I Need To Know What You Would Do If You Were In My Shoes
I bought a iMac 24" 2.33ghz and a Apple Retailer replaced the Ram, Motherboard, Optical Drive, and
it was sent home then it went down again after a Apple Rep. came out and worked on it so Apple sent me a NEW iMac 24" 2.4ghz which was great until the Bluetooth stopped working and now the
Optical Drive has gone out Apple is going to come to my home to work on this iMac in the mean
time today my Hard-Drive went out I had the application Smart Utility and it came up and I saw RED and then the iMac crashed then I ran Disk Utility and it wouldn't recognize the main HD of my iMac
it would not repair it in Disk Utility and it wouldn't even show the Repair Permissions or the Repair up
since I paid over 3000.00 for this iMac what should I do
I use my Mac everyday I'm disabled with cancer and using the Mac is the main way I get
through my day. I have Apple Care on this iMac..!
*WHAT WOULD YOU DO PLEASE BE HONEST AND THIS ISN'T A JOKE...!*
Message was edited by: macman60
You need to deal with your vendor or AppleCare Customer Relations. We can't tell you what to do nor what is possible.
It's unfortunate you have had these problems, but we really cannot resolve them for you. We do not represent Apple nor can we tell you what to do other than attempt to resolve the issue either with your vendor or through Customer Relations.
Similar Messages
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I need to know what hardware, if any, I need to do this (airport express?, apple TV?)
I simply want to send music from my itunes to 2 different rooms at the same time. Is it possible? I have iphone3, iphone4 and ipad2 if that helps.
Also, would I use icloud or home sharing? Sorry for the noob question, any help is appreciated.
Thanks!The answer is not if you use iTunes.
The TC is NOT an iTunes server.. it is not a media device at all. It is a backup location for Time Machine.
You need a computer in the network which stores the iTunes library and you can then play it via the ipad.
A mini with a large USB drive plugged in will work fine.. it doesn't need to be new.. a couple of years old mini will work just as well.
As an extention to this, can we use multiple Airport expresses plugged into mutiple sound systems to simultaneously access different music from the same time capsule?
I am not sure.. there will be network limitations to this.
Look up how to use itunes in a network.
http://support.apple.com/kb/ht4620
You would do better perhaps posting the question in iTunes section.. if as I guess you are actually using iTunes. -
I would like to know what you think about water proof cases?
I would like to know what you think about water proof cases?
This is a user to user forum; no fellow user can provide the information you request. I suggest that you take a look here: Have questions about your Creative Cloud or Subscription Membership?
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Need to know what form is attached to a responsibility
Hi,
There is a need to know what responsibility in Oracle has access to a given form. All seeded Oracle Reports that I am aware of (Function Security Function Report, Function Security Menu Report, Function Security Navigator Report) require a responsibility be inputted into a parameter in order to run. This is not a feasible option as we have hundreds of responsibilities and we would need to manually review each output for a specific function or form. Does a report or other SQL exist where I do not have to specify a responsibility?
I have attempted different ways for a custom sql but the difficulty always lies in the exclusions because you need to look in every single menu that has been excluded whether or not a function is attached (need to look at all the submenus). This is difficult because you need to go down the entire menu tree of each excluded menu and I haven't been able to do this.
Below is the closest I have got for an sql however I am getting 207 results which I know is not correct. I'm wondering if the query when looking at the menu exclusions is not looping at all the menus that are excluded for a given responsbility? Any ideas or suggestions would be greatly appreciated.
Thanks,
PJ
SELECT b.responsibility_name FROM fnd_responsibility_vl b
/*Get all menus assigned to a responsbility that has a
specfic function_id based on a form and takes into account function exclusions*/
WHERE EXISTS (SELECT 1 FROM
apps.fnd_menu_entries_vl c WHERE c.function_id IN (SELECT DISTINCT FUNCTION_id FROM
FND_FORM_FUNCTIONS_VL WHERE
form_id = 10397)
AND c.function_id NOT IN (SELECT action_id from
fnd_resp_functions frf where frf.application_id = b.application_id
AND frf.action_id IN (SELECT DISTINCT
FUNCTION_id FROM FND_FORM_FUNCTIONS_VL WHERE form_id = 10397)
and frf.rule_type='F' AND
frf.responsibility_id = b.responsibility_id)
START WITH c.menu_id = b.menu_id CONNECT BY PRIOR c.sub_menu_id = c.menu_id)
/*Do not show any responsibiliy that has a menu in the
excluded list against the responsbility that has the specified form/function*/
AND b.end_date IS NULL
AND NOT EXISTS ( SELECT 1 FROM
apps.fnd_menu_entries_vl c,
fnd_resp_functions frf
WHERE frf.responsibility_id = b.responsibility_id
and frf.application_id = b.application_id
and c.menu_id = frf.action_id
AND frf.rule_type ='M'
AND c.function_id IN (SELECT DISTINCT FUNCTION_id FROM FND_FORM_FUNCTIONS_VL
WHERE form_id = 10397)
START WITH c.menu_id = frf.action_id
CONNECT BY PRIOR c.sub_menu_id = c.menu_id)Hi Hussein,
Thank you for the reply.
For note "How to get information related to forms functions, menus and responsibilities for both 11i and R12 (Doc ID 953934.1)":
The script for "How to retrieve list of responsibilities and associated menus" (SELECT RESPONSIBILITY_NAME, MENU_ID FROM FND_RESPONSIBILITY_VL;) isn't really giving that as it's just the one menu that is associated with that responsibility (and doesn't look at the menu exclusions).
For note, "How To get List Of Functions Which Are Setup For A Responsibility? (Doc ID 549100.1)":
I can already get a list of functions on a particular responsbility and even more so I know what menus use a particular function using the following sql:
SELECT * FROM apps.fnd_menu_entries_vl c WHERE c.function_id IN (SELECT DISTINCT FUNCTION_id FROM FND_FORM_FUNCTIONS_VL WHERE form_id = <form_id>)
This note does not help because you would need to do it by responsibility and I have hundreds of responsbilities I would need to search which is why the seeded reports I reference above do not work (you need to specify a responsibility at a time).
I believe these are two links I need to look at to find what menus are associated and unassociated with a responsbility. In fnd_responsibility_vl, there is the main menu_id that says where this repsonsbility gets all of it's menus. This is where I look first in the first part of my query (b.menu_id is this link to the fnd_responsibility_vl table) :
--Get all menus assigned to a responsbility that has a specfic function_id based on a form and takes into account function exclusions
WHERE EXISTS (
SELECT 1 FROM apps.fnd_menu_entries_vl c WHERE c.function_id IN (SELECT DISTINCT FUNCTION_id FROM
FND_FORM_FUNCTIONS_VL WHERE form_id = 10397)
AND c.function_id NOT IN (SELECT action_id from fnd_resp_functions frf where frf.application_id = b.application_id
AND frf.action_id IN (SELECT DISTINCT FUNCTION_id FROM FND_FORM_FUNCTIONS_VL WHERE form_id = 10397)
and frf.rule_type='F' AND frf.responsibility_id = b.responsibility_id)
START WITH c.menu_id = b.menu_id
CONNECT BY PRIOR c.sub_menu_id = c.menu_id)
The next link is the "unassociated" link which is the menu exclusions. I'm looking at these exclusions similar to the part above however I don't think it's looking at all of the menus defined in the menu exlusions as my list of responsbilities is more then it should be:
--Do not show any responsibiliy that has a menu in the excluded list against the responsbility that has the specified form/function
AND NOT EXISTS (SELECT 1
FROM apps.fnd_menu_entries_vl c,
fnd_resp_functions frf
WHERE frf.responsibility_id = b.responsibility_id
and frf.application_id = b.application_id
and c.menu_id = frf.action_id
AND frf.rule_type = 'M'
AND c.function_id IN (SELECT DISTINCT FUNCTION_id
FROM FND_FORM_FUNCTIONS_VL
WHERE form_id = 10397)
START WITH c.menu_id = frf.action_id
CONNECT BY PRIOR c.sub_menu_id = c.menu_id)
It needs to be able to look at the menu trees of all of the defined menus that are excluded and find any menu that has that function as defined in the first sql of this post (if it is found in the exclusions then do not show it). However I do not think it is looping through all of the menus defined in the exclusions. Any guidance is greatly appreciated.
Thanks,
PJ -
Upgrading from TCS 2.0 to TCS v. 2.5 - Know What You're Getting!!!
I'm not the type to normally write in forums but I just went through 2 days of customer service and technical support hell and thought I would share the experience with the sole motivation being to spare fellow TCS users the aggravation and make you aware of a possible disconnect between sales and technical support - know what you`re getting!!
Yesterday I purchased the upgrade from TCS 2.0 to TCS 2.5 from the Adobe online store as an electronic download. After receiving a confirmation email I logged into my Adobe account and noted that the download page contained 2 serial numbers, one for Photoshop CS5, one for Captivate 5 and then a zip folder for UPDATES only to Framemaker and Robohelp and also 2 language packs for text-to-speech for Captivate 5. Obviously I was missing links to Framemaker, Robohelp and Acrobat.
The goal of my purchase was to procure an additional licence in order to install TCS v 2.5 on 2 additional computers so, I had a sick feeling that I may have misunderstood what was offered in the upgrade; I then had the following conversation with Adobe`s Chat Live Now (excerpted from transcript):
Me: Hi. I just purchased the upgrade from TCS 2.0 to TCS 2.5. My expectation was that this contained all programs within the suite yet on my downloads the only programs that are listed are Photoshop CS5 and Captivate 5. Does this upgrade package not include the ability to install Framemaker, Robohelp and Acrobat. I purchased on the assumption that the upgrade would constitute an additional licence for these products as well. Was I wrong?
Perkins: ...TCS includes all programs, you need to select those programs while installing.
Me: Okay, I'm just downloading it now so I will confirm that it does, in fact, include all of the programs. So just to clarify, my original understanding was correct and the upgrade provides me with 2 additional licences for TCS?
Perkins: Yes. You can install 1 copy of the software on 2 computers with same Operating System.
Okay - fair enough, I then re-visited the Adobe Technical Communication Suite 2.5 web page under Upgrade--Reasons to Upgrade where it states:
``Work with full new versions of Adobe professional tools for technical communicators and help authors, including Adobe® FrameMaker® 9, Adobe RoboHelp® 8, Adobe® Captivate® 5, Adobe Acrobat® 9 Pro Extended, and Adobe Photoshop® CS5 software``.
Now to me, FULL means full versions. I subsequently entered customer service hell and spent an hour and a half on the phone being transferred through 5 different people, none of whom were familiar with the contents of the Technical Communication Suite. It took forever jsut to get them to understand that I weas upgrading from TCS version 2.0 and NOT trying to upgrade from Photoshop CS4 and Captivate 4 directly. Eventually my question as to whether I was entitled to an additional licence for Framemaker, Robohelp and Acrobat Pro Extended was elevated to Tier 2 and I was told I would be contacted by Adobe. Today I received a voicemail and email stating that I should install Framemaker, Robohelp and Acrobat Pro Extended from my original TCS v 2.0 installer. I subsequently did so (successfully) and then installed Captivate 5 without issue.
The next challenge arose with Photshop CS5 - the serial number, according to the installer, was invalid. Back to customer support who referred me to technical support - turns out the download link on my Adobe account download page was for a Chinese language-only version of Photoshop Extended which doesn`t even come with TCS 2.5! So, another 90 minutes on the phone throughout which I keep seeking clarification, does TCS 2.5 grant me an additional licence for Framemaker 9, Robohelp 8 and Acrobat 9 Pro Extended...
Technical Service states they can send me a physical disc with installers for Photoshop CS 5 and Captivate 5 and then CONFIRMED that I am NOT entitled to any additional licences for Framemaker, Robohelp or Acrobat, I am ONLY entitled to the 2 installs under the original TCS version 2 licence. This of course runs completely contrary to the literature on the website and my conversation with Live Chat Now. In disgust, I have submitted a refund request.
Just for kicks I decided to again try to clarify with Live Chat Now what products that I, as a customer, receive a licence for by purchasing the upgrade to TCS v 2.5 and have pasted the transcript of that chat as follows;
Me: Can you please confirm for me whether upgrading from the Adobe Technical Communication Suite version 2.0 to version 2.5 entitles me to 1 additional licence for ALL of the applications that constitute the Technical Communication Suite (i.e. Robohelp, Acrobat, Framemaker, Captivate, Photoshop and Presenter) OR does it merely entitle me to 1 licence to install Photoshop CS5 and Captivate 5 in conjunction with my pre-existing TCS 2.0 installation?
Morph: Give me a minute, I’m reading it.
Me: sure
Morph: When you place the order for upgrade, you will get new products.
Me: I understand that I will get Photoshop CS5 and Captivate 5 BUT do I also get Framemaker, Acrobat and Robohelp?
Morph: Adpbe eLearning Suite 2 includes: Adobe Captivate 5, Flash Professional CS5, Dreamweaver CS5, Photoshop CS5 Extended, Acrobat 9 Pro, Adobe Presenter 7 (Available only on Windows platform), Soundbooth CS5.
Morph: No.
Morph: Only Acrobat is Included.
Me: I am not talking about the e-Learning Suite, I am referring to the Technical Communication Suite
Morph: Oh okay, got you, first tell me, using which product you will be upgrading this from?
Me: TCS 2.0
Morph: Okay.
Morph: Yes, if you do this upgrade you will get Adobe FrameMaker 9, RoboHelp 8, Adobe Captivate 5, Photoshop CS5, Acrobat 9 Pro Extended, and Adobe Presenter 7
Me: so this will entitle me to 1 additional licence for all of these applications, over and above the licence I already own for the TCS version 2?
Morph: Correct, however, you may also be installing the software (Upgrade version) directly without uninstalling the previous version of the software.
Me: So just to clarify, if I purchase the upgrade and decide that I want to install on a completely different machine than the two computers that already have TCS version 2.0 installed (as entitled by my licence) then I will be able to, in effect, install the TCS 2.5 onto two completely different computers (as per the Adobe licence) so that, at the end of the day, I can actually have FOUR computers with TCS installed by virtue of the 2 licences that I should have - one from TCS version 2.0 and 1 licence from TCS version 2.5É
Morph: Purchasing the “upgrade” version product is nothing but a “full” version, but if you do not have the serial key for older version you can’t Install the upgrade, but for full version you do no need previous version serial number.
Morph: Correct.
Morph: You can simply purchase your upgrade and verify that you have the qualifying older product during the installation process.
Morph: If it's installed on your computer, the Adobe installer will either find it or prompt you to help it find the software for verification.
Morph: If it's not installed, you will be prompted to enter the qualifying serial number for the older version.
Me: Is the download file one individual installer or an installer for each application
Morph: It is one Indiviidual Installer.
Morph: When you download it will automatically Install every program in the Suite one-by-one.
Me: Okay, the reason I have been asking is that yesterday I made this purchase yet my download page had links only to Photoshop (a Chinese language only version of Photoshop Extended which does not come with the Suite) and Captivate. There was no link whatsoever for the other applications. I went through customer service and technical support and no one, and I mean no one, could answer the questions I`ve asked you. According to customer support and the serialization team, the upgrade to v. 2.5 DOES NOT include Framemaker, Robohelp and Acrobat. As a consumer I have absolutely no idea what is right and what is wrong. How am I supposed to make an informed purchase...
Morph: did you check on the link and confirmed that it does not Include the upgrade to version 2.5?
Me: Sorry - not clear what you mean, my receipt from the Adobe store was for TCS v 2.5
Morph: Like I said upgrade for the Technical communicate suite Includes Adobe FrameMaker 9, RoboHelp 8, Adobe Captivate 5, Photoshop CS5, Acrobat 9 Pro Extended, and Adobe Presenter 7, and you should be getting all as a single download link, seems like you are not able to make it with the link to Install Individual products altogether, so you need to contact our Customer Service at 800-833-6687. for the
Morph: precise Info.
Me: I went through that route yesterday and today and they told me that the upgrade DOES NOT include the other applications. As well, I noticed that the download file size for the upgrade is 1 half the size of the full version - obviously something is missing
Me: The information you are telling me is the precise opposite of what they told me. How do I, as a consumer, get the proper answer
Morph: upgrade do Includes the product I have mentioned above.
Me: I know you`re trying to assist but I`m flummoxed - my case was escalated to Tier 2 and they told me it doesn`t include the other applications
Morph: up to some extent i can help being a sales team member, ant only customer people generate the links and have access to customer account to check what really went wrong.
Me: Is it possible to have a senior sales rep contact me - this matter of a `simple` upgrade has consumed a ridiculous amount of time. As far as my issue - Adobe tells me nothing was wrong and that the upgrade is only a licence for Photoshop and Captivate
Morph: Okay,Just a minute.
Morph: You can contact our Sales Team on 1-800-585-0774.
So, at the end of the day, sales tells me that upgrading to v 2.5 grants me an additional licence for ALL applications in the suite whereas Adobe`s own technical support has told me this is not true. Again I ask, how does a consumer make an informed choice...
I`ve been buying Adobe software for both Mac and PC since Creative Suite 2 came out and this has absolutely been the most frustrating experience I have ever had. I get great use out of the Techncial Communication Suite and thought it would be nice to have an additional licence but at the end of the day I have decided it certainly was not worth the hassle - particularly when Adobe itself can`t figure out what I am entitled to!!
I am a fan of Adobe`s software but honestly, is business that good that you can treat your customers this way????Hi. I suspect that may indeed be the case. If so, that's fine but nowhere is it clearly articulated what a user gains by purchasing the upgrade (and I am specifically referring to an upgrade from TCS version 2 to v 2.5) and certainly sales (as evidenced by my chat transcripts where I believe I asked quite specific questions) are advising customers that you will, in fact, gain an additional licence to ALL components of the TCS by upgrading.
If it had been clearly articulated on the Adobe TCS 2.5 website that an upgrade from TCS version 2 only entitles users to install Photoshop CS5 and Captivate 5 in conjunction with the existing installation of the other components of TCS 2 - or - better yet, stated clearly that the upgrade from version 2 to 2.5 does not entitle the end-user to an additional licence for Acrobat Pro Extended, Framemaker, Robohelp and Presenter 7 then that would allow me, as a consumer, to make an informed decision whether to make the purchase. Since that is not the case, and Adobe's sales representatives are clearly advising customers otherwise, I felt compelled to post this so others don't waste their time as I did trying to sort it out. At one point I was advised that I should use my existing TCS version 2 installer to install Acrobat etc but received contradictory answers as to whether I was entitled to an additional licence for these products. At no time during my first hour and forty-five minute conversation, my second ninety minute conversation nor my third, and last, twenty minute conversation was anyone able to clearly articulate what you have stated - and - that still leaves the fact that the text on Adobe's website is misleading.
BTW - why I received a download link from Adobe for a Chinese-language-only version of Photoshop CS5 Extended is still a mystery
At the end of the day, I think the TCS (while not perfect) is a very useful tool and I will, in all probability, upgrade to the full version of TCS 3 which will, no doubt, constitute a full licence for all components of the suite. I am not attributing malicious intent to the Adobe employees, but I am saying that they themselves seem confused about what is included in the upgrade and provided contradictory statements. If Adobe employees can't provide a straight, cut-to-the-chase answer about what seems a straightforward question then that certainly creates unnecessary confusion for the customer. -
Having registry issues need to know what the backup disk contains PLEASE! Or any suggestions :) :)
So here's my issue I have really FUBAR'ed my laptop LOL. Basically my registry is gone kinda. I can't access any of the vital win7 programs ie Computer, IE9, Control Panel, any folders (documents, pictures music...) stuff like that. Now here's the kicker I can access my games from the start menu and some desktop shortcuts work. All the minor junk like calculator, notepad, wordpad etc. work. Hell I can even do remote desktop (weird I know). My net connection says that I am not connected however I actually am because I can access all of my files via my Desktop.
So here's what actually caused this. I downloaded and ran Cleanmypc registry cleaner ( I knew better shouldn't have touched this just a (insert choice word/s) to happen). I thought I was actually going to make it run faster after all the good reviews I poured over and didn't find any bad reviews. Before I even ran this I scanned it with Avast, Spybot, and Addaware just to make sure it wasn't full of crap!! Didnt find anything, so I continued. Ran it found several problems according to the product. Followed the instructions to the T. Let the program do a registry backup for me (I know what you are thinking I should have manually done it). My mistake. So I hit the inevitable fix all issues button and low and behold it ruined everything. I was unable to access anything and I mean everything. All my file associations where gone just like that period!!
I was even unable to run mypccleaner again. luckily though I was able to run the program via the run command kinda. The only part of the program that would actually work was the restore registry before the fix by using the backup file that the program made for me. Yea well that was a flipping joke it made it WORSE!
After all that and a few hours pouring over uneventful fixes I finally downloaded all the default registry values from Microsoft that they had for Win7 from another computer and luckily I was able to get them transferred over to my laptop (thank God for networks) But none of these files had any association so I had to manually add a few using CMD from a post that was buried in another forum until I could make a file association to regedit. Then I added the rest. So now my laptop is kinda working. I have access like I stated above but its only the minor stuff I have access to. I can't run any major program or it says no such interface supported.
So long story short I found an article here Repair Install that should work without losing everything (at this time I can't afford to do that have a DJ gig Saturday) but it says I have to have an original Win7 disk to be able to do it. So my question is if I order the backup disk from here will that disk allow me to be able to do this or am I going to have to find other means.
In all honesty if it wont that's fine I will take it and pay the money to get it repaired (don't really want to do that) as I need it in a couple days and the soonest I could have it back is two weeks. Yes I have a backup laptop but that one is down as well bad HDD LOL have to replace. Wishing now that I would have spent the money on that 1TB external HDD that I was looking at
So again my questions are. Is the backup disk that I can order from here going to be able to solve my problem and if not does anyone here have any solutions. I run VDJ Pro but it says that my soundcard isn't installed or my drivers are bad. So I tried to reinstall the drivers but windows can't find the installshield file to be able to do that. Or is there a backdoor to being able to run WMP (it's an option not a very good one but an option if I can get it to work).
Thank you for taking your time in reading this. I know it's long but I just wanted to get all the info out to anyone that might be able to help me resolve this. So any comment is appreciated again THANK YOU!! I am desperate please!
I am running Win7 Home Premium on a Toshiba L555D-S70005I can't lose anything from my laptop. Never backed it up. .. ..pay the money for them to reinstall and back everything up for me.
No need for that, Richard. You can rescue all your important files by the following method. And then restore the hard disk to its original out-of-the-box contents using Toshiba recovery media.
1. Prepare a thumb drive formatted in FAT32. It doesn't need to be large. This stuff only occupies 130 MB on mine.
2. Download UNetbootin to create the thumb drive.
3. Download a Puppy Linux .iso file for the operating system.
4. Run Unetbootin-win-xxx.exe and point it to the Lupu-xxx.iso file to create a bootable drive.
5. When you power on your computer, hold down the F12 key. That should give you the opportunity to choose the boot drive.
6. For some tips, scroll down to the following sections at this web page.
Mounting drives and partitions in Puppy Linux
Copying your files to external hard disk or USB flash drive
-Jerry -
When I want to create apple account for my new iphone5 with different apple id than this in billing and card details page I am stuck and get the message contact itune store support to complete this transaction. Need to know what to do as I can't creat apple id
The first step would probably be to contact iTunes support as you're being told to do.
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I just need to know how you get an iTunes library off the original hard drive of an imac and onto an external hard drive and still have it work as it normally would?
http://support.apple.com/kb/HT1449
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Need to know what to do with new phone and no screen and no support from Telus Store
Purchased a brand new BB Curve 8530, and resigned another three year plan at Telus. Within 20 days, the screen went black and would not light up. I had used the phone in the morning to send a textmail, then set it on the charger. Later in the day, I picked up my phone off the counter, and the screen had gone black. I could not get it back.
I took the phone back to the Telus Store where I had purchased it, and the man who sold it to me, said it is under warranty, and he checked for moisture and any visible damages or scratches, and did not see anything wrong with it. He called to the main store to indicate that he was exchanging my phone straight accross, but the acting manager told him he could not do that. She said he must take the phone and 150.00 from me to send it in for repair and inspection.
I was told that if they decided I had done some damage, then the repair fee would be 500.00. (I am sure they would decide the latter, and I am not prepared to spend another 500.00 on a brand new phone!!!)
I called everyone I could at Telus to complain, but mostly talked to people in India and they said to contact Customer Care. This had been done, and no satisfaction received.
I tried to contact Blackberry, but no call number found, and only an online forum. No satisfaction there either.
I emailed CRTC, and have told everybody I know, about Telus, and we are all planning to get away from this company without care or concerns.
I want to get out of my three year plan with Telus, and I want my money back for this brand new blackberry phone that is sitting on my vanity. ....grrrr!
Most of my friends are moving to Bell, who incidently told me they would have done a straight out exchange for me...after I showed them the undamaged faulty Blackberry phone, and told them of my very bad experience with the Telus Store.
Any suggestions as to find any satisfaction in this scenario? I am currently using an old LG phone that was discarded by my daughter, and it is not a Blackberry, but it works, and the screen always lights up on it.Unfortunately there is nothing that can be done here. But as a fellow Telus customer, this is bizarre behaviour, and unfortunately, you're not the first to come on here to complain about Telus' service recently. I wonder if there have been any major corporate shake ups recently.
As a heads up, when you call the Telus Mobility line, you actually should be getting someone in Canada. They may be in Quebec, or they may be of South Asian decent working in a Canadian call centre, but they are supposed to be in Canada (some call centre activities have been outsourced to the Phillipines for internet and phone troubleshooting though).
I would like you to go back to the original store and ask to speak to the manager and demand to know why you were charged for a warranty repair. There may be a legitimate reason, but I certainly don't know it and it's not normal practice for Telus and BlackBerry devices, unless they've come up with a new corporate policy. Personally, I'd love to know what that reason is. But it should be as simple as confirming the defect and issuing a replacement refurbished device if an easy repair is not possible. You might also want to check the terms and conditions of the sale.
When I purchased my device, I purchased an extended warranty which guarantees that if something goes wrong with it, I get a new refurbished phone with no problem, but I'll admit, I no longer know what the case is for devices without an extended warranty.
As a final bit of info, you can follow up with filing further complaints as indicated here: http://www.crtc.gc.ca/eng/info_sht/t1021.htm This link provides links to the other appropiate agencies to complain to, including Industry Canada's Office of Consumer Affairs and the Commisioner for Complaints for Telecommunications Services. Hopefully they can help further.
If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.
If your issue is resolved, don't forget to click the Solution button on the resolution! -
I tried to update my Itunes to the news version and now it will not open it says it was installed incorrectly I need to know what to do so I don't lose all my music
try with this one
uninstall all the apple application S/w like Quicktime, Bonjour,
apple Device Support, Apple Auto update, Itunes etc from your pc,
Reboot it
Now download a fresh itunes from apple and try installing
Reboot it
If you are having Problem in uninstalling any of the apple application
try 'revo uninstaller' and uninstall all the apple applications
mentioned above -
My daughter's iPod is using voice over and won't scroll. What setting did my child click? It will allow me to use voice control, but i need to know what's wrong first so I can give the correct command.
VoiceOver is an Accessibility feature while Voice Control allows you to control the Music app via voice.
To turn off VoiceOver triple click the Home button and go to Settings>General>Accessibility and turn it off. Use three fingers to scroll if necessary.
iPhone: Configuring accessibility features (including VoiceOver and Zoom)
iOS: Getting started with VoiceOver for accessibility -
hi. im ipad and ipohe user. now i want to buy my first macbook. i need to know what is better for me: macbook pro 13´´ or macbook air 13´´?? or another??
i will not move it frecuently from home because i always have with me the iphone and sometimes the ipad.
im looking apple store online because im trying to buy it refubrished (im from argentina and travel to NYC next month)...
please i hear you...!Light weight basic needs, power miser - MacBook Air (glossy screens)
Semi-light weight basic needs, more storage, DVD drive, hot machine (no 3D gaming) - 13" MacBook Pro (glossy screens)
Bit heavier, pro needs, 3D gaming, cool machine, power hungry, - 15" MacBook Pro (anti-glare screen option, recommended)
Same as above, larger screen for HD video, cool machine, power hungry, 17" MacBook Pro (anti-glare screen option, recommended) -
I need to know what was this B-8GD564814752 2433R Transaction bill to me ba pay pall yestrday?
I need to know what was this B-8GD564814752 2433R Transaction bill to me ba pay pall yestrday?
that is why Iam questioning because I don't know you bill me throught pay pall? you don't put eny description of the objet! any way I did not make any transaction yesterday!!!!!
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Also I need to know what disk image should I use when trying to restore a failed(erased) disk in DU?
You need to plug it into your computer running iTunes and restore it. Have you tried that? If so, what happened?
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I need to know what laptop is better
I have to know what laptop would be better [specs wise] for playing games like call of duty, crysis, grand theft auto, etc...
The HP Pavilion DV6Z Quad Series or
The HP Pavilion DV6T Series
Sorry if this is in the wrong section!
Please reply ASAPColin, welcome to the forum.
I moved your thread to the correct forum and section.
I realize that you are interested in the dv6t or dv6z series. However, I would not recommend either for gaming. The games that you want to play require some serious power to run properly. I ran a search for gaming laptops. Here are the two laptops that were recommended. They cost more initially, but I feel that you would be far more satisfied with the performance and save money in the long run.
As a gamer myself, I am not a fan of using laptops for gaming. They can have a problem with heating. There is not much space in the case for cooling. The two in the link provided would be my choice if I had to choose for myself.
If you have further questions, I would be glad to answer them.
Please let us know if this solves your problem or not.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
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