I purchased a used 2nd generation shuffle. It had songs on it. Some songs I would like to keep(add to my library). How can I do this,or is this impossible.

Can I burn a cd from this shuffle?

You should go back to your Apple Reatiler Store since it is likely under warranty.
If'its not under warranty there e are a number of sites... here is one.
http://eshop.macsales.com/shop/SSD/OWC/Aura_Pro_Air_2011
Personally I would sell the 128 and buy the one you need.
Cheers

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HT5622 I recently purchased a use 2nd generation iPad. I was told the Apple ID is locked. If I re-set the iPad back to factory defaults and erase all former info on the iPad. can I now use my Apple ID to install Apps and connect to my Apple Computer?

I recently purchased a used 2nd generation Apple iPad. I was told that the iPad is locked because of Apple ID. I plan on erasing everything on the iPad and setting it back to factory defaults. Can I now use my personal Apple ID via my iMac to start it as it originally came from Apple??

It is a brick! But I did somehow get into the iPhoto section and was able to find the Former owner that owned the iPad and was able to contact him VIA FaceTime. on my iMac. He was of little help because he was not the original owner, but he bought the iPad as I did from a huge supplier and i was able to contact that supplier who refused to give out any information about the previous owner. I had the iPad hooked up to my somehowiMac via the USB cable and went through the setup procedure to no avail. Then after pressing the Home button several times it somehow went to the iPhotos that were on the iPad? There were 2 pictures of the owners email address. I then copied them to my iMac and used iPhoto app to enlarge the photos. It worked.So there is a way,just takes time to somewhat hack into Find My iPad?Phone.
Personally, it is not Apple's responsibility to protect customers of their personal DATA. With such a high security application. Then of coarse it is a great idea. Then again it is the responsibility of the former owner to wipe and rest the iPad before reselling it. This being the case like those sold on eBay and elsewhere that are ID Locked should not be allowed to be sold. Personally the ID lock is much like a VIN number of a car. In most states one cannot sell a car without the VIN Numbers. Somewhat the same thing should be true of ID Locks

HT2589 I have two Apple ID accounts, with which I purchase music, I would like to consolidate those accounts into one, how can I do it?

I have two Apple ID accounts, with which I purchase music, I would like to consolidate those accounts into one, how can I do it?

Stop using one. Everything you've previously purchased from it has that Apple ID stored inside the file, which can't be changed.
(66245)

I have a Photopshop Elements 10.0 on my Mac, I purchased it in English, did an upgrade of my Mac to OS Yosemite and suddenly the language of Photoshop is German. How can I fix this ?

I have a Photopshop Elements 10.0 on my Mac, I purchased it in English, did an upgrade of my Mac to OS Yosemite and suddenly the language of Photoshop is German. How can I fix this ?

I have found another solution. I upgraded to Yosemite and found the the App Store version of PSE 10 (which didn't change) was suddenly in German. Close PSE if it is open. Use the Finder and go to the PSE 10 application in the Applications folder. Right click (or ctl-click) on it and select "Show Package Contents". Then go to Contents>Locales and delete the de_DE folder. (I imagine you could also rename it to something starting with a letter after "e". I think PSE is probably using the first language it comes to in this Locale folder.) Start PSE. It worked for me. Hope this helped.

Hi, I just purchased Lightroom 5, I would like to license for a second computer, how do I do this.

Hi, I just purchased Lightroom 5, I would like to license for a second computer, how do I do this.

You can use a single license of LR on 2 computers. Just install it. Nothing special required.
Mylenium

I just purchased a IMac Power PC G4 which has the Tiger 10.4.11 OS. I would like to upgrade to Lion OS. How can I upgrade the OS?

I just purchased a Power Mac PC G4. The system has OS Tiger 10.4.11. I would like to upgrade it to Lion.
How can I do It?
Thank You
Hubert

PPC (PowerPC) is the processor architecture of all G3, G4 and G5 Power Mac computers.
PPC Macs cannot run any OS greater than Leopard, 10.5.8 because after that, Apple quit developing for PPC processors and limited support for the Intel processor line only.
As for upgrade to Leopard, Yes, if your machine meets the minimum requirements of 867 MHz or faster processor, 512 MB or greater of RAM and has a DVD reader it can have Leopard installed.
To install Leopard, one must first purchase a RETAIL (black with X on it) disc.
After install of 10.5, 10.5.1,10.5.4 or 10.5.6 retail version, free updates to 10.5.8 are available from Apple.
Check eBay for discs:
http://www.ebay.com/sch/i.html?_nkw=mac+os+x+leopard+retail+10.5
If your machine is slower than 867 MHz, Google "Unsupported Leopard Installation".
Tiger is lthe best choice for slower PPC Macs.

I am using Numbers on my iPhone5 and cannot get the app to do a simple (SUM) calculation. It shows the formula correctly in the cell, but all I get for my long list of numbers to add is 0. How can I get this to work?

I am using Numbers on my iPhone5 and cannot get the app to do a simple (SUM) calculation. It shows the formula correctly in the cell, but all I get for my long list of numbers to add is 0. How can I get this to work?

Oaky, at least we got that far. Next step is to determine if all those "numbers" are really numbers. Changing the format to "number" doesn't necessarily change the string to a number. The string has to be in the form of a number. Some may appear to you and me as numbers but will not turn into "numbers" when you change the formatting from Text to Number. Unless you've manually formatted the cells to be right justified, one way to tell if it is text or a number is the justification. Text will be justified to the left, numbers will be justified to the right.
Here are some that will remain as strings:
+123
123 with a space after it.
.123

HT201407 I bought my iphone 4 in the UK and I am trying to use a sim in the UAE and it doesn't work. It says that the sim is not valid, how can I get this unlocked?

I bought my iphone 4 in the UK and I am trying to use a sim in the UAE and it doesn't work. It says that the sim is not valid, how can I get this unlocked?

You are saying the phone is locked, but then you are saying there is no provider. The two situations cannot peacefully coexist. Contact Apple and they can tell you if the phone is locked and if locked to which provider the phone is locked. People on this board are not Apple employees and cannot get you that information.

I am trying to download video that i purchased from itunes, but everytime i want to resume the process after pausing it, it automatically start the whole downloading process again, how can i eliminate this problem?

i am trying to download video that i purchased from itunes, but everytime i want to resume the process after pausing it, it automatically start the whole downloading process again, how can i eliminate this problem?

They don't normally appear in the download screen ... until I attempt to download another movie. Then they just start appearing. If you click edit - a normal movie download has a circle that appears on the left hand side that allows you to select and delete ... these movies don't have that option so you need to find the movie in you list (under movies) and select the download cloud symbol again to stop it downloading ...you may need to do this a number of times before it stops for a while ... or until you try to download a movie then it starts all over again.
i have logged out of my itunes account. restarted the iPad, removed all movies, restarted the iPad, logged back into my iTunes account and restarted my iPad .... but as soon as I tried to download a single movies ... the other movies started appearing in the downloads again.

TS1717 i have ipod classic contens i tunes 4. earlier i was using with windows xp but now i would like to install it in windows 7. how can i?

i have ipod classic contens i tunes 4. earlier i was using with windows xp but now i would like to install it in windows 7. how can i?

Thanks to all for reviewing my question. I am trying to avoid a possible disaster here, having to load about 90 cd's all over again. If anyone knows, could you tell me what will happen if I download iTunes 9.0, and install it. Will it copy all of my music into it, or fail to recognize it, or recognize 8.0 and just upgrade rather than replace it? Thanks again. Tom

When i am using my iphone 4 for calls the screen doesnt go blank so i keep cutting my calls off how can i resolve this ?

when i am using my iphone 4 for calls the screen doesnt go blank so i keep cutting my calls off how can i resolve this ?

Try removing your case... it might be interferring with the proximity sensor.

I added photos of our company's products to the Goods App for our sales team to use as an electronic catalog. Some of the pictures display perfectly. Others are blury. How can I fix this?

I added photos of our company's products to the Goods App for our sales team to use as an electronic catalog. Some of the pictures display perfectly. Others are blury. How can I fix this? I Googled pixel size for Ipads and checked this size against the blury photos. They seem to be less than the max pixels allowed. Must be another solution????

Ged,
whilst generally I agree with you a question (or two) for clarification so we can be sure we're not comparing apples with oranges
I'm not familiar with O2's product lineup but given you're on Annex M is that a business package?
Are you on an Infinity residential or business package?
On the subject of the offshore support teams my experience from the other sife of the fence is that many, many of them are very technically orientated. The problem is that the ISPs they work for don't give them access to many of the tools that are needed (they need to raise internal requests to even get line checks done in some cases) and also they are very heavily scripted & monitored in what they do/say on a call.
Sounds like O2 are operating as a contact centre rather than as a call centre which is much more preferable from the customers point of view.
DISCLAIMER: although I work in the industry I do not work for BT and any opinions given are purely my own.

I have just bought a 2nd generation iPod touch , it has been reset to factory settings and has no option to update it ? How do I do this ? Also it will not show up in my iTunes or my computer could someone please help??

Please help as it is starting to look like I have wasted money
I bought an iPod touch 2nd generation and it won't let me download anything as it no been updated I know I cannot get the recent update but how do I get an old one ? , also it is not showing up in iTunes or my computer so I cannot put songs on can someone please help ??

The 2G can only go as high as iOS 4.2.1. To find apps for the 2G
iOSSearch - search the iTunes store for compatible apps.
Vintapps 3.1.3 - paid app.
Apple Club - filter apps by iOS version.
To update to 4.2.1
The Settings>General>Software Update comes with iOS 5 and later.
Connect the iPod to your computer and update via iTunes as far as your iPod model allows
A 2G to 4.2.1. Requires iTunes version 10.X. If a Mac it requires OSX 10.5.8 or later.

I am moving to Alice Springs, Australia, this summer from the U.S. I would like to get the new iPad. How can I found out if I will be able to access all the functionality in Alice? Will I need to purchase a local plan of some sort?

I am moving to Alice Springs, Australia, this summer from the U.S. I would like to get the new iPad to use while traveling back and forth from the U.S. to Australia, and within Australia. How can I found out if I will be able to access all the functionality of the iPad in Alice? Will I need to purchase a local plan of some sort? I have never owned an Apple product before -- I'm a newby!

Aside form the limitation of LTE to the 700MHz and 2.1GHz bands (which rules out LTE in Europe I gather, at least as it stands now) the new iPad should let you use a GSM 3g/2g/edge network anywhere. The CDMA Verizon model will only be able to use it's native CDMA radio band in the USA (that radio will be locked to Verizon), but it's international GSM radio is the same as the AT&T model.
Keep in mind though that by far the cheapest option when abroad is to take advantage of free wifi as much as possible (well, that is always the cheapest option, since it is free). I know several people who have taken their wifi-only iPads and iPad2s to Europe and said they did not find the lack of 3G really inconvenient at all as most towns had plenty of free or cheap wifi access all over the place.
And in 3 years, your iPad will be at least 2-3 generations behind, LTE will have already been replaced by 5G or whatever the next new generation of cellular ends up being named (and the "young" kids will be wondering what the heck 3G even means or meant - dang that stuff was from the olden days!), and you can pitch that ancient piece of technology and start things all over again

Somebody has created an apple id using my gmail id. So I gave forgot password option and reset the password of the id. But for resetting the security questions, link is going to some other email id which is created by the other guy.How can I resolve this?

When I tried to create and apple id using my gmail account i found that somebody has already created an apple id using my gmail id. So I gave forgot password option and reset the password of the id. But for resetting the security questions, link is going to some other email id which is created by the other guy. Now the problem is that the other guy also can reset my password and access my account.
I contacted apple customer care and they are not ready to help me saying that I need to give information about the last device I logged in using this id. How can I give it when I did not create it?:) Also they are saying this account has been verified and that could happen only if someone has hacked my gmail account and verified the id using the link sent by apple.
Later I did some experiments and found that this is a security flaw from apple. Somebody has created the id and never used it(I tried to loggin to icloud and it was saying this account was not used it any apple device). The account became verified when I reset the password.(This is a bug, account should be verified only when we click on the verification link sent by apple).
The other mistake apple did is that they allotted my gmail account to someone before it's verified eventhough it cannot be used unless verified. Actually apple should allot the account id only after verifying the email address.
Apple customer care is not ready to help and I am tired of fighting with them. Can any of you guys suggest any means of getting back my gmail id to use it as apple id?

I don't think you're going to be able to. I would guess the other person used your address by accident, and when he found he couldn't access the account (because you'd changed the password) he abandoned it. Your GMail address is now locked to that account and even if it was changed you can't use it to create another.
You already have an Apple ID, which you use to log in here; you can use that to create an iCloud account if that's what you are trying to do. If you want to create a different Apple ID just get another free address such as a Yahoo one.

I purchased a used 2nd generation shuffle. It had songs on it. Some songs I would like to keep(add to my library). How can I do this,or is this impossible.

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