I note that several people are having problems loading MS Word files into Pages and the answers have not been helpful. I too, have had this problem recently, whereas a few weeks ago the uploads worked as the manual said. Now, a MS Word 2 doc is rejected

Perhaps the problem lies in the version of the Word file. Does anyone know what versions Pages 09 will accept? I have re-installed iWorks09, but that did not solve the problem. My operating system is 10.6.8 and I am current on updates.

The Word 2 doc is ancient. I wouldn't even know where to find one to test.
The obvious thing to test is open the documents you previously opened successfully.
If they still open successfully, then it is highly likely that the version that is the problem.
Peter

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I am unable to download pictures from my Sony Cybershot to my iMac, I have tried using the USB port as well as simply inserting the memory stick into the slot. I have been able to do this in the past as recently as a few weeks ago.... Help please..

Thanks Eric for responding.
I checked and it does not appear in the Applications folder.
I tried yesterday on an ethernet connection with a download speed of 2 Mbps but, unfortunately the connection died(It happened from the ISP end, which is out of my control) in between after which there was no trace of the download that happened for so long(till the internet connection death).
One more serious query which I am unable to understand. If the internet connection, dies in the midst of the download is in progress why is it so that the state does not persist and one has to restart the entire process again. Is there no solution for this?
I tried so many times and its the same case after some amount of download it vanishes. So many unsuccessful attempts. I am ****** off now. Is it not possible to see Mavericks? Why does different machines of Apple behave differently? Somewhere it goes smoothly and somewhere like my mine. Why did not Apple release a non apple store version? Is this not a bad sign of letting the users struggle when something is being offered for free?
The reason I asked as whether we can download the .app of Mavericks is that, there are so many applications that I have downloaded web and have installed. All that works fine. Can't we do the same here? You download a copy of Mavericks installer application and upload it for me in Google drive or like online storage places which can be downloaded and used by me? Help me understand.
Thanks again.

TS1503 iTunes keeps telling me I don't have enough space to sync the songs and it clearly says 3 GB free and yet it won't sync. Has anyone had this issue ever? Before a week ago I could fit 900 songs and now I can't fit 300.

Okay guys iTunes keeps telling me I don't have enough space to sync the songs and I know that is BS because it clearly says 3 GB free and yet it won't sync. Has anyone had this issue ever? Before a week ago I could fit 900 songs and now I can't fit 300. I know that my phone could fit 800-900 songs and there aren't many apps. There has to be a glitch. Can someone help? Please send me a response if you truly know the answer.
Rob
<Email Edited By Host>

know that is BS because it clearly says 3 GB
Didn't know an iPhone is capable of "BS"! Impressive. Do the basic troubleshooting steps described in the User Guide: Restart, Reset, Restore.
Never post your email address or any personal info in a public forum like this. Any answers you get will be found here.

TS1424 I purchased a One Direction song but it did not well downloaded successfully. It just downloaded halfway. And afterthat i cannot sign in to my itunes account. This happened for about a few days ago until now

I purchased a One Direction song but it did not well downloaded successfully. It just downloaded halfway. And afterthat i cannot sign in to my itunes account. This happened for about a few days ago until now

What you are experiencing is 100% related to Malware.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

I am trying to add tracks which I have on my library on my computer to my ipad. I have done this manually but teh status bar never gets beyond "preparing to update". I have used itunes for years but never had this problem before

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When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547

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MY computer beeps when I try to turn it on and it won't turn on. Has anyone else had this problem?

Remove and reinsert the computer's RAM.
(72430)

My screen keeps blowing up to giant size. I cant get to the slide to turn it off. Has anyone had this problem?

My screen keeps blowing up to giant size. I can't get to the slide to turn it off then. Has anyone had this problem?

It would seem you have enabled Zoom. Go to Settings>General>Accessibility>Zoom>OFF. I would also disable Triple-click Home, again in Settings>General>Accessibility>Triple-click Home>OFF to prevent it happening again.
Message was edited by: The Huntress
Message was edited by: The Huntress

Recently updated to 3.8.2 v1.1 and since then my mac crashes a lot, and can't handle simple tasks. Has anyone else had this problem?

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Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
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Call AppleCare: 1-800-275-2273 or if the Apple store is nearby, take it there to have it checked out.
A new Mac comes with 90 days of free tech support.
Best.

Recent after adding maverick I get this error occurred and shoots down the program. Can any help me try to resolve this problem? I done updates and reinstalls and it still happens

I have been using Adobe Premiere Elemnts on my Mac for years have done several project with no problems.
I have had this trouble in the pass but its back. Usually It fixes itself However I didnt have maverick. The message
a serious error has occurred the system will shut down and try to save your project. I have done updates and uninstalled
and restalled but I cant seem to resolve the problem. Can anyone suggest anything to try?

According to Roaring Apps (view in Safari) -> http://roaringapps.com/app/adobe-premiere-elements-9 - there is no data as to whether Premiere Elements 9 will work with Mavericks. Says it works with Mountain Lion but it seems that no one has posted data on use with Mavericks.
You might be better off upgrading Premiere Elements. I've no idea what the 'current' version id as I use Premiere CC.
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Clinton

When using Edit Find, I can only type 3 or 4 letters in the Find bar before the letters start disappearing. If I copy/paste a word into the Find bar all the letters will be there. Has anyone else had this problem?

The Find bar opens OK with Edit/Find. I start typing in a word there but it will only allow 3 letters before they disappear and my next keystroke appears. I can copy/paste a whole word or string of words into the Find bar and all the letters remain.
== This happened ==
Every time Firefox opened
== about a month ago

See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

I have a new iPad 4 from Christmas and suddenly the sound stops. I have to shut down the iPad to restore it. Has anyone else had this problem?

I am interested in knowing if anyone else has had a sound problem with a news ipad4. In the last two days, my IPad sound has just stopped. I can get it back by doing a complete shutdown of the iPad. I will be returning it to the store since I am certain this should not happen. Just wondered if this is a common problem. Thanks!

Is it formatted Mac OS Extended (journaled)? If not do so using Disk Utility.
P.S. If you store live fies on an external disk you need to back it up just like data on your internal disk or if and when that disk crashed then, poof, all your music will be gone.
If you do not already have one, purchase an external drive to dedicate to Time Machine backups. Then in the Time Machine exclusions list, remove the image of the music offload disk. Then both your internal and external live drives will be backed up to the Time Machine disk.

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Best wishes

Welcome to the Apple Community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

Performance problems loading an XML file into oracle database

Hello ODI Guru's,
I am trying to load and XML file into the database after doing simple business validations. But the interface takes hours to complete.
1. The XML files are large in size >200 Mb. We have an XSD file for the schema definition instead of a DTD.
2. We used the external database feature for loading these files in database.
The following configuration was used in the XML Data Server:
jdbc:snps:xml?f=D:\CustomerMasterData1\CustomerMasterInitialLoad1.xml&d=D:\CustomerMasterData1\CustomerMasterInitialLoad1.xsd&re=initialLoad&s=CM&db_props=oracle&ro=true
3. Now we reverse engineer the XML files and created models using ODI Designer
4. Similar thing was done for the target i.e. an Oracle database table as well.
5. Next we created a simple interface with one-to-one mapping from the XSD schema to the Oracle database table and executed the interface. This execution takes more than one hour to complete.
6. We are running ODI client on Windows XP Professional SP2.
7. The Oracle database server(Oracle 10g 10.2.0.3) for the target schema as well as the ODI master and work repositories are on the same machine.
8. I tried changing the following properties but it is not making much visible difference:
use_prepared_statements=Y
use_batch_update=Y
batch_update_size=510
commit_periodically=Y
num_inserts_before_commit=30000
I have another problem that when I set batch_update_size to value greater that 510 I get the following error:
java.sql.SQLException: class org.xml.sax.SAXException
class java.lang.ArrayIndexOutOfBoundsException said -32413
at com.sunopsis.jdbc.driver.xml.v.a(v.java)
The main concern is why should the interface taking so long to execute.
Please send suggestions to resolve the problem.
Thanks in advance,
Best Regards,
Nikunj

Approximately how many rows are you trying to insert?
One of the techniques which I found improved performance for this scenario was to extract from the xml to a flat file, then to use SQL*LOADER or external tables to load the data into Oracle.

When I click 'buy' next to a song, nothing happens and I am unable to make purchases. Has anyone had this problem?

In the Itunes store, for some reason it is not letting me complete a purchase when I try to click "Buy." I am not sure what the problem is, because my software is up to date, and I've always been on the same macbook. I also made sure I was signed into my apple account, and I was. Any suggestions?

Hey there - just a few minutes ago suddently I experienced the same problem.
However, a couple of months ago on December 1, 2012, I purchased/downloaded Prometheus (Movie) no prob.
Anyhow, here's how I resolved the issue: (restarted after each download/update)
Originally running OSX 10.5.8, iTunes 9.2, Safari 4.0.5, Quicktime 7.6.4
Then, in effort to fix, I downloaded/updated from the apple website "iTunes 10.3" - Didn't solve my problem.
So then I downloaded/updated from the apple website "iTunes 10.6.3" - Didn't solve my problem.
So then I downloaded/updated via apple (menu) software update "Security Update 2011-4" - Still nothing.
So then I reinstalled iTunes 10.6.3 - Still didn't solve my problem.
And then finally, when I downloaded/updated via apple (menu) software update "Safari 5.0.6" - Resolved it!!!
So now I'm running OSX 10.5.8, iTunes 10.6.3, Safari 5.0.6, Quicktime 7.6.4
Hope that helps!

I note that several people are having problems loading MS Word files into Pages and the answers have not been helpful. I too, have had this problem recently, whereas a few weeks ago the uploads worked as the manual said. Now, a MS Word 2 doc is rejected

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