I no longer have my Adobe Photoshop CS5 Student and Teacher Edition CD, but have my product key and SN. How can I locate a link to download this software?
That's basically the info I need. I have the product information, just not the product to download and install. Help?
Meldavis99 you can download the retail installation files at Download CS5 products. The installation files should accept your Student and Teacher serial number.
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we are unable to start your subscription for adobe photoshop cs5.1 extended subscription edition for mac
For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.
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I have a DVD Acrobat Pro 9. I upgraded laptops and trying to install but the DVD is not readable. How can I get a new DVD or Download Acrobat Pro 1. The product is registered and I have the serial number. PS: Contacting Adobe on this issue is impossible... direct support stinks.
Download AA 9 Pro from http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html. Make a new backup for your archive. You might also take the DVD to your library to see if it is a drive problem. You might also carefully clean the DVD with water and soap (do not use anything that would scratch the surface or you have destroyed it for sure) and see if that solves the problem. This is particularly an issue if you have finger prints or other crud on the DVD. However, it could also be a bad drive as I mentioned. Hopefully the download solves your problem in any case (I would backup the download to CD and/or backup HD).
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I have downloaded photoshop CS5 extended and I don't know how to find where to open it up.
Which operating system are you using? It should open in the usual manner depending on your OS.
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I can't find the download for Adobe Photoshop Elements 13 on my Macbook Air. Where else could it be?
Hi Michelle Whiteman,
Kindly check the below mentiond link to download it, if it isn't there in downloads.
Download Premiere Elements products | 13, 12, 11, 10
Thanks,
Atul Saini -
I can't find any links to actually download CS6 Design and Web. Could someone please help!!!
I have my serial number so just need to download the software.
I've been on the phone to Adobe for over an hour and a half now on hold...not having much luck!Try
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html -
I have the latest version of Itunes on my Mac Air but it is in the old format. How can i get it to show the new format
I don't know what you mean by old and new format.
Select "Show Sidebar" from the View menu. -
below this error message it says: "our servers are currently offline for scheduled maintenance. we appolagise for the delay. please try again later". i have tried it a few times over about 45 minutes. does it actually take a really long time or is there something wrong with my computer. running windows 7 with pretty good internet speed. please help
AcowanSF2 you have the subscription edition of Illustrator as well? If so are you utilizing a firewall or making modifications to your host file which might be preventing the software from checking in to make sure your subscription is still valid?
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Hi,
Can anybody advise how I can make my Adobe Pro work? Now it it gives me a note "Adobe quit unexpectedly" each time I launch it. I have it on iMac. The trial version worked no problem, glitches started after I bought a monthly subscription.
Thank you in advance.If you are on Windows, I would go to Control Panel>Programs & Features and do a repair.
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I have reinstalled itunes to my computer. I have signed in with my user name and password but I am unable to access the music I have already purchased. Could someone help me find my music so it shows in this version of itunes please? Thank you.
Use your backup copy of your computer ot put everything back.
If for some reason you have failed to backup, then:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I am trying to buy a mac protector. My computer is telling me I have 6 viruses. I am shocked b/c I thought Mac didn't get them, but anyway, every credit card I own is being declined. Help me...I am trying to save my computer.
Your Mac does not have any viruses. There are no viruses that affect or infect OS X, not one.
You have fallen for a trick, which is called social engineering. This is malware - a trojan, and a phishing scam to get your credit card number to take your credit card account to the cleaners.
http://www.spywared.com/news/remove-mac-protector-mac-protector-removal-1088.htm l -
Adobe Photoshop CS5 has stopped working (Win 7, 64 bit)
I am trying to run Photoshop CS5 on Windows 7 64bit. Everytime I open the program, I get an error saying "Adobe Photoshop CS5 has stopped working", immediately after the splash screen goes away and the main gui opens. The only option on the error is "Close Program".
I am on a computer with an i7 processor and 12GB of memory. I have two Nvidia GTS 250 video cards, running four monitors.
Over the course of the last day, I have reformatted my computer, and reinstalled Windows twice. I have reinstalled the CS5 Master Suite more times than I can remember. I have also downloaded and installed the latest video card drivers from Nvidia.
I continue to have the same problem every time I try to open any of the programs in the CS5 suite.
The only time I have come close to getting it to work was immediately after installing the new Nvidia drivers, before restarting my computer. I was able to open it one time without it crashing, Once I restarted my computer, Photoshop continued to give me the same error every time I try to open it.
I have no other software installed on my computer. It is a brand new installation of Windows 7.
I have been on the phone with Adobe technical suuport for about an hour and a half, and I have yet to get a single suggestion other than attempting an install with my network cable unplugged. Other than that, they seem to be fond of transfering me back and forth between departments (and asking me to repeat all of my information every time).
As you can probably tell, I am very frustrated at this point and would greatly appreciate any suggestions.
Thanks,
TrevorMy scenario and history:
Windows Vista Ultimate and now Windows 7 Ultimate
NVidia Quadro Fx 4500 driving 4 monitors total SLi on or off - makes no difference. Drivers irrelevant.
2 x Xeon 5160 (so total 4 cores)
24Gb RAM
PS CS 4 or 5
4 monitors - - yep it is the 4 monitor thing.
Fails everytime as you describe.
Observation - If you Remote Desktop Connection onto the computer - and so in effect are using only ONE monitor - PS works fine.
A WORKAROUND for 4 or 5 - I don't consider this a fix because you lose some functionality but it gets you 99% there and is the same workaround for CS4 or 5
Go to<drive>:\Program Files\Adobe\Adobe Photoshop CS5 (64bit)\Plug-ins\Extensions\ (or CS4 - depending on version)
Locate File:
ScriptingSupport.8li
Disable this extension by renaming the file with a tilde in front of the file name. Thus:
~ScriptingSupport.8li
Start Photoshop - it works and is mainly functional.
The only real downside I have discovered is that disabling this scripting extension means you cannot use some of the built in scripts under FILE - SCRIPTS - the biggest PIA for me being the Contact Sheet builder no longer works. But as I now use Lightroom to create contact sheets - this is not a big loss. Other scripting functionality - I am sure is affected - but not to a point I find PS unusable.
ADOBE - if you read this - it has been that extesion now for the last two editions of PS. -
Adobe Photoshop CS5 has stopped working
I have Windows 7 I just installed Adobe photoshop CS5 Extended. It starts fine but when I start to open a picture I get the message
Adobe Photoshop CS5 has stopped working windows will shut it down.
Any ideas of what the problem is.Mylenium, why do you feel there is a need to run the first time as Administrator? Do you know of install failures that would leave files or registry entries with improper permissions? I've not been hearing of this behavior with the new versions; certainly Photoshop has known about Windows' UAC feature for quite a long time.
Rjleys, I suggest that you try (before opening an image) going into Edit - Preferences - Performance and disabling the [ ] Use OpenGL Drawing setting. Close and restart Photoshop after making this change.
If this works around the problem, you should update your video drivers from the web site of the manufacturer of your video card. It may be that the OpenGL operations Photoshop is trying to perform may be causing a fault in your drivers, resulting in an applilcation crash.
What kind of video card do you have?
Here are the links to the driver update pages for the two big video card makers:
ATI : http://www.amd.com/us/Pages/AMDHomePage.aspx
nVidia: http://www.nvidia.com/Download/index.aspx?lang=en-us
-Noel -
hi.
how do i overcome the error"we are unable to start your subscription for Adobe Photoshop CS5.1 Extended Subscription Edition"?????????If this is your first time launching the software while receiving this error message I would recommend contacting our support team. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.
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Adobe photoshop cs5 stroke problems
Dear Adobe Team,
We are using adobe Photoshop CS5 in our HP Workstation machine, but since we changed our OS in windows 7 we are facing stroke problems.
Like whenever we draw a straight stroke than it does not go straight it becomes curve type. Please find the below attached image of stroke.
We are using cintiq Pen display & HP z420 workstation.
So requesting you to kindly provide the solution ASAPWell, works perfectly here... (PSElements 6 “Mac”)...
Select your image or specify an area...
Go to Filter / Render / Lighting Effect.../ and specify your desired options...
If that doesn’t work, delete the preference file...
If that doesn’t work either, you might have to reinstall PS Elements...
Regards
Nolan
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