional fee). I didn't want to pay, as I didn't see why her error should be my responsibility. I had no idea she had charged me wrong.
    There is not an activation fee when activating an iPhone exchanged under warranty.
    I was charged, all 3 times.
    Per the written warranty, an exchange under warranty will be a new or refurbished iPhone with no way to tell the difference between the two. The serial number beginning with 5 does not mean refurbished. An exchange under warranty is provided in a white unsealed box, which is called a service unit and can be new or refurbished.
    I guess what bothers me is that they lied to me when I asked.
    Having a new iPhone doesn't ensure it will last 2 years with no problems, and having an exchange under warranty which can be new or refurbished doesn't ensure this either and doesn't mean it won't. The iPhone includes a standard one year warranty, which can be extended to 2 years with AppleCare.
    Peace of mind is what I was/am looking for, and my experience with Apple up until this incident, peace of mind is exactly what I felt when buying Apple products. It's hard to swallow being locked into another 2 year commitment, not to mention monthly fee being higher now as well, all with a unreliable phone.
    A refurbished iPhone goes through more inspection and testing than a new iPhone does at the factory with no way to tell the difference between the two.
    I guess it's a matter of principle to me. I don't appreciate being lied to. In regards to the exchange, I would have been more than fine with the refurb, but, they lied to me. This was confirmed to me, when I spoke the nice Apple support guy. He confirmed what I had read on these threads about refurb, and confirmed that the serial number starting with 5 means refurb. He is very nice and very helpful, and agreed that I should not have been mislead like that.
    Thanks again for your help Allan. Really really appreciate it.

  • How can I set up multiple spaces (desktops) on my new MacBook Pro 10.9.5?  I have six set up on my other computer MacBook Pro 10.8.5 but can't find how to do it on this new one.  Would appreciate help on this.  Cheers.

    How can I set up multiple spaces (desktops) on my new MacBook Pro 10.9.5?  I have six set up on my other computer MacBook Pro 10.8.5 but can't find how to do it on this new one.  Would appreciate help on this.  Cheers.

    It's not completely obvious. What you have to do in Spaces is to position your cursor to the upper right of the screen, after which faint + (plus) sign appears in that area. Click that, upon which another Desktop will appear.
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  • My printer is a Samsung ML-2010R.  Still looking for a driver solution to run Mac OS X Lion through a new Macbook Pro.  Previously, I was running Mac Os X version 10.5.8 through this printer  on a 4 yr old Macbook. Any further help is most appreciated:-)

    My printer is a Samsung ML-2010R.  Still looking for a driver solution to run Mac OS X Lion through a new Macbook Pro.  Previously, I was running Mac Os X version 10.5.8 through this printer  on a 4 yr old Macbook. Any further help is most appreciated:-)  Humbly, bowiej

    Apple seems to be naming their operating sytems usability based on the respective turd size of the feline in question. Lions are big, very, very, very big.
    I had a system that served me well for 2 years until I mistaking bought a new machine which runs mega-turd (Lion). Foolish me, now nothing works properly, its a daily struggle to get anything working smoothly using my NEW mac mini. All my other machines work fine, even the windows machines and my Android tablet see all the network components and can talk to each other.
    My Internet service is over 3g which I share to the house using internet sharing via my brand new €800 mac mini running POS Lion, everytime the service is interrupted, Kaboom, the mini resets the DHCP server, but doesn't seem to refresh any of the components so connections drop everywhere.
    Its amateur hour at Apple folks.
    There are several posts alone relating to internet sharing, I have submitted a bug report relating to the non user controllable DHCP server (which may be at fault), but the response / solution from Apple was lacklustre and ultimately didn't work.
    See this, there are some work around's in there;
    https://discussions.apple.com/thread/3771614?start=0&tstart=0

  • I bought Creative Suite for Windows, Instead of Mac. Some help on fixing this would be great!

    I bought Creative Suite for Windows, Instead of Mac. Some help on fixing this would be great!

    Hi Jake Saywell
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  • What are the Windows Experience Index numbers for Windows 7 running on a MacBook Pro 13 Retina Display?

    I am curious to know what speed those running Windows 7 on a MacBook Pro 13" Retina Display are obtaining.  I am interested in purchasing a MacBook Pro 13" Retina (i7) and will be running Windows 7 frequently since some of my business software only runs under Windows.  I have heard that the best PC is a Mac.  Just wanted to confirm the Windows Experience Index values are for those MacBook Pro users are seeing when running Windows 7.  The Windows 7 Experience Index numbers include one for Processor speed, Memory (RAM) speed, Graphics speed, Gaming graphics speed, and Primary Disk speed.

    Hi - I connected my superdrive but it does not seem to be working - now all I get is a black screen with the prompt - no bootable device; insert boot disk and press any key.
    Any thoughts on this? I put an ISO image on my desktop and also created an image on a USB drive - however it has encryption software on it which did not get overwritten so Im not sure if this is why that won't boot.
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  • Can I bring files from a NTFS formatted external hard drive (from Windows XP 32 bit desktop) to my new macbook pro retina?

    Can I bring files from a NTFS formatted external hard drive (from Windows XP 32 bit desktop) to my new macbook pro retina?

    What are these files you are trying to copy over?
    If they are program specific and there is no program on a Mac to read them then you'll have to find either a Mac version of that program or one that does the same thing and can read those files.
    The file extension should not change just because you connect a NTFS formatted drive to a Mac computer. A Word Document is still a .doc/.docx ad the same for all other office type programs. Music files with an extension of .MP3, or whatever, should read the same on both system. Same goes for all other files like images with a .JPG extension.
    Yes I would network them.
    I would not use Migration Assistant. There is nothing on your Windows PC that can be used on the Mac other than your personal data files. No programs or settings can be carried over from Windows to OS X.
    marimbapony1 wrote:
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  • Is it applicable to run windows 8 on macbook pro, 13" retina display, mid 2014?

    I wanna bootcamb windows 8 on a macbook pro 13" retina display mid 2014.
    is it possible, specially that my drive is 128 GB only? does windows properly working?

    Hi ..
    It is, but be aware, Windows 8 requires approximately 16GB's of storage space and you would have to partitition the hard drive.
    Strongly recommend reading the entire Boot Camp user guide before proceeding >  Mac Basics: Using Windows on your Mac via Boot Camp
    You will need to purchase a Windows install disc.
    Alternatively, check out VMware as well as Parallels

  • I got a new 25" LG ultra wide monitor and would love to use it with my macbook pro Late 2011. I can't get the resolution to the recommended 2560x1080. Can anyone help?

    I got a new 25" LG ultra wide monitor and would love to use it with my macbook pro Late 2011. I can't get the resolution to the recommended 2560x1080. Can anyone help?

    I found a similar question on Amazon: http://www.amazon.com/2560x1080-resolution-macbook-resolution-option-/forum/Fx15 6DUSW1J104N/Tx14L2NHT4Y3F8K/1/ref=cm_cd_ql_tlc_al?_encoding=UTF8&asin=B00JM99DIU
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