I need to do a factory reset for a Go desktop 6835 with Windows XP Does anyone know how??
Does anyone know how to do a factory reset on the pavilion desktop 6835, ruining Windows XP?? I've tried what I did on my HP laptop, but it only restored the settings.
Did the selller tell you what version of OS X was installed when the machine originally purchased. If it had Snow Leopard on it you have an illegal verison of OS X, as the license for Lion and ML upgrades are not trasferable, they're also pretty useless to you because they're tied to the old owner's AppleID. If you are not sure or cannot find out then call AppleCare.
However if the machine originally shipped with Lion on it, the simply restart in the Restore Partion, do and erase and install and you're set. You can start in the Restore Partition by holding down the Command + R keys when you hear the startup tone and then choosing the Restore Partition and open Disk Utility.
Similar Messages
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My iMovie 11 movie has clips that have some extracted audio that I would like to use for the menu music in iDVD 11. Does anyone know how to do this? Copy and paste does not seem to work.
I would use Quicktime Pro.
See: QuickTime Pro: How to Extract or Disable Tracks at http://docs.info.apple.com/article.html?artnum=42596 and QuickTime Player 7 Help - Extracting, Adding, and Moving Tracks at http://docs.info.apple.com/article.html?path=QuickTime%20Player/7/en/c3qt6.html
To get Quicktime 7.6.6 for Snow Leopard see: QuickTime Player 7.6.6 for Mac OS X v10.6.3 at http://support.apple.com/kb/DL923 (Quicktime 7.6.6 is the latest version.)
To upgrade to Quicktime Pro see: QuickTime Player 7 Help - Getting QuickTime Pro at http://docs.info.apple.com/article.html?path=QuickTime%20Player/7/en/c2qt.html -
My daughter has an Ipod touch 3.1.3. I know it's old but she doesn't use it for anything except games and music. Does anyone know how or if I can update this device or is it just too old?
THanks!A first generation iPod touch can't be updated past 3.1.3. If it's a newer model, update it from iTunes on a computer, and if possible, the one it normally syncs with.
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I just got a new computer and need to move my itunes library from my old computer to the new computer. Does anyone know how to do this or where I can get the information? Thanks!
If you Google ipod nano 6th generation manual, you can download the PDF manual. Here's a quote from page 19:
Transfer purchased content to another computer:
1 Open iTunes on the other computer and choose Store > Authorize This Computer.
2 Connect iPod nano to the newly authorized computer.
3 In iTunes, choose File > Transfer Purchases from iPod.
Songs that are not from the iTunes store can be copied to the new computer, and you just have to do File>Add to Library to get them into iTunes. And if you don't plan to continue using your old computer, you should deauthorize it because you only get 5 authorizations for iTunes store purchases, and this will cancel out the authorization on the old computer. -
The red, green and yellow buttons in the upper left corner of the screen disappear whenever I open Safari. I cannot minimize the Safari window which I often need to do if I am coordinating multiple windows between different applications. Does anyone know how to get those buttons back? I guess I could just switch betwen appliations, but I am used to doing it the other way.
You're welcome
You had Safari in full screen mode. -
I am trying to resore my iphone 4 and the phone keeps causing an error 4005. i have updated itunes and am at a loss as how to restore phone. please help
Hello there, Shaz18663.
The following Knowledge Base article provides a solution for the error you have mentioned:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Particularly:
Check USB connections
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Hi guys, I have a problem with imessage. My iphone 4S is factory unlocked and i have been using t-mobile carrier. i tried settings - messages - imessage on but there is this 'waiting for activation' thing. Does anyone know how to solve this?
Thanks!If you are in the UK:
Please upgrade your plan to Web n Walk plus. One of our users on T-Mobile UK had this to report back to us:
T-Mobile UK are in fact port blocking to ensure fair usage on their base Web and Walk Plan. I have upgraded to Web and Walk Plus and as a result the port blocks are lifted and I get a higher data allowance!
We were also recently contacted by T-Mobile UK, who stated the following:
Any smart phone (iphone, android etc) that is bought directly from T-Mobile should be automatically provisioned with Web n Walk plus, if customers have bought a handset sim free then they will need to call customer services and get this added. It is free of charge for most price plans (including new plans) but some older plans will generate a charge of £5pm for this. -
My Wi-fi on/off button in setting has stopped working and I can't even attempt to find anything does anyone know how I can fix it?? I've already reset the phone setting, network and factory settings
can you see the wi-fi address in the about? if it show N/A, your iphone needs to be repaired.
if your ios is 5.1.1 or you can see the wi-fi address,you could try to connect your iphone to the itunes to restore and update. -
I have a late-2011 13-inch MacBook Pro running OS X Yosemite. (Standard configuration).
My problem is that I downloaded a fan control application and it worked perfectly, but it started to get annoying so I deleted it.
Does anyone know how to reset the fan speed back to factory settings (Maybe a command in terminal?)Hello damo1177,
It should help to reset your system's SMC and NVRAM.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
About NVRAM and PRAM
http://support.apple.com/kb/HT1379
Cheers,
Allen -
Does anyone know how to restet an ipod after you forgot your password for it but not using the computer you set it up on?
1: Connect the device to your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
If Needed... See Here > Download Past Purchases
http://support.apple.com/kb/HT2519 -
Does anyone know how to reset your security questions?? I loaded an itunes gift card on new ipod but when trying to make a purchase, itunes is asking us the incorrect security questions?! (for 1st time purchase) I know the questions are not what I chose because I wrote the questions & answers down when setting up the ipod. Any ideas??!!!
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
I purchased an iPod Touch 5 64gb mint condition, it was working great but I reset it and now it's asking me for an Apple Id. Problem is it want the original owners & not mine. I would have no problem contacting the person I bought it off of but I no longer have their information since when it worked I deleted the emails!
Does anyone know how to bypass this problem so that I can have the ipod work for me and my Apple ID?
I would even take it to Apple if they could fix it, would they? and what might that cost me?
Any suggestions would be great!!!!Nope. Only the previous owner can do that. See:
iCloud: Find My iPhone Activation Lock in iOS 7 -
I downloaded the 64 bit version of itunes and plugged in my ipod touch but a sign pops up and says i need the right software for the ipod to connect which is 64 bit. Does anyone know how to fix this problem?
Hi alexanderfrommilton,
First try reinstalling itunes. -
I need to reinstall my Final Cut Express. I have a version of 3.5 and then an upgrade to 4. Somehow I have managed to mislay the serial No for 3.5 so cannot install. Does anyone know how I can resolve this.
If version 4 is an upgrade only, you will have to have the serial number of the 3.5 full version.
If you can't find it try contacting Apple with your proff of purchase, they may be able to help.
Al -
I don't know of there is anyone than can fix this age old Apple problem. Does anyone know how to retrieve apps under an old Apple ID when the email used for that account no longer exists & I can't remember the password? After speaking with Apple Acct. Security, I got the security Q right but my birthday was wrong! They wanted the serial number from my phone that was 3 iPhones ago! Seriously??!!
Any updated way to work around this? No Apple people can correct it.
Thanks,
JoeYou need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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