I'm unsure what to do

Last night my ipad was working fine and i was able to use it. i didn't drop it or get it wet or anything like that but now this morning i'm unable to use it. When i plug it into the mains it shows no indication that it is charging. If i plug it into my laptop it doesn't show up in devices or in itunes. I have tried holding the sleep/on/off button for around 2 mins but it never turns on. I have waited 10 mins while it was charging then tried to turn it on whilst it was plugged in but it still doesn't. Is my Ipad broken?

It sounds like you need to take it back to Apple. If it is still under warranty you may be able to either get a replacement or they may repair it. Seeing you have tried all the things that usually get an ipad working , it seems like the best idea. Good luck at Apple, they have always been very fair to deal with when I have needed them.

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  • Need Help - Unsure What To Do - On Edge Plan and They Have My Device

    I am in need of help or advice and do not know where else to turn other then here.  I am trying to get in touch with upper management in reference to my account. 
    I recently purchased a Note 3 on the edge program only to be disappointed with what was to follow.  On the first day of owning the device I was truly fascinated with all the option that I now had in my hands.  Along with the capabilities of the device itself.  On day two the device deactivated itself, not really sure how this happened and of course either was tech support but after an hour and a half on the phone they ended up telling me to put a different sim card in the phone in order to get it work correctly.  At this point I was kinda of skeptical of the device, considering this was only day two of owning it.  Sad to say, but my intuition was absolutely correct.  A few days later I started having issues with the camera, so i took it in to the store to have them swap it out since it was still under the 14 day period, only to be told that there was nothing wrong with the device.  I tried to explain to the sells rep that the pictures where coming out blurry and showed him a few examples.  Of course the rep fed me full of nonsense in order to keep from swapping the phone out.  A few days later I started having issues with incoming calls, I would have to say "Hello" a minimum of three times before the person on the other line would hear me.  I then called Verizon and told them I wanted to have the phone replaced and explained to them that maybe I just got a lemon, no harm, no foul, just to send me a new phone and call it a day.  Well I was sure in for a loop, the rep explains to me that only the stores can swap out or replace the phones with a new device.  I tried to explain to the rep that the stores here are notorious for misleading customers so they do not have to replace or swap out the devices.  The rep again told me there was nothing I could do unless i wanted a certified pre-owned device.  I told them I would attempt the store again.  After numerous times calling in to tech support and visiting the store, the issues with the device increased.  I was now having camera issues, call issues, phone calling itself in my vehicle all the time, screen going grey, charging issues, and the last people stating that I was echoing. 
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    I am in need of help or advice and do not know where else to turn other then here.  I am trying to get in touch with upper management in reference to my account. 
    I recently purchased a Note 3 on the edge program only to be disappointed with what was to follow.  On the first day of owning the device I was truly fascinated with all the option that I now had in my hands.  Along with the capabilities of the device itself.  On day two the device deactivated itself, not really sure how this happened and of course either was tech support but after an hour and a half on the phone they ended up telling me to put a different sim card in the phone in order to get it work correctly.  At this point I was kinda of skeptical of the device, considering this was only day two of owning it.  Sad to say, but my intuition was absolutely correct.  A few days later I started having issues with the camera, so i took it in to the store to have them swap it out since it was still under the 14 day period, only to be told that there was nothing wrong with the device.  I tried to explain to the sells rep that the pictures where coming out blurry and showed him a few examples.  Of course the rep fed me full of nonsense in order to keep from swapping the phone out.  A few days later I started having issues with incoming calls, I would have to say "Hello" a minimum of three times before the person on the other line would hear me.  I then called Verizon and told them I wanted to have the phone replaced and explained to them that maybe I just got a lemon, no harm, no foul, just to send me a new phone and call it a day.  Well I was sure in for a loop, the rep explains to me that only the stores can swap out or replace the phones with a new device.  I tried to explain to the rep that the stores here are notorious for misleading customers so they do not have to replace or swap out the devices.  The rep again told me there was nothing I could do unless i wanted a certified pre-owned device.  I told them I would attempt the store again.  After numerous times calling in to tech support and visiting the store, the issues with the device increased.  I was now having camera issues, call issues, phone calling itself in my vehicle all the time, screen going grey, charging issues, and the last people stating that I was echoing. 
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    Any advice we truly be appreciated, or if someone has a way to get a hold of upper management that would be a huge help. 
    Thanks
    Jason

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