I'm trying to download the newest upgrade and when I do it says that all my old info will be erased(games, songs, apps)....anyone else have this issue?
I have an ipod touch. I am trying to download the newest upgrade and when I do I get the same message that to do so will mean all my old inof (songs, games, apps) will be erased!? Anyone else experience this problem?
If all the synced media (such as app and music) or in your iTunes library, and if you have a backup. Go to iTunes>Preferences>Devices and check, the restore the iPod from that backup. The restore will also update the iPod.
See the following for making a backup and make one if necessary.
iOS: How to back up
mahuetter wrote:
This same thing is happening to me but i am trying to download the update on the computer i normally sync with. What should I do?
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With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
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i tried to download the new itunes and i keep getting a message that "the feature i am trying to use its on a network resource that is unavailable
Which particular .msi file does the message go on to say can't be found? (Several different .msi files can be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)
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Madmonkey,
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Seems like you tried this all ready and it didn't help.
Next might be to reset all settings.
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I suggest that you first see if updating iOS on your iPad resolves the issue. This article will walk you through the process:
Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
http://support.apple.com/kb/HT1414
If there are still purchases that won't sync to your device after you update its software, I suggest reauthorizing your computer. To do so, follow these steps:
1) Open iTunes.
2) From the Store pull-down menu at the top, choose Deauthorize Computer.
3) Enter your account name and password, then click Deauthorize.
4) Now from the Store pull-down menu at the top, choose Authorize Computer.
5) Enter your account name and password, then click Authorize.
Once your computer has been authorized, try syncing your device again. If the same issue happens, I suggest reviewing the following articles:
Some songs in iTunes won't copy to iPod
http://support.apple.com/kb/TS1420
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
http://support.apple.com/kb/TS1497
Syncing iPad, iPhone, or iPod touch with iTunes
http://support.apple.com/kb/HT1386
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
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