I traded iPads with my daughter. How do I get my iTunes account on this one? When I try to update it wants her information?
I traded iPads with my daughter. How do I get my iTunes account on this one? When I try to update it wants her iTunes information.
You can tap on the account in Settings > Store (Settings > iTunes & App Stores if it's on iOS 6) and log out of it and then log in with yours. But if any of the apps that are currently on the iPad were downloaded by her account then only her account will be able to download updates to those apps - content from the store is tied to the account that downloaded it, not to the account that is currently logged in.
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Hi 1Donald,
To answer your question, ''"How can my new desktop have a KEY when it is not even part of the sync yet?"''
You need to get the key from the new device and enter it into the old device. So on the old device select "Pair a device" and the place to enter the key will show up.
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Sync your iphone with itunes.
http://support.apple.com/kb/HT1386
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When I set up my new iPhone 5c I inadvertently used wrong email for setting up my apple id. I have since setup an id with correct email, but cannot verify the first account. I cannot delete it either. How can I get an iCloud account for this phone?
You said "have since setup an id with correct email, but cannot verify the first account. I cannot delete it either. ".
Why can't you verify it?
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The apps you have were probably purchased/downloaded from the App Store with your ex-wife's iTunes account. Any updates to these apps will want to be downloaded using this account. You will need to redownload/repurchase these apps. In iTunes on your computer delete the app. Go to the App Store and redownload/repurchase them. Now sync your iPhone with iTunes.
Note that if you are using a new computer (no longer your ex-wife's) you may lose what is on your iPhone.
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Please help! I have an ipad that I purchased in Australia and my iTunes account is Australian, but when I try and watch Australian TV shows on Australian websites it says that the content is not available because I am not in Australia. How can I fix this?
Are you using a proxy server to access the net?
Or another cause could be that your router thinks it's in its home country (probably china)
I just don't know how to fix it. There's a way but I don't know enough to advise.
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After getting a new desktop I downloaded iTunes and authorized my new computer and then de-authorized my old one, When I try to update my 5S it says my phone is not authorized and list my wifes email address as the account holder and not mine. How do I correct this. I am using Windows 8.1 . My wife has never had an iTuunes account
Hello Lakesidetom,
It sounds as though you are experiencing an issue with an Apple ID and authorizations. Based on your post, it sounds like you are familiar with the authorizing and deauthorizing process. The Apple ID in question (your wife's email) may be originating from the iPhone you are attempting to update. Is it possible that your wife created an Apple ID or iCloud account which is signed in on that iPhone? Below, I have included links to some resources that may help you determine if your wife has created an Apple ID:
How to find your Apple ID - Apple Support
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Apple - My Apple ID
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HT4527 How can I get my iTunes account on my new computer if I don't have access to the old one?
My computer with my iTunes was recently destroyed. How can I get my iTunes account on my new computer if I don't have access to the old one?
Hi erikafromorlando,
You can sign in and download your previously purchased items by following this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
I hope this helps!
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Welcome to the Apple Community.
You first need to sign into the account in iTunes on your laptop, then you need to transfer the content from your moms laptop and import it into iTunes on yours. You can do this in a number of ways, either over a network, with an external drive, or even a USB stick.
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1) ensure iTunes is authorized for your iTunes store account(s)
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3) sync the device
iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.
above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer. -
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how do i get my itunes account to link to my clash of clans game
Hello lkrick0232,
Welcome to the Apple Support Communities, you can easily added music to iTunes.
Check out this article that will walk you through. I also copied the specific instructions for your system.
Adding music and other content to iTunes
http://support.apple.com/kb/HT1473
Adding content on your computer to iTunes
Open iTunes
From the File menu, choose one of the following choices:
▪ Windows
Add File to Library
Add Folder to Library
Navigate to and select the file or folder that you want to add
Happy Listening,
-Norm G. -
How do i get my iTunes account to search for music on my laptop?
how do i get my iTunes account to search for music on my laptop?
Hello lkrick0232,
Welcome to the Apple Support Communities, you can easily added music to iTunes.
Check out this article that will walk you through. I also copied the specific instructions for your system.
Adding music and other content to iTunes
http://support.apple.com/kb/HT1473
Adding content on your computer to iTunes
Open iTunes
From the File menu, choose one of the following choices:
▪ Windows
Add File to Library
Add Folder to Library
Navigate to and select the file or folder that you want to add
Happy Listening,
-Norm G. -
Hi there, our mac has an IOS version 10.5.8 and i need to update it to 10.6.8 in order to update our itunes account....when i start softwear update it tells me that nothing needs to be updated and i also do not have access to the mac app store...How can i update my ios? thanks Matthijs
Get more information about your computer. Go to the Apple in the upper left corner of any window, then "About This Mac". Write down what it says about "version"and report that here. Now continue to "More Info..." Copy and paste the information here, but omit the serial number and Hardware UUID (if present).
If you have a PPC Mac you cannot sync your idevice without a newer computer. See the end of this post for options.
If it says you have an Intel Mac you can upgrade to Snow Leopard, but check system requirements first:
Snow Leopard 10.6 Technical Requirements - http://support.apple.com/kb/SP575
You can buy Snow Leopard at:
Snow Leopard disc source - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
After installing run the updater to 10.6.8, then upgrade iTunes.
Jan. 2014 post by Kappy on doing all this: https://discussions.apple.com/message/24599931
Options if you cannot upgrade: iTunes Store purchases can already be downloaded directly. Use iTunes Match to put non-Store music in iCloud, then download to your device from there. Backup your device directly to iCloud over a wireless connection. Photos can be downloaded from the Camera Roll using iPhoto or Image Capture. -
25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?
Try quitting the App Store:
Tap the home button to get to the home screen. Then double tap the home button, and hold your finger over the App Store icon. Tap the red when it appears. Tap the home button again to return to the home screen.
Try resetting:
Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost.
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