I tried to downoad an app but itunes froze: itunes still charged
Ok so i bought Classics
I bought it; it charged my account; i watched it download in the progress bar(it may not have); it wasn't downloaded, it's not in my apps, and it's not on my ipod.
What can i do?
I wouldn't contact apple about the problem, it sounds like it has already been purchased, so when your computer is functioning correctly you have two choices. The first thing I would do is go to the top under the itunes toolbar and under advanced I believe there is a "check for purchases" option and if you click that if will find all of your purhcased items that have not been downloaded. If that doesn't work then you can just go back and repeat the same process you did when first purchasing the application. good luck.
PS: PLANB77 I'm just letting you know, but usually when someone asks a question on these forums they are seeking for advice and experiences from other apple users and their trials and errors with the equpiment the questioner is interested in. I hate when people post link to apple's support pages because it's safe to say that over 75% of these people asking questions have already checked that and they are pursuing further knowledge, advice or reassurance that this product has worked for others.
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Ok, first of all don't keep purchasing the application, and if you've purchased it multiple times, contact iTunes billing department immediately. They SHOULD only send one actual confirmation in and the rest of the "pending" charges will drop off (how long that takes is up to your credit card company, not iTunes), but you should be sure.
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Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful:
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http://support.apple.com/kb/ts1368
If you haven't been able to connect to the iTunes Store, a software conflict or your internet service provider (ISP) may be blocking your access.
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I was trying to download free apps but it was telling me to pay first what is happening
i was trying to download free apps but it was telling me to pay first what is happening
Your account needs to have a credit/debit card on file. If you don't have one, you'll need to setup a new account without one.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
B-rock -
I am trying to download an app. but the screen on my iphone 4S has frozen when I reached the screen saying it was ready to download and I was
seeing an "OK" button to press. Nothing happens and I can't get out of the screen. When I shut off the phone and cut it back on and go to "apps"
the frozen screen appears again. Any help???Have you had an issue with a previous purchase from iTunes or has your credit card expired? Even though it is a free app, you may have to update your payment information, since you already have a credit card on file. They have to be updated in iTunes.
If none of that applies, try signing out, Restrt and sign in again.
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Go back to Settings>iTunes & App Store>Sign in and then try again.
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i don;t understand why safari is not taking my updates one of them is free the other i purchased and yet i have tried to download free apps but it just goes to my account and says i don;t have enough money in account the thing is its a free app what has that to do with my account and i do have enough money so what is the problem i am over this
You can keep both, just enter the one you want to use on your phone by going to Settings>Store>Apple ID, tap the ID shown, sign out, sign back in with the other ID. Otherwise you'll have to keep using the ID tied to your credit card. You can contact iTunes store support here: http://www.apple.com/emea/support/itunes/contact.html to ask them what minimum balance is required to download free apps.
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There are a number of threads about it - it looks like Apple recently updated their address validation. Some people have recorded success by :
ensuring that their iTunes account address is exactly the same as appears on their credit card bill
putting something in the second line of the address (including just copying the first line)
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I have a white iPad, 64GB, only wi-fi, and I have 235 apps in it, now I am trying to download more apps, but it isn't happening, so my iPad can only hold that much, help me someone.
Bit more info please. Connect to iTunes on your Pc/Mac click on your icon and confirm your memory usage in the Capacity bar at the bottom of the Summary page. Try also unticking some Apps you use less frequently in the Apps section in you iPad's pages in iTunes on your pc/mac, sync afterwards to clear them off your pad then try downloading again.
Regards,Ct
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