I rented a movie on my apple computer but it won't play on my apple tv. i have never had a problem until a month ago. Home sharing is on, and internet is fine.

I rented a movie on my apple computer but it wont play on my apple tv. never had problems till 1 month ago. internet fine, home sharing on.

The movie must fully download to iTunes.
If you have an AppleTV1, have you downloaded a 1080p movie rental as it can't handle that, in which case alter your Preferences for downloads to 720p, contact iTunes Store support and see if they can re-enable the download or refund so you can rent again at 720p.
If you have black model ATV2 or ATV3, then I assume you are looking under the Computers icon where a new Rentals row appears in order to play rentals downloaded to iTunes.
AC

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HT1386 The SD version of my tv download didnt sync & I have an iPod. I can play it in iTunes but it won't sync with my iPod. I've never had this problem before, the other tv episodes have worked/downloaded both versions fine. How do I fix this?

The SD version of my tv download didnt sync & I have an iPod. I can play it in iTunes but it won't sync with my iPod. I've never had this problem before, the other tv episodes have worked/downloaded both versions fine. How do I fix this?

The SD version of my tv download didnt sync & I have an iPod. I can play it in iTunes but it won't sync with my iPod. I've never had this problem before, the other tv episodes have worked/downloaded both versions fine. How do I fix this?

I rented a Movie and it has been loading for 3 hours now. Internet connection is fine. Have never had a problem with this before. What's really annoying is that the 24 hour time limit is counting down even though we cant watch it. Any suggestion"hours now

I rented a Movie and it has been loading for 3 hours now. Internet connection is fine. Have never had a problem with this before. What's really annoying is that the 24 hour time limit is counting down even though we cant watch it. Any suggestions?

The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
Additionally, your 24 hours don't start until you begin to watch the movie, you have 30 days to start watching the movie.

HT204370 I downloaded an HD movie onto my laptop from i-tunes. It plays fine on my laptop, but when I plug in my HD projector, the movie quits. When I unplug the projector, the movie starts again. I have never had a problem with projecting an itunes mov

I downloaded an HD movie onto my laptop from i-tunes. It plays fine on my laptop, but when I plug in my HD projector, the movie quits. When I unplug the projector, the movie starts again. I have never had a problem with projecting an itunes movie before this. Someone told me that i-tunes changed something so that movies can no longer be projected. We have a home theatre and have watched movies this way quite regularly, so it would be a drag if Apple will prevent us from doing this in the future.

I don’t know about projection, but I’m unable to watch HD content in iTunes because my Apple 30-inch Cinema Display is not HDCP-compliant (which is part of an HD copy-protection scheme).
The other movies you’ve projected, were they HD as well? If not, it could be the same problem: your projector is not HDCP-compliant.

HT1657 have rented a movie, downloaded it 4 times but it will not play, says an unknown error occured in itunes store. error 42110

have rented a movie, downloaded it 4 times but it will not play, says an unknown error occured in itunes store. error 42110

Hi beckai.rose,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 3001," "-42110," or "5103"
This alert is related to iTunes Store movie rentals and authorization issues.
Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
If your iTunes is up to date, remove the SC Info folder.
If you continue to have issues with this purchase, contact the iTunes Store Support team:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

I am not computer savvy. I have a second generation itouch, and have never had any problems. Just recently, certain songs will not play. It will skip the song to the next one. Certain videos will not play. The message, "This movie could not be played

I am not computer savvy. I have a second generation itouch and have never had any problems with it until now. When I try to play certain songs, it will not play the song and skip to the next song selection. When I try to play certain videos, the message "This movie could not be played" appears. I contacted a tech spec who said it was possibly a format problem. How do i fix this?

This might sound weird, but here's an idea which worked for me re music that was newly added to itunes and showed up in my ipod but wouldn't play - I simply played the tracks in itunes first, just a second of time or so will do it, not the whole track, then connect the ipod and sync again and this time they played - hope this helps.

I can't move photos from iPhoto to my secondary hard drive or to a burn folder. I have never had a problem with this before. This is something new.   They will not drop into either folder. Nothing happens.

I can't move photos from iPhoto to my secondary hard drive or to a burn folder. I have never had a problem with this before. This is something new.   They will not drop into either folder. Nothing happens.
I checked my secondary harddrive and there is plenty of memory.
I emptied my burn folder but the photos still will not drop into it.
I created a new burn folder, no luck with this either.
230 photos is the maximum size of the events I am trying to move from iPhoto to save elsewhere.
I have shut down and restarted my computer.   No change. The photos still will not drop out of iPhoto.
My Mac Computer Storage shows that I have 62.2GB free out of 249.2GB (movies, photos and contacts taking up the most space)
My Lacie External Harddrive (2TB capacity) shows that I have 1.79TB available. It shows that 207,729,520,640 bytes (207.73 GB on disk) are used.
I have never had this problem before. It is usually very easy to move my photos from iPhoto.
I am not a computer expert (I work in surgery so don't have a need for lots of computer knowledge) so please explain in simple terms.
Thank you so much for any help you can provide.
I really appreciate it.

YES Terence! Thank you. Exporting allowed me to move my photos from iPhoto into the Burn Folder on my desktop.   But that doesn't explain why I'm having to go that route now.   Have I done something (accidentally changed some setting) on my computer that will not allow me to just click and drag anymore?   I really liked the convenience of the click and drag option.
I don't have the time tonight to export and burn a lot of CD/DVDs. I'll try that tomorrow and make sure my photos are moving properly. I also need to export photos to my external hard drive to make sure that route is working.
Wouldn't you know that my Apple Care Plan runs out this Wednesday?! I need to make sure everything is working properly before that expires.
Thank you so much for your help.   I really, really appreciate it.

It won't let me drag an effect from the browser all of a sudden. I have always been able to do before. I am using effects from favorites bin and when I try to drag it, it won't move. I have never had this problem before. Please help.

It won't let me drag an effect from the browser all of a sudden. I have always been able to do before. I am using effects from favorites bin and when I try to drag it to the timeline, it won't move. I have never had this problem before. Please help.
P.S. I have tried other effects including transitions and it still won't let me drag.

Wow that was really quick, thank you so much. Im not sure at all which version it was because i said it was around 4 years ago he bought it. I know it isn't under his username, since he's a PC person (ugh) so i know its probably registered to one of our actual names. isn't there some way to look it up since we did register it, because I'm not even sure where the disks are from when we bought it (we've moved a lot and also have two storage lockers, i know i would have kept it with other disks) but my cd rom drive is actually broken on my computer as well ( i think it got stepped on and is now squished and won't eject or run disks.)
So is there anyway they can look up that its registered to one of our names since we did register it when we bought and installed it, or do i really have to find the disk with some sort of proof of purchase (i know there would be no receipt after all this time)
either way, ill do what you suggested to the best of my abilities and thank you so much for answering my questions, i can't even open the program as its incompatible and find out the info from that) so I'm in a bit of a pickle and your response was so thorough and it didn't seem to be posted long enough to even write a well researched response, thanks, all the best,
sarucia

When I try to send photos over the internet now, it says it does not recognize my account or pssword. I have never had this problem before, so what can I do to fix it?

When I try to email photos from iphoto, I get a message that says it does not recognize my account or user name. I have not had a problem with this before, so why now? How do I fix this?

iPhoto Menu ->
Preferences ->
Accounts ->
Delete and recreate your email settings.
Alternatively, use Apple's Mail for the job. It has Templates too - and more of them.

Itunes says that I have five computers authorized, but I have only done this for one computer. I want to authorize a new computer but it won't let me. Any ideas on how to fix this problem?

I have one computer authorized to connect with my ipad and ipod. I would like to authorize my husband's computer to enable home sharing, but keep getting the error that I have five computers authorized. Not sure how this is possible. I'm tempted to try to deauthorize all computers and start over, but fear that this may create new problems. Any ideas on where the issue is?
thanks -
Deb

Hi Deb,
Deauthorizing all is definitely the way to go. You will just need to authorize your computer again after, as well as your husband's.
Here's some additional information on deauthorizing all:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/ht1420
I hope this helps!
- Ari

Me and my friend use the same computer to sync my phone was stolen just got a new one today went to go sync it it has his apple id and wont sync my contacts pictures or texts i have never had this problem before

just what it say at the top

Sounds like you synced your new phone to his backup, not yours. Reset the phone and try again. Or maybe Restore will let you resync it, I'm not going to try it on my phone to find out.

TS1398 I have never had a problem with Apple. After the 7.02 update, my Wifi grayed out and would not turn on. Now my Wifi turns on but it will not connect. I even typed in the name and it still won't connect. I have tried all of apple's solutions.

I have tried all the solutions apple has offered online. I will not reset my phone to factory settings unless it is a last resort. What is Apple doing to fix this? I had my last Iphone last for more than 2 years and I hve had this one less than a year. My Wifi was greyed out and now it's on but won't connect or locate any networks (but if I keep switching it on and off it will freeze on me again). Does Apple have plans to fix this problem because I refuse to purchase a new phone?
Are there any other new solutions to try in fixing the Wifi that doesn't require freezing or heating up the phone or switching to airplane mode and resetting the network settings as well making sure it's up todate or changing the apostrophe in the phone's name? My phone has never been dropped or damaged. Everyone around the world seems to be having this problem and Apple does not seem to be making a move to fix it? I use this phone for everything and 4g will only last so long before I reach my monthly limit. Please help!!!!!!!!!

that makes no sense... it was only doing an update... if that's the case it should have promted me to back up first if this is even possible... there is a program that says it can recovery anything that hasn't been written over yet.. so would this not work? http://www.iphone-data-recovery.com/iphone-data-recovery.html or would the apple store be able to recover it??? i've done plenty of data recovery on computers... why wouldn't it be possible on an Iphone... does apple seriously not care about thier customers at all??? how about thier employees that are gonna get more than an earful tomorrow when I walk in there store??? No wonder samsung paid 2 million to apple in pennies when they got sued... (how does it feel to be screwed with apple?!)

HT202157 since the last update to apple tv 5.2 my screen is out of sync, i have never had this problem so I am guessing this is a a 5.2 issue

Since I update to the Apple TV 5.2 my screen is out of sync so that the images look miss colored and there are artifacts appearing on my screen and when I move to different screens I can see delayed redraws that leave artifacts on the screen

Welcome to the Apple Community.
No that's not a problem that has been reported with 5.2, it appears specific to you.
Try restarting the Apple TV by removing ALL the cables for 30 seconds, or resetting it using the reset option under general.

When I try to purchase or download an app on my iPad, the appstore sends a message that my Apple ID cannot be used with the iTunes store. I have never had this problem and don't know what to do. Please help!!!!!!!

Lately I have been trying to download some apps but when i click install, the appstore comes up with a message saying that my apple ID can't be used in the iTunes store. This has hever happened to me before and when I go to the settings and the Appstore, then click see Apple ID, it doesn't open. Please help, I don't know what to do. Is this a bug from iOS7.0.4???

JUst experienced the exact same problem after changing password.Getting same message. Hope someone has an answer for this.

HT4410 I have just installed Windows 7 64-bit full version Home Premium using Bootcamp and cannot get access to the internet. I installed on a Macbook Air Mid 2012 with Mountain Lion. Are there some drivers that are missing from the Windows 7

Dear Apple. I have just installed Windows 7 64-bit full version Home Premium using Bootcamp and cannot get access to the internet. I installed on a Macbook Air Mid 2012 with Mountain Lion. Are there some drivers that are missing from the Windows 7 bootcamp install download from Apple

It is a Total Misconception that the Support files are installed when you are installing Windows, even if the USB drive that holds them is inserted in the system when doing the Windows install.
You must always Run the Setup.exe files from the support files or run the drivers individually once Windows has finished installing and booted to the desktop.
Also you really need to run the Boot Camp Control Panel Applet and check for updates as not all the newest drivers for full function of all the hardware is included with the original support download. That download is basically a generic version to get the system working and without doing the updates not everything will work properly.

I rented a movie on my apple computer but it won't play on my apple tv. i have never had a problem until a month ago. Home sharing is on, and internet is fine.

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