I purchased an album from itunes, and 1 of the songs doesnt play
I purchased an album from itunes, and 1 of the songs doesnt play
hi,
Try deleting track from your computer and move to trash.
Go into store and download again from purchases.
Jim
Similar Messages
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I purchased an album from itunes, and a song in the middle did not download completely. All the others did. So, I obviously could not transfer that song to my ipod because the file could not be converted. What can I do?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
i purchased an album from itunes,2 of the tracks only partly downloaded.itunes have since sent me the tracks again but they wont sinc with my ipod,which still has the defective tracks on it.any help would be great.
First, I would suggest that you try restoring your iPod (although it sounds like it might be a problem with your iTunes or the files themselves).
For info on restoring and iPod, see this:
Restoring iPod to factory settings
Also, check out the possible solutions in this article, and see if it helps with your issue:
iPod doesn't play purchased content from the iTunes Store
-Kylene -
I purchased a movie from iTunes and when i try to play it on my mac or iphone its just black and has no sound...
help please!Are you going to Movies - Purchased or Computers - Movies ?
If you go to iTunes Store on your computer - Quicklinks - Purchased. Is it showing up there?
Is this a purchase or a rental? -
I really want to purchase music albums from iTunes store. but the payment option is so painful. I have a SBI ATM *** Debit Card. So please do something on Indian store payment option. At-least create a alternative payment, like Internet Banking...
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
Do you have a credit card, or a different debit card that you could try (some are apparently still accepted in India) ?
If you want to leave feedback for Apple then you can do so via this page : http://www.apple.com/feedback/ -
I bought a Album off itunes and all the songs downloaded but one of them won't play on itunes
Bought a album from itunes and one of the songs doesn't want to play, How do I fix that?
If you are able to redownload music in your region, delete the song from your library and redownload it thorugh iTunes in the Cloud.
This article will walk you through redownloading music:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
This article will help you determine what content is available for redownloading in your region:
http://support.apple.com/kb/HT5085
I hope this helps! Best wishes and good luck! -
I purchased an album from the itunes store, and put it in a playlist. icloud status listed all the songs as purchased, instead of the usual "Waiting". When I clicked on "Update itunes Match", everything updated except this playlist. There is a cloud to the right of the playlist name. This has never happened before.
Any ideas?I deleted the songs from my desktop (iMac), then I used itunes match to reload the songs back on my desktop from my laptop. When they reappeared on my desktop, then I right-clicked on the songs and clicked on the option to add to icloud. This however did not work, and they just duplicated into icloud, but they were "greyed out" and unuseable. I hope I'm explaining myself clearly? In other words, the songs seem to be trying to go into the cloud, but they are greyed out in my library and cannot download. It is as if they are ghosts? My songs do play fine when I transfer them via itunes match, and everything appears normal. They just won't transfer via the cloud. As I said before, every other song in my library always work fine via the could, but only the songs off this one album that I bought from itunes in 07' will not work???
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I bought an album off of iTunes and all the songs only play halfway, what should I do?
What should I do? Because I payed good money for it and now all the songs on the album only play halfway. And when I try to drag the little dot to a specific part of the song it immediately changes.
This happened to me last week- my solution- I went back to the store and 'repurchased' the songs- iTunes alerted me that I had already purchased the songs and asked if I wanted to redownload the song at no charge. I said yes and once the new download was complete- I deleted the songs that only played halfway so I wouldn't have a duplicate that didn't work.
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Could some pls help me with this?? I have windows 7 with Mobile Broadband internet. Alot of the recordings/albums are incomplete after down loading them. Any assistance would be appreciated. Thanx
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
TS1424 i purchased a album on itunes and the songs dont work
i purchased a album from itunes and the songs wont work
Delete the songs from your iTunes library and redownload them by clicking "Purchased", under Quick Links at the top right of the iTunes store.
If this doesn't work contact iTunes support here:
http://www.apple.com/support/itunes/contact/ -
So I preorered an album from iTunes and now it won't download into my libraray. It says that I purchased it on iTunes, but it won't even show up in the "Purchsed" library in my account. Does anyone know what I am supposed to do to downlaod it?
If you can't enter the passcode then you have to place the iPod in recovery mode and then restore the iPod via iTunes. For ecovery mode see:
iPhone and iPod touch: Unable to update or restore
Note that this requires using the sleep/wake button. If you are not successful then there is nothing else that I know you can do. -
I purchased two albums from iTunes but neither properly loaded on my iPad Mini and I cannot play any of the songs. I have prevously loaded other albums with no problems. How do I delete these albums and reload them? I don't see iTunes on iCloud.
If the albums do appear in the Music app, hold down on the album icons and the X to delete will pop up on the icons. Tap the X to delete the albums.
You don't see a anything in iCloud, you see your previous purchases in the purchased tab of the store that you bought the content in. So you find your music purchases in the purchased tab of the iTunes app on your iPad. Tap on Purchased and look for the albums in the Not on this iPad section - assuming that you are able to delete the albums from the device. -
I purchased an album from iTunes using my desktop computer. All of the songs from the album are on my computer and play perfectly. When I try to sync the songs to my iPhone or iPad, I get an error message that says 3 of the songs can not be downloaded to these devices. Any ideas?
Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though
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I have recently purchased an album from iTunes but although I see it in my music library none off the songs play they just skip through to the next one repeatedly. I since downloaded another song and this work perfectly
Does this only happen with the tracks you have downloaded from the iTunes Store? Perhaps you should work the suggestions in this Apple support document first.
Troubleshooting songs that skip on iPod
B-rock -
WHen I put music onto my devices I will have some songs that will play, while others will be grey and can not be played....also I find that when I purchase an album from iTunes all songs from the album will not be downloaded...
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
If necessary
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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