I resently upgraded my OS to Snow Leopard, but the information in my address book did not transfer. How can I recover the lost information?

I upgraded to Snow Loepard OS. But not all the information in the address book was transfered. How can I recover the lost information from my old address book?

No I did not make a copy of my address book.
Some information was moved over, many did not.
I do not see a pattern.
I think all the info is still on the hard drive, I just don't know how to recover it.

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I was upgrading to OS X and after the instalation the computer did not restarted, how can I restart the computer?

I am not able to start the computer, it returns the sound but the screen does not start, this happens after the instalation of OS X

What do you see on the screen?

I have an IAMc 4.1 with intel core duo. Upgraded from tiger to snow leopard but cannot get safari to run in 64 bit. Is this because my older IMac won't support 64 bit?

I have an IAMc 4.1 with intel core duo. Upgraded from tiger to snow leopard but cannot get safari to run in 64 bit. Is this because my older IMac won't support 64 bit?

Hi,
the Intel Core Duo processor is a 32-bit only processor and not capable of 64-bit.
Only the Core 2 Duo and later processors are capable of 64-bit.
Sorry
Stefan

HT1338 I installed Mac OSX Snow Leopard 10.6.3 And now my Java is not working, what can I do to fix's this?

I installed Mac OSX Snow Leopard 10.6.3 And now my Java is not working,what can I do to fix's this?

Run Software Update to get to 10.6.8 and update Java.

After upgrading to ios 5.1 on my iphone 3gs, the battery percentage dosent work well, it dosent move. how can i fix the problem?

after upgrading to ios 5.1 on my iphone 3gs, the battery percentage dosent work well, it dosent move. how can i fix the problem?

Have you tried doing turning the battery level display off and then General -> "Reset all settings"? You won't loose any data and that should do the trick.

Upgraded to IO6, seems like the amount of system memory to run is higher, this causes issues with some Apps. I can't get SIRI to work because the amount of free system memory is not enough. how can I tell what is eating the system memory?

Upgraded to IO6, seems like the amount of system memory to run is higher, this causes issues with some Apps. I can't get SIRI to work because the amount of free system memory is not enough. how can I tell what is eating the system memory?

Upgraded to IO6, seems like the amount of system memory to run is higher, this causes issues with some Apps. I can't get SIRI to work because the amount of free system memory is not enough. how can I tell what is eating the system memory?

Hello, I have upgraded my laptop to lion, from Snow Leopard, but now my Music Pad Pro, program will not work , can anyone help? Thank you.

Hello, I upgraded my laptop from Snow Leopard to lion, unfortunately I have a 2 music programs that no longer work. one is called the Music PadPro, which is now gone bankrupt, can anyone help?. I was talking to the Apple Store earlier and they said if I upgrade to the mountain lion it may help but I'm not so sure,
kind regards
Nigel

There's no reason that upgrading from Lion to Mountain Lion would make this application work. I've looked up Music PadPro. I don't know much about it, but it looks pretty old. Here are the requirements:
Macintosh G4 or higher processor running Mac OS X Version 10.2.6 (minimum),
Mac OS X Version 10.3.2 (recommended), or Mac OS X Version 10.4.2.
Looking at that, I would guess that the application would require a PowerPC processor. After the release of the Intel machines back in 2006, Apple included something called Rosetta within OS X. This allowed programs developed for the older architecture (PowerPC) to run on the newer Intel machines. The reason for this was to give developers some time to upgrade their applications to run natively on Intel processors. It was only with the introduction of Lion that Apple pulled Rosetta from their OS. They had basically given developers about five years to upgrade their applications. Unfortunately, in your case, the developer went belly up. You can always install an older version of the OS on either a separate partition or an external drive and you can run your program from there.

Snow Leopard Mac OS X 10.6 Address book entries disappeared in upgradin toox x 10.6. Can I restore, retrieve the old entries?

I upgraded to snow leopard, mac os x 10.6. All entries in my Address Book disappeared. How do I retrieve or restore them?

Go to the Apple Store and have them install Snow Leopard if that's what you had on the old drive. If you did not have Snow Leopard then you need to purchase a copy:
If you need to purchase Snow Leopard you can still purchase a copy from Apple's online store's telesales agents.[1-800-MY-APPLE (1-800-692-7753) or Customer Service and Sales Support at 1-800-676-2775.] Ask for a Sales Representative.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay

Trying to upgrade to Lion from Snow Leopard but it will not let me purchase the upgrade telling me my intel imac is not compatible?

HELP!
I have a fully functioning imac running snow leopard fine (recently upgraded to it) because of flash and java issues on browsers seemed I needed to get on to Lion or Mountain Lion so I upgraded the RAM to 2.5GB and now it will not let me upgrade maybe because my model seems to be a late 2006 and not a 2007 imac, cannot understand why it will not let me do this or provide a solution for me to upgrade what I need? Can anybody help, assist or advise?

Also it says this:
L2 Cache:          4 MB
Memory:          2.5 GB
Bus Speed:          667 MHz
Boot ROM Version:          IM51.0090.B09
SMC Version (system):          1.9f4
Serial Number (system):          W8******VUV
Hardware UUID:          00000000-0000-1000-8000-0017F2C63410
Thank you for assistance, Apple wanted me to pay 35 uk pounds to talk to them!
<Edited By Host>

HT1349 I was having issued opening documents and I called apple help, they suggested that I upgraded to mountain lion and now my Microsoft word, power point and excel do not work. how can I un install and re install the old version. I need my applications

10.8.210.8.2
rocess:         Microsoft PowerPoint [1423]
Path:            /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/Microsoft PowerPoint
Identifier:      com.microsoft.Powerpoint
Version:         14.1.0 (14.1.0)
Build Info:      Unknown-110310~0
Code Type:       X86 (Native)
Parent Process: launchd [118]
User ID:         501
Date/Time:       2013-01-11 23:07:49.777 -0800
OS Version:      Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report:          49824 sec
Crashes Since Last Report:           21
Per-App Crashes Since Last Report:   6
Anonymous UUID:                      51BF0AF4-B2A5-3CC6-8AE5-5AE703F2755E
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @rpath/SmartArt.framework/Versions/14/SmartArt
Referenced from: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/Microsoft PowerPoint
Reason: image not found
Binary Images:
   0xd8000 -   0xfd0fe7 +com.microsoft.Powerpoint (14.1.0 - 14.1.0) <DCE73116-D730-34FF-1585-3926521A956F> /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/Microsoft PowerPoint
0x1297000 - 0x12b0ff7 +com.microsoft.mbukernel_framework (14.1.0 - 14.1.0) <A92FB57F-23C8-3928-54A7-1769839A3790> /Applications/Microsoft Office 2011/*/mbukernel.framework/Versions/14/mbukernel
0x12c6000 - 0x2154fef +com.microsoft.officeart (14.1.0 - 14.1.0) <55BCDCBF-4605-0D4C-2D61-9E3989E8F211> /Applications/Microsoft Office 2011/*/OfficeArt.framework/Versions/14/OfficeArt
0x2411000 - 0x2b7afff +com.microsoft.office_library (14.1.0 - 14.1.0) <DBC2F3ED-8396-EC63-DF29-7B210F989FA8> /Applications/Microsoft Office 2011/*/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
0x2cd4000 - 0x2ef2ff7 +com.microsoft.mcp (14.1.0 - 14.1.0) <98419278-F21E-17DC-B2AD-A0D551ACD1F2> /Applications/Microsoft Office 2011/*/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPlugin
0x2faf000 - 0x3054ffb +com.microsoft.ole (14.1.0 - 14.1.0) <7E409CD5-7F65-4C6B-18DC-04663216C2A8> /Applications/Microsoft Office 2011/*/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
0x3075000 - 0x34ecff3 +com.microsoft.chart (14.1.0 - 14.1.0) <7250B005-7CE6-8497-5A06-B257894F5376> /Applications/Microsoft Office 2011/*/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
0x8fed7000 - 0x8ff09e57 dyld (210.2.3) <23DBDBB1-1D21-342C-AC2A-0E55F27E6A1F> /usr/lib/dyld
Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 1.71f21
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST3500418AS, 500.11 GB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3

Welcome to the Apple Support Communities
I don't know why Apple recommended you to upgrade to Mountain Lion, because it shouldn't solve anything related to your documents.
As I can see, you are not using the latest Office update, so install 14.2.5 update for free > http://www.microsoft.com/mac/downloads?pid=Mactopia_Office2011&fid=0F4E073F-4FEC -440D-A9BF-1E01EE9E92AD#viewer If you can't install it, install 14.2.3 first

Just updated to 7.0.1 for Mac Snow Leopard, but the icon in my dock isn't the firefox symbol, it's a "document" icon. How can I get the firefox icon in my dock again?

I was given an auto-update message from Firefox, which asked me to restart the program to initiate the update. As soon as Firefox restarted, I got a weird document icon in my dock - in the place where the Firefox icon was moments before. The new update of Firefox seems to be working just fine, but I would like the Firefox icon in my dock and not this unrelated icon. Can you help, please?

I had this problem. Re-instal Firefox. After you drag the Firefox icon in to the Applications icon it is going to ask you if you're sure that you want to replace the version that's there - say yes. Then go down to your dock and remove the Firefox icon - drag it off the dock so it "poof!s" away. You can now put the icon on your dock again from your newly updated version. If that doesn't fix it drag it off the dock again, probably no need to re-update for the third time. Fixed it for me anyway. GL!

I want to setup Lightroom on my new laptop. I have my latest serial number but it is the upgrade serial number for LR5. I do not have the original serial number from my purchase of LR3. How can I recover the serial number from my original purchase of ?

I want to setup LR on my new laptop. I have the serial number from my latest purchase but not the original purchase of LR3. How can I recover the serial number from my original LR purchase?

If you did register it back then, open your Adobe account with your Adobe ID and you will find it there: Find your serial number quickly
If you still have it installed, open the System info in Help menu or look here:
C:\ProgramData\Adobe\Lightroom\Lightroom xy Registration.lrreg

Upgrading iMac 4 to Snow Leopard

Hi. My Mum's contemplating upgrading her OS to Snow Leopard, but she has a rather old iMac (as below):
Model Name:    iMac
Model Identifier:    iMac4,1
Processor Name:    Intel Core Duo
Processor Speed:    1.83 GHz
Number Of Processors:    1
Total Number Of Cores:    2
L2 Cache (per processor):    2 MB
Memory:    512 MB
Bus Speed:    667 MHz
Boot ROM Version:    IM41.0055.B08
SMC Version:    1.1f5
Will this work do you think?

Hello:
Here are the requirements for running OS X 10.6:
System Requirements
Mac computer with an Intel processor
1GB of memory
5GB of available disk space
DVD drive for installation
Some features require a compatible Internet service provider; fees may apply.
Based on the specs, she does not have enough memory.
Barry

I want to upgrade from Tiger to Snow Leopard...I'm apprehensive about Lion.

I've been hearing so many "glitch" anecdotes about Lion. Until these problems are resolved
I want to upgrade from Tiger to Snow Leopard but I'll be buying a new Apple computer to
do that..
I presently have a a 10.4 iMAC with only 2.33 GB of memory and I'm getting a new puter
in order to have 4 GB. Is it recommended to use Lion with a new Apple computer or can I use
Snow Leopard without missing out on anything? Are the stories about Lion just the usual thing
that always happens with a new upgrade? Tiger has worked perfectly for me for 6 years but that
has been on computer that is 6 years old. (POWERPC) Does a new iMAC computer with intel
require the latest operating system to work at top efficiency? Is my apprehension about Lion
an over reaction to anecdotal info?

Some of this is answered best by knowing what model computers are involved. If you are truly getting a brand new (as opposed to a newer used) computer then it will likely come with Lion installed, unless there's some old stock (which even then would have Lion installed but could still run under Snow Leopard which you would have to buy separately). Macs will normally only run the version system that comes installed, or newer, so if you are getting a brand new Mac you won't have any choice but to run Lion (or its successors). It won't run Snow Leopard unless it is a new used computer.
As for Lion stories, those would best be answered on the Lion forum. I still run Tiger which I why I'm on this forum. There's always issues with any upgrade. For me the biggest drawback to Lion is all my software is PPC generation and Lion stopped supporting PPC completely. If I got a brand new computer I would also have to upgrade all my software which could easily run to over a thousand dollars more.

Troubles with upgrade from tiger to snow leopard

I just bought the full SL pack to upgrade from Tiger to Snow leopard but it is coming up with a different interface than my brand new macbookpro that came with sl installed. Is this normal or does it have to do with the fact that the old macbook pro is the first version of the intel macs?

Joeymerizomac wrote:
I mean that there are no folders or stacks below the demarcation line on the dock, so the applications folder and downloads, and documents are not there. I >have tried to drag the app and doc icons to that area but no go.
I see. Your need to drag them to the right side of the demarcation line--the white squares in perspective. They don't work under the line.

I resently upgraded my OS to Snow Leopard, but the information in my address book did not transfer. How can I recover the lost information?

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