I set up my ipod account years ago, now that I want to purchase something, I do not remember my security answers. What do I do now?

The questions are easy, but it's small things (like for favorite teacher did I put Mr. or Mrs.?) that are tripping me up. So how do I reset my security questions if I don't remember the exact way that I typed the answers?

Click here and search the article for '2 out of 3' without the quotes; in the case of forgotten answers, this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(75021)

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HT5312 Well what if your iphone is stolen and someone hacks you iTunes account and you have money on the account? It's not fair that I have to suffer. I made my iTunes account when it first came out I was like 12 and don't remember my security answers

I need help my iphone was stolen last week and some how the person who stole it got my iTunes stuff. I need to change everything so that I can buy stuff for my phone. Please help I don't remember my security question answers ( I made this account when I was like 12)

Hi Steelersgirl004,
Thanks for visiting Apple Support Communities.
I'm sorry to hear that your iPhone was stolen last week. If it seems like your Apple ID (iTunes Store account) was compromised, see this link for help with contacting Apple for help:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
This article also has information that can be helpful:
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
All the best,
Jeremy

I had set up and Itunes account years ago....older Ipod.......old PC died....trying to access my old music library from my new PC after downloading software. How do I find and access my library. I can sink my music from my Ipod to the new PC and softwa

I am an older novice user. I gave my Itouch to my duaghter....and took her Ipod Classic 64.....have used and played the songs but not updated in a couple years. The laptop I set the account up from died and I downlowded the new 10.6 software onto this PC. /When i signed in to my account I cannot seem to find a place to find my old library. I had more music and movies on the library than on the Ipod classic....was hoping to find it all before i sync up again.
Any tips on how to find or access the old library or did I lose it with the old laptop? LOL...a confused oldie....would like tomove music to my Iphone once all is found and resumed.
Thanks in advance for any insight or suggetions.

The old iTunes library was lost with the old PC. However, it all that music and content is still on your iPod there are many ways you can extract this content from the iPod and import it back into iTunes.
Your iPod is designed to sync with only one iTunes library at a time. It will recognize the iTunes library on the new PC as a new library. If you sync the iPod with this new library, all content will be erased from the iPod and replaced with what is in the new library. So what you will want to do is copy everything from the iPod to your new iTunes library on your PC first.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

HT201272 I changed my account info at the app store now when I try to purchase something it says cannot connect to iTunes. Whats up with that!

Help!!!!

You go to the bottom of store page and hit sign in, it will ask for three questions and answers after that you receive an email thanking you for joining iTunes, then your set to go!

I want to add new songs to my ipod. When I set it up with itunes years ago I had a different computer that I no longer have. Now it will not let me add new songs to my ipod shuffle without erasing everything that is already on it. Help!!!

I want to add new songs to my ipod. When I set it up with itunes years ago I had a different computer that I no longer have. Now it will not let me add new songs to my ipod shuffle without erasing everything that is already on it. Help!!! Is there any way around this?

Yes, I was aware of this but the phrase "Any items imported from audio CDs or acquired from other sources will not copy from your device to the iTunes library." is what worries me. Will this eliminate my Notes, Calendar Events, etc or will it apply mostly just to the music?

I created my itunes account YEARS ago!! And I can't remember the answers to my security questions? Because I cannot remember the answers I cannot make purchases in the app store. Please help me create new security questions.

I created my itunes account YEARS ago!! And I can't remember the answers to my security questions? Because I cannot remember the answers I cannot make purchases in the app store. Please help me create new security questions. Please help me.

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps you get the questions reset :https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing the number for Apple in your country and ask to talk to the Account Security Team : http://support.apple.com/kb/HE57

Hi apple! Okay so I've been trying to purchase iMovie from the apple store and purchase gems on the app 'Fashion Story' but it says there is verification required. We created an apple account years ago so, we forgot the answers. We tried and tried but not

Hi apple! Okay so I've been trying to purchase iMovie from the apple store and purchase gems on the app 'Fashion Story' but it says there is verification required. We created an apple account years ago so, we forgot the answers. We tried and tried but nothing works. We sent an email so we can change the questions but we haven't gotten the email. Please help because we have been trying for months.
Here is our apple account info:
Email: [email protected]
If we have to send the password please inform us by replying.
Miah

Reset Security Questions
http://support.apple.com/kb/ht5312
If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

HT2534 I have already set up an Itunes account, but it says that i need to review the account. I guess i am not finished setting it up yet. I don't have a credit or debit card, and now i can't figure out how to put in 'none.' How do I do this??? Pleaase

I have already set up and Itunes account, but it says that i need to reveiw the account. I guess i have not finished setting it up yet. But when i go into the payment information it says that i need to fill out the type of credit/debit card that i have. Well, i don't have one! How do i put that i have 'none?' it doesnt even have a 'none' button. PLLEEAAASseeee help me!!! Please:)

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

When i try to add music from itunes to my ipod itune tells me the music on my ipod came from a differnt libray and wants to erase my whole ipod. i just loaded my ipod two days ago. i don't want to replace everything every time i want to add to songs

When i try to add music from itunes to my ipod, Itune tells me the music on my ipod came from a differnt libray and wants to erase my whole ipod. i just loaded my ipod two days ago. i don't want to replace everything every time i want to add two to songs. My MacBook Pro is the only autherized computer.

To prevent a sync when plugging in the iPod/iPhone - hold down the 'option' and the 'command' keys when plugging in the iPod/iPhone - key the keys down until the iPod/iPhone is listed under the Devices list in iTunes - this will prevent a sync from taking place and you will be able to change your settings.
MJ

My music is all on my iphone. but then also the music i downloaded years ago and no longer want is on her with a picture of a cloud next to it. how do i get that music off?

my music is all on my iphone. but now the music i downloaded years ago and no longer want is on there with a pic of a cloud? how do i get it off my phone?

swipe left (finger from right of phone to left) over the songs you no longer want. Tap delete and confirm the deletion.

TS1702 Hi , I purchased an application irusradio two years ago , I see it in my purchase history on itunes. Howevewr, in appstore on my iphone 5s i don't see it in my purchases , so I can't download it , only buy it again! Why?!

Hi , I purchased an application irusradio two years ago , I see it in my purchase history on itunes. Howevewr, in appstore on my iphone 5s i don't see it in my purchases , so I can't download it , only buy it again! Why?!

Hi , I purchased an application irusradio two years ago , I see it in my purchase history on itunes. Howevewr, in appstore on my iphone 5s i don't see it in my purchases , so I can't download it , only buy it again! Why?!

I do not remember my security questions and the recovery email hasnt been logged onto in years. i can't buy anything for my mac for college without answering the security questions

I do not remember my security questions and the recovery email hasnt been logged onto in years. i can't buy anything for my mac for college without answering the security questions which i cant recover

you can setup a rescue email. http://support.apple.com/kb/HT5312
all else failing you can reestablish a new account. as a last resort
https://iforgot.apple.com/appleid?language=US-EN&returnURL=https://appleid.apple .com/cgi-bin/WebObjects/MyAppleId.woa&app_id=93&app_type=ext

Help...I downloaded the new version of I-tunes and do not remember my security questions...want to download an album. I followed the directions to reset my security questions..basically an e-mail to my inbox...12 hours ago...still no e-mail..any ideas.

Help...I downloaded the new version of I-tunes and do not remember my security questions...want to download an album. I followed the directions to reset my security questions..basically an e-mail to my inbox...12 hours ago...still no e-mail..any ideas.

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

I forgot my security code and my rescue email has been deactivated how do i reset the rescue account remember i do not remember the security codes

I forgot my security code and my rescue email has been deactivated how do i reset the rescue account remember i do not remember the security codes

You need to contact Apple to get the questions reset; this can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submit this form.
(95840)

My iphone 4s is saying NO SERVICE.I tried to put it on airplane mode,tried to reset the network setting and also tried to restore my phone but none of the above things worked.Do you guys have any idea what should i do now?

My iphone 4s is saying NO SERVICE.I tried to put it on airplane mode,tried to reset the network setting and also tried to restore my phone but none of the above things worked.Do you guys have any idea what should i do now?

Hi sunnylordz,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you have no service on the iPhone. It looks like you have already done some troubleshooting. There is one step you did not mention trying that i think is worth trying.
If you see No Service in the status bar of your iPhone or iPad - Apple Support
Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
Cheers,
Mario

I set up my ipod account years ago, now that I want to purchase something, I do not remember my security answers. What do I do now?

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