I pod with click wheel no longer connecting to PC and locked

I have had an ipod with a click wheel for sometime and it has been working fine. REcently everytime I try to switch it on I get a folder displayed in the ipod window showing an exclamation mark telling me to go to apple.com/support. When I try to connected my ipod to itunes it doesn't show on the programme and it locks the whole system. I have downloaded the latest version of itunes but this has not made any difference. Can someone please help as I don't know what else to try and the apple.com/support has not got any information to help me. The battery is fully charged.

I'm not here to help you, on the contrary, I'm having the same (or at least, a similer) problem.
My iPod (4TH Gen) used to work fine. One day iTunes tells me something like: iTunes has detected a iPod in recovery mode... having backed up my music before, I now pressed the recover button. It then told me to connect the iPod to the wall outlet charger. I did so. But after connecting it to my PC again, it started all over, telling me to recover... I repeated the process, and again it didn't work.
Somehow after a good few times it gave in, and started working. But only two days passed, and there you go once again. I'm caught in the trap of this never ending cycle, and I see no way out.
Go figure.
Private   Windows XP Pro   1.7 GHz Intel Pentium 4

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