I ordered my iPhone 6 plus 128GB space gray on 9/26/14 and the status still hasn't changed from in process

I ordered my iPhone 6 plus 128GB space grey on 9/26/14 and my status hasn't changed from in process yet.

    Awesome, DeckNobets! Waiting is never easy! As
h00t mentioned, you'll be able to see a change from Processing once the phone officially ships, then you'll see the tracking number. Since you've received a confirmation email that your order was submitted, any additional information throughout the fulfillment process will be sent to that same email address. Congrats on your new iPhone Plus!
TanishaS1_VZW
Follow us on  Twitter@VZWSupport

Similar Messages

  • TS2734 my iphone4 was lost , i used find my iphone app , it doesnt work. i had 3g plan , and the phone still ringing

    my iphone4 was lost , i used find my iphone app , it doesnt work. i had 3g plan , and the phone still ringing

    yeah i tried that icloud and recieved a mssg yesterday from my email that says "
    There was a problem putting angel’s iPhone into Lost Mode.
    Your iPhone was not put into Lost Mode because of an unexpected error. Try enabling Lost Mode again.
    and i also tried reporting it but it wasnt on "my product". so i need to type the serial number and i dont know what it is.

  • Despite one more screw-up in my shipping date...iPhone 6+ 128GB Space Gray is actually arriving 9/19 by 3pm

    I've had a lot of issues getting a reliable status out of Verizon.  See the previous posts here and here.  Needless to say, I'm fed up.  Finally, after being told that my phone would definitely arrive on 9/19, my card was actually charged on 9/17.  That seemed promising.  The order status updated to the typical "Processing, check back tomorrow" message.  The order actually appeared when I logged into my Verizon account for the first time.  So I waited all day and when I woke up on 9/18...the status did actually change.  The status changed to "Ship by 10/7".  I about lost it.
    I got Verizon on the phone, the first time via the Internet Orders phone number.  The guy basically told me that they didn't have a tracking number and that their system had a lot of issues and due to the overwhelming demand they had to delay some of the orders.  I tried to get more info and see if there was any chance I would get my order 9/19, and was told "No, that's just the way it is".  So I tried calling 611, talked to another CSR.  They told me pretty much the same thing and that I would be stuck waiting.  I was livid.  But at that point, I was done.  Done calling, done posting, I just resigned myself to the fact I would be waiting weeks to get my order and that I would be switching my carrier at some point due to the total lack of knowledgeable customer service.
    I checked the status again on a whim, around 6pm EST.  It actually changed again...this time the "Ship by 10/7" date went away, and it changed to "Shipped", with a UPS tracking number.  The tracking number was actually a link that pointed to FedEx (seriously, they can't get anything right).  I looked up the number on UPS's site and found out it was shipping from Memphis, TN via UPS Next Day Air Saver, and it listed my correct delivery city (I was hesitant to believe it, because I've been given a FedEx number before by a CSR that was bogus and shipping to another state).  The package says it will be delivered 9/19 by 3pm, and has moved from Memphis, TN to Louisville, KY.
    I'm hopeful I'll actually get my phone tomorrow, and not a gift-wrapped pile of...something...in a Verizon box.  I wouldn't put it past Verizon to find a way to screw this up still, but this is the most promising things have looked thus far.  To all those checking the order status every day for the next couple weeks...the best advice I have is just don't believe it.  At all.  I've had dates showing 9/19, 10/14, 10/7.  I had CSR's guarantee delivery on a date, and others telling me I'd be waiting weeks and there was nothing they could do.  I've had a response via Twitter saying I would definitely receive my order on 9/19 and a DM on this forum telling me the Twitter user was wrong.  I had the date change after the card was charged.  I've had a fake order number sent to me from an actual Verizon number via a text just to get me off the phone.  I've been given a FedEx tracking number for someone else's order to get me off the phone.  I've had the absolute worst customer service experience I've ever had in my life.  Before this, I thought Verizon was the best carrier out there, and this destroyed all confidence that anyone working there in customer service has a clue about what's going on behind the scenes.
    So yes...Verizon..."I understand how exciting this can be."  Just not in a way that reflects positively on you.

    I've got more conflicting responses to add to the list:
    Via Twitter from @vzwsupport:"Great news Matt. Your pre-order is ordered correctly & is scheduled to ship 9/19 via FedEx. No other info is until it ships. ^VC"
    Via direct message on these forums from @saraho_vzw:"Thank you very much for getting back to me. I know it's exciting to be waiting for this phone and I'm sure you want to know exactly when to expect it. I must apologize because the email date that you received in that confirmation is incorrect and this was due to some system issues we were having at the time these orders were placed. I am seeing the correct delivery date for your order is 10/7, and I'm so sorry for the confusion and delay. -Sarah"
    Upon replying to @saraho_vzw and asking why the response from @vzwsupport conflicted with her response:"If I received both of those dates I'd be confused too! 10/7 is the correct date. I'm fortunate enough to work right alongside ^VC and she was not aware of the issues going on with our system at the time the order was placed. I've made her aware of this so others are not misinformed.  -Sarah"
    So if the last message is correct, I'm not going to have my phone until 10/7, and Verizon's entire checkout process and confirmation emails completely misrepresented the actual date I will receive my phone.  I've asked them to re-mediate the issue but I'm not confident they will meet their original agreed upon delivery dates whatsoever.  This is absolutely horrible customer service.  Advertising a deliver by date of 9/19 prevented me from going elsewhere to get my order fulfilled.  And no...it's not 'exciting to be waiting for this phone'.  It's frustrating.  We had an agreement when I placed the order and Verizon is failing to meet the agreed upon terms without any explanation other than 'issues' in their system, and claiming they have no control to escalate the order and correct the ship date.  I'm done.

  • My iphone 3gs is factory reset now for three hours and the charger still!

    I do not know what to do for it to work. Have tästat try to stop but you can not have tried to take out the sim card but it does not work either! For help with this now!

    Sounds like a trip to the Genius Bar is in your future.

  • If I ordered the iPhone 5s in space gray, is there any way I could change the color to silver??

    If I ordered the iPhone 5s in space gray, is there any way I could change the color to silver??

    Call Apple and ask.  If they have not shipped yet due to backlog, perhaps.  If they did ship already, return without opening and wait for silver model to be shipped back to you.

  • My iphone 4 is runing on ios 7.1.2 and the network appers not to be working....any help

    my iphone 4 is runing on ios 7.1.2 and the network appers not to be working....any help

    Did you already try the tips mentioned in this article?
    iOS: Wi-Fi settings grayed out or dim

  • Upgraded to ios6 this morning on iphone 4. Now my email will not work and the settings are correct

    upgraded to ios6 this morning on iphone 4. Now my email will not work and the settings are correct

    Try a couple of basic troubleshooting steps that can apply to any iPad issue.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Quit the mail app and restart. In order to quit or close apps - Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    None of these things may work, but without more specific information, they are a good place to start.

  • I cant connect with my imessage and facetime in my iphone; i already upload de i os 7.02 but the message still have it; it said that they have problem with the network; i reset the network and doesnt work

    I cant connect with my imessage and facetime in my iphone; i already upload de i os 7.02 but the message still have it; it said that they have problem with the network; i reset the network and doesnt work

    Hello, Toro Silva. 
    Thank you for visiting Apple Support Communities.
    The steps in the section labeled Unable to activate FaceTime or iMessage with phone number and Apple ID after waiting 24 hours (iPhone only) of the article below, should help resolve the issue.  Make sure to create a current backup prior to processing these steps.
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    Cheers,
    Jason H

  • Get Total DB size , Total DB free space , Total Data & Log File Sizes and Total Data & Log File free Sizes from a list of server

    how to get SQL server Total DB size , Total DB free space , Total Data  & Log File Sizes and Total Data  & Log File free Sizes from a list of server 

    Hi Shivanq,
    To get a list of databases, their sizes and the space available in each on the local SQL instance.
    dir SQLSERVER:\SQL\localhost\default\databases | Select Name, Size, SpaceAvailable | ft -auto
    This article is also helpful for you to get DB and Log File size information:
    Checking Database Space With PowerShell
    I hope this helps.

  • My iphone 5c crashed after updating to IOS 8.02 and now i don't have anything from the last 3 months. What do I do?

    My iphone 5c crashed after updating to IOS 8.02 and now i don't have anything from the last 3 months. What do I do?

    Don't worry about that. iPhone stuck in recovery mode always happens when you update the iOS on your iPhone. There are two ways to solve it.
    First is is to put your iPhone in DFU mode.
    Step 1. Turn off iPhone
    Step 2. Hold down the Power and Home button.
    Step 3. When you see the Apple logo, release the power button but continue holding the Home button down.
    Step 4. Open iTunes and wait for it to tell you that it’s in restore mode.
    If DFU mode can't solve the problem, I'm afraid the only solution is to try some 3rd party software, like iPhone data recovery or something like that. You may simply try the tutorial here: How to Fix iPhone that is Stuck in Recovery Mode.

  • HT1414 I have restored my IPHONE and the problem still continues. No photo is save in camera roll since the new IOS6!

    I have restored my IPHONE and the problem still continues. No photo is save in camera roll since the new IOS6!

    The built in camera app. But all the apps do not allow me to save any photos as well.

  • Why itunes failed to install apps on iphone after update to ios 6.0.1? And how to restore my purshased apps from itunes?

    Why itunes failed to install apps on iphone after update to ios 6.0.1? And how to restore my purshased apps from itunes?

    See:
    Frequently asked questions about viewing and syncing video with iTunes and iPod
    Why can't I transfer videos to my iPod?
    iTunes: May be unable to transfer videos to iPhone, iPad, or iPod

  • How long does it take for the IOS 7.1 to finish updating? My phone has been plugged in to my computer for more than one hour and the status bar only shows about less than 1/4 completed. I have an iphone 5s btw.

    My phone has been plugged in to my computer for more than one hour and the status bar only shows about less than 1/4 completed. I have an iphone 5s btw.

    Depends on how strong your wifi connection is.
    you can try a reset hold down the home/sleep button together until you see the apple logo and then release.

  • HT4993 Well I got a iphone 5 black 16gb and well the iphone it won't connect to a Bluetooth device and the iphone 5 it won't last long the battery

    Well I got a iphone 5 black 16gb and well the iphone it won't connect to a Bluetooth device and the iphone 5 it won't last long the battery

    What bluetooth device?
    It supports stereo speakers/headsets, handsfree telephone devices/headsets, some keyboards, some peer-to-peer apps, and internet tethering if provided by the carrier.

  • When syncing iPhone with iTunes I get an iTunes stopped working and the network connection timed out message. I reinstalled iTunes and checked settings still no go.

    When syncing iPhone with iTunes I get an iTunes stopped working and the network connection timed out message. I reinstalled iTunes and checked settings still no go.

    Disable or turn off your firewall, anti-virus, and all security software and try the download again.
    Stedman

Maybe you are looking for