I need to add a new address and IP but it is greyed out

I have changed my internet provider and unable to change as my old email address keeps comimg up

Where is this happening? More information would be helpful.

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        Jennymbell, never fear help is here!
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    John B
    Follow us on Twitter @VZWSupport

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    Hello,
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  • Can't add a new address card to Address Book

    Hi!
    Well, I searched and searched the site all over and haven't found any info about this, so I hope I'm not repeating. When I open my address book app and try to add a new card the options under file for "New Card" and "New group", etc. are dimmed and not available and I cannot add any new addresses.
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    Quicksilver G4   Mac OS X (10.4.3)  
    Quicksilver G4   Mac OS X (10.4.3)  

    The address book database is stored under the user's home folder in library>application support>AddressBook>AddressBook.data - i would save that some place safe (RW CD) and then delete it or move it to see if Address Book regains it's functionailty. If so that means one of the files might be corrupt. Add them back one by one and see if you can have contacts and functionality.
    Alternatively you can also try, repair permissions, check disk etc from disk utility (utilities folder), and you can also try reinstalling the 10.4.3 update, i would suggest a fresh download of the combo update (yes i know it's big but it has worked wonders for me in the past).
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    Hope that helps, keep us updated
    DKR

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    Hi sharonpalencia, 
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    Regards,
    Nandini

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