I purchased an album from itune, it's downloading the 5th of 7 songs and its stuck there for the last hour or so. how do i solve this. internet connection is good

HELP. i just purchased a couple of albums from itunes. It's downloading but got stuck on the 5th song of album 1. internet connection's good. it says that the file being loaded is an MPEG-4 audiofile. what could be the problem? what can i do about it? can i skip this particular file to download the rest?

If you're stuck on the part of the process where it says "Processing File" you're not alone.
I downloaded an entire album, and two songs were stuck on "processing file".
I'm pretty sure it's a problem on their end.
What's worse is that I couldn't even restart my computer normally - I had to hold down the power button for 5 seconds and force shut down everything.

Similar Messages

I am in process of restoring an iphone4 to its default settings after getting approval from my carrier to unlock it. Using itunes, it is saying "verifying iphone restore" and hasbeen stuck there for about 2 hours.

I amtrying to restore an iphone4 to its original default settings after obtaining approval from my carrier. I am using itunes and following instructions given. It has been stuck on "verifying iphone restore for about 1 1/2 hours with no movement in the bar across the phone itself. Task manager is showing very little activity. I have internet connectivity. Is this an issue here or with apple? Thanks.

Thanks. Finally unhooked the phone and then tried again. This time it went into recovery and reloaded all as it should have and gave me the "unlocked" message which was what i wanted to see! thanks

I purchased two albums from iTunes but neither properly loaded and I cannot play any of the songs. I have prevously loaded other albums with no problems. How do I delete these albums and reload them? I don't see iTunes on iCloud.

I purchased two albums from iTunes but neither properly loaded on my iPad Mini and I cannot play any of the songs. I have prevously loaded other albums with no problems. How do I delete these albums and reload them? I don't see iTunes on iCloud.

If the albums do appear in the Music app, hold down on the album icons and the X to delete will pop up on the icons. Tap the X to delete the albums.
You don't see a anything in iCloud, you see your previous purchases in the purchased tab of the store that you bought the content in. So you find your music purchases in the purchased tab of the iTunes app on your iPad. Tap on Purchased and look for the albums in the Not on this iPad section - assuming that you are able to delete the albums from the device.

TS1424 I purchased an album from iTunes using my computer. All of the songs from the album are on my computer and play perfectly. When I try to sync the songs to my iPhone or iPad, I get an error message that says 3 of the songs can not be downloaded to t

I purchased an album from iTunes using my desktop computer. All of the songs from the album are on my computer and play perfectly. When I try to sync the songs to my iPhone or iPad, I get an error message that says 3 of the songs can not be downloaded to these devices. Any ideas?

Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though

TS1362 I purchased an album from itunes and a song in the middle of the album did not download completely. So, the song obviously cannot be transferred to my ipod because the file cannot be converted. What can i do?

I purchased an album from itunes, and a song in the middle did not download completely. All the others did. So, I obviously could not transfer that song to my ipod because the file could not be converted. What can I do?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

I just purchased 3 albums from iTunes. I synched my iPod

I just purchased 3 albums from iTunes. I synched my iPod, and now there are several duplicate songs. I went through my library, deleted the duplicates, and resynched my iPod. Now the songs aren't there *at all* (on my iPod), yet they are in my library....What is going on?? Someone please help!

slide your finger from right to left until you see red delete button.

I have recently purchased an album from iTunes but although I see it in my music library none off the songs play they just skip through to the next one repeatedly. I since downloaded another song and this work perfectly

I have recently purchased an album from iTunes but although I see it in my music library none off the songs play they just skip through to the next one repeatedly. I since downloaded another song and this work perfectly

Does this only happen with the tracks you have downloaded from the iTunes Store? Perhaps you should work the suggestions in this Apple support document first.
Troubleshooting songs that skip on iPod
B-rock

I purchased an album from itunes.2 of the track only partly downloaded,itunes have since sent me the tracks again but they wont sinc with ch

i purchased an album from itunes,2 of the tracks only partly downloaded.itunes have since sent me the tracks again but they wont sinc with my ipod,which still has the defective tracks on it.any help would be great.

First, I would suggest that you try restoring your iPod (although it sounds like it might be a problem with your iTunes or the files themselves).
For info on restoring and iPod, see this:
Restoring iPod to factory settings
Also, check out the possible solutions in this article, and see if it helps with your issue:
iPod doesn't play purchased content from the iTunes Store
-Kylene

WHen I put music onto my devices I will have some songs that will play, while others will be grey and can not be played....also I find that when I purchase an album from iTunes all songs from the album will not be downloaded...

WHen I put music onto my devices I will have some songs that will play, while others will be grey and can not be played....also I find that when I purchase an album from iTunes all songs from the album will not be downloaded...

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
If necessary
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT1386 I recently purchased an album from itunes. When I subsequently sync'ed my ipod touch I ended up with all tracks of that album doubled on my ipod and I lost all my playlists. Subsequent syncing has not fixed it. Any ideas what to try?

I recently purchased an album from itunes. When I subsequently sync'ed my ipod touch I ended up with all tracks of that album doubled on my ipod and I lost all my playlists. Subsequent syncing has not fixed it. Any ideas what to try?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
You said:
No, I do not want to "factory reset" my iPod. No I do not wish to do anything crazy long or hard to fix this.
That may be necessary, It is not what you want to do/not do but what is required to resolve your problem.

I purchased an album from itunes, and 1 of the songs doesnt play

I purchased an album from itunes, and 1 of the songs doesnt play

hi,
Try deleting track from your computer and move to trash.
Go into store and download again from purchases.
Jim

I really want to purchase music albums from iTunes store. but the payment option is so painful. I have a SBI ATM *** Debit Card. So please do something on Indian store payment option. At-least create a alternative payment, like Internet Banking

I really want to purchase music albums from iTunes store. but the payment option is so painful. I have a SBI ATM *** Debit Card. So please do something on Indian store payment option. At-least create a alternative payment, like Internet Banking...

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Do you have a credit card, or a different debit card that you could try (some are apparently still accepted in India) ?
If you want to leave feedback for Apple then you can do so via this page : http://www.apple.com/feedback/

I have downloaded an album from itunes using HughesNet Download Manager scheduled to download during the 2 am to 8 am download period. The album seems to have downloaded to my computer. I found the file in c:\downloads\. I cannot get it into itunes.

I have downloaded an album from itunes using HughesNet Download Manager scheduled to download during the 2 am to 8 am download period. The album seems to have downloaded to my computer. I found the file in c:\downloads\. I cannot get it into itunes. Can anyone please give me step-by-step instructions on how to use the downloaded file? I have tried to import it and drag and drop. PLEASE HELP. Thank you.

See my response to your other post.

Hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no softwar

hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no software available for me . please help . mr frustrated

If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing!

My iTunes says: "The song ".............." could not be used because the original file could not be found. Would you like to locate it?" How do I solve this ?

My iTunes says: "The song “..............” could not be used because the original file could not be found. Would you like to locate it?" How do I solve this ?

That means iTunes cannot find the music file associated with the listing in its database. The first thing to do is simply say "yes" and then try to find the file it should be. If there are many entries like this, did you rename or move any files or folders with media? Also run disk utility and check your drive isn't corrupted and losing files left, right and center.

I purchased an album from itune, it's downloading the 5th of 7 songs and its stuck there for the last hour or so. how do i solve this. internet connection is good

Similar Messages

Maybe you are looking for