I ordered a copy of Mtn. Lion, supposed to arrive by 5Nov. I checked the PO on 7Nov. It hadn't arrived. What do I do?

My question is in the message above. What do I do? Was it stolen? I will check again on Tues. 12Nov. Thank You for your help. I appreciate it. Mark.

I don't believe Mountain Lion is available except as a digital download from the App Store. Lion was briefly available on a USB flash drive purchaseable from Apple. Where did you purchase this from?

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Since downloading Mtn.Lion my epson printer doesn't work correctly & the entire system seems to be slower plus my iMac now disconnects from my wifi every time the mac sleeps. Can anyone help me with these issues?

I am having problems with my Imac (approx 1 yr old) every since I downloaded (from the App.Store) Mountain Lion. I am a working mom with 3 toddlers.....I have very little time to work on the computer which I primarily use for photograhpy needs. I am not computer savvy enough to figure out how to "fix" the new issues/problems and am frustrated. I am hoping someone can help me........
Issues just since downloading Mountain Lion:
1) My Epson R2400 printer is not printing properly. It wouldnt print at all from CS5 the first 2 days. Then just started printing. The prints aren't nearly as good as they used to be. I just installed Photoshop Elements 10 and have been able to print but the prints are just awful. I printed a test page and it was perfect. I've triple checked the settings in the print dialogue box to ensure the correct paper is chosen, etc. I've never let the printer manage the color before but it is the only option that gives a mediocre print at best.
     I've gone to Epson.com.   It says to update driver through Apple for Mtn. Lion. According to my computer I have no updates. Printer is connected via USB. Changed the ports, turned printer on & off. Emailed epson & they said to reset the print queue, which I did. Restarted the IMac Still no luck. (The error message I got when trying to print from CS5 is "filter failed." But, as stated before it just started printing today as I was typing this.
      I print out pics quite a bit and it seems the only time I have ever had problems is when I upgraded the OSX system. Why is that?? When I upgraded to 10.7 is when I first realized my print quality went down.
2) Now every time I "wake" up my computer it has become offline and has to go through the steps to reconnect to my wifi. Never did that before Mtn.Lion. I purchased the Airport Extreme Dec 2011. My computer was always connected before the update. Now I have to scroll down & pick my network & wait for it to connect before proceeding.   I double checked preferences and it is set up to check for updates automatically. What is that about??
3) It just seems that my system overall is slower. I love my mac but I am frustrated because I don't have the free time needed to do all this problem solving. I just need it to work properly when I have a few minutes to work on a picture. I imagine there are other issues, but these are the only 2 areas I've focused on since the upgrade.
I've read different views/feedback on Mtn Lion but haven't come across the printer issue or the wifi connection issue.
Can anyone direct me towards a solution? I really appreciate it!
T

I just figured out the print quality issue for my wife with her new iMac and new printer.
She replaced both at once and she couldn't understand why her Artisan 730 was lower quality then her Epson R280 when they had the same specs.
Turns out the newer printer had the option to connect via wifi which we used during setup.
The driver options are completely different depending on how you connect.
Once I connected via USB the correct options were available and the print quality was better.
Looking at the R2400 it dies not have wifi, but while researching the problem for my wife someone esle was having an issue updating to the latest printer driver.
If you go into the print utility from the Printer and Scanner system preference and under the general tab you should have driver 5.5.
One user had to delete the old printer driver before Software Update loaded the newer printer driver.
https://discussions.apple.com/message/15947486#15947486
On my MacBook Pro (w Snow Leopard) I always had to reconnect my wifi at home when it woke up. I upgraded my router from an old Netgear to a newer N D-Link and stopped having to do that.
I would be surprised you would have that problem with an Airport Extreme, you might check to see if there is a firmware update for it.

I have a Seagate 2TB external hard drive partitioned with one partition of Snow Leopard (my computer is running Lion). Can't seem to reboot using the option key. Any ideas as to what's wrong?

I have a Seagate 2TB external hard drive with 3 partitions, one for Snow Leopard - my computer has Lion. I cannot seem to boot from this hard drive but I could yesterday. Any ideas?

Didnt help. The night I asked this question I was able to reboot from the external hard drive after running Disk repair (which said everything was fine). Tonight I have tried again and cannot boot from the external. So I tried the Safe Mode restart and then chose restart with the option key held down as well as shutting down and trying holding down the option key while turning on the power. I have never been able to reboot just choosing restart and holding down the option key. Whenever the reboot from the external has worked I've had to shut down and hold the option key while turning the power on. Now that is not working. My computer is brand new as is the hard drive. I don't know where to go from here.
I can access the drive just fine while I'm in Lion. I just can't boot up using it. Help!

How can I copy a not installed download of Mtn Lion?

I downloaded a copy of Mtn Lion and wish to be able to use it on a thumb drive or burn it to a DVD. I get an error message when attempting to copy the file from the appliations folder. What is the magic handshake to make this happen?

Where are you trying to copy it TO. You can't just copy it to a Thumb drive and expect it to work to install Mt Lion. You can't burn it to a DVD as it is over the normal 4GB size of DVDs (Apple Macs don't do Dual Layer DVDs, even if Apple says it does. That is from persoanl experience trying to burn a 6GB file to a known good Dual Layer DVD. Same file on a PC burned to the same make disc without problems).
Create a new folder on your internal drive called OS X Mt Lion Install, Select the "Install OS X Mountain Lion.App" file in your Applications folder and press Command+c to Copy it. Then go to the newly created folder, Highlght that new folder and press Command+v to paste that file into that new folder. A small window will open with a progress bar, wait for it to finish before doing anything else on the computer.
You have now made a copy of that downloaded file.
Then use the lastest version of this program to create a Mt Lion Install USB thumb drive.
Serial Serveur » Lion DiskMaker (US)
If for some reason you get an error from that program in Lion when creating the Mt Lion thumb drive then you need to do it After Mt Lion is installed on your internal drive.

Fresh Install of Mtn Lion on new SSD More Difficult Than I Thought

Today I installed my brand new 512GB SSD from Crucial. Had wanted a fresh install of Mtn Lion, but that turned out to be difficult. As a result, I resorted to a restore of my most recent Time Machine backup, which completed just fine.
Changing out the drives was simple and quick. I then inserted my formatted USB Drive, held down the Option key, and re-started my laptop. So far so good, and I was asked which drive I wanted to install Mtn Lion on, but the problem was that my new SSD was not listed as one of the options, so I took out the new drive and re-inserted my old SSD.
When I ordered the new drive, I ordered the one that came with a Data Recovery Kit, which included a CD and a nifty little adapter that attached to your drive, with a short USB cable on the other end. I attached the adapter to the new drive, plugged in the USB end, and then opened Disk Utility. I then realized that the new drive was never formatted, so I thought I had found the problem as to why the new drive never showed as an option when I wanted to install a fresh copy of Mtn Lion. I quickly reformatted the new drive, then re-installed it in my laptop, then re-started and held down the option key. Still, the new drive was not showing as an option to install Mtn Lion.
However, it did show as an option if I chose to install a Time Machine backup, so that is what I did, and the restore process was quick and effortless. In the end, I have a new 512 GB SSD and am happily continuing with my computing. Still, I have to wonder why the new drive was never available to me as a destination option for a fresh install of OSX 10.8.2.
Any ideas if I missed something along the way? Why did the new SSD not show as an option for a fresh install?
 Nick Andriash 
[email protected]
17" MacBook Pro, 2.3GHz Intel Core i7, Memory 16 GB, OS X 10.8.2
AMD Radeon HD 6750M 1024 MB
iPad2 WiFi & 3G, 64GB
iPhone4S 32GB

Drive Preparation for Lion
1. Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select the SSD (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
7. After formatting is done quit DU and return to the main menu. Select Reinstall Lion and click on the Continue button.

IMessages disappear and not all appear on each signed in OS6 or Mtn Lion device

I thought I'd see all my iMessages on all my devices regardless of whether they were on when the messages were sent. What happens seems totally haphazard. Sometimes it seems to be working well and sometimes not. I signed out of my Apple ID and then signed back in to see if that helped, but lo and behold all my iMessages vanished on the Mtn Lion device. Is there any method to the madness?!?!?

I should also point out that when I connect my iPhone, it DOESN'T appear as a connected drive on the desktop. Not sure how this can be so, since the iPhone also has a drive and also functions as an iPod if I want it to. I must have changed some setting to achieve this non-appearance, but don't remember what I must have done.
What's the secret?

I have a MacBook 13-inch, Late 2009, I'd like to get a cable to connect a monitor. However I keep order the wrong part. Can somebody tell me what part I need.

I have a MacBook 13-inch, Late 2009, I'd like to get a cable to connect a monitor. However I keep order the wrong part. Can somebody tell me what part I need.

The Late 2008 model 5,1 Aluminum Unibody and the Late 2009 model 6,1 and Mid 2010 model 7,1 White Unibody have a Mini DisplayPort.
The Early 2006 model 1,1 through Early 2008 model 4,1s plus the Early and Mid 2009 model 5,2s have Mini-DVI ports. Each would take a different adapter to connect with the TV.
To see which model you have go to the Apple in the upper left corner and select About This Mac, then click on More Info (and then System Report if you’re running 10.7 Lion). When System Profiler comes up check the Model Identifier and post it back here.

I have a copy of adobe acrobat x pro but i can't use the edit tool. y?

i have a copy of adobe acrobat x pro but i can't use the edit tool. y?

Hi Esther Wong,
What challenges are you facing while using edit tool?
Regards,
Rahul

Just bought an iMac. Since there is no DVD with the OS in the box, what am I supposed to do if I have a problem? Do I have to pay to pay to get a copy of Mountain Lion? It's not that pricey but still when you pay such a price shouldn't it be included?

I just bought an iMac. Since there is no DVD with the OS in the box, what am I supposed to do if I have a problem?
Do I have to pay to get a copy of Mountain Lion? I know it's not that pricey but still when you pay such a price shouldn't it be included? Considering the fact that people who bought a computer a few months ago without Mountain Lion can download it for free, I think I should have the right to get a free copy too, no?

If you have a problem and need to reinstall, you don't have to pay.
OS X Recovery restores your Mac with a few clicks.
OS X: About OS X Recovery

HT4906 i installed mtn lion twice; but my i photo is missing; supposed to be installed on mtn lion?

my photo stream in icloud is dimmed out. It seems that my i photo app is missing or not available when I search for it. I have installed mtn lion twice, but it is still missing.

iPhoto is not part of the OS, so no, it's not part of Mountain Lion.
Regards
TD

Problem creating Mtn Lion Recovery partition on external drive.

USB external. Newly erased, three partitions: one 2GB for Recovery HD, other two backups of my old SL machine and new ML machine (Mini). Those work and their respective machines fine. Drive seems OK.
    Used Recovery Disk Asst v. 1.0 to create Recovery HD on the small partition while booted into 10.8.2 (the brand new Mini). Factory installed Mtn Lion Recovery HD exists on internal drive and it works— when starting with command-R or command-shift-R, not with Option key.     Install of Recovery HD to external seemed to go fine and doing a "diskutil list" in Terminal showed both the internal and external Recovery HD's, properly named as such.   However, when restarted with Option down the recovery partition showed up named the same as my internal— at that point "Macintosh HD" but later when I changed the internal's name, reinstalled the Recovery HD, and restarted with Option key the recovery partition now was named the same as new internal drive name.   Both times choosing the recovery partition resulted in booting into internal drive.
Was wondering if anyone had a similar problem— and found solution/reason.   Apple Tech Support particularly not helpful/knowledgeable on this subject.

Hi Baltwo
   Really appreciate the help.   Many thanks.     Finally seems to be working.     Not sure exactly what worked but in case you're interested I'll give you a, hopefully, short summary:
Using DU (after copy/paste of the command you wrote above into Terminal) I cloned the working internal drives RDH to the partition for it on the ext.   Failed— still seemed to work as almost an alias pointing at the boot volume on the internal.
So, erased the external again; didn't partition, did a reinstall of ML from DU while booted into RDH of internal. Then started from that new ML partition on external and let Setup Asst migrate everything over from the internal to keep Users/Permissions from being a problem.
    When that finished I tried to restart w option key.   Got a recovery HD that was called exactly that but, again, booted into internal boot drive.   Booted into internals RHD just to make sure it was OK and it was.
   For whatever reason again restarted w option key.   This time I got four choices: the boot volume of internal and external, an ext volume called Recovery HD (the trickster), and another volume called Recovery 10.8.3.   Something new— and, as Bill Murray said in Ground Hog Day, "anything new is good."   So I tried booting into that new RHD 10.8.3. (Note, I'm still running 10.8.2 on boot volumes.)
And that worked— booted into Recovery HD but no way that I could figure to see for sure that it was the Recovery HD on ext vs. on internal.   I think I need to activate the Debug menu on the RHD DU so I can choose the 10.8.3 recovery and see if I have the option of Repairing the disk or it's greyed out. If greyed, then proves I'm booted into it.   Might be a more elegant way to see that but it's the one I know.    Still, I assume I was in the RHD on the external.
Then made a second partition for the old mac's backup and that initially resulted in the boot volume of the internal backup not be mountable but after a restart or two testing the two RHD's, the mini decided to see all the volumes and things are, for the moment, copacetic.
Hope that wasn't too long and boring.    From my experience and reading on the 'net, my general sense is that there are a bunch of variables that all have to be right for this process to work. Probably less is more and just installing ML on a disk by itself will be the most reliable method, if most wasteful of data storage.
Regardless, couldn't have done it without you, baltwo.   I don't use this forum enough to know what the etiquette and protocols are but I marked all of your posts as useful, which they were, and, finally, as solving my issue, which they did.
Thanks again

IPhone 5 doesn't work with Mac OS 10.5.8 - do I need to ugrade to 10.6 and then upgrade to Mountain Lion or can I just upgrade to Mtn Lion right away?

iPhone 5 doesn't work with Mac OS 10.5.8 - do I need to ugrade to 10.6 and then upgrade to Mountain Lion or can I just upgrade to Mtn Lion right away?

At least to 10.6.8. You must do this to upgrade to Mountain Lion.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.

How can I order OS X v10.7 Lion for two computers? One Macbook and one Imac.

How can I order OS X v10.7 Lion for both my MacBookPro and my Imac?

Install 10.6.8 on one computer to access the App Store, purchase, and download Lion. You can install on all the computers you own. Although you can re-download Lion after you purchase it, you may prefer the following:
Make Your Own Lion Installer
1. After downloading Lion you must first save the Install Mac OS X Lion application. After Lion downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the Lion installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing Lion.
2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
Open Disk Utility in your Utilities folder.
After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
Click on the Erase button. The format process can take up to several hours depending upon the drive size.
3. Locate the saved Lion installer in your Downloads folder. CTRL- or RIGHT-click on the installer and select Show Package Contents from the contextual menu. Double-click on the Contents folder to open it. Double-click on the SharedSupport folder. In this folder you will see a disc image named InstallESD.dmg.
4. Plug in your freshly prepared USB flash drive. You are going to clone the InstallESD.dmg disc image to the flash drive as follows:
Open Disk Utility.
Select the USB flash drive from the left side list.
Click on the Restore tab in the DU main window.
Check the box labeled Erase destination.
Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
Drag the InstallESD.dmg disc image file into the Source entry field.
Double-check you got it right, then click on the Restore button.
When the clone is completed you have a fully bootable Lion installer that you can use without having to re-download Lion.

I have Mavericks on iMac I also need Mtn Lion

I installed Mavericks on my late 2012 27" Fusion iMac. Turns out I need Mtn Lion for an important CAD app that will not be upgraded until 2014. Support says I cannot go back, and in fact cannot install any OS earlier than Mavericks now. He said if I partioned my HD I still could not install Mtn Lion. Would it be possible to install 10.5 onto a Thunderbolt SSD external drive? Woulld that result in a satisfactory way to run my CAD program? Finally where could I get a full install? Apple does not offer it.

I'm guessing you meant that you were thinking of installing 10.8.5 on the SSD, not 10.5? I would think that you should be able to go back to 10.8 via Internet Recovery:
http://support.apple.com/kb/HT4718
by repartitioning the drive to a single partition, thereby removing the existing Recovery Partition, and reinstalling. That in the past would get you the version of OS that came with your Mac. I haven't tried it, though, so I can't say with certainty that it's not now like iOS where you get the most recent version that runs on your system regardless of what it shipped with. If that's the case, you may need to purchase a retail copy of Mountain Lion, which can do here:
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion
then build a bootable installer flash drive from the downloading installer - the donationware DiskMaker X is the easiest way - then boot your iMac from that installer and either install on your iMac's hard drive or on your external, whichever you prefer.
Regards.

Macbook Pro late 2012 model with intel processor and 4G of RAM. I upgraded to Yosemite and now my system is so slow.   I do not have a backup to revert to because of insufficient space. Do I need to upgrade RAM or do I have to reinstall Mtn Lion?

I have a Macbook Pro late 2012 model with intel processor and 4G of RAM. I upgraded to Yosemite and now my system is so slow.   I do not have a backup to revert to because of insufficient space. I have ordered a 1T external drive to do a backup now. What can I do to improve my system performance?   Do I need to upgrade RAM or do I have to reinstall Mtn Lion?

I have a Macbook Pro late 2012 model with intel processor and 4G of RAM. I upgraded to Yosemite and now my system is so slow.   I do not have a backup to revert to because of insufficient space. I have ordered a 1T external drive to do a backup now. What can I do to improve my system performance?   Do I need to upgrade RAM or do I have to reinstall Mtn Lion?

I ordered a copy of Mtn. Lion, supposed to arrive by 5Nov. I checked the PO on 7Nov. It hadn't arrived. What do I do?

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