I'm trying to update my itunes and i keep getting the error: the feature you are trying to use is on a network resource that is unavailable. Can someone please help me!!??
I'm trying to update my itunes and I keep getting the error:the feature you are trying to use is on a network resource that is unavailable.
Which particular .msi file (or files) does the message (or messages) go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)
Similar Messages
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Hey im trying to update/ install itunes and i keep getting "the feature you are trying to use is on a network resource that is unavailable" HELP
Which particular .msi file (or files) does the message (or messages) go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)
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Hi I am trying to uninstall a previous version of itunes or download a newer version and I get the following error message "The feature you are trying to use is on a network resource that is unavailable" can anyone help please?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
http://majorgeeks.com/download.php?det=4459
Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I am trying to download the new version of itunes 11.0 but am getting an error message that reads "Feature your trying to use is on a network resource that is unavailable" Does anybody know how to resolve?
Which particular .msi file does the message go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)
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"the feature you are trying to use is on a network resource that is unavailable..." HELP PLEASE!!!!
Hello. I have a DELL Laptop with Windows 7 (64-bit). I've always installed/downloaded the newest up-to-date iTunes. Now all of the sudden, i can't install the new iTunes 10.5 (i've had this problem since the previous version of iTunes-before the 10.5) It would start the downloading process but then all of the sudden (towards the end) i get an error message saying "the feature you are trying to use is on a network resource that is unavailable." i follow the steps the error message provides me but nothing is working! I can't uninstall (to reinstall it) either! I could really use a solution for this pleaseeee!!! It's getting on my nerves!!! i really want to keep my iPhone 4 and my music with iTunes. So can anyone please hellpppp!!!!
Hello. Actually I FINALLY found a SOLUTION that works. It worked for me, I hope it works for you. Go to this website: http://support.microsoft.com/mats/Program_Install_and_Uninstall click RUN NOW and follow the instructions. This "fix it" will uninstall iTunes completely! (without having to remove any other apple-related programs). Make sure when you click on iTunes you choose to UNINSTALL it. Just let the "fix it" do the rest and whatever windows pop up just ignore them. Let the process complete until the "feedback" window from the "fix it" program comes up. Then you should see the desktop shortcuts are removed, if not: try double clicking on it as if you were to open the iTunes program and a message will come up saying "this program has been changed/removed..." then click the option to erase or delete. Then go to apple.com, download iTunes 10.5 (compatible for 64-bit windows) and it should work. IT WORKED FOR ME!! I hope it works for you. Let me know :)
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I am trying to update my iPod touches and keep getting an error message saying iTunes could not back up my iPod because a session could not be started. I have followed all trouble shooting advice found on the apple website, unplugged and replugged the device, restarted my computer, etc. Any suggestions would be much appreciated. Thanks
I have the same issue, except I can't even sync.
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This is the message I keep receiving when I try to update iTunes.
The feature you are trying to use is on a network resource that is unavailable.I am having the same problem and also updated my ipod using another comp. I tried manually deleting itunes and can deletee all of the programs except apple software update then i recieve the same message it has something to do with that program but i can't get it off of my comp. now i am stuck without any of the content for my ipod.
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when i try to update itunes and quicktime, it stops me and says " The feature you are trying to use is on a network resource that is unavailable" please help.
Before trying the update again, use Microsoft's Fix it solution at http://support.microsoft.com/mats/Program_Install_and_Uninstall. Use it to uninstall iTunes and Quicktime. It bypasses this not uncommon problem. When the solution finishes, the selected program will be uninstalled. It can take several minutes and I have seen as much as half an hour.
After iTunes & Quicktime are uninstalled, try the update again. -
Hi, I am trying to get help with an update install of iTunes. When I opened iTunes the other day, it told me there was an update to version 10.6.1. When I tried to install this version I received the following message " The feature you are trying to use is on a network resource that is unavailable. I tried to uninstall iTunes, and it would not uninstall. It gave me the following message " The path C:\documents and settings\network service\local settings\application data\apple\apple software update\iTunes.msi cannot be found. I tried running Windows fixit, but this did not solve the problem. Can anyone tell me how to finish uninstalling the old iTunes file, so I can reinstall the newest version? Any help would be greatly appreciated. Thank you.
Regards, Paul" The feature you are trying to use is on a network resource that is unavailable. I tried to uninstall iTunes, and it would not uninstall. It gave me the following message " The path C:\documents and settings\network service\local settings\application data\apple\apple software update\iTunes.msi cannot be found.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I am having problems updating my itunes to the latest version, on each stage I am getting a message 'The feature you are trying to use in on a network resource that is unavailable.' I try to click OK it fails and I do not know an alternate path to select, please help?
I get message like below on each stage of the update, Quicktime, Safari & iTunes;
It's so annoying as until I update my iTunes account my phone won't sync.Many thanks for the screenshot. (The key to these is knowing which particular .msi file is being mentioned by the message.)
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
(Assuming that the QuickTime and Safari messages were also citing bonjour64.msi, you should also then be good to go with those installs too.) -
I've been trying to update my itunes for AGES now and it just won't seem to do it! Everytime it get's halfway and say the feature you are trying to use is on a network resource that is unavailable. If someone could help me I would really appreciate it.
Which particular .msi file does the message go on to say can't be found, elle? (Several different .msis could be mentioned in the context: iTunes.msi, Bonjour.msi, AppleSoftwareUpdate.msi, etc.)
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Atthempting to update my itunes and a box stating this pops up "the feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package iTunes.64.msi
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I am trying to update my bank information in iTunes and I keep getting an error message stating it doesn't match my bank information. I also have 9 pending charges from iTunes. Please help
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I can't update iTunes. It says the feature you are trying to use is on a network resource that is unavailable.
It says Click Ok to try again or enter an alternate path to a folder containing the installation package itunes64.msi in the box below
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I can not install the newest version of iTunes because of a file that can not be found. This is what I am seeing:(The feature you are trying to use is on a network resource that is unavailable. C:\Documents and Settings\Aubrie\Local Settings\Application Data\Apple\Apple Software Update\)
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
http://majorgeeks.com/download.php?det=4459
Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
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