I purchased extra cloud storage and it shows 51 GB available yet there's no room for anything. How do I allocate that available storage?

Whoa, it sounds like you're confusing two very different things.
iCloud initially comes allowing 5GB of free storage (for backups, etc.).
Your iPad (or are you talking about an iPhone in the wrong forum?) comes with some number of tens of gigabytes of storage, which cannot be added to.
So something doesn't make sense in your comment.

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When you purchase extra cloud storage, does that allow more storage for music, apps, and so forth to be downloaded?

When you purchase extra cloud storage, does that allow more storage for music, apps, and so forth to be downloaded?

So only documents? it doesnt store pictures, videos, or any of that stuff? or it doesnt store settings to your applications? I just want to know how exactly iCloud can effectively help me with storage because I only have a 16 gb ipod 4s. I have already decided I will not download any music onto it or videos

Have purchased extra cloud storage but iPod touch still saying no storage available. Also cannot get iPod tp back up to cloud, Have purchased extra cloud storage but iPod touch still saying no storage available. Also cannot get iPod tp back up to cloud

Have purchased extra storage for my iPod touch but iPod is still saying not enough storage available to download games. When I go into cloud it is saying I have 9.6GB storage. Cannot get it to back up to cloud either. Help!

The problem could be that you don't have enough storage on the device itself, not on iCloud. Go to Settings>General>Usage to see how much "Storage" you have available on the device. Farther down the list is the available storage on iCloud.
Also check:
Go to Settings>iCloud>Storage & Backups>Manage Storage; there, tap the device you need info on and the resulting screen lists Backup Options with which apps store data on iCloud as well.
A device needs many MB of storage in order to perform a backup to iCloud.
Also see: http://support.apple.com/kb/ht4847`

I've purchased a new PC and want to load my Photoshop extended 13 on my new machine. How do I do that?

How do I load my Photoshop Extended 13 on to a new PC?

That would also be known as Photoshop CS6.
Download it here: Download CS6 products
Click on Photoshop and be sure to download the two files, the exe will work with the 7z to create the installer.
Have your serial numbers ready. If you have an Extended serial number it will set this version to Extended.
Gene

I purchased extra icloud storage to back up my phone and photos. Purchased a new phone and went to download phtotos on new phone and only a portion of my photos are back on my new phone. How do I find all my photos and get them on my new phone

I purchased extra icloud storage to back up my phone and phots. Purchased a new phone and went to pull my photos from icloud and only a portion trasferred to my new phone. How do I get all of the photos moved to my new phone?

Not photos, just data synced with iCloud shown in Settings>iCloud. If you don't have sufficient storage to back up to iCloud, back up to your computer instead using iTunes (connect you phone to your computer, open iTunes, click on the name of your phone in iTunes, go to ths Summary tab of your iTunes sync settings and click Back Up Now). Also transfer your purchases to your iTunes library (connect your phone to your computer, open iTunes and go to File>Devices>Transfer Purchases). If you have photo stream photos older than 30 days tha you wan to save, save these to your camera roll before backing up (tap Select, tap the photos, tap the share icon -- box with upward facing arrow, then tap Save to Camera Roll).
When setting up your new phone, when given the option choose Restore from iTunes Backup and restore the backup you made earlier.

I purchased extra Icloud storage on my IPhone for £14 but have been charged an additional £1.58p where can I find out what this charge was for?

I purchased extra Icloud storage on my IPhone for £14 but have been charged an additional £1.58p where can I find out what this charge was for?

Sign in, activation, or connection errors | CS5.5 and later
For your payment issues you will have to contact ales support.
Mylenium

Purchased extra iCloud storage but nothing backed up

Hello all,
I recently traveled the UK and Europe for six weeks and used my iPhone 4s as my camera. I took so many photos that at one point I physically could not take anymore without purchasing more Cloud storage... so I paid for $20.00 a year of more storage. I was then able to take more photographs. I assumed that this meant these photos were being backed up to the Cloud.
Also, multiple times my phone said it had not been backed up in weeks... yet I had it plugged in, locked, and connected to wifi every single night of the trip. My phone was stolen after 5 weeks and I recovered absolutely no photos, despite the purchasing of more Cloud space.
Is there anything I can do to retrieve these photos?
Thank you for your time,
Spencer

The only photos in iCloud are your camera roll photos, which are included in your backup by default, photo stream photos from the last 30 days, and any shared streams you created or subscribed to. Also, only camera roll photos in your backup would require additional storage space as photo stream and shared stream photos don't use storage in your personal iCloud account
If you restore your backup that should recover camera roll photos that were on your device at the time it was backed up, and signing into your iCloud account should download photo stream and shared stream photos.
thejudge27 wrote:
Also, multiple times my phone said it had not been backed up in weeks... yet I had it plugged in, locked, and connected to wifi every single night of the trip.
That wouldn't necessarily ensure that your phone was being backed up daily. Any number of issues could cause a backup to fail, including intermittent or poor wifi connectivity, a corrupt backup that couldn't be updated, or something included in the backup that was interfering with the backup. When you are alerted that your device isn't being backed up you should try deleting your existing backup and backing up again. If that fails, try excluding items from your backup until your can identify the one that is preventing a successful backup.

How can you purchase additional cloud storage without using account credit?

How can you purchase additional cloud storage without using account credit? Want credit to remain on accounts as it was a gift for my daughter and we haven't finished using it yet but need to purchase additional storage for all of our accounts. Can't I just override the automatic payment from the account and just pay with a separate cc?

Purchasing additional storage will not use account credit anyway. It gets directly charged to your credit card, and you must use a credit card since it is an annual subscription service you are purchasing, not a one time payment option. They insist on a credit card so they have a billable account for the automatic annual subscription fee. At least it was that way when I did it.
Sorry - http://support.apple.com/kb/HT4874 either I did not have enough credit at the time or something has changed since I did it? Maybe call Apple and do it over the phone (explain why you want to do it that way)?

Hello, i purchased the movie Changeling and its shows in Itunes library but will not transfer to my Ipod. It has the Icloud icon showing in the top right hand corner and if i click on play it starts to download from Icloud again and it does this each time

hello i purchased a movie recently and it shows in my Itunes library but will not transfer to my ipod. It has the Icloud icon in the top right hand corner of the cover and if i click on play it starts to download from Icloud again and it does this each time i wish to play it, the same now happens to all my purcased movies which of course uses additional ISP download allowance. Before the recent update and lay out of Itunes this didn't happen i just purchased a movie and downloaded it then synced it to my ipod and enjoyed it. But now this latest movie purchase will not download to my ipod. I have sent the problem to Itumes and if there is answer i havent received it. Appreciate any advice
regards john

Hello hotsone,
You may need to download a lower resolution version of the movie in order for it to sync to your iPod.
iTunes: Sync purchased HD videos to iPod or iOS device
http://support.apple.com/kb/TS4223
Cheers,
Allen

I have purchased podcasts on itunes and they show up in the podcast library, but when I sync my ipod touch they will not go on to the ipod itself? any help?

I have purchased podcasts on itunes and they show up in the podcast library,
but when I sync my ipod touch they will not go on to the ipod itself?
any help?

Are you positive these podcasts are configured to sync to your iPod Touch? Have you double checked the configuration for podcasts from under the iPod's Podcasts configuration tab in iTunes?
To access this tab, plug your iPod in and click on its name from under the Devices section in the left hand pane of iTunes. This will bring you to the iPod's Summary tab. Locate the Podcasts tab along the top and select it. Here you can choose how and what podcasts sync to your iPod.
B-rock

HT1725 I purchased the Findmyphone App and it shows as downloaded, but now I can't find or use the app.

I purchased the Findmyphone App and it shows as downloaded, but now I can't find the app on my computer or use it. Please help.

spencerrich wrote:
I purchased the Findmyphone App
No, you simply did not.
The app is free.

I accidentally uninstalled the Illustrator CC from my mac. Now I can't re-download the application. Everytime I click "Download", it takes me to the creative cloud app and only shows me the app is up to date. Is there any way I can re-download and reinsta

I accidentally uninstalled the Illustrator CC from my mac. Now I can't re-download the application. Everytime I click "Download", it takes me to the creative cloud app and only shows me the app is up to date. Is there any way I can re-download and reinstall Illustrator CC?

Have you already used the Cleaner Tool?
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I just purchased an iPhone 5 and my phone has many duplicate contacts on it. I want to edit my contact list that's saved on the cloud and then replace the contacts on my phone with the edited list. I have spent hours but no success yet.

I just purchased an iPhone 5 and my phone has many duplicate contacts on it. I want to edit my contact list that's saved on the cloud and then replace the contacts on my phone with the edited list. I have spent hours but no success yet.

Okay
So when you edit in iCloud you are not seeing an update on your iphone?. I just did a test in iCloud.com and it changed my iPhone contact list in less than 1 second. So iCloud is functioning fine.
If you delete all the contacts on your iPhone and if you are properly synced they will all be wiped out on iCloud.....ugh! So let's not do that...
Your plan should be to make all the changes in iCloud and have them flow down to your iPhone. That sounds what you are trying to do anyway.
So. if you delete a contact in iCloud or edit a contact in iCloud then you are not seeing the changes on your iPhone?
If so then they are not properly synced..... but I wonder how you have any contacts in iCloud.
Let me know if you are seeing any changes, if mot then we can review the syncing set-up.
Cheers

HT4623 I bought extra cloud storage in order to get the update, yet my iPhone is still saying I don't have enough storage.

I've just tried to update to iOS6, yet was getting the message '2.5MB storage needed'. Decided I might aswel buy an extra year of extra cloud storage, yet my phone still won't let me download the new iOS as it still must not have registered that I now have enough storage capacity.
Thanks

Icloud storage has nothing at all to do with the amount of storage on your iphone.
You need to make more room on your iphone by deleting some content.
Icloud has nothing at all to do with this.

I just purchased Creative Cloud, but it won't let me down load the app I paid for

I just purchased Creative Cloud Photo and it won't let me down load the apps, let alone even let me get to the page to down load.

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-and try some steps such as changing browsers and turning off your firewall for downloads
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I purchased extra cloud storage and it shows 51 GB available yet there's no room for anything. How do I allocate that available storage?

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