I purchased a song that is a corrupted file and won't download - how do i get that song or get a refund as i already have been charged
i purchased a song thats a corrupted file and won't download - how do i get this song or get a refund as i have already benn charged ?
http://support.apple.com/kb/HT1933
Regards.
Similar Messages
-
Is there a software that will detect corrupt files and notify me?
A back up does no good if a file becomes corrupted, then the back up starts saving over the good file with a corrupt one! How can I know if a file has become corrupted with out opening it? I have thousands of files. Is there some sort of scanner I can run daily to make sure my files will open when I need them. Thoughts? Thanks so much!
Well, what does "corrupt" mean?
Exactly. In other words, "file corruption" is a very broad, generic, and catch-all term. Sure, there are utilities which can continually or periodically scan disks and automatically alert the user (and sometimes even correct) the kinds of "corruption" that pertain to the disk data tree which records and organizes the writing of files to your disks.
But that's an entirely different thing from the kind of "file corruption" that is specific to a particular software and its native file formats. A FileMaker database, for example, can become "corrupt" due to things ranging from bad practice to momentary network outage. The on-disk "file" itself may be perfectly fine, but its content just doesn't entirely "make sense" anymore to the application. That's why many applications (FileMaker included) provide their own built-in file recovery tools.
You can open a native AI file (or most any application-specific file) on your computer with a text editor, make some text edits in it, and then save it. Doing so can wreck the file in terms its usability in AI; but all the while it will likely be a perfectly valid file in terms of "a file on disk."
So assuming you're talking about the kind of "file corruption" which AI users frequently complain about when a file suddently can't be opened, or throws up some alert, I doubt you will find a background utility specifically designed to test the AI-native integrity of AI-native files.
JET -
My computer is saying that iTunes is corrupted or not installed probably. How do i fix that??
help
Let's try a repair install of iTunes.
Restart the PC first.
If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair".
If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", and click "Change". Select "Repair" and click "Next" as per the following screenshot:
Can you launch your iTunes now? -
I have downloaded 3 time (1 hour each time) the download stops at 9.5 MB (not the 11.9 MB the download states) and when I try to open it the warning comes back as File Corrupt. Is this a built in stop of the old Firefox or just the telephone companies lack of providing a good service. Also I waited the 20 minutes for live help and am now looking at internet explorer as a new possibility of changing to that.
It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.<br />
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.
See:
* http://kb.mozillazine.org/Unable_to_save_or_download_files -
Trying to download photoshop tries to open with adobe won't download how do i change that?
purchased Photoshop - trying to download. when first download is done an Adobe pop up comes up and the download is gone. says can't be opened.
you're having a problem downloading ps (which version) or installing ps?
-
The error console has this as message. Error: uncaught exception
Check your list of home pages to see if a home page is causing the problem. You can try changing your home page to see if that helps - [[How to set the home page]].
Another possible cause is an extension or theme causing the problem. Try the procedure in the [[Troubleshooting extensions and themes]] article. -
hello actually I have purchased my iPod touch 4 generation 1 month back.initially I find that it's battery life is superb.it works for 5 -6 days in standby and 8-9 hrs usage time but from past 2days its battery is draining very fast I have to charge it twice a day.i m using iOS 6.0.1.plz suggest me what to do??its just 1 month old ..I have spend lot of money to buy it, I don't want it like that..plz reply.....
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then see if placing the iPod in airplane mode when in standby helps.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I recently purchased songs from itunes via my pc and I dont know how to get them onto my iphone? When I click the sync button it says I will lose all the music currently on my iphone.. Help
If you're syncing with a different iTunes library than the one you previously synced with, then there is no way around it. You're gonna loose the old data. The only way round it would be to make sure that all the music files on your iPhone is also in your iTunes library. If you still have access to the computer with the old library, you could copy the files on to an external harddrive, and then import them into your new iTunes library.
If it is in fact the same library, then the music currently on your iphone, is also in your itunes library. Just make sure that the artists/albums/playlists, or whatever you sync contains these tracks, that you allready have on your phone and don't want deleted. What i do is, i create a playlist specifically for my iPhone, and i set it up to only sync with this playlist. Whenever i hear a track from my iTunes library or buy a new track that i want on my phone, i just drag it to this playlist and next time i synchronize, it's there without deleting anything else. -
I bought an album back in October and have been charged the $20 but I only got two of the 16 songs. It says purchased but I can't download them. How can I get them?
You might, depending upon what country that you are in, be able to download them via the Purchased tab in the iTunes store app on your phone, and the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes (or try the Store > Check For Available Downloads menu option on your computer's iTunes and see if that downloads them).
If you aren't in a country where music can be redownloaded, and you never downloaded those 14 tracks, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Is it legal to convert the music files, which I have purchased in recent months, to the mp3 format and burn them on to a CD so that they can be played in non-apple music devices that dont support the M4A format?
Yes, of course it is legal.
To convert the format, follow one of these documents:
iTunes 11 for Windows: Save a copy of a song in a new file format
iTunes 11 for Mac: Save a copy of a song in a new file format
Also note that you have the option of buying your files in MP3 format in the first place, from Amazon MP3 or other online retailers. MP3 files will work in iTunes as well as virtually every other player, program, and device. -
On a Mac OS X version 10.4.11 and itunes 9.1.1. Can't update to itunes 10.6, Mac too old. Trying to get a previously purchased song. Can't use the purchased option under quick link - nothing shows up and won't let me purchase an already purchased song. What can I do?
If possible you need to upgrade OS X. However, what you can upgrade to is dependent on what your Mac hardware and configuration is which you have not provided in your profile.
-
Purchased a T.V episode and won't download. I keep getting Error 8008. iTunes just keeps telling me its corrupt and I need to go redownload it, but everytime I try to it just pops up with the Error 8008 message again.. How do I get the episode to download all the way.
Clear the contents of ...iTunes\iTunes Media\Download and try one more time.
If the problem recurs use the "report a problem" links in your account history and explain what has happened so far. There may be a problem with the source rather than your download of it.
tt2 -
I purchased songs from an EP then bought the album once it was released and have been charged twice for the same song when I already own it. How do I get refunded?
Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
purchased a song from iTunes, i tried to transfer it to my itouch, but i received an error "iTunes could not copy because the file could not be converted". how do i convert the song (well, i thought it will automatically be converted)?
Problem Fixed:
Remove the song from your itunes library, then go to the itunes store and try to download it again. It will say something like "this song has already been purchased, would you like to download it again for free?". Click yes, and it will download again. This worked for me, hope it helped -
I purchased an iBook and when I try to download it I get sent in a circle. Message pops up that it's already been purchased & I need to go to store to download but it never downloads, stays in pause mode. I have been charged for the book but can't retrieve it. I've successfully purchased books before without trouble.very frustrated
Hi Peggs,
Try this:
Open your iBooks app on your iPad
Select the Store Button at the top
Select Purchased at the bottom
You will see your AppleID on the right at the bottom, then Redeem, then Support
Click on your Apple ID, and when the AppleID window comes up with the options, Sign Out
Then Sign In again and try redownloading your book
Hope this helps!
Cheers,
GB
Maybe you are looking for
-
My Iphone 4s has a black screen. If I hold down the ON button, it will occasionally flicker and then go black again. Is it dead? Is there any way to fix it? It's sitting in a bag of rice right now, a desperate measure.
-
Hi, My wife's Satellite A205-S5804 doesn't recognize the CD/DVD drive. It doesn't show up in "my computer" or device manager. It has power to the device (it will open and the little light comes on.) She is running Vista. Here is what I have tried
-
Permissions Repair, same issues every time
Hi there I have a question about permission repair. I have been having a lot of quirks with my machine and, following the advice of people here, am always running disk utility to repair permissions. However, every time I run it, I get the same leghty
-
MacBook Pro And Spinning Kindle Sync
I bought a book on Amazon and want to direct it to download onto my Macbook Pro. Never done this before. I have with iPad 2 and I phone without a problem. I went into Amazon, and directed it to the Macbbok Pro. I launched the Kindle application, and
-
Received the following error when trying to use "DJAY 2" application on my iPad Air. "OSStatus error 2003334207". Not getting the error on my iPhone using the application. Also noticed that the songs stay on my phone, but disapear on my iPad when usi