I recently bought logic pro x from the app store and now i want to update to 10.0.4 and its saying it wasnt purchased here!!! sort it out apple very annoying!!
I recently bought logic pro x from the app store and now i want to update to 10.0.4 and its saying it wasnt purchased here???!!! sort it out apple very annoying!!
Although there will be many here that will sympathise with your situation, this is a user to user forum. Apple don't come here. The store (if you go to apple.com) now do real time chats. Failing that you'd need to call them to sort your issue out.
Hope this helps
Similar Messages
-
Hello!
I purchased the Logic Studio CD set in a retail store two years ago or so, and I was wondering if there was a way to have the app store recognize this purchase so all I need to do is download Logic Pro 9 from the app store when I get my new iMac (without a disc drive) this month?
Thanks much,
ElliottHi
Short answer: No. You cannot convert "DVD" licences to Appstore ones.
I'd suggest that you:
Make Disk Images of the DVD's on your current Mac, and use those for future installs
Make use of the "Remote Install"/DVD drive sharing feature
Buy and External DVD drive
CCT -
i am trying to download OS X Lion from the app store and it says it can not complete my purchase becuase it needs at least 2GB of space and over 2GB on my computer...any ideas??
That requirement is referring to the need for 2gB of RAM, not hard drive space.
Stedman -
how do i delete from the startup disk? I am trying to get Mountain Lion from the App store and it says that the purchase was not complete because i need 4.06 GB space to download OS x 10.8. and to remove items from my startup disk to increase space. How?
ThanksYou can use iCloud with 10.7.5. You do not need to upgrade to Yosemite. You should provide a minimum of 15 GBs of free space or 10% of the hard drive's capacity, whichever is greater.
Freeing Up Space on The Hard Drive
1. See Lion/Mountain Lion/Mavericks' Storage Display.
2. You can remove data from your Home folder except for the /Home/Library/ folder.
3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
4. Also see Freeing space on your Mac OS X startup disk.
5. See Where did my Disk Space go?.
6. See The Storage Display.
You must Empty the Trash in order to recover the space they occupied on the hard drive.
You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located. -
my phone will not let me purchase things from the app store and it says I should contact support when I try
Then you should do what it tells you to do and contact Support:
https://getsupport.apple.com/GetproductgroupList.action
Cheers,
GB -
I have a new IMac, purchased from my Dad that he never used. I just did the latest update to 10.6.8. I wanted to get "Numbers" on the computer from the App Store but it says I need 10.7.4. How do I get this? Everytime I try update it goes to 10.6.8. I am new to Apple and struggling a bit.
Choose About this Mac from the Apple menu and check the processor.
If it's a Core Duo Mac, you must install the DVD version of iWork. If you previously got a compatible version of Numbers from the Mac App Store, go to its home page and click on Support under Quick Links.
If it's a Core 2 Duo or better Mac, try purchasing Mac OS X 10.8 from the Mac App Store. If you get told that it's incompatible, phone the online Apple Store and order a download code for 10.7.
If upgrading to 10.7 or 10.8 requires any other upgrades or replacements(they both require at least 2GB RAM and don't support PowerPC-only software such as Office 2004), it may be cheaper to buy and install the DVD version of iWork even if your computer can be upgraded to use the Mac App Store version.
(74446) -
How to I remove an app from the App Store I don't want to update?
Here's my problem: There's Angry Bird on my Mac App store and I keep being prompted to update the App from the Mac App store. Except another account was used(not mine) to buy the game($5) from the Mac App store. So every time I'm prompted to update it to get rid of the notification, it asks me to put in the password of that other account. But the thing is it's not even installed on my Mac, it just tells me I have an update for it. I don't want to pay $5 just to remove it. How do I remove Angry Birds' update if it's from another account?
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
4. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method. -
I've purchased Logic Pro 9 for $200 on the app store. I've invested time and moneny into plugins and creating music with this DAW. Ever since Logic X replaced the previous version, I've been worrying about whether or not I'd be able to re-download my Logic 9. When I go to the "Purchased" tab in the App Store, it says that the app is unavailable. I'll be going to college soon and I want to take my Logic 9 from my iMac to a MacBook Pro. However, when the time comes to move to the MacBook Pro, would I have to spend another $200 for a version that I don't want?
Your purchased copy of LP9 that you bought from the Mac App store.. should appear under the Purchase Tab so long as you have signed into the Mac App Store using the original Apple ID you used to purchase it in the first place....
If it doesn't.. simply sign out of the Mac App Store via the menu item Store/Sign Out.. and sign back in again using your original Apple ID and it should then reappear....
Also remember.. not to click on the LP9 icon itself in the entry under the Purchase tab.. but the download/install button to the far right of it's entry under the Purchase tab... and don't try to download it anywhere else in the Mac App Store as you will then get that 'Unavailable' message... -
I am trying to buy Logic Pro 9 from the app store, but every time I try I get an error
I just bought a brand new MacBook Pro 15" that runs OS X Lion and I am trying to download Logic Pro 9, but when I try to download it all I get is an error window that says "There was an error in the App Store. Please try again later. (100)" I have tried again later. And later again. Still the same thing. My payment does not get processed and the download never starts. I also have no firewalls up or anything else that should be getting in the way. Not really sure what to do and was wondering if anybody is having this problem.
In PC/Mac iTunes left pane select iTunes Store and at the top select music.
Did it help? -
Is logic pro 9 from the app store compatible with my Mac pro?
I have a Mac pro 5.1. Logic pro 9 is available at the app store. Usually they are for IPads or IPhones. Is Logic Pro 9 compatible with my Mac Pro?
SherpIt's compatible. Note that there's an App Store (for iPhones, iPads and iPods touch) and a Mac App Store (for Macs, available since Mac OS X 10.6.6). Just open the Mac App Store and purchase Logic Pro 9
-
Hi, I have an iPhone 5s. I just downloaded the Hulu Plus app for my iPhone and in the app store it's as I can open it however when I hit open, it does not open in fact, nothing happens. Also there is no icon for Hulu Plus on my home screen so I'm confused as to what exactly to do I'm going to settings and there's only one thing that you can do which is reset. I tried that. nothing.
Have you restarted your phone?
If so, try a reset. Press and hold the home & sleep/wake buttons until the screen goes blank, ignoring the power off slider if it comes up.
Check for the app again after the phone starts back up.
~Lyssa -
Can't download a previously bought Logic Pro 9 from mac app store
Hello,
I have just bought a new Mac mini, and I tried to download LP9 from the appstore (I had already bought it), but I can't find it in the "Purchases" tab.
I tried to get it from https://www.apple.com/fr/logicpro/ but when it launchs the mac app store says it's not avaible in my country...
I payed for it, so I'd really like to use it.
As I need it for tomorrow, a little help would be appreciate!
Thank you.Welcome to Apple Support Communities
If I'm not wrong, Logic Pro 9 isn't available anymore for download. Anyway, first check if it's hidden, and if so, unhide it > http://support.apple.com/kb/ht4928 -
Downloading Logic Pro 9 after it was replaced with Logic Pro X in the App Store
I bought Logic Pro 9 a while ago, and I recently reinstalled my Macbook's OS for a new school year, and now I can't find where I can download Logic Pro 9 again, as I don't want to spend another 200 USD on the newer Logic Pro X.
If you purchased Logic Pro 9 from the App store then...
On your Macbook, go to the Mac App Store app
Make sure you are signed into the App Store using the same Apple ID account that you used to purchase Logic Pro 9 originally...
Go to the Purchased tab in the Mac App Store app... and you will find Logic Pro 9 there, ready for you to download and install.
If it is not found under the purchased tab then either you have not signed in using the same Apple ID you used to purchase it originally or... something has become corrupted in your receipts on the Mac App Store servers.. in which case you will need to contact Apple and ask for their assistance to reset things server side. You should have an email from Apple which contains your order info when you bought Logic Pro 9 orginally and you may need to give them that order info for them to authenticate you did purchase LP9 before they can reset their server info for you. If you don't have it Apple may ask you for other proof of purchase such as CC records etc...
If you didn't buy LP9 originally via the app store then you must use the DVD version you originally used to install it. -
Has anybody downloaded logic pro from the app store and how did it work thanks
has anybody downloaded logic pro from the app store and how did it work?
thanksI've recently upgraded my stuff with a Mac Mini Server and downloaded Logic from the app store with absolutely no problems at all. I'm on 10.7.3 with an i7 processor and 4Gb memory (yeah, may as well put another 4 in as well, I know).
Logic 9.1.6 is running very smoothly for me, but I think I'll go to 9.1.7 because there is a malfunction with time stretching regions in the Arrange window that the update's meant to fix.
A lot of your experience with downloading the additional content, apart from Logic itself, will depend on the speed of your internet connection, but the software handling of that aspect seems quite good - best to just load one lot of stuff at a time and see how it works out. -
I bought a Mac Book Pro retina display, Serial Number C02J*****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. there is an error in the App Store. Try again later (100). Your Apple ID has been disabled, contact iTune support". However,the problem still persists even after my password has been successfully reset. What is is the error in the app store? I really need help to resolve this issue.
Moreover,I also need help how to update to the mountain lion free of charge as my Mac pro is four(4) days old.
Sincerely
Asrat Kahsay
N.B. I'M not exactly sure the operating system is "Mac OS X v10.7.x". However, I do know for sure it's Mac OS X v10.7.4
<Edited by Host>The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The OS X Mt Lion up-to-date program;
http://www.apple.com/osx/uptodate/
Maybe you are looking for
-
Photosmart C7280 All-In-One Wireless Not working
My wireless printing was working fine with my Photosmart C7280 for about at least a year or more and now recently the wireless side stopped working. My Apple devices (both iPad and Macbook) stopped recognizing my printer. Even when I tried to add via
-
Hi All I had posted the document in FICO but corresponding to that i m trying to execute BAPI_ACC_DOCUMENT_POST but i m facing some problem i had given all the mandatory values in BAPI but some error is coming in Obj Type field.. when i posted the do
-
Embedded audio doesn't play from server.
It plays fine in Preview but does not play from the server. I am using Dreamweaver CC and have used the suggested three sources, mp3, wav, and ogg. I am very new at HTML and Dreamweaver CC so was looking for the most basic way to approach this. I don
-
My ipod now does something I have never seen before. It syncs okay but itunes has to be closed to start with. I plug in the ipod and windows first will recognize it as removable disk. I can minimize this and it will sync most of the time. Is there so
-
Hello I am unable to trace from where the customer credit account is considered in sales order. I was under the impression that the customer credit account is considered of the payer, however the sales order which has customer credit account is diffe