I recently gifted a song but the recipient says it was not received. What can I do?
I recently gifted a song to someone's e-mail but they say it was not received. What can I do?
if the song cuts off early try deleting it out of your library then going to the new "Purchased" feature and redownloading (its free). I had to do this with some of my tracks that didn't fully download (though they said they did). Once I redownloaded I had the entire song no problem.
Make sure you delete the file completly from computer...that way iTunes will see that it is not already downloaded and will allow you to download it again.
Similar Messages
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Purchased songs in the past then recently purchasd new songs, but the new purchases replaced all of my old purchases. How can I retrieve my old purchases? Cannot find them in any of my playlists.
If you purchased all of the songs through itunes store, please follow these steps:
1. Open up Itunes and Click on Itunes Store
2. Once you're in the Itunes Store look to right side of the screen and you should see the word "purchased". Click purchased and you'll be sent to a purchase screen.
3. Click on "All Songs" and then it will show all the songs you've downloaded. From there you just hit the button that looks like a cloud with an arrow on it, and it will download all the songs all over again. -
HT5312 I tried to download a song but Apple is saying I have not used this computer before
I tried to download a song but Apple is saying I have not used this computer before and that in order to downloas the song I need to "verify my identity" by answering some securiry qiestions.
This is wrong because I have downloaded scored of songs on this computer but I answered the security queations anyway, only to be told I have answered incorrectly.
But the anwers were correct.
Anyone any ideas what might be happening?
Thank you.Have you re-installed or updated the OS on that computer ? There have also been the occasional post from other people when it hasn't been the first purchase.
If it's not accepting your answers then the page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
I would like to add to the Safari toolbar on my ipad 5 IOS 6 machine. I have searched the web and find some instructions to do this but the words and pictures do not match what I can see. I am beginning to think this is not a capabilty of the ipad 5 but perhaps for a Mac computer running Safari. Does anyone know if it is possible to add tools to the toolbar on the latest version of iPad OS & Safari Browser? If so please tell me how. Thanks
You cannot customize the Safari toolbar on the iPad.
What you can do on the iPad is go to Settings>Safari>Always show Bookmarks Bar>On and that will add a bookmarks bar on to the Safari browser. -
my phone repeat the same song all the time, and i want to know what can i do to automatic pass to others songs
You probably have Repeat turned on. While playing the song, tap the cover art to reveal the additional music controls (see photo below). Tap the Repeat control on the bottom left until it turns white (white is off, blue is on).
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This error (HTTP 404 Not Found) means that Internet Explorer was able to connect to the website, but the page you wanted was not found. It's possible that the webpage is temporarily unavailable. Alternatively, the website might
have changed or removed the webpage.
For more information about HTTP errors, see Help.check this
http://social.msdn.microsoft.com/Forums/en-US/5576aba1-d196-42ce-bd62-ad5ddfa3a8fd/this-error-http-404-not-found-means-that-internet-explorer-was-able-to-connect-to-the-website-but?forum=sharepointgeneralprevious -
I am not able to turn off voice over. I have tried to do settings -> General -> Accessibility -> VoiceOver and then triple clicked it but the VoiceOver won't turn off. What can I do? I have even tried to reset the machine keeping the data, no use.
A few people have reported problems with the hand gestures since IOS 8. It's not normal, I have don't have the problem on my iPad 4. I doubt it's a major problem but if it happens regularly I'd have it checked out by the Genius bar at the Apple Store.
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I use iPhone, iPad and MacPro, all works fine but the newly purchased iMac does not receive emails on time - always later than other devices. Why and how to fix?
Go to Mail Preferences
Click on the General tab
Set "Check for New Messages:" to "Every Minute"
Hope this helps -
Hi, I forgot the password of my iphone4s I tried more than ten times and it lock me out with a message to connect the iPhone with itunes on the screen but the itunes doesn't recognise it. What can I do?
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iOS- Forgotten passcode or device disabled after entering wrong passcode
3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
4. iOS- Understanding passcodes
5. What to Do If You've Forgotten Your iPhone's Passcode
6. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
7. Restoring iPod touch after forgotten passcode
8. RecBoot: Easy Way to Put iPhone into Recovery Mode - if all else fails.
Forgotten Restrictions Passcode Help
1. How to Recover Forgotten iPhone, iPad Restrictions Passcode
If this method does not work, then you will need to fully Restore your
device as New
Also, see iTunes- Restoring iOS software. -
I have installed facebook on my iphone4 but the app doesnt come up on screen, what can i do?
I have installed facebook on my iphone4 but the app doesnt come up on screen, what can i do?
Have you restarted your phone?
If so, try a reset. Press and hold the home & sleep/wake buttons until the screen goes blank, ignoring the power off slider if it comes up.
Check for the app again after the phone starts back up.
~Lyssa -
i need help i drop my cell in the water and it show me no sim i buy a new sim. but the seim it show me no sim . what can i do?
aredina, It's disheartening to learn that your phone was dropped. When a device is exposed to water, it's very common to receive error messages such as "No SIM". It sounds like the SIM card slot or copper readers may be damaged. Have you covered your phone with insurance http://vz.to/o9N7Nb? If so you can file a claim, here http://bit.ly/07CrqPK. We're happy to examine your phone for you at any of our local stores http://bit.ly/3SdsA , as well.
TanishaS1_VZW
Follow us on Twitter @VZWSupport -
After download itunes installation began in windowx xp near the end of the installation the message says: it was not possible to write the value to the key Software / Classes / .mpg / OpenWithList / iTunes / .exe.
Already reinstalled 3 times and always says the same message.
thank youOnly two had virus on windows XP this week and wiped them with Avast. The itunes asked me to install the update, and so I did. but it always gives me that message.
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I just bought an iTunes card in Spain but now I'm in Switzerland and it says it's not valid, what can I do?
Sorry, but there's nothing you can do. iTunes Cards are valid only in the country of purchase. So you cannot use that card in the Swiss iTunes Store. Sell or give the card to someone back in Spain.
Regards. -
i can not open my i pad-1 and the device gave me message connect to iTunes and when connect the computer give me message type the password firstly i do not know what can i do ?
Is it disabled due to too many incorrect passcode attempts ? If it is then you may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and restore/resync your content to it.
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I gave a playlist and the recipient received the email. They upgraded their iTunes to the latest version, clicked on the Redeem Now button in the email and instead of automatically downloading it goes to the iTunes store and the Redeem Gift page. So we believe we found the code to enter, but is offers and error saying the code is not valid/cancelled, but I have been charged for it??
How do we resend the link or validate that the code is correct and functioning?Do a factory reset .. nothing will be deleted from your backups and you will be able to get access to them again.
The Factory Reset Gen1-4.
Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
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