I recently purchased a movie (Prometheus) on my computer through iTunes and every time I try to put it on my iPhone, it fails. How can I successfully sync this video? Mind you, every other file syncs flawlessly.

Can you connect to a wifi source on the device? Enable wifi in settings on the device itself. If you don't have wifi at home, there may be a local hotspot you can use for this.
The reason this happens is carriers don't want people downloading huge files that would slow their network as well as eat up your data plan.

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I have adobe CS 5.1 and recently (after an update) it is giving me an error (Could not save...because of a program error) every time I try to save my work as a PDF Help how can I get this resolved??

I have adobe CS 5.1 and recently (after an update) it is giving me an error (Could not save...because of a program error) every time I try to save my work as a PDF> Help how can I get this resolved??

Run the cleaner, reinstall.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
And don't bother with running any updates unless you really need them or they fix a critical issue relevant to your workflow.
Mylenium

Mozilla crashes every time I try to download an attachment to an email. How can I correct or stop this happening?

This only appears to happen when I try to download attachments to emails

See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.org/kb/Firefox+crashes

HT201210 my iphone 1st gen is stuck in recovery mode and every time i try to reinstall firmware i get an error code 1015 can anyone help please?

my iphone 1st gen is stuck in recovery mode and every time i try to reinstall firmware i get an error code 1015 can anyone help please?

Make sure you are using current iTunes on your computer. Click the iTunes Tab at the top of this page. Or try to Restore your iPhone with a different computer.

HT1766 After restoring my iphone 4 to factory settings, then restoring from a recent backup, my phone will reboot but keeps coming back to the "new setup or restore from backup screen". How can I by-pass this screen to go directly to the sync apps/music s

After restoring my iphone 4 to factory settings, then restoring from a recent backup, my phone will reboot but keeps coming back to the "new setup or restore from backup screen". How can I by-pass this screen to go directly to the sync apps/music screen?

Well, it's certainly behaving as though the phone that was backed up was synced to a different iTunes library.
I'm going to throw one more thing out there... Yes, you backed it up to this computer... Was the phone previously set up to sync with this computer? Or was it syncing with a different computer and you just backed it up to this one?
You may have to end up setting it up as a new device and rebuilding the phone by manually re-syncing your data, apps, music, etc. to the phone.
Trying to keep your library on a different drive can be tricky. If iTunes starts up and the library isn't available, it may end up generating a new library ID, meaning that you could easily find yourself in exactly the position you're in now...
I'm curious why there was a need to restore your phone to begin with... It may not have any bearing on this at all, but it could.

Please help I just accidentally deleted a very very important note from my "Notes" on my iPhone 4s. How can I get it back? Is there a "Trash" file somewhere for deleted notes? Thank you, Susan

Please help I just accidentally deleted a very very important note from my "Notes" on my iPhone 4s. How can I get it back?
Is there a "Trash" file somewhere for deleted notes?
Thank you,
Susan

Had you never backed up the phone before? When you saw the iTunes logo and cable, the device was in recovery mode. The data was already lost. The only way to recover from that is to restore the device, which will delete all of your data. You will only be able to restore to your last backup, whenever that was. Sorry this happened, but this highlights the importance of doing regular backups. The backup is the only protection you have against a problem like this.

I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?

Can someone please help me get my iPhone to sync to your computer?
I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?

Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H.

TS1398 every time I try to put in the password I have to put in a space before I can join the network. This adds another character to the password which then makes the password incorrect. How do I get by this problem so I can finish setup?

Every time I try to put in the password for wifi connection in setup I have to put in a space after the password so that I can "join". The extra space changes the password and I can't join my home network!!! What do I do to get the password accepted and continue with setup?

Why do you have to enter a space at the end of the password? Did you try just tapping the keyboard icon in the lower right corner of the keyboard to hide the keyboard or just hit return after you enter the final character of the password?
If you can't get it to work, restart the iPad and try again.

Every time i try to put new music on my iPhone 5 it keeps puting on all the apps i have ever downloaded.

Every time i try to put new music on my iPhone 5 it keeps puting on all the apps i have ever downloaded. And on top of that i don't even get my music on it! really anoying!!

You are looking at the tabs in iTunes on your computer when your phone is connected? That is where you manage what gets transferred and what does not.

Every time i try to update or restore my iPhone 4 (5.1) it tells me a lot of errors and it stuck in recovery mode :/ any help?

Every time i try to update or restore my iPhone 4 (5.1) it tells me a lot of errors and it stuck in recovery mode :/ any help?

Well, if you want or need help, it would be a good idea to start with telling us what those errors are. We're not mind readers.

I bought a 160gb iPod classic every time I try to put music on my external hard drive only copy up to 1500 songs and then freezes Itune me and I can not close, asks me to restore the ipod as factory, and do nothing . I try to close the program and itune w

Me compre un ipod classic de 160gb cada vez que trato de ponerle musica de mi disco duro externo solo copia hasta 1500 canciones y luego me congela el Itune y no lo puedo cerrar, me pide que restaure el ipod como de fabrica, lo hago y nada. Trato de cerrar el programa de itune y no me deja, trato de apagar el computador y no lo puedo apagar, he buscado para ver si tiene errores el disco del Ipod y me dice que esta bien. Lo he restaurado como 8 veces y le he puesto musica y videos pero siempre me borra todo. He aplastado Menu y Seleccion para entrar al sistemade diagnostic o del ipod y le pongo el test manual donde entro al IO y me dice q todo esta bien. Le he dado ya varios Format directamente desde el Windows 7 y nada tampoco, siempre me borra todo desde que pasan mas de 1300 canciones y me congeal todo el equipo. Ya no se que pensar de esta compania Apple porque no da ninguna solucion ha este tema.
I bought a 160gb iPod classic every time I try to put music on my external hard drive only copy up to 1500 songs and then freezes Itune me and I can not close, asks me to restore the ipod as factory, and do nothing . I try to close the program and itune will not let me, I try to turn off the computer and I can not shut, I looked to see if the iPod disk errors and says it's okay. I restored it about 8 times and I've put music and videos but I always delete everything. I crushed and Selection Menu to enter diagnostic sistemade or ipod and I put the manual test where I enter the IO and q tells me everything is fine. I have already given several Format directly from the Windows 7 and anything either, I always delete everything from passing over 1300 songs and I congeal whole team. No longer have to think of this company because Apple gives no solution has this issue.

06-sep-2012 0:14
Me compre un ipod classic de 160gb cada vez que trato de ponerle musica de mi disco duro externo solo copia hasta 1500 canciones y luego me congela el Itune y no lo puedo cerrar, me pide que restaure el ipod como de fabrica, lo hago y nada. Trato de cerrar el programa de itune y no me deja, trato de apagar el computador y no lo puedo apagar, he buscado para ver si tiene errores el disco del Ipod y me dice que esta bien. Lo he restaurado como 8 veces y le he puesto musica y videos pero siempre me borra todo. He aplastado Menu y Seleccion para entrar al sistemade diagnostic o del ipod y le pongo el test manual donde entro al IO y me dice q todo esta bien. Le he dado ya varios Format directamente desde el Windows 7 y nada tampoco, siempre me borra todo desde que pasan mas de 1300 canciones y me congeal todo el equipo. Ya no se que pensar de esta compania Apple porque no da ninguna solucion ha este tema.
I bought a 160gb iPod classic every time I try to put music on my external hard drive only copy up to 1500 songs and then freezes Itune me and I can not close, asks me to restore the ipod as factory, and do nothing . I try to close the program and itune will not let me, I try to turn off the computer and I can not shut, I looked to see if the iPod disk errors and says it's okay. I restored it about 8 times and I've put music and videos but I always delete everything. I crushed and Selection Menu to enter diagnostic sistemade or ipod and I put the manual test where I enter the IO and q tells me everything is fine. I have already given several Format directly from the Windows 7 and anything either, I always delete everything from passing over 1300 songs and I congeal whole team. No longer have to think of this company because Apple gives no solution has this issue.
iPod classic, Windows 7, ME BORRA TODO Y SE CONGELA

HT1386 I keep getting error 4001 every time i try to put music from old ipod to iphone

I keep getting error 4001 every time I try to put music from old ipod to new iphone.....what do I do ?

The iTunes Match servers may be busy; see discussion here: https://discussions.apple.com/message/18525437#18525437%2318525437.

HT3204 Having purchased a Bluray of Les Mis with a digital download, I am unable to download the film through iTunes with each time I try it stops at 1.43GBytes. I have attempted both Win8 PC and iPad with the same result. Any ideas?

Having purchased a Bluray of Les Mis with a digital download, I am unable to download the film through iTunes with each time I try it stops at 1.43GBytes. I have attempted both Win8 PC and iPad with the same result. Any ideas?

Hello there, TindyBobbin.
Just to make sure, here is a Knowledge Base article that reviews the process for downloading a digital copy:
Transferring or downloading an iTunes Digital Copy
http://support.apple.com/kb/ht1539
If all of the steps still do not help with the download, you may want to follow what is mentioned at the bottom of all instructions:
If you are experiencing issues downloading your iTunes Digital Copy, please contact iTunes Store Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

I need more storage but every time i try to buy it says payment method declined however i can buy any app from the app store with the same method

i need more storage but every time i try to buy it says payment method declined however i can buy any app from the app store with the same method

Make sure there is enough funds for storage. Contact your bank and verify they are not stopping transaction.

I recently updated from my iPhone 3G to iPhone5. Now, every time I check my contacts, they are all duplicated it. How do I resolve (stop) this?

I recently updated from my iPhone 3G to iPhone5. Now, every time I check my contacts, they are all duplicated. How do I resolve (stop) this?

Are you syncing contacts over the air with an iCloud account or with an email account that supports syncing contacts over the air in addition to syncing contacts direct with a supported address book app on your computer via the iTunes sync process?

I recently purchased a movie (Prometheus) on my computer through iTunes and every time I try to put it on my iPhone, it fails. How can I successfully sync this video? Mind you, every other file syncs flawlessly.

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