I paid for and downloaded episode 5 of breaking bad, with 13.58 seconds left, it froze and no matter what I do it will not start again. Any suggestions?
I paid for and downloaded episode 5 of breaking bad, with 13.58 seconds left, it froze and no matter what I do it will not start again. Any suggestions?
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
Similar Messages
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my iPhone 4 has just shut down. Rang the phone then vibrated for 2 minutes bank screen, will not turn on, also tried charging and will not charge. Any suggestions? I did download a ringtone app and went on to iTunes to sync!.
Try charging the iPhone via a wall socket for at least 30 minutes then try a reset by pressing and holding the sleep/wake button and the home button for 20 seconds (maybe longer) until the Apple logo appears, ignore the red slider. Then turn back on. You won't lose any data doing the reset.
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Hi
I have been given a MacBook Pro and have downloaded all the recent updates.
Safari will not open.
Any suggestions on how to fix this problem would be appreciated
Regards
lb6301OK, the only thing that I can suggest at this point is to take the machine to your local Apple Store and have them download and install the latest version of Safari. It's likely something that they'll do for free if you get a nice Genius...
I don't know what I was thinking about - finely figured out that you MUST have an iOS or other device!
Sorry we couldn't solve the problem... hopefully, you've a nearby Apple Store? Or an AASP?
Clinton -
I am trying to open iPhoto 9.3.2 on my iMac with OSX 10.7.4 and even after downloading the iPhoto upgrader it still will not open. Any suggestions.
Resetting Printing System helps OS X recognize new printers.
http://support.apple.com/kb/HT1341
When you add the printer, make sure you use IP > Jetdirect and the correct printer IP address. -
Just downloaded and installed new LR CC. No apparent problems with the D/I on my iMac, OS 10.10.3. however LR CC will not start. I get a momentary flash of the opening screen and then the program shuts down. From the posts it looks like this if a very common problem. Any help would be appreciated. Thanks.
Have you tried logging out of your CC desktop app, then logging back in again? Quit/Restart won't work, but logging out and back in should. See here: https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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i have a new computer and downloaded the latest version of itunes.I now need to authorise my computer but cannot find the bar that contains " store windows help" any suggestions please?
Press Alt or Ctrl+B.
tt2 -
I just installed OS X Yosemite on my MacBook. I now cannot get the computer to start up. If I hold down the power button to try and power it back up, it will not start. Any ideas on how to fix this?
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Download and install the OS X Yosemite 10.10.3 Combo Update.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
I just bought a nano and am trying to sync to itune on my mac. It tells me I need the latest version of itune. When I try to download this it tells me I need a new OS. I have updated both and my nano still will not sync. Any suggestions?
Numbers documents from iOS need Numbers 3.2 on a Mac to open. And Numbers 3.2 requires Mavericks. If you are using Mavericks you can get Numbers 3.2 from the Mac App Store. It will be free IF you have Numbers 2 (iWork '09) installed. Otherwise you must buy it.
Your other option is to send the Numbers file as an Excel file via e-mail to yourself to open with an earlier version of Numbers. -
I have a MacBook Pro and it starts up but the screen will not come on - any suggestions?
I have a MacBook Pro and it starts up but the screen will not come on - any suggestions?
The simplest operation your Mac can do is start up with the Option key held down. The code is all in ROM. It uses a One size fits all resolution to light up the display and draw an icon for each potentially bootable Volume.
The most effective thing your Mac can do when confused is to start up using the Shift key. It does one pass of Disk Utility "Repair Disk" then boots up with minimal extensions loaded and ask you to login. But if your Mac is really sick, it may never get there. -
ipod touch for Christmas, but cannot get started: after installing itunes, when connecting to my laptop I get no instruactions, just the error message "This iPod cannot be used because the Aplle Mobile Device service is not started". Any suggestions???
Jennifer...
Follow the instructions here > iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
i'm trying to use idvd '09 version 7.1.2 on a powerbook running lion 10.7.2, the system does not locate any themes and therefore will not boot up, any suggestions?
Hi
May be help here
iDVD Themes
iDVD 1 to 7.0.4
Root level = Macintosh HD / Library / Application Support / iDVD / Themes
or
Macintosh HD / USERS / Your name or login identity / Library / Application Support / iDVD / Installed Themes
iDVD 7.1 (from F Shippey )
The iDVD 7 themes are part of the iDVD 7 application package.
iDVD - ctrl-click Show content of package
Resources / Plug-ins/ - and here they are
See if You can restore them manually.
Yours Bengt W -
I have Maverick installed and my mail, Safari, Mac App Store, and iMessages apps all say that they quit unexpectedly and will not open. Any suggestions?
Process:
Mail [605]
Path:
/Applications/Mail.app/Contents/MacOS/Mail
Identifier:
com.apple.mail
Version:
7.2 (1874)
Build Info:
Mail-1874000000000000~1
Code Type:
X86-64 (Native)
Parent Process: launchd [164]
Responsible:
Mail [605]
User ID:
501
Date/Time:
2014-05-01 22:11:44.754 -0500
OS Version:
Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 5D0F67F3-4D58-F054-66B6-24017FD68ADC
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:I will check. Can the security update be installed if you can no longer open the Mac App Store app?
I was listening to the MacCast podcast and the host had a similar issue and did something similar to the link below. I am concerned that I may mess something up by doing this.
http://macs.about.com/od/usingyourmac/qt/Fix-Spod-How-To-Fix-A-Spinning-Pinwheel -Of-Death.htm -
I broke my ipod 5 generation ipod and had some pretty important notes on there and it will not start again. I also have an ipod 4th generation and I was wondering if you could use icloud or something to restore my notes on to this ipod. Any ideas?
If you had been syncing notes on your iPod with iCloud before this happened, go to icloud.com and confirm that your notes are still there. If they are, you could either email them to yourself one at a time from icloud.com or you could sign into your icloud account on your other iPad in Settings>iCloud and turn Notes to On to sync them to your other iPod.
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iTunes Store for Windows. Everytime I try an access the iTunes Store it takes really long to connect and then it says iTunes store cannot be access. I think I am up to date with iTunes Verison, I Have 11.0.2.26 but no matter what I try it does not connect. HELP Please???
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
I'm in Camera Raw and for no reason my adjustment brush will not work. Any suggestions
I'm in Camera Raw and for no reason my adjustment brush will not work. Any suggestions
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
A screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!
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