I rented a movie and I can't see the picture but can hear the audio? What went wrong and can I get my moony back?

I rented a movie and can hear the audio but can't see the video. Where can I reload the movie or can I get my money back?

You should contact iTunes support:
http://www.apple.com/support/itunes/

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Updating iTunes 12.1 and get error message "The procedure entry point CMBlockBufferCopyDataBytes could not be located in the dynamic link library CoreMedia.dll - what went wrong and how to resolve this?

Updating iTunes 12.1 and get error message "The procedure entry point CMBlockBufferCopyDataBytes could not be located in the dynamic link library CoreMedia.dll". What went wrong and how to resolve this?

Entry point errors can often be fixed by deleting the offending dll, then repairing the component it is part of.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2

My 10.8.3 update did not install properly citing an 'Unknown Error'. Now, my Mail and Mac App Store aren't working. What went wrong and how do i fix it ?

My 10.8.3 update did not install properly citing an 'Unknown Error'. Now, my Mail and Mac App Store aren't working. What went wrong and how do i fix it ?

I tried this and still have the same problems. If I open Address book or the Mac App Store I get the library rebuild popup and a hang. I created a fresh user and then things are better apart from the printing issue. Its clearly some 3rd party software issue but the crash logs are meningless to me. I used the excellent Etre check app from http://www.etresoft.com/etrecheck so I have a list of what is being loaded and can compare clean and crashed user info but as I cant work out which of the startup items, launch agents, launch daemons etc that are causing the problem.
I have eliminated Dropbox, Mac Keeper and Witness, and it isnt related to my exterrnal LED cinema dispay or my external thunderbolt drives, or any USB devices if thats any help to anyone else. Info from Etrecheck follows -
Kernel Extensions:
          com.oxsemi.driver.OxsemiDeviceType00          Version: 1.28.7
          com.rogueamoeba.InstantOn          Version: 6.0.2
          com.rogueamoeba.InstantOnCore          Version: 6.0.2
          com.Cycling74.driver.Soundflower          Version: 1.5.3
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
             [not loaded] com.adobe.fpsaud.plist
             [not loaded] com.adobe.SwitchBoard.plist
             [not loaded] com.bombich.ccc.plist
             [not loaded] com.dymo.pnpd.plist
             [not loaded] com.intego.BackupManagerPro.daemon.plist
             [not loaded] com.micromat.TechToolProDaemon.plist
             [not loaded] com.microsoft.office.licensing.helper.plist
             [not loaded] com.orbicule.witnessd.plist
             [not loaded] com.sierrawireless.SwitchTool.plist
             [not loaded] com.stclairsoft.AppTamerAgent.plist
             [not loaded] org.macosforge.xquartz.privileged_startx.plist
             [not loaded]          pcloudd.plist
Launch Agents:
                 [loaded] com.divx.dms.agent.plist
                 [loaded] com.divx.update.agent.plist
                 [loaded] com.epson.epw.agent.plist
                 [loaded] com.lacie.raidmonitor.daemon.plist
                 [loaded] com.lacie.safemanager.daemon.plist
                 [loaded] com.micromat.TechToolProAgent.plist
                 [loaded] com.orbicule.WitnessUserAgent.plist
                 [loaded] org.macosforge.xquartz.startx.plist
User Launch Agents:
             [not loaded]          .DS_Store
                 [loaded] com.adobe.AAM.Updater-1.0.plist
                 [loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
                 [loaded] com.digitalrebellion.SoftwareUpdateAutoCheck.plist
                 [loaded] com.divx.agent.postinstall.plist
                 [loaded] com.google.keystone.agent.plist
                 [loaded] com.propaganda.dejavu.dvmonitor.plist
                 [loaded] com.valvesoftware.steamclean.plist
                 [loaded] com.zeobit.MacKeeper.Helper.plist
User Login Items:
          iTunesHelper
          Synergy
          TomTomHOMERunner
          Dropbox
3rd Party Preference Panes:
          Déjà Vu
          Flash Player
          Flip4Mac WMV
          GR-55
          Paragon NTFS for Mac ® OS X
          Perian
          Printopia
          TechTool Protection
          Witness

Tried synching iphone for the first time on new PC and got error followed by itunes logo and USB cable picture. No idea what went wrong and now phone is in this screen locked. please help!

tried synching iphone for the first time on new PC and got error followed by itunes logo and USB cable picture. No idea what went wrong and now phone is in this screen locked. please help!

I tried connecting to iTunes and neither the PC nor iTunes recognizes the device. I went through all the troubleshooting on the Apple website for this issue and nothing worked. I've reinstalled iTunes, the driver, everything and still can't get either the PC or iTunes to recognize the phone. I don't know what else to do :-( any help or suggestions are highly appreciated!
I would hate to have lost all my info, especially contacts and calendar items since I have no idea what was backed up prior to the phone getting locked on this screen. I've been told that my only option is to go to the phone carrier and they will reset it for me, but that means it will wipe out all the info.
I hope someone has a fix other than that one.

Camera app won't work camera works (FaceTime and photo booth, etc) but not in camera mode what is wrong and howmdominfix?

When I open the camera app all I get is a black screen. If I choose FaceTime or photo booth it works just fine so camera itself is fine. It seems to be the app that is not fine.
What is wrong and how do I fix it?

Quit the camera app completely and then try it again..
Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button.
Try the camera app again.

Can't see full picture in photobook only the thumbnail on page view

I made a photo book of my wedding and everything looked good. Then one day i opened it up to look at it and order the book and now all i can see for one of the pictures is the thumbnail at the top of the screen. It does not show up in the main view of the book and if i double click on the picture it goes to full screen and i see it for a split second then it dissapears to black. If I do a preview of the book that whole page of the book just shows up as a blank page.

d_b:
What has happened is the iPhoto database file has been damaged/corrupted somehow. It can happen if the user has renamed or moved any files or folders inside the iPhoto Library from the Finder or if there's been some sort of interruption while iPhoto is writing to that file. Since you're already tried rebuilding the library unsuccessfully, I believe your only option is to create a new library and import the Originals folder from the old one as follows:
Creating a new library while preserving the rolls from the original.
Move the existing library folder to the desktop.
Launch iPhoto and, when asked, select the option to create a new library.
Drag the Originals folder from the iPhoto Library on the desktop into the open iPhoto window.
This will create a new library with the same rolls as the original library. However dates on the rolls may be different but can be edited as you would the roll title.
Once this is completed you can delete the Originals folder from the desktop and the iPhoto Llibrary folder. If desired, you can keep the older library folder to try other fixes on it.
In the future I recommend you make a backup copy of the Library6.iPhoto file after each import and after doing a lot of editing and organizing in the library. Then if you experience a similar crash all you need to do is replace the damaged database file with the backup copy and you'll be back to the same place in the library as when you make the backup. See the tip at the end of my signature.
Do you Twango?
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've written an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.
MBP 2.16Ghz; G5 Dual Core 2GHz, 2G RAM ea, 250G HD; G4 Dual 1Ghz, 1.5G RAM; Mac OS X (10.4.10) 22" LCD, 710G FW HDs, Canon: SD700IS/i850/LIDE 50, Epson R200, 30G iPod, 2G Nano

I am trying to move my albums with the pictures to a flash drive but I get the pictures but not in the album.

How can I move my albums, including the title of the album , with the pictures to a flash drive. Every thing I try I only get the pictures but they are not in the album.

Create a folder on the Desktop with the ablum name. Then export the contents of your iPHoto album into that folder. Drag the folder onto the flash drive.
OT

I can't see iphone pictures, but are in memory

my iphone 4 16gb has an problem: i had 1100 pictures in my iphone library, but after i updated my iphone to ios 6.0 i can only see 50 pictures.
the settings app says that the pictures are still in the memory (5,9 GB) but i can't access or delete them.
any help?

never mind, i already solved it using iexplorer to delete the photos and synced them from my mac.

What went wrong? can someone help?

ok here is a question,i do not know what went wrong,but one day i plug in my ipod,and you know how it say do not disconnect right?Well my will say that untill the battery goes dead, and this here is a problem i have been dealing with for a long time!! I have tried the 5 R and everthing,someone please try to help

The "Do Not Disconnect" message is perfectly normal if your iPod is manually managed, or is set to automatic sync but you have disk use enabled. It's possible some settings have been changed accidentally to give one of these.
To check which you have, connect the iPod, open iTunes, go to edit>preferences>iPod.
If you are manually managing songs you will always need to eject the iPod after each connection by clicking the small icon at the left hand source pane next to the iPod in iTunes.
If on the other hand you are automatically syncing music, uncheck disk use on the preferences page and your iPod will automatically disconnect after each update is complete.
For more information on disconnecting and the "Do Not Disconnect" message, see these:
About the "Do Not Disconnect" and "OK To Disconnect" screens on iPod:
http://docs.info.apple.com/article.html?artnum=61685
Safely Disconnecting the iPod:
http://docs.info.apple.com/article.html?artnum=61135

HT1600 hi i rented a movie and wanted to play it in my livingroom apple tv i get the picture but it says my audio is unsupported what can i do

hi i recently rented a movie and when i wanted to play it on my apple tv the picture was there but it said unsupported audio i was watching it last night now its not working what could be wrong

Welcome to the Apple Community Newbieappleguy.
Have you tried adjusting the "Audio Out" and the "Dolby Digital" settings in settings > audio and video? It may be worth trying several combinations of these settings, although typically it is the "Dolby Digital" setting that causes most problems for users.
If you are using a sound system/receiver, make sure that you have correctly mapped the input port on your sound system to the output, if you are unsure about how to do this, refer to the manual that came with your sound system.
Have you tried playing various content sources (i.e. podcasts, music, iTunes Store video, other video etc), do you have the same problem with all types of content? If you use optical you might also check that you can see a red light at the end of your optical audio cable. Is your optical audio cable plugged straight into your sound system, or does it go through a switch or other device?

I can't see a picture but I can hear a sound on my iPad

I Can't see the picture on my iPad but I could hear the Sound idk what to do ?

A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure.

I cannot open my facebook app and it happened after an updating process but I don't know what really happened and even don't know what update was it. Please help me with this. Thanks

I cannot open facebook app in my iphone4 and it happened after going through an updating process. But I don't know what did I update it to. I've tried deleting and re installing but still doesn't work. Please help me. Thanks

Something has gone wrong. Force the phone into recovery mode, as described here, & restore it:
http://support.apple.com/kb/ht1808

I rented two movies under my account from my first computer but want to play them on my second, how do I get them to show up in my rentals on this computer?

I want to play two movies rented in my account but they are not showing on my account on this compute. How do I find them they arent in my unwatched?

They are supposed to show up in the Videos app and likely do not show up in the storage unless you start to watch them.

HT4972 We synced & updated my daughters phone for first time using my account. It deleted her contact list and inserted mine on her phone. Now she has been deleting the contacts but it is also deleting from mine! How do I get my contacts back?

I need help. I have an Iphone 3GS and so does my teenage daughter. I had not ever updated her until last night and I updated it using my Apple account. I did not think that I needed to make a separate account for her phone as the phone belongs to me and we share apps and such.
The update went well except all of her contacts were deleted. However, all of my phone's contacts were placed on her phone instead of her own. This was not a real problem for her as she did not have a great deal of contacts. But she did need to start delating mine from her phone. It was not until she had deleted all the way down to the H contacts that we realized as she deleted contacts from her phone, they were also delteing from mine!
I need help in retreiving all the contacts that she has deleted. There are important business contacts that I so did not want to lose!
What can be done? And how do we keep this from continueing to happen?

This information will explain it:
http://support.apple.com/kb/HT1495
Hope this helps

I can't see my pictures in teh finder using Quick look or Cover flow

I have iPhoto8 installed and it works fine, but I cannot get a look at my library of photos without opening iPhoto. I thought I was supposed to be able to use the finder and cover flow to see my pictures quickly to find the one I wanted without opening iPhoto? When I go to pictures I get the icon for the iphoto program and it says iphoto library, but I cant see pictures. Am I doing something wrong?

OBGYNDR
With iPhoto 7 the old iPhoto Library Folder has become a Unix Style Package folder. The change was made to the format of the iPhoto library because many users were inadvertently corrupting their library by browsing through it with other software or making changes in it themselves.
There are many, many ways to access your files in iPhoto:
For 10.5 users: You can use any Open / Attach / Browse dialogue. On the left there's a Media heading, your pics can be accessed there. Apple-Click for selecting multiple pics.
To upload to a site that does not have an iPhoto Export Plug-in the recommended way is to Select the Pic in the iPhoto Window and go File -> Export and export the pic to the desktop, then upload from there. After the upload you can trash the pic on the desktop. It's only a copy and your original is safe in iPhoto.
This is also true for emailing with Web-based services. If you're using Gmail you can use THIS
If you use Apple's Mail, Entourage, AOL or Eudora you can email from within iPhoto.
If you use a Cocoa-based Browser such as Safari, you can drag the pics from the iPhoto Window to the Attach window in the browser.
Or, if you want to access the files with iPhoto not running, then create a Media Browser using Automator (takes about 10 seconds) or use THIS
Other options include:
1. *Drag and Drop*: Drag a photo from the iPhoto Window to the desktop, there iPhoto will make a full-sized copy of the pic.
2. *File -> Export*: Select the files in the iPhoto Window and go File -> Export. The dialogue will give you various options, including altering the format, naming the files and changing the size. Again, producing a copy.
3. *Show File*: Right- (or Control-) Click on a pic and in the resulting dialogue choose 'Show File'. A Finder window will pop open with the file already selected.
All of these are safer and fster than surfing the iPhoto Library Folder.
Regards
TD

I rented a movie and I can't see the picture but can hear the audio? What went wrong and can I get my moony back?

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