I updated an I tune app on my Iphone. My pnone is now stuck with an I tune logo with an arrow and a picture of a plug in device. I cannot access my pnone now.
I did an I tune app update on my I pnone. Now, I cannot access my phone. I get an ITune logo with a picture of a plug in device. I have tried turning the phone on and off. I plugged it into my compumputer. I cannot get past this plug in screen.
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download
Then...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Note. Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
Similar Messages
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Why can't I update or load new apps on my iPhone and iPad. It does not ask me for my password. I tried to sync from my laptop now I am unable to connect to any sites from internet explorer. When I try to update or load any app it tells me it is corrupt
You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
(118441) -
I have problem with account that i can't make update or buy from app store
There is massage appear in my payment page that i must contact with i tunes support to complete this transaction
Please help me to fixe this problem as soon possible
Hany hassan
0096597617317
0096596677186
Thank youYou need to Contact iTunes Support...
Apple Support iTunes Store Contact Us -
Just updated Adobe Flash Player and cannot access any games now. What to do now?
Just updated Adobe Flash Player as I was prompted to do in Facebook and cannot access any games now. It keeps telling me to download and/or "You can only access this program once" or something like that, anyway WHAT TO DO NOW?
I see you have an installation issue with Flash. This particular forum (sharing and storage) was created to help those transitioning from Photoshop.com to Adobe Revel. I am moving your post to the correct forum so that it can get proper attention.
We also have many other forums relating to other Adobe products at: http://forums.adobe.com.
Out of curiosity, can you tell me how you found our forum page? -
I have my Calendar app syncing with iCloud. Every time I open it it says, "Moving Calendars to Server Account..." It runs and runs and does not stop. As a result, I cannot access my calendars. Please help.
I have the same problem, I tried the solution of Dr Cox but that didn't work as he said go to system preference then mail, contacts etc. but I don't have that. Can someone help?
Elaine -
I cant update my iPhoto from app store is aking me to sign in to a acount that I recently change the password and I dont use it a lot. what can I do?
Find the password or reset it using the lost password link
LN -
I just updated my Ipad to I0S 7.02 like it asked me too. Now i have a black screen Itunes logo and a picture of the plug in cord. I can't get to my home screen. What happened?
You are in Recovery Mode. Follow the instructions below to recover your iPad.
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost. -
why is it that when trying to use a back up of my old iphone i click on devices and the options are all frey scaled? I cannot access the restore and back upo options
Let me start with the general advise...
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help? -
I have two iPhoto libraries: one on the hard drive, and one on an external hard drive. I cannot access the iPhoto library on the external hard drive. Yes, it is plugged in!
How are you trying to access the EHD library? Can you open it by launching iPhoto with the Option key held down and selecting the EHD library in the window that appears?
OT -
My ipod touch is stuck up at Apple Logo, I have tried to update and restore through ITunes but no use, It stuck up again at Apple Logo with no Error, after restoring ITunes showes your ipod is restore but still apple logo won't go, Due to new Laptop, I do not have any backup, therefore i have tried to select new Ipod touch and goes through step by step procedure but no use, Please help what to do?
i tried reseting my ipod today and had a similar problem... it wont be recognized by itunes, the only thing i havent tried is putting it into DFU mode, or the state that it is in when u recieve it telling u to connect it to itunes.i recommend putting it into DFU mode. http://www.youtube.com/watch?v=34v8HMC9B98 this should better explain it. if i find another way, ill keep u updated
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I upgrade to ios7 today and now when I try to speak out a messae in messages or use siri niether works siri says it cannot take request right now, and messages just clocks and never types out the message, what happened? Has anyone else had this issue today?
What you are experiencing is 100% related to Malware.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us! -
have an apple TV 1st generation - it froze downloading a trailer and had to be unplugged. Since then I cannot access the apple tv menu. When I run diagnostics it says it is operating properly but will not factory restore. What can I try?
Apologies, I was looking at the wrong schematic for the Apple TV 1. There isn't a button. So lets try this instead...
Remove the power cord and wait 20 seconds.
Plug it back in and let it boot (Give it 10 minutes, it's being tempremental)
Try and navigate to the the advanced menu and do a factory restore
If that doesn't work then if you are using the white remote hold down the menu button for six seconds and release this should bring up a hidden menu which will allow you to access the advanced configuration settings.
Again, if this fails there isn't much to do than tap it with a hammer to see if that fixes it (hard to believe how many times that actually works. (No responsibility taken if it breaks!, but at least you'd have a good reason to buy Apple TV 3) -
My problem is , I no longer see my download indicator while installing or updating or downloading any app. , it happened after I installed the ios6 but after a while from installing it.
Standard troubleshooting...
- Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
- If still a problem restore with your backup.
- If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
I think your next step is to restore with your backup. FWIW, I've not seen or heard of this issue. -
Hi, I am in Singapore and have a Starhub prepaid SIM card. I am a Verizon (US) customer but want to access WiFi. My device shows being connected but I cannot access wifi. Do you know if I have to change any settings to access wifi on a SIM card?
hi, this thread already deals with the issue:
How can I prevent getting calls from number that are not in my address book? -
I subscribed to the mobile NY Times, GQ and New Yorker but cannot access them on my i-pad. What can I do to get my money back or get access?
I also have this problem, it just recently started to tell me that I have to update in order to access the document, but I am up to date. Someone PLEASE help! I need to access this file for school! Thank you!
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