I purchased an album today from the itunes store but it's not letting me play it? It's saying that my computer is not authorized to play the songs even though my computer is already authorized....help!

I've tried deauthorizing and reauthorizing my computer, exiting and reentering itunes, restarting my computer...nothing is working! I don't know what else to do

Delete the Album including files from your iTunes, then go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Go through Music tabs to download again for free

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HT201272 How do I download previously purchased albums from iTunes when the album has either disappeared from my computer or the tunes are not playable? The album shows as purchased on the iTunes store, but not available to download to my authorized devi

How do I download previously purchased albums from iTunes when the album has either disappeared from my computer or the tunes are not playable? The albums show as purchased on the iTunes store, but not available to download to my authorized device. I also have albums that appear in my library, but are not able to be added to my iPod from my computer

When you download something from the iCloud, it is a brand new licensed copy. Your iCloud account just contains a notation that you have this app. It isn't storing an actual copy of the app from your Mac.

TS1424 I downloaded a song that I purchased from the ITunes store, but the song does not play properly. How can I re-download the same song without having to purchase it a second time?

I downloaded a song that I purchased from the ITunes store, but the song does not play properly. How can I re-download the same song without having to purchase it a second time?

I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

I got an iPod touch today. I bought songs from the itunes store but, i had alot of songs on my old ipod. So is it possible to download those songs onto my new iPod?

I got an iPod touch today. I bought songs from the itunes store but, i had alot of songs on my old ipod. So is it possible to download those songs onto my new iPod?

Yes .Just add the songs to the iTunes library you use for the iPod touch and sync them.

I tried buying an album off the iTunes Store but I didn't know the security question answers. It disabled my account from buying for 8 hours but I want the album by tonight! Help please?!?!

I tried buying an album off of the iTunes Store but I didn't know the security question answers. I reached the limit for the amount of answers and now it disabled my account from buying for 8 hours but I want the album by tonight! Can anyone help?!

If you've disabled your account for 8 hours then you will need to wait until the 8 hours have completed.
When the 8 hours are up, then if you have a rescue email address (which is not the same thing as an alternate email address) on your account then you should get a reset link on your account : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620

TS3297 I want purchase the apps in the itunes store, but it was asking the security questions, sadly i forgot the answers. Please help me.

Hello,
I want purchase the apps in the itunes store, but it was asking the security questions, sadly i forgot the answers. Please help me.
Thanks& Regards,
G. Manish Reddy

Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(78298)

I recently downloaded music from the iTunes store but it doesn't play on my iPod

I recently downloaded music through the iTunes store and synched it manually to my iPod nano (5th generation) and while it shows up on my iPod when I scroll through my list of artists/songs/albums it will not play any sound if selected and will not play through at all. At the very best all it will do is skip ahead 1 to 2 songs. What do I need to do?
I think it's also worth noting that the songs work on my other devices (laptop and iPad mini) absolutely fine with zero issues.

I had some time finally figuring why I could buy and download from the Itunes store, but could not load it on my IPOD. What finally worked was plugging my IPOD in to the computer, as I would when "syncing", and, after loading, it would show my device in the side bar. You have to go to VIEW in the top Tool Bar and click on SHOW SIDE BAR in the drop down menu. "SUMMARY' tab, on top, is what I clicked on to show an option of restoring my IPOD to the factory defaults. It erases everything on the IPOD, but gives an option of AUTOFILL afterwards, which it does from the computer. This is one solution of many you could try. Good luck.

HT1751 Hi, I tried to restore my itunes library from an external drive and did everything that's written here step by step.when I chose the itunes library to import itunes just said that its accessing the itunes store but nothung happened. I'm working on

Hi, I tried to restore my itunes library from an external drive and did everything that's written here step by step. when I chose the itunes library to import itunes just said that its accessing the itunes store but nothing happened. Does anyone know how to do this so that all my playlists are also imported and not just the music itself?

When I have done this, all I did was network the two machines and copy the contents of the iTunes folder to the other machine, and that's it.
My understanding (which may not be 100% correct) is that the one file that is absolutely necessary is iTunes Library, and that the XML file is actually a copy auto-generated from the iTunes Library, appearing in a different format only for non-iTunes apps that take advantage of the iTunes Library data.
As far as I know, if you simply have the Library (database) file and all your original music files, iTunes on that computer should operate as it did on your old computer. I believe that the Album Artwork, Genius Data, and XML files can be regenerated from the Library file. Not sure about the Extras file.

Not all of my perviously purchaced songs are showing up on itunes purchaced link on my account. It show that I have already purchaced them in the itune store, but i have no way of downloading them back into my library.

Not all of my perviously purchaced songs are showing up on itunes purchaced link on my account. It show that I have already purchaced them in the itune store, but i have no way of downloading them back into my library.

If they aren't showing in the Purchased tab in the iTunes store app (and the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes) for redownloading then have you checked to see if they are hidden : http://support.apple.com/kb/HT4919 ?

HT4993 on my computer there are two different accounts for the itunes store but my brothers account keeps syncing in on my iphone instead of my own account how do i get his account off of my phone and add my own back?

on my computer there are two different accounts for the itunes store but my brothers account keeps syncing in on my iphone instead of my own account how do i get his account off of my phone and add my own back?

Not a good idead to share IDs
Read http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
Read Sharing an Apple ID with your Family
Does your father have a recent backup of his phone? If so restore his phone from that. Please not that everythign created on th ephone since the backup was made will be lost

SOME MUSIC IS SHOWING AS PURCHASED IN THE ITUNES STORE BUT HAS NOT PORTED ACROSS TO MY MUSIC LIBRARY

SOME MUSIC IS SHOWING AS PURCHASED IN THE ITUNES STORE BUT HAS NOT PORTED ACROSS VIA ICLOUD INTO MY MUSIC LIBRARY. CAN ANYONE HELP

Hello stuartfromwillenhall,
Thanks for using Apple Support Communities.
It appears that you want to download some previous purchases from iTunes. To download these items please see the directions in the article below.
Download past purchases
Cheers,
Alex H.

I am trying to see my iTunes billing history. I sign into the iTunes Store but where do I go from there?

I am trying to see my iTunes billing history online. I sign into the iTunes Store but where do I go from there?

You can't see your purchased history for the purposes of seeing what a purchase cost, when it took place, etc. on the iPad. You can only do that on a computer in your iTunes account.
See your purchase history in the iTunes Store

TS1424 i have purchiced a cd from the ituns store but it seems to keep downloading how do i stop this and get a refund for the extra cd

I have downloaded a CD from the itunes store but it seems to keep downloading. how do i stop this and get a refund for the unwanted CD's

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!

I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!

Hello seth53,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario

I have a credit in the iTunes store but when i try to purchase an app, aim asked for credit card information. How can I use my iTunes account to purchase apps?

I have a credit in the iTunes store but when I try to purchase apps I am asked for credit card information
Are there two separate stores. How can I make purchases?

same here but i cant purchase a movie or anything

I liked music "power search" in the itunes store but can't find it? How do I select an artist or album and search for it?

I liked the "Power Search" for music in the itunes store but can't find it in the menu box top right. How do I search for a song, artist or album now?

If it's an auto-renewing subscription then there is info on turning them off on this page : http://support.apple.com/kb/HT4098

I purchased an album today from the itunes store but it's not letting me play it? It's saying that my computer is not authorized to play the songs even though my computer is already authorized....help!

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