I purchased InDesign but can't open it in CC or directly.

Can't even find the exe on my computer, but I can see it in CC and it has a check and says "Updated".

No luck, I searched the whole computer and it's not there. I tried to download the software again, but CC popped up and shows that it's already in my Apps list.

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Indesing updated to latest version (10.0) but can't open file created yesterday.

Created a file yesterday with Indesign. Wanted to continue work today but Indesign requests to update to 10.0. I updated allready I even created this file with this version with this edition of Indesign but can't open it anyway.
- Alert shown is: Cannot open "[documentname]" because it was saved with a newer version of Adobe InDesign CC (10.0). You must use that version or later to open the file. To then enable it to be opened in this version, choose Save As InDesign CS4 or later, or export to IDML. -
So to be clear; I created this document in this version of Indesign and it just doesn't open anymore although all possible updates are performed.
Am really in need of some help since it is about two documents and I just lost work like this...
Kind regards,
Linda

Aaaaaaahhhhh....FOUND IT!! The trick is to NOT use the alias-thumb in the dock, but to actually start up in the apps-folder where the Adobe Indesign 2014 edition is installed next to the 'old' edition.
Wow. Not sure to feel stupid or to be angry... pffff...
Back to work I say! (The best remedy...)

I have just purchased Photoshop Elementar in Swedish, but can not open the program.

I have just purchases Photoshop Elementar in Swedish, but can not open the program. Why?

what file(s) (name and extension) did you download?
what are you clicking to start installation?
what do you see after clicking?

My Apple ID is valid but can't open icloud account how do i proceed?

My "Apple ID is valid but can't open icloud account" is the message I receive when I try to sign in to icloud so how do i proceed? I want to install to my ipad and iphone Apple's locator service in my systems, I have a PC for work reasons where I do my apple safari and Itunes and now installed icloud but I don't recall having an icloud account. I guess I do have an accout but how do I not confuse it with my current Apple Id account as I retrieve or create a new icould account? Thanks.

You are getting this message because you are trying to create an iCloud account on a PC by signing with your Apple ID. You can only sign into an existing account on a PC. You first have to create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.5) or higher. After creating your account on one of these devices you will then be able to sign into the account using this ID on your PC.

ITunes tells me "Could not be used because the original file could not be found. Would you like to locate it?" I can locate it and all my other music, but can only open one song at a time. How do I set it to open all my music whenever I want it?

iTunes tells me my song selection: "Could not be used because the original file could not be found. Would you like to locate it?" I can locate it and all my other music, but can only open one song at a time. How do I set it to open all my music whenever I want?
Message was edited by: Woildbill

I just spent several hours dealing with this when switching to a new PC. It was extremely frustrating as I knew my files were on my external HD but no matter how many times I copied my old iTunes folder over the files were still missing...because dummy me had forgotten to "unhide folders" on my new PC and my old files were actually stored in a hidden folder created long long ago.
This is how I did it on Windows 7 with iTunes 10
1. Look in iTunes Advanced Preferences to see where iTunes is saving files. (Edit, Preferences, Advanced)
Example: C:/Users/Woildbill/My Music/iTunes/Music
2. Ensure you are able to see hidden files - Control Panel, Folder Option, View, Show Hidden Files
3. Use Your Computer's Search Function to Locate the Missing File (Start, Search, type name of song - I started my search in "My Music" folder but be sure to expand to entire Computer if not found right away)
4. In Search Results, right-click found folder and select properties. This will tell you where the file is actually stored.
5. Use Windows Explorer (right-click start) to navigate to the location of the file. It is likley your other missing files are in the same location.
6. In Windows Explorer, copy the newly located files to the iTumes location from Step 1 and everything should work again.
Hope this helps!

Apple tv is giving me a meesage that says... There is a billing problem with a previous purchase. Go to the iTunes Store on your computer and click Purchase History to resolve problem. I have gone to my purchase history but can't seem to fix this issue.

Apple tv is giving me a meesage that says... There is a billing problem with a previous purchase. Go to the iTunes Store on your computer and click Purchase History to resolve problem. I have gone to my purchase history but can't seem to fix this issue.

You can contact the iTunes Store Customer Service department at no charge using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find an "Email Us" button) and explain your problem to them.
Copied from Varjak Paw in :https://discussions.apple.com/thread/2598671

IPhoto 08 Version 7.1.5 with 510 gb in a single library. I move it to a hd but can't open in a new mac iphoto version 8. It rebuilds and then stops. What to do?

iPhoto 08 Version 7.1.5 with 510 gb in a single library. I move it to a hd but can't open in a new mac with iphoto version 8. It rebuilds and then stops. What to do?

Select your My Book Studio for Mac icon on your Desktop and type Command + i to bring up its Info pane. Check the formatting. It should look like this:
If it's not formatted as such you'll need to reformat it after backing up what's on there now.
OT

I have signed up for iCloud but can't open it even after I sign in. I just get the account page.

I set up iCloud on my iPad Air and on my PC but can't open it past the Account page where I sign in. I can't access any of the features (like iemail, documents etc.) There is no where for me to open them.

I'm not sure what you're looking for on your iPad. You set up iCloud by going to Settings>iCloud, signing in with your Apple ID to create your account, then turning on the data you want to sync with iCloud. However, iCloud is a service, it isn't an app. It will sync data that you add or change within the apps on your your iPad that are syncing with iCloud (contacts, calendars, notes, reminders, etc.).
When you go to icloud.com from your computer browser, you should get the sign in pop-up like the image below. After signing in, you can access the apps from icloud.com. If this isn't working for you, you may need to troubleshoot your browser as explained here: http://support.apple.com/kb/ts4050.

I am connected to wifi, but can't open webpages or collect mail

I am connected to wifi, but can't open webpages or collect mail. I have tried to reconnect; to forget the network, all those things that should hepl. My phone and my computer recognize the network, the ipad doesn't. I mean I am connected and have a full scala of connection bows, but nothing happens.

You iPad recognizes the wifi signal, but is not connected.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I'm working on the 30 day trial Photoshop CC on my laptop but can't open it on my school's paid Photoshop CC 2014. What do I do to open it?

I'm working on the 30 day trial Photoshop CC on my laptop but can't open it on my school's paid Photoshop CC 2014. What do I do to open it?

Your question is confusing. Are you trying to open your 30 day trial on the school computer or are you trying to bring the school's version on your computer? What is the end goal? Is it to retrieve your files from creative cloud?
I personally would use Dropbox if that is the goal.

Can open adobe reader, but can't open a pdf.

can open adobe reader, but can't open a pdf. have uninstalled reader 2 times and reinstalled it, but still get same results. running windows xp.

Three things to try...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html
P.S. this is a public forum; please do not post your telephone numbers or other private data (email signature!)

After updating to ios 8.1, receive sms but can't open or send sms

After I updating to ios 8.1, I can receive sms but can't open it or send sms

User troubleshooting consists of restart (powering the phone off and then back on), reset (holding the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot.), restore from backup through iTunes, and finally restore as new through iTunes. I would also force closed the Messages app, double-tap the home button to bring up the multi-tasking bar. From there, locate the Messages app and swipe upwards on the app thumbnail to close. Then try the troubleshooting steps I provided. Test the app after each step. If after the final step you are still unable to send an SMS, then you need to contact the carrier again. They need to check your account. SMS is a carrier function and there is no setting on the iPhone to enable or disable SMS.

I can open and read my email but can not open any links

I Can open my email but can not open any links

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
It's probably not the cause of your problem, but you should update the iOS to iOS 7.1.2
 Cheers, Tom

After updating Mozilla to 3.6.13, Ican still access my Hotmail, but CAN'T open, delete or move messages. Is there a solution? Thanks!

after updating Mozilla to 3.6.13, I can still access my Hotmail, but CAN'T open, delete or move messages. Is there a solution? Thanks!

Niel,
thank you for the information...I will try your suggestion tonight.
Arghhhh. Feel like an idiot - as I was clicking within the 'info' tab of these 'locked' folders, I guess I figured out that I could asign myself these 'locked' folders and open them after selecting a user and typing a password in. At that point, I was not looking forward to double-clicking every 'locked' folder and sub-folder from my restored drive.
Looks like your suggestion will save me alot of time.
Will advise with results....
Dave.

Reader 11.0.04 installs but can't open anything

reader 11.0.04 installs but can't open pop up states: "failed to load core DLL" have tried to use adobe cleaner & downloaded/installed several times with same results also in Windows folders with PDF files no longer can preview

http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

I purchased InDesign but can't open it in CC or directly.

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